Jasmin was AWESOME, she helped me set up the synchronization seamlessly. I highly recommend this team!

Rod was incredibly helpful in resolving our syncing issue between Shopify and QuickBooks. He quickly understood the problem, clearly explained what was causing it, and guided us through the exact steps needed to fix it. His patience and professionalism made the process smooth and stress-free. We really appreciate his expertise and outstanding customer service, thank you, Rod!

Worked with WEN on the QBO shopify connector app as we wanted to sync historical data and she resolved it very seamlessly.

Got great support from Jenny who helped me fix a couple shopify/QBO integration issues. She explained the issue clearly and provided great help to get everything resolved.

Really impressed with their customer service — super helpful, fast, and professional. Francis made everything easy!

We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.

Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!

Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!

Francis delivered the kind of support every business owner hopes for. I was dealing with a stubborn sync issue between Shopify and QuickBooks that was blocking invoices, and despite all the usual fixes on my end, nothing was working. Francis immediately understood the root cause, handled it without any runaround, and refreshed the internal mappings so the transactions synced perfectly. What stood out most was the confidence and clarity in their approach. No fluff, no guessing — just a quick diagnosis, a clear explanation, and a clean fix. It saved me a lot of time and kept my accounting workflow running smoothly. Excellent support, and truly appreciated.

Jasmin was very helpful with my issue. Although QBO suddenly decided to temporarily remove the important order syncing part of the connector, Jasmin quickly offered the information and to notify me once this is fixed.