Wen was incredibly helpful in getting my QuickBooks Online (QBO) and Shopify sync set up smoothly. Their expertise made the integration process seamless, ensuring that my transactions were accurately mapped and reconciled. Wen patiently answered all my questions and provided clear guidance, making a potentially complex setup much easier to manage. Highly recommend their support for anyone navigating QBO and Shopify!

I had hesitated reaching out for help to fix syncing issues figuring it would be time-consuming and involved. Francis was super helpful and my issues were resolved within minutes. I am impressed and relieved to have this fixed. Thank you!

The support team is excellent. Just work with Ben to resolve an issue. He responded almost immediately and the issue was resolved to our satisfaction.

Sherwin did a great job on helping me solving all the errors that my account was having with the data sync. Thank you for the quick support!

Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences. Thanks Nick you are very supportive.

Nick from QuickBooks Customer Service provided outstanding support. He was incredibly helpful, detailed, polite, and patient throughout our interaction. He initially assisted me via email, but when he realized that live support would be more efficient, he quickly transitioned to that method—making the entire process smoother and faster. His ability to adapt and provide the right level of support at the right time really stood out. Thanks to Nick’s professionalism and attentiveness, my issue was resolved with minimal stress. I truly appreciate his commitment to great customer service!

I was able to sync my QBO to shopify with this app. It was a bit of learning curve, but chatting with my bookkeeper, I was able to answer the many questions that QBO required. The more technically stuff I reached out in the Launch app and was connected to Francis. They were able to help me tweak the app so that that it worked with QBO. I hope this integration QBO and shopify will help my customer's orders. Francis was very patient, and was able to answer all of my quesions. I am glad for their help.

Working with Francis was an absolute game-changer. I’ve dealt with many support teams over the years, but Francis stands out as one of the most knowledgeable, responsive, and genuinely helpful agents I’ve ever worked with. From start to finish, Francis took the time to fully understand the unique setup of our Shopify store and how we needed it to sync with QuickBooks Online. He walked me through every step with clarity and patience—even anticipating potential issues before they came up. When we ran into integration hiccups, Francis didn’t just provide answers—he provided solutions, fast. Thanks to his help, our QBO sync is now running flawlessly, saving us hours of manual work and ensuring our financials are accurate and up-to-date. It’s rare to find this level of professionalism and care in support. If every SaaS company had a Francis, support would never be a pain point again. Absolute 10/10 experience. Thank you!

"I had a fantastic experience with QuickBooks support. Nick was extremely helpful and guided me through the entire process with patience and clarity. He made sure all my concerns were addressed and resolved efficiently. Truly appreciate the excellent customer service – QuickBooks is lucky to have someone like Nick on the team!"

Great fast responses and full service help. Francis did a wonderful job walking through step by step to get fully setup.

Ben was an ABSOLUTE LEGEND! I don’t even have the words (but I’ll try). In a world full of "meh," Ben is a blazing comet of brilliance! In literally no time, he solved all my problems like some kind of tech wizard/angel hybrid. I blinked and BOOM — everything was fixed. How?!? I don't know. Magic? Probably. He’s not just helpful — he’s the human embodiment of excellence. Like, if kindness, efficiency, and pure awesomeness had a baby, it would be Ben. If I could give him more than 5 stars, I’d invent a whole new rating system just for him. THANK YOU, BEN! Never change. The world needs more of you.

I just had the best experience! I was struggling with understanding the integration process and Ben popped on and was so patient and helpful. He even found me after I accidentally shut him down, lol! Amazing customer service is sometimes hard to find but Ben nailed it today!

Thanks you for your help Ben in setting up my connection between QBO and Shopify! Works like a charm!

Very quick and professional help from Nick. Easy to ask questions of and immediate responses. He has solved a few issues we had. The app itself works well but we have had to troubleshoot a lot of issues. Instructions on the app are minimal, so although it tells you generally what the problems are, it's not obvious how to solve them.

Sherwin did an excellent job! He answered all my questions with patience and professionalism. He took the time to help me connect QuickBooks and Shopify, making sure everything was working properly. I really appreciated his dedication and the time he spent assisting me. Outstanding service!

I wasn’t too sure how to go about integrating Shopify with QuickBooks Online Global, and honestly, the process felt a bit overwhelming at first. But Ben from the support team made all the difference. He first helped me over email, and then followed up with live chat support to walk me through everything step by step. He was incredibly nice, patient, and genuinely helpful. What started as a scary move from Excel spreadsheets to QuickBooks Online ended up being smooth and much less stressful thanks to his support. Really grateful for the excellent customer service!

Very seamless app. I had a small issue to fix when syncing my first order, it was new and unfamiliar for me, but Sherwin took care of it in a matter of minutes. Very happy to have such good customer support. Everything looks good, it automatically syncs and matches my transactions in Quickbooks.

The integration with Shopify is seamless! Very easy and quick to do and I love how quickly you can start covering your accounting! The support team is fantastic - very responsive, knowledgeable and resolving any questions super fast. Ben was supper helpful. Thank you so much!

Francis, my support agent, was super helpful and professional. He helped me troubleshoot my problem with patience and was very knowledgeable on the subject. Thanks Francis!

Sherwin was very patient and knowledgeable. We are still working through some integration but he was very patient.