Jasmin was AWESOME, she helped me set up the synchronization seamlessly. I highly recommend this team!

Rod was incredibly helpful in resolving our syncing issue between Shopify and QuickBooks. He quickly understood the problem, clearly explained what was causing it, and guided us through the exact steps needed to fix it. His patience and professionalism made the process smooth and stress-free. We really appreciate his expertise and outstanding customer service, thank you, Rod!

Worked with WEN on the QBO shopify connector app as we wanted to sync historical data and she resolved it very seamlessly.

Got great support from Jenny who helped me fix a couple shopify/QBO integration issues. She explained the issue clearly and provided great help to get everything resolved.

Really impressed with their customer service — super helpful, fast, and professional. Francis made everything easy!

We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.

Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!

Sherwin was extremely helpful with helping me with my errors I was having. Not only did he help with the errors I asked for, but he also went out of his way to identify and solve errors we did not even discuss!

Francis delivered the kind of support every business owner hopes for. I was dealing with a stubborn sync issue between Shopify and QuickBooks that was blocking invoices, and despite all the usual fixes on my end, nothing was working. Francis immediately understood the root cause, handled it without any runaround, and refreshed the internal mappings so the transactions synced perfectly. What stood out most was the confidence and clarity in their approach. No fluff, no guessing — just a quick diagnosis, a clear explanation, and a clean fix. It saved me a lot of time and kept my accounting workflow running smoothly. Excellent support, and truly appreciated.

Jasmin was very helpful with my issue. Although QBO suddenly decided to temporarily remove the important order syncing part of the connector, Jasmin quickly offered the information and to notify me once this is fixed.

RODS provided fast, efficient, and friendly assistance to quickly resolve our syncing issues. Thank you!

I was having some trouble getting the app to connect. Tech support chat was quick and easy. Rods helped me get connected!

I needed help with the workflow settings and Nick came to the rescue. I got all the help I needed from Nick. Many many thanks for the incredible service.

Set up the connection and it seems to be all working like a dream! Orders are able to come through with order numbers, so you can easily see the amount from each order, and not have to match with the Shopify invoice! Rods was super helpful in setting up the connection - pop a note in the web chat if you are looking for help with it. I can highly recommend it - it will make your life much easier!

This app made everything easier and organised. Arlene did an awesome job and took her time helping me out via live chat.

Fantastic customer service. Joe got me connected to my clients Shopify after we were struggling. Highly recommended.

Five stars! The app works well, but the real star is the customer support. Arlene helped me with my Shopify to QuickBooks integration and she was phenomenal. Patient, clear, and super helpful. Thank you, ARLENE!

Rods went above and beyond to get our Quickbooks integration cleaned up and synced. Very easy to work with!

Sherwin was outstanding in helping me and my accounting team navigate the QuickBooks Global integration with Shopify. He patiently walked us through each step, resolved complex integration date issues, and stayed with us through the entire process to ensure a successful setup. A true lifesaver and a consummate professional — his expertise and dedication made all the difference. Highly recommended!

Excellent customer support. Francis was very kind and patient with me and resolved my synchronization issue. Very good service. Thank you, Francis.