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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,539)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Needful

Jun 11, 2025  on Shopify

We’ve had such a smooth experience: the app works like a charm, and the support team is incredible. Big shoutout to Nick! Super responsive, super helpful.

Little League Canada

Jun 10, 2025  on Shopify

Sherwin helped set up the Shopify integration to our QB. It was quite fast and seamless. Thank you Sherwin!

Luna Rae

Jun 09, 2025  on Shopify

Always a Pleasure! This is such a great app with great support. Shoutout to Nick, these guys are legends :) The team are absolute legends and so helpful. software is great does the job!

magnetmate.au

Jun 05, 2025  on Shopify

I did not have to wait long for Nick to come online and he was all over it. Very patient with my slow typing and head scratching but he helped me work it all out in the end. Thank you Nick.

Vostra Designs

Jun 05, 2025  on Shopify

I encountered some error messages while synching my new store, Wen is very patient and helpful with helping me resolving my issues. Thank you so much!

Craftmaster Paints Online Shop

Jun 05, 2025  on Shopify

Nick was great supporting me with my queries and this works perfectly now! Update 05/06: Further support was required when the products weren't quite syncing correctly and Jenny sorted it promptly without fuss!

The Toybox Ironbridge

Jun 04, 2025  on Shopify

Great support from SHERWIN today, as i was struggling to integrate to quickbooks without his help . Thankyou

Dermaspot

Jun 03, 2025  on Shopify

Francis was an excellent customer support agent!! He gave me clear instructions, was patient and resourceful. I'm new to this integration with Shopify and he helped me through the entire process

CURVA FABULOUS

Jun 03, 2025  on Shopify

Excellent support! The agent (NICK) was super helpful and patient, guided me through everything step by step. Really appreciate the great service!

La Costa

Jun 02, 2025  on Shopify

I have a great experience with support, Ben helped me with the issues I encountered syncing the sales, I solved it fast.

batterieswarehouse.com.au

Jun 02, 2025  on Shopify

Support by Ben is excellent. But the app does not always clearly say if there is an error, some times it stops and you would not know. The money side always works but what doesn't work always in the Sync.

Originefleurs

Jun 02, 2025  on Shopify

This app is saving us lots of time and for any problems or issues , Ben , has been very very helpful.

PART du chef

May 30, 2025  on Shopify

Sherwin du service client, m'a contacté car il a remarqué des erreurs de synchronisation, et il m'a proposé des solutions claires et rapides. Merci beaucoup pour cette aide non sollicitée qui a resoulu tous mes probleme de synchronisation!!!

Love People Co.

May 30, 2025  on Shopify

Amazing integration of QBO with Shopify. And they have great customer support. During sync QBO team will reach out to provide great support. I got that form Ben and he was great help

Crown Point Wood Co.

May 29, 2025  on Shopify

i was trying to set it up but got confused, sherwin found a few errors i had and helped me get it working

LAURUS AROMA

May 29, 2025  on Shopify

Nick was great—he quickly helped me set up the integration. Very professional and easy to work with!

Mercian Hockey BV

May 29, 2025  on Shopify

NICK was fantastic at fixing our issue with Discounts Very quick to respond and the fix happened within 30 mins Very happy and will be using this app on other shops

FAIRE

May 28, 2025  on Shopify

This app has been a huge timesaver for our business. And any time we need help their support is great. Sherwin was a huge help today, just to make sure that the new items we added were syncing over properly.

Sun Harvest LTD

May 28, 2025  on Shopify

I had an excellent experience with Nick from customer support. He was incredibly helpful with the QuickBooks and Shopify integration. Not only was he technically knowledgeable, but he was also extremely patient throughout the entire process. His clear communication and willingness to go the extra mile made a big difference. I'm truly grateful for his support—thank you, Nick!

Tyrol Pickleball

May 22, 2025  on Shopify

Wen was incredibly helpful in getting my QuickBooks Online (QBO) and Shopify sync set up smoothly. Their expertise made the integration process seamless, ensuring that my transactions were accurately mapped and reconciled. Wen patiently answered all my questions and provided clear guidance, making a potentially complex setup much easier to manage. Highly recommend their support for anyone navigating QBO and Shopify!

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