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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,709)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Zenith Formulas

Sep 18, 2025  on Shopify

Customer support and setup is great, couldn't recommend it more. Love working with their staff, Jenny on live chat support made everything so easy.

lavanilla

Sep 18, 2025  on Shopify

Huge thanks to NICK for his exceptional support with the Shopify–QuickBooks integration. His expertise, responsiveness, and attention to detail made the entire process seamless. I truly appreciate the effort and dedication he brought to the project.

Coffee Roast Lab

Sep 17, 2025  on Shopify

I had a fantastic experience working with Jenny from QuickBooks support. She was patient, professional, and incredibly knowledgeable. Jenny walked me through the process of cleaning up my data, mapping all my accounts correctly, and getting my Shopify transactions synced again without any issues. What felt overwhelming at first became simple and manageable thanks to her clear guidance. I truly appreciate her help and highly recommend her support to anyone who needs assistance with QuickBooks Online.

Brikologik

Sep 17, 2025  on Shopify

Amazing support experience with Wen. Has been patient and worked for me to resolve my problems very nicely.

Wheels of Bloor

Sep 17, 2025  on Shopify

Sherwin was incredibly helpful in getting my Shopify connected to QuickBooks. He guided me through the process with patience and made everything so much easier to understand. What felt overwhelming at first turned into a smooth and stress-free setup thanks to his support. I truly appreciate his professionalism, knowledge, and friendly approach. Highly recommend Sherwin for anyone needing help with Shopify and QuickBooks integration!

Bimbi Bums

Sep 17, 2025  on Shopify

When using this app, a chat window opens automatically offering real person assistance. I had Ben assisting me through the process he was super helpful and knowledgeable, he made the whole thing a lot less daunting. Great customer service!

Avodah Active

Sep 16, 2025  on Shopify

I just want to take a moment to shout out Nick from QB Connector for his exceptional support! He has been absolutely amazing and so patient with my requests. I had an issue that was causing some real headaches, and Nick not only listened but also provided me with clear, practical solutions on how to resolve it. I had no idea that QB Connector offered such fantastic support, especially for small and medium-sized enterprises like ours. Thanks to Nick, we’ve been able to streamline our accounting processes in a way that saves us so much time and frustration. His dedication and knowledge are really appreciated, and I can’t stress enough how much his support has helped us. Kudos to you, Nick—keep up the fantastic work. You’ve truly made a difference, and I’m so grateful for the time you’ve saved us! Highly recommend QB Connector and Nick’s outstanding support.

hyperformance.ai | Turn Hype into Performance.

Sep 16, 2025  on Shopify

Excellent support – thank you Francis! We needed help clarifying how Shopify payouts sync with QuickBooks, especially regarding tax-exempt orders. Francis was incredibly helpful, quick to respond, and explained everything clearly. Appreciate the detailed support and professionalism — made our accounting setup much easier. Highly recommended!

Cordova Outdoors

Sep 16, 2025  on Shopify

Francis was an absolute delight to work with! My issues were resolved with ease. Very happy with Francis!

Garmisland

Sep 16, 2025  on Shopify

thank you to Jasmine! she was great, explained everything so patiently. had a problem for a week and she was finally able to sort it out for me.

Aura Shades

Sep 16, 2025  on Shopify

Nick has been such a great help, patient and professional. He has been so patiently in helping me to reconnect and solve my issuee. Truly surprise that QBO has such a great way of helping customer to solve their issue. Really take away alot of hassle in helping SME to kickstart their accounts properly.

Mega Food Equipment

Sep 15, 2025  on Shopify

Ben gave me excellent support. He walked me through the process and gave me very good information. He was willing to help me get the results I needed with the app. A very good experience for me. A+ support from Ben.

Habonera

Sep 15, 2025  on Shopify

JAS gave me clear and concise answers to my kinda complicated question. Direct to the point and easy to understand. Thanks! Thank you Ben for your responsive reply to my query

Pine & Palm Home

Sep 12, 2025  on Shopify

Sherwin was able to troubleshoot my issue immediately and got my integration up and running. I also spoke with Wen previously who was also very helpful. Great customer support.

CELLER8 US

Sep 11, 2025  on Shopify

Quick books couldn't be quicker to connect ;) Especially with help from my support advisor Ben who has really helped me through the process of connecting my 3 stores.

Endless

Sep 10, 2025  on Shopify

Sherwin was a huge help with setting up the integration and answering all of my questions! Thanks again.

The Hockey News

Sep 10, 2025  on Shopify

App itself is easy to connect, good resources online, customer service has been great and even proactively messaged me to help me with some sync errors. Sherwin is great.

Leather Specialties Company

Sep 10, 2025  on Shopify

Sherwin is amazing. Prompt response and quick repairs! Went above and beyond helping my with additional questions.

Wild Predator Vape Shop

Sep 10, 2025  on Shopify

Customer support is amazing. FRANCIS helps me to fix the error. Amazig person !! happy eith his service .

Vive Salvaje

Sep 09, 2025  on Shopify

SHERWIN was amazing, literally helped me with everything and made me feel comfortable. Super knowledgeable

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