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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,651)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

The Exoskeleton Store

Aug 28, 2025  on Shopify

Sherwin was essential in getting this App connected to QuickBooks! I'm floored by the attention to detail, ability to explain things multiple ways, and the ability to talk to an ACTUAL person, vs just a robot. Thank you, Sherwin!!

Boondoggle.Golf

Aug 27, 2025  on Shopify

Sherwin was instrumental in help me to set up the Shopify connector and in answering all my questions. Made the process easy, with little churn.

Storehouse Foods

Aug 27, 2025  on Shopify

Rhica was very helpful assisting with a connection issue we encountered. Now i know the quality of the support, I will not hesitate to reach out again.

Goldholly

Aug 26, 2025  on Shopify

Sherwin was very willing to help me tailor a custom solution to set up the initial integration. Thanks, Sherwin.

Lana's Shop

Aug 25, 2025  on Shopify

Nick was fantastic! Held my hand the whole time and guided me to successfully syncing. Thanks a million!

RAMSTORE

Aug 25, 2025  on Shopify

"Nick’s support in integrating Shopify with QuickBooks Online has been outstanding. He has deep knowledge and explained everything in a way that was easy to understand, which made the whole process smooth and worry-free. What impressed me most was his attention to detail and commitment to making sure everything synced correctly the first time. He is reliable, professional, and truly invested in helping his clients succeed. I’m extremely grateful for his help and would highly recommend him to anyone needing expert assistance."

Pettington 柏靈頓獸醫寵物用品

Aug 24, 2025  on Shopify

Nick was very helpful, he helped me with all integration and we can finish it in just one hour. Love this support

Cana Wine Company

Aug 21, 2025  on Shopify

Sherwin is the best customer support agent I have ever met! He made the process so easy and quick. Honestly such a gem in this field. Thank you Sherwin!!!

Speed Factor

Aug 21, 2025  on Shopify

Thank you to Francis for helping set us up. Provided wonderful insight and lots of knowledge of getting Quickbooks set up. Thanks again Francis!

KRUVE

Aug 21, 2025  on Shopify

Recommend this connector, service is great. NICK was super helpful when setting up the integration. Everything is syncing properly with QB from COGS to inventory.

Pinkie and Black

Aug 20, 2025  on Shopify

Francis helped me resolve a complex issue today. I really appreciate the time taken to get to the bottom of things and although we couldn't fully resolve the issue, we are up and running! Thank you!

Baseball 360

Aug 19, 2025  on Shopify

Sherwin was very friendly and effective! I am hoping that the next time I need their assistance, it will be as easy.

Fibre et caféine

Aug 19, 2025  on Shopify

La configuration de l'application n'est pas toujours intuitive et il y a beaucoup d'étapes pour en arriver à une synchronisation entre la boutique en ligne et Quickbooks. Cependant, j'ai reçu l'aide de Rods quand j'ai rencontré des problèmes avec ma première vente et tout a été réglé. 3/5 pour la simplicité de configuration mais 5/5 pour l'aide reçue.

Blackout Audio

Aug 19, 2025  on Shopify

We had some ongoing sync issues with QuickBooks Connector and Sherwin was incredibly helpful in resolving them. He explained what needed to be done and disabled the daily error reports we didn’t need.

Wyatt Wylde

Aug 19, 2025  on Shopify

Jasmin was of great help with some ultra quick support around some mismatching mappings between the QB and Shopify intergration.

Spazazz

Aug 15, 2025  on Shopify

Sherwin handled things very professionally and I received all the help I was looking for. Would recommend to anyone.

Couplet

Aug 14, 2025  on Shopify

had an issue with orders syncing and SHERWIN handled and explained everything so quickly and professionally! I wish I could hire him myself.

Tonton Art

Aug 14, 2025  on Shopify

NICK WAS SUPER HELPFUL IN GUIDING ME THROUGH THE QUICKBOOKS AND SHOPIFY CONNECTION, GOT EVERYTHING SORTED OUT NICELY! THANKS NICK

Maison Fantine

Aug 13, 2025  on Shopify

A huge thank you to Sherwin for his incredible support today! He truly saved the day by helping me navigate and resolve an issue with QuickBooks. His patience, expertise, and kindness made all the difference. I’m so grateful for his help!

Habonera

Aug 13, 2025  on Shopify

JAS gave me clear and concise answers to my kinda complicated question. Direct to the point and easy to understand. Thanks!

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