QuickBooks Online Global logo

Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,869)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Hairsupply LTD

Feb 18, 2025  on Shopify

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

EcoPaack

Feb 14, 2025  on Shopify

Awesome customer support. SHERWIN was able to help me to pull historic data, great app to sync Shopify data to Quickbooks online.

Knitting Time

Feb 13, 2025  on Shopify

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world. Thanks Ben

Kibow

Feb 13, 2025  on Shopify

Sherwin helped me to understand issue and guided me well. Though i couldn't find solution due to technological constraint but i really appreciate the sincere efforts made by Sherwin.

El Camino Bracelets Official Store

Feb 13, 2025  on Shopify

Sherwin at QuickBooks Online is great! He is always so helpful, patient, and lovely to deal with. No matter the issue, he takes the time to explain everything clearly and ensures we’re fully supported. We’ve been with QuickBooks Online since the beginning of El Camino and their customer service has always been top-notch. :)

Petsinparty™

Feb 13, 2025  on Shopify

Nick was fantastic and very patient with me. He helped me sync all my orders (which was a bit overwhelming at first) in a very quick way. He was professional and my experience was great.

Nicky Robin Memorial Jewellery

Feb 12, 2025  on Shopify

Ben was extremely helpful in providing honest advice for using QB I already had which would avoid duplications from happening if I had used this app alongside QB itself. Saved a lot of potential revisions and I can now move onto full use of QB.

ChocoSol Traders Wholesale

Feb 12, 2025  on Shopify

I had a fantastic experience with Sherwin! He was incredibly helpful and resolved my issue quickly and smoothly. His efficiency and professionalism made the entire process a breeze.

SUSIE WHO

Feb 10, 2025  on Shopify

This is a great app. Works really well with no issues. I had a query today and spoke to Ben who sorted everything out straight away. Very happy.

AMCOM

Feb 10, 2025  on Shopify

Big thanks to Nick for his prompt support and timely follow-up in resolving the issue with our OneSaas QBO and Shopify systems. His help made a huge difference!

Xsi Wireless

Feb 06, 2025  on Shopify

Sherwin was amazing! Resolved our issues very quickly and was very patient. He helped me from app installing process to making sure everything was running smoothly, definitely recommend :) App is working perfectly and just as intended

FABSINKS

Feb 04, 2025  on Shopify

Sherwin was a valuable resource in getting my client connected to Shopify using QBO for Accountants. Everything seems to working as it should. Thanks , Sherwin!

Gnubkins

Feb 04, 2025  on Shopify

Nick solved my issue in a mere 20 mins. Honestly, its the best customer service I have gotten having been their user for so many years.

I Am So Many Things

Feb 02, 2025  on Shopify

I have been using this app for a number of years and it is very reliable and integrates seamlessly with QBO. If you do have an issue (rare) the support is first class through the chat function. Had a sync issue today and Ben had this resolved very quickly.

DaisyChainClothing

Feb 01, 2025  on Shopify

As always great customer service. Always responsive and willing to help. Thanks Sherwin for your help! Really appreciate it.

Facile à lire

Jan 29, 2025  on Shopify

The Chat feature is very nice. You can talk to a human (very nice BEN in my case) and they can help you fix your problems right away. No back and forth by email that takes forever. Thanks, BEN!

Smart Gate

Jan 29, 2025  on Shopify

I was having a lot of trouble syncing QBO with Shopify. Luckily, I met Nick, who guided me step by step and explained everything. I would never have managed without his help. He was patient until the very end. 5 stars well deserved thanks to the support!

TheCoories Collections Inc

Jan 28, 2025  on Shopify

This app has been a time-saver for syncing sales receipts in QB. Ben was very responsive when I had a sync issue and helped me solve this issue very quickly. I am delighted with the app and the support. I already recommended this app to many fellow Shopify managers.

Bio France Lab Retail

Jan 27, 2025  on Shopify

hi i was so worried to start the process of changing my app for quick book and then the universe send me Francis made everything so much easier he walked me through every single step and the job was done fast and most importantly stressless thank you Francis for doing the work the way you do i hope lot of other customer get to use you for help you are truly a big asset of your company thank you so much !

MundiFlowers Wholesale

Jan 27, 2025  on Shopify

Ben was great at getting QBO and Shoppify synced, he was patient enough to get me through something I hadn't figured out for a long time.

Scroll to Top