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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Will Sharpen, Inc.

Dec 30, 2025  on Shopify

Rods was patient and helpful. Unfortunately, the issue we are having is a known issue and we will just have to wait for the devs to create the update to fix the issue. Rods, however, was great!

Essential Energy

Dec 22, 2025  on Shopify

Nick did amazing at helping me get my integration all set up. Very patient, helped me test several orders, and made sure it was all good before syncing all my data. Made me feel very confident in this process.

Alberta Reformer Store

Dec 22, 2025  on Shopify

When you have an issue, their support team is available to chat right away. Sam was right on it today, which was great!

Triple Wren Farms Canada

Dec 22, 2025  on Shopify

Utilized the online chat to help with a synching issue - Sherwin helped me out, he was was quick, responsive, and fixed my issue. Was a great experience.

318 Laser Company

Dec 22, 2025  on Shopify

I was trying to figure out a syncing error i was having and randomly ask by SHERWIN in a chat If needed help with this error. He help me in a matter of minutes to resolve the error

AZADA

Dec 22, 2025  on Shopify

After using the app for approximately three hours, we were charged for a full month. When we requested a refund, customer support was extremely slow to respond, and after nearly an hour of waiting, our request for a refund of the trial period was declined.

WholesaleSmoke.ca

Dec 21, 2025  on Shopify

Nick helped me know this. You can sync two Shopify accounts to one QuickBooks account. It's an awesome feature!

MettleAir Canada

Dec 19, 2025  on Shopify

Sherwin provided excellent support, professional, knowledgeable, and patient throughout the entire process. He clearly explained everything and made sure the issue was fully resolved. Truly appreciated his help!

Limitless Metal Designs

Dec 19, 2025  on Shopify

JASMIN was great helping with my issue. The problem is being worked on and she will notify me when its complete. Thank you Jasmin!!

Bijoux Caroline Neron

Dec 18, 2025  on Shopify

SHERWIN was very helpful and patient and walked me through each solution we could try. I was very happy with the customer service. Unfortunately, my account does have an issue that has still not been resolved, but SHERWIN is continuing to work with me to find a solution.

The Romantics Archive

Dec 12, 2025  on Shopify

Jasmin was very helpful and patient and walked me through each solution we could try. I was very happy with the customer service. Unfortunately, my account does have an issue that has still not been resolved, but Jasmin is continuing to work with me to find a solution.

The Stationery Boutique

Dec 11, 2025  on Shopify

A great essential for my small biz. Customer service is always great and Jebran was very patient and helpful assisting with my queries.

Natural Pet Centre

Dec 10, 2025  on Shopify

Jiji fixed the issue allowing us to reconcile and happily spent all the time required. However I still believe something has changed overnight but Jiji has been great. Jiji has agree to raise the issue further so I could not ask more of them.

Naomi Barker Nails

Dec 10, 2025  on Shopify

I'm having issues with the app but contacted customer services and Sherwin was very helpful and is trying to sort the problem for me. :)

Safavieh Home

Dec 08, 2025  on Shopify

Jenny was amazing helping me with my connector issue and also helping to get down to the error issue i had.

Nahvalur

Dec 04, 2025  on Shopify

Francis helped me very quickly! I just hope it has beter support on sync orders from shopiyf and amazon for inventory purpose

ciao totes

Dec 04, 2025  on Shopify

Thank you so much, Angel, for your help! You were quick to understand the issue and guided me through the solution clearly. I really appreciate your support — it made the whole process much easier.

Sarah Sims Creative

Dec 04, 2025  on Shopify

I was having trouble with my connection and CHELLE was able to figure it out promptly. Great support!

Absolute Aromas Canada

Dec 03, 2025  on Shopify

Thank you so much for the excellent support. I truly appreciate my tech support specialist, Frances, who guided me with patience through a long and tedious process of getting my accounts connected. Her help was invaluable. Thank you again for such wonderful service.

Bras for Girls

Dec 03, 2025  on Shopify

JII resolved my issue quickly and even stayed on with me, delaying her lunch, to make sure I didn't have an issues with my integration sync. Thank you Jii!

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