Sherwin was incredibly helpful and patient while assisting me with setting up my QuickBooks account. He explained everything clearly, took the time to understand how my business works, and guided me step by step—especially with the parts I found confusing. I truly appreciate his support and professionalism. Thank you, Sherwin!

Nick was amazing. I was staring at my computer cross-eyed and confused ready to give up. My computer made a blip noise and a chat started with Nick asking if I needed to help. Incredible service, and I love that it wasn't AI or a bot - he is a real person and was extremely helpful. Thanks, Nick! Still very confused, but that's not on you - you were very very helpful in getting my set up and on well on my way to figuring this all out. The configuration and integration support was amazing.

Sherwin was super helpful and patient—he answered all my questions one by one and made sure I understood everything clearly.

I had an error pop up and while trying to fix the issue a Chat window appeared. Francis asked if I needed help! This blew me away! He helped me get the issue fixed on the spot. Now that service!!!

Thanks to Sherwin for assisting to my request which was instant, was able to get the the solution I needed for the issues and given alternatives.

Ben from customer service was very helpful and he did great job, he answered and fixed all the concerns that I had previously.

ive used the chat support to sync my orders between shopify and qbo and Sherween really helped me. Was a gratefull experience

Wen answered my query very efficiently and made the corrections I needed very quickly. Very impressed with this high level of service!

It was so nice to coordinate with Jenny resolving my issues regarding the integration of Shopify store to Quickbooks. Knowledgeable and very patient. Top-tier customer support. Had another query the next day and Ben was so quick to assist. Was resolved in no time. Top-tier CSR!

Rods helped me resolve my issue that I've been putting aside for months in only few minutes. Great experience with him.

Customer support was great! Ben really understood the problem I was having and was very responsive in coming up with a fix. Happy customer here.

We’ve had such a smooth experience: the app works like a charm, and the support team is incredible. Big shoutout to Nick! Super responsive, super helpful.

Very pleased with the support from Sherwin, not many places where support contacts you first to resolve any problems! I was playing around with some settings and he popped into the chat to see how I was getting along. For a beginner the configuration can be quite confusing but he helped me with a few queries that I had very quickly.

Sherwin helped set up the Shopify integration to our QB. It was quite fast and seamless. Thank you Sherwin!

Always a Pleasure! This is such a great app with great support. Shoutout to Nick, these guys are legends :) The team are absolute legends and so helpful. software is great does the job!

I did not have to wait long for Nick to come online and he was all over it. Very patient with my slow typing and head scratching but he helped me work it all out in the end. Thank you Nick.

I encountered some error messages while synching my new store, Wen is very patient and helpful with helping me resolving my issues. Thank you so much!

Nick was great supporting me with my queries and this works perfectly now! Update 05/06: Further support was required when the products weren't quite syncing correctly and Jenny sorted it promptly without fuss!

Great support from SHERWIN today, as i was struggling to integrate to quickbooks without his help . Thankyou

Francis was an excellent customer support agent!! He gave me clear instructions, was patient and resourceful. I'm new to this integration with Shopify and he helped me through the entire process