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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,869)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Sole Heat

Jan 13, 2025  on Shopify

This is a great integration between Q/B and shopify. NICK led me through the process and was hugely supportive and patient. Overall, I am looking forward to the smooth procressing.

Royal Watch

Jan 13, 2025  on Shopify

Had and issue where the Sales Receipt number was not filtering through as a whole and only coming through in partial numbers. Nick helped with adding a prefix. Awesome service from Nick. Super helpful. Keep it up. ;)

Gravirax

Jan 12, 2025  on Shopify

The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!

West Third Brand

Jan 12, 2025  on Shopify

Very impressed with Ben's attitude and patience in assisting me with our QuickBooks connector. He got me through the issue.

Personalised Silver

Jan 12, 2025  on Shopify

Brilliant service from NIck, had a few queries in the set up, chat was answered straight away and managed to set it all up very quickly.

Érablière Belfast

Jan 09, 2025  on Shopify

Merci à Francis pour son support lors de la synchronisation de nos données shopify vers quickbook! Nice and easy!

Security Shutter Ltd.

Jan 08, 2025  on Shopify

I had the pleasure of being assisted by Sherwin, and I must say, the support experience was outstanding! Sherwin was professional, knowledgeable, and incredibly patient, walking me through every step with clarity and care. The level of service exceeded my expectations, and I truly appreciate the effort to resolve my concerns efficiently. If you're looking for top-notch customer support, Sherwin is the one to ask for. I’m very impressed and would highly recommend this app based on the excellent service I received. Thank you, Sherwin, for making this such a positive experience!

Woodsy Gifts

Jan 08, 2025  on Shopify

Sherwin was amazing in helping fix some issues we were having! Very quick, thorough, and understood exactly what I was asking with urgency.

Savoir

Jan 07, 2025  on Shopify

Great experience with Nick! I needed some handholding during an issue with duplication and he really walked me through everything. Thank you!

Flavourtown Bakery

Jan 06, 2025  on Shopify

I needed support with integration between shopify and quickbooks - Ben was most helpful and answered all my questions whilst giving useful screenshots to show me progress of current tasks.

Hip Hip Hooray Studio

Jan 06, 2025  on Shopify

Ben was incredibly helpful and speedy in dealing with my question. He was able to look at the specific transactions and help me with more information so that I can reconcile my bank in QB. Great service

Cinelli Official Americas

Jan 06, 2025  on Shopify

Got little issues on sync but with Nick help everything went smooth again: very professional and quick solver.

www.plcgcc.com

Jan 01, 2025  on Shopify

Was in trouble with Integrating SHOPIFY POS with Quickbooks online. Finally got a customer care(Mr.NICK), helped me from 0 to 100, with atmost patience and fully acknowledged with quickbook and shopify both. Thank you once again for the support.

ScribbleWall

Jan 01, 2025  on Shopify

Sync does what we need it to do and support is always great. Nick has been really helpful just now. Thank you!

Bear's Blooms Supplies

Dec 29, 2024  on Shopify

I was a bit lost but Sherwin logged on at the exact right time to help me get it all set up. He synced my historic data as well so I have everything in Quickbooks back to when I opened my store.

Blue Elephant UK

Dec 29, 2024  on Shopify

SHERWIN, was the support staff today and helped to solve my issue straight away, thank you SHERWIN for your excellent customer service and technical support. My issue is fixed and all are working fine.

EXIMP

Dec 27, 2024  on Shopify

Its a Great app , and I found it very helpful that SHERWIN reached out to help me to Sync the Shopify Orders to QB's.

Houndwear

Dec 26, 2024  on Shopify

This is a great integration to automate bringing sales into quickbooks. Really great and responsive customer service, Dean was very helpful in getting a new integration set up for me because the system has changed a bit since I first started using it.

Modu Shopping Mall

Dec 19, 2024  on Shopify

I have for some years been using QBPOS for my retail business and later had to move to Shopify. Recently I needed an accounting software that would synch with Shopify and I decided to try QBO. I was able to navigate my way around QBO owing to the fact that they have tons of online information that I was able to read. QBO also have wonderful support agents that were always available to assist me during the setup and one of such nice and patient agents was Ben and Rezel. Ben was able to help me resolve the issues I had synching my invoices from Shopify to QBO. I definitely would recommend QBO to any retailer.

WE-AR4

Dec 19, 2024  on Shopify

I had an excellent experience with Nick! He was patient, quick to respond, and resolved my issue 100% with kindness. His service is top-notch—fast, reliable, and incredibly helpful. I highly recommend him to anyone needing support. You can count on Nick to get the job done right!

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