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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,872)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

KAYOZ

Oct 28, 2024  on Shopify

I recently had the pleasure of working with Francis for assistance with QuickBooks Online (QBO) and Shopify. They provided exceptional service, recovering over 18 months of invoices and payments in QBO. Additionally, they successfully resolved a connection issue that had been causing problems. Their professionalism and expertise were evident throughout the entire process. I highly recommend Francis to anyone needing support with QBO and Shopify

Nominno

Oct 27, 2024  on Shopify

Attempting to do the app solo, don't do it! but after the help from Nick (and an entertaining chat) was able to sit back and let them help with every step!

bare market

Oct 24, 2024  on Shopify

Sherwin provided great customer service today. For the app, I wish QBO allowed undeposited funds to be used for fees so i can match deposits but otherwise this connector is great.

Boutique Step in Style

Oct 24, 2024  on Shopify

Lori is the BEST! Extremely helpful and solved an issue I have had for a while syncing my shopify and QB.

Newy Candle Co.

Oct 24, 2024  on Shopify

Nick was so helpful when I reached out for help with my enquiry. He resolved and walked me through step by step what I needed to do to get QBO and Shopify synced correctly.

Ackuretta

Oct 23, 2024  on Shopify

My experience with the Connector Team (the one you access through your Shopify) was great. Francis was very helpful in solving my questions, very knowledgeable, and provided great guidance.

Threadworks

Oct 22, 2024  on Shopify

With Deans help the app is up and running and doing just what it should. Could not have done it without the excellent support I got on the online chat via the Shopify site.

basecafrica

Oct 22, 2024  on Shopify

The app is very helpful and with the help of NICKI and PAUL, It was successfully setup an running smoothy. I appreciate you guys!

Black Forest Fashion

Oct 21, 2024  on Shopify

Sherwin was great. Took the time to explain the connections and make sure I wasn't turning on incorrect toggles.

Forever Linked

Oct 21, 2024  on Shopify

OForget the name of my helper might have been Nick? who ever it was, was a great help during my chat online, trying to uninstall my old app and installing the new app. He was patient, and went well beyond to help me.. Could nott ask for a more suportive person or app.

LTL PPL

Oct 20, 2024  on Shopify

I cannot thank Nick enough for his help with my issue. He was so helpful and professional and very knowledgeable. Nick made my night by cutting down the time it would have taken me to process what I needed to. Nick was very courteous and friendly and I am so grateful for the help he provided me.

Pat and Pet Emporium

Oct 20, 2024  on Shopify

I had a few set up issues and Nick was a star. Fixed all my issues and went above and beyond. Very happy the service and the app and would recommend.

Champlain Shop

Oct 16, 2024  on Shopify

Sherwin was absolutely amazing. Helped me answer all of the questions I had and fixed all of my connection errors.

Spencer Deals

Oct 16, 2024  on Shopify

Lori was extremely helpful and solved an issue I have had for a while syncing my shopify and QB, great support!

Belvedere Organic

Oct 16, 2024  on Shopify

Sherwin helped me at a really busy time, when I was under time pressure and in need of a hand. Super impressed with the support, many thanks!

Premium Feeders

Oct 15, 2024  on Shopify

We love to keep it simple, and this app does just that! With the help of Paul from customer service, we were able to set it up within minutes! Highly recommend using this app!

Loring

Oct 14, 2024  on Shopify

Lori assisted me with an issue I had with an order not syncing due account merging etc. She was prompt, professional and did a fantastic job getting my order synced.

SM London

Oct 07, 2024  on Shopify

Thank you so much, especially to Nick, for your quick and efficient assistance! We truly appreciate the support and how promptly Nick helped us. Your service made a big difference!

Dancing Dakini Designs

Oct 07, 2024  on Shopify

I'd highly recommend this app, it's making my life so much easier and Troy was an absolute champion, helping me with the setup

NewMouldings

Oct 07, 2024  on Shopify

Great app. Only a few small problems I had and went to the chat to have it resolved or moved to developer within minutes. Thanks Sherwin

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