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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Avodah Active

Sep 16, 2025  on Shopify

I just want to take a moment to shout out Nick from QB Connector for his exceptional support! He has been absolutely amazing and so patient with my requests. I had an issue that was causing some real headaches, and Nick not only listened but also provided me with clear, practical solutions on how to resolve it. I had no idea that QB Connector offered such fantastic support, especially for small and medium-sized enterprises like ours. Thanks to Nick, we’ve been able to streamline our accounting processes in a way that saves us so much time and frustration. His dedication and knowledge are really appreciated, and I can’t stress enough how much his support has helped us. Kudos to you, Nick—keep up the fantastic work. You’ve truly made a difference, and I’m so grateful for the time you’ve saved us! Highly recommend QB Connector and Nick’s outstanding support.

hyperformance.ai | Turn Hype into Performance.

Sep 16, 2025  on Shopify

Excellent support – thank you Francis! We needed help clarifying how Shopify payouts sync with QuickBooks, especially regarding tax-exempt orders. Francis was incredibly helpful, quick to respond, and explained everything clearly. Appreciate the detailed support and professionalism — made our accounting setup much easier. Highly recommended!

Cordova Outdoors

Sep 16, 2025  on Shopify

Francis was an absolute delight to work with! My issues were resolved with ease. Very happy with Francis!

Garmisland

Sep 16, 2025  on Shopify

thank you to Jasmine! she was great, explained everything so patiently. had a problem for a week and she was finally able to sort it out for me.

Aura Shades

Sep 16, 2025  on Shopify

Nick has been such a great help, patient and professional. He has been so patiently in helping me to reconnect and solve my issuee. Truly surprise that QBO has such a great way of helping customer to solve their issue. Really take away alot of hassle in helping SME to kickstart their accounts properly.

Mega Food Equipment

Sep 15, 2025  on Shopify

Ben gave me excellent support. He walked me through the process and gave me very good information. He was willing to help me get the results I needed with the app. A very good experience for me. A+ support from Ben.

Habonera

Sep 15, 2025  on Shopify

JAS gave me clear and concise answers to my kinda complicated question. Direct to the point and easy to understand. Thanks! Thank you Ben for your responsive reply to my query

Pine & Palm Home

Sep 12, 2025  on Shopify

Sherwin was able to troubleshoot my issue immediately and got my integration up and running. I also spoke with Wen previously who was also very helpful. Great customer support.

CELLER8 US

Sep 11, 2025  on Shopify

Quick books couldn't be quicker to connect ;) Especially with help from my support advisor Ben who has really helped me through the process of connecting my 3 stores.

Endless

Sep 10, 2025  on Shopify

Sherwin was a huge help with setting up the integration and answering all of my questions! Thanks again.

The Hockey News

Sep 10, 2025  on Shopify

App itself is easy to connect, good resources online, customer service has been great and even proactively messaged me to help me with some sync errors. Sherwin is great.

Leather Specialties Company

Sep 10, 2025  on Shopify

Sherwin is amazing. Prompt response and quick repairs! Went above and beyond helping my with additional questions.

Wild Predator Vape Shop

Sep 10, 2025  on Shopify

Customer support is amazing. FRANCIS helps me to fix the error. Amazig person !! happy eith his service .

Vive Salvaje

Sep 09, 2025  on Shopify

SHERWIN was amazing, literally helped me with everything and made me feel comfortable. Super knowledgeable

Bluegreen Magic

Sep 09, 2025  on Shopify

Customer support is awesome! Rods helped me fix my issue quickly and efficiently with no delay, very happy with my experience.

Greenleaf Pumps

Sep 09, 2025  on Shopify

I have been using QBO for a few years and just had an amazing experience while using the OneSaaS app to address a small issue with the syncing between QBO and Shopify. I managed to fix it easily enough, then a customer service person called Jasmin popped up on the chat tool. She asked if I needed help with anything else, as the initial problem was fixed, so I asked about a few of the syncing options in the OneSaaS app as they looked potentially useful but I didn't know much about them. Long story short, I now have the Shopify fees and refund receipts automatically syncing with QBO. These two things have caused me so much work to manually achieve over the years, so I am incredibly grateful to Jasmin for taking the time to explain how they worked and getting them set up for me - it will save me so much time! Jasmin, thank you for all your help, it is greatly appreciated!

Maicans Trading

Sep 08, 2025  on Shopify

Jenny was amazing. She was so patient with me with the set up. She guided me every step of the way giving insight in syncing my store with quickbooks. Thank you jenny!!!!

Rustic Charm Interiors

Sep 08, 2025  on Shopify

Very easy to set up, and the customer service is exceptional. I had an issue with the how much historical data I could import, and Nick helped me get the dates extended to cover my historical data. Very happy with the customer service and support.

Volleyball Depot by Volvox Sport

Sep 08, 2025  on Shopify

JENNY a été extremement patiente et m'a guider de façon simple. Toutes mes questions furent adressées

zencarbonfiber

Sep 08, 2025  on Shopify

Customer Service Sherwin is very helpful and patient, answered all of my questions as a non-fiannce person, and guided me step to step to set up my sync. Definitely will recommend this app.

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