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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

AMCOM

Feb 10, 2025  on Shopify

Big thanks to Nick for his prompt support and timely follow-up in resolving the issue with our OneSaas QBO and Shopify systems. His help made a huge difference!

Xsi Wireless

Feb 06, 2025  on Shopify

Sherwin was amazing! Resolved our issues very quickly and was very patient. He helped me from app installing process to making sure everything was running smoothly, definitely recommend :) App is working perfectly and just as intended

FABSINKS

Feb 04, 2025  on Shopify

Sherwin was a valuable resource in getting my client connected to Shopify using QBO for Accountants. Everything seems to working as it should. Thanks , Sherwin!

Gnubkins

Feb 04, 2025  on Shopify

Nick solved my issue in a mere 20 mins. Honestly, its the best customer service I have gotten having been their user for so many years.

I Am So Many Things

Feb 02, 2025  on Shopify

I have been using this app for a number of years and it is very reliable and integrates seamlessly with QBO. If you do have an issue (rare) the support is first class through the chat function. Had a sync issue today and Ben had this resolved very quickly.

DaisyChainClothing

Feb 01, 2025  on Shopify

As always great customer service. Always responsive and willing to help. Thanks Sherwin for your help! Really appreciate it.

Facile à lire

Jan 29, 2025  on Shopify

The Chat feature is very nice. You can talk to a human (very nice BEN in my case) and they can help you fix your problems right away. No back and forth by email that takes forever. Thanks, BEN!

Smart Gate

Jan 29, 2025  on Shopify

I was having a lot of trouble syncing QBO with Shopify. Luckily, I met Nick, who guided me step by step and explained everything. I would never have managed without his help. He was patient until the very end. 5 stars well deserved thanks to the support!

TheCoories Collections Inc

Jan 28, 2025  on Shopify

This app has been a time-saver for syncing sales receipts in QB. Ben was very responsive when I had a sync issue and helped me solve this issue very quickly. I am delighted with the app and the support. I already recommended this app to many fellow Shopify managers.

Bio France Lab Retail

Jan 27, 2025  on Shopify

hi i was so worried to start the process of changing my app for quick book and then the universe send me Francis made everything so much easier he walked me through every single step and the job was done fast and most importantly stressless thank you Francis for doing the work the way you do i hope lot of other customer get to use you for help you are truly a big asset of your company thank you so much !

MundiFlowers Wholesale

Jan 27, 2025  on Shopify

Ben was great at getting QBO and Shoppify synced, he was patient enough to get me through something I hadn't figured out for a long time.

fbrc8 llc

Jan 27, 2025  on Shopify

I've used this app and its predecessor for 5+years to sync sales transactions, and have found it to be very powerful, and highly configurable. I needed to transition from the legacy version of the app to the latest, and was able to get live chat support straight away to guide me through it. Ben was very helpful, and made sure things went smoothly.

Crackstuffers

Jan 27, 2025  on Shopify

Great App. Been using them for years and it does make book keeping so much easier, integrating between Quickbooks and Shopify. Nick on the other end was a great help setting it up.

jessyjudaica

Jan 23, 2025  on Shopify

Francis was very knowledgeable and helped greatly with the shopify integration process. Thank you Francis

Nestled in the Woods Publishing Inc.

Jan 23, 2025  on Shopify

I'm super impressed with the support I've received from Ben. I had some challenges synchronizing data and he was able to do that for me. Very professional. Thanks Ben!

Artisan Merchants

Jan 23, 2025  on Shopify

NICK was really helpful - I hadn't even see there was a live chat option on the connector app - whilst scratching my head thinking how to deal with the errors a message popped up from NICK asking if he could help with this error - he was able to talk me through resolving the issues and to advise how to solve them going forward so it doesn't happen again - very pleased with this APP and the support provided.

MillersMind

Jan 23, 2025  on Shopify

App works really well, I did have a small problem when we first setup the connector but I contacted Ben in support and he fixed the error in less than 24 hours, brilliant work.

Mashi Moosh

Jan 23, 2025  on Shopify

chat with BEN. He performed a sync like i requested. Happy with the service. Also spoke with SHERWIN the following day. He was also extremely helpful and answered all of my questions.

Redback boots UK

Jan 22, 2025  on Shopify

great app in general. The support team is always quick to respond and seems to know what they are doing working to resolve issues quickly. Just had an exchange with Sherwin who was very helpful and answered all my questions very quickly and in an understandable format

International Image Institute

Jan 22, 2025  on Shopify

Have had a few hiccups with it so far but luckily, Nick, was able to help us out with our last one. If you are confused just send a message to the chat. They are actually helpful and Nick even fixed the issue himself.

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