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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,872)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Blanks & More Wholesale

Aug 26, 2024  on Shopify

Thank you so much to Ben for all your help. I am completely new to this and had no idea what i was doing. Ben was extremely patient and guided me through each step.

Tirlow Wedding Store

Aug 26, 2024  on Shopify

Nick was an absolute star, he talked through everything very thoroughly (certainly needed with my lack of know-how!) and helped me every step of the way. An incredible help and so appreciated. 10/10 service.

The Celestial Boutique

Aug 25, 2024  on Shopify

Troy has been so helpful in setting this up. He knows what he is doing and he is super kind. Software is great. Highly recommend!

KAIZU

Aug 22, 2024  on Shopify

Nick is a Jem! At first I thought he was an AI of how fast and good he was, Kudos! great work and to the quickbook team

KPLUS OFFICIAL

Aug 22, 2024  on Shopify

One of the best support I've received. Paul helped to configure and sync up all the orders we had. He was so friendly and efficient, it made using the app so pleasant. Definitely recommend to anyone out there, the support is excellent!

Robotix Education Inc.

Aug 21, 2024  on Shopify

Ronnie was very helpful in getting the app set up properly after I had made mistakes. Very quick and easy to resolve the problem.

Heracles Wellness

Aug 21, 2024  on Shopify

Paul was very helpful getting me set up. I still have a long way to go to fully understand this software, but the support is amazing!

BlackBird Store

Aug 21, 2024  on Shopify

I had a great experience with Clarisse today. She was incredibly helpful in resolving an issue with QuickBooks and provided clear, timely assistance. Her support was outstanding, and I truly appreciate her dedication and professionalism. Thank you, Clarisse, for your excellent service!

Vanchiwholesale

Aug 20, 2024  on Shopify

The service is Excellent, Troy went above and beyong helping me connect my 4 shopify store. Great service and totally recommend this app.

Character

Aug 20, 2024  on Shopify

Troy's the man! He patiently helped me step by step to get set up. Troy even went back and helped me upload data from before the date that the app said I could retrieve from. Super helpful. So fantastic to communicate with a human instead of a bot. Thanks for the exceptional service.

AED.ca

Aug 19, 2024  on Shopify

I was experiencing some sync errors while connecting Shopify to QBO. I clicked on chat support and was connected with David. He fixed the issues in minutes and everything is working! Thanks for the quick help!

Thebxus

Aug 19, 2024  on Shopify

I found this app very useful and sync all our online orders in no time. Most importantly the support staff especially NICK.. was patient in understanding our needs and did all that was much needed. Thank you so much :-)

Sweet Treats By Rebecca

Aug 18, 2024  on Shopify

Had some small changes that I needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Paul was a big help and solved all of our problems very quickly and was super helpful. A massive thank you for all your help and patients. Thumbs up from me!!

Mr. Lemonade

Aug 18, 2024  on Shopify

Clarisse was absolutely divine. She solved the issue within seconds. She was friendly and very helpful.

PADRA Clinic

Aug 18, 2024  on Shopify

I was in touch with Sherwin from the support team via chat. Sherwin did a great job by walking me through the integration step by step and assisted in correcting sync errors as well as patiently waited while we had to remove tons of data on my side to bring the slate to clean. Very professional service indeed! Thanks Sherwin.

Clay by Ally

Aug 18, 2024  on Shopify

Sherwin was extremely helpful in resolving my issue quickly. His willingness to help saved me a lot of time.

Dinaledi Creations

Aug 18, 2024  on Shopify

It was a pleasure chatting with Nick during the setup process! He was a tremendous help and the app is amazing!

Xenopucks.com

Aug 15, 2024  on Shopify

I was tremendously gracious to be connected with Sherwin. I received everything that I could've expected from this fellow. Please make sure to thank him again for me if you interact with him. Thank you for everything Sherwin.

Alta Wines

Aug 12, 2024  on Shopify

Paul has been amazing! He helped me fixing few Sync issues between Shopify & Quickbooks online. very professional and efficient! Thank you!

Fitness Fusion Lifestyle

Aug 12, 2024  on Shopify

Great app, user friendly with the help of Nick my customer support again. He made everything a breeze for me, so helpful and efficient. Thank you Nick!

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