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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Stellar Online

Mar 04, 2025  on Shopify

Being brutally honest I'd never done this before and was a little in the dark. Sherwin was a great help and reassured me if I needed further help just to get in touch (I have a feeling I will )

Crim Wear Co

Mar 03, 2025  on Shopify

Works flawlessly, haven't touched it in years, even forgot how my orders were syncing with QuickBooks because I never need to think about the app as it runs so well.

Light of Day Organics

Mar 02, 2025  on Shopify

Thank you Francis! The customer service on this Shopify to Quickbooks app is accessible, extremely helpful and show a well experienced crew there! I have tried the Intuit to Shopify connector app and did not have success so returned to OneSaas and am completely happy. I have been using them since 2017 for my previous website. Way to go OneSaas team!! Thank you Francis for taking the time to help my transition back to ONeSaas to be pleasant and accurate! I reallt appreciate you!

Crafted Pizza

Feb 28, 2025  on Shopify

I just started using QuickBooks and for now the experience has been great. I had many questions which were replied by Customer agent Nick very efficiently. This has been very helpful to use the app with confidence.

Kinky-Chicken UK

Feb 28, 2025  on Shopify

Excellent service from Francis, he helped me bring all my legacy sales data back and sync it via QB.

leguano Australia

Feb 26, 2025  on Shopify

Great app and support service. Nick helped resolve an issue that had been persistent for several days within a few hours. Quick, efficient and friendly service. Can definitely recommend.

ComfyOliva

Feb 25, 2025  on Shopify

Thank you Sherwin for all your support on this new adventure! You were amazing, super kind and patient.

Thou Mayest

Feb 24, 2025  on Shopify

Sherwin was helpful and professional, quickly diagnosing the issue and handling everything on their end. The explanation was clear, and the fix was straightforward. The only downside was the not-so-subtle request for multiple reviews, which felt a bit pushy. Otherwise, solid support experience!

Kaboom Cards

Feb 24, 2025  on Shopify

Settings can be fiddly on the initial setup, but the live support is very good when they're online. Nick offered to help and solved all issues. Great customer service.

Sea Wench Naturals

Feb 20, 2025  on Shopify

The App wouldn't launch for me, Sherwin was great customer support and gave me an alternate way to access the Connector App. Quick and efficient service. Thanks Sherwin!

adept food and beverage

Feb 19, 2025  on Shopify

Had an issue with the connector and getting my Shopify store to connect to my QB Online. Sherwin was my sherpa. Actually better than my sherpa. He got us fixed and rolling in very short order. If I have any problems going forward, I hope they land in Sherwins hands. He's the best.

Hairsupply LTD

Feb 18, 2025  on Shopify

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

EcoPaack

Feb 14, 2025  on Shopify

Awesome customer support. SHERWIN was able to help me to pull historic data, great app to sync Shopify data to Quickbooks online.

Knitting Time

Feb 13, 2025  on Shopify

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world. Thanks Ben

Kibow

Feb 13, 2025  on Shopify

Sherwin helped me to understand issue and guided me well. Though i couldn't find solution due to technological constraint but i really appreciate the sincere efforts made by Sherwin.

El Camino Bracelets Official Store

Feb 13, 2025  on Shopify

Sherwin at QuickBooks Online is great! He is always so helpful, patient, and lovely to deal with. No matter the issue, he takes the time to explain everything clearly and ensures we’re fully supported. We’ve been with QuickBooks Online since the beginning of El Camino and their customer service has always been top-notch. :)

Petsinparty™

Feb 13, 2025  on Shopify

Nick was fantastic and very patient with me. He helped me sync all my orders (which was a bit overwhelming at first) in a very quick way. He was professional and my experience was great.

Nicky Robin Memorial Jewellery

Feb 12, 2025  on Shopify

Ben was extremely helpful in providing honest advice for using QB I already had which would avoid duplications from happening if I had used this app alongside QB itself. Saved a lot of potential revisions and I can now move onto full use of QB.

ChocoSol Traders Wholesale

Feb 12, 2025  on Shopify

I had a fantastic experience with Sherwin! He was incredibly helpful and resolved my issue quickly and smoothly. His efficiency and professionalism made the entire process a breeze.

SUSIE WHO

Feb 10, 2025  on Shopify

This is a great app. Works really well with no issues. I had a query today and spoke to Ben who sorted everything out straight away. Very happy.

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