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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,876)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Speed Factor

Aug 21, 2025  on Shopify

Thank you to Francis for helping set us up. Provided wonderful insight and lots of knowledge of getting Quickbooks set up. Thanks again Francis!

KRUVE

Aug 21, 2025  on Shopify

Recommend this connector, service is great. NICK was super helpful when setting up the integration. Everything is syncing properly with QB from COGS to inventory.

Pinkie and Black

Aug 20, 2025  on Shopify

Francis helped me resolve a complex issue today. I really appreciate the time taken to get to the bottom of things and although we couldn't fully resolve the issue, we are up and running! Thank you!

Baseball 360

Aug 19, 2025  on Shopify

Sherwin was very friendly and effective! I am hoping that the next time I need their assistance, it will be as easy.

Fibre et caféine

Aug 19, 2025  on Shopify

La configuration de l'application n'est pas toujours intuitive et il y a beaucoup d'étapes pour en arriver à une synchronisation entre la boutique en ligne et Quickbooks. Cependant, j'ai reçu l'aide de Rods quand j'ai rencontré des problèmes avec ma première vente et tout a été réglé. 3/5 pour la simplicité de configuration mais 5/5 pour l'aide reçue.

Blackout Audio

Aug 19, 2025  on Shopify

We had some ongoing sync issues with QuickBooks Connector and Sherwin was incredibly helpful in resolving them. He explained what needed to be done and disabled the daily error reports we didn’t need.

Wyatt Wylde

Aug 19, 2025  on Shopify

Jasmin was of great help with some ultra quick support around some mismatching mappings between the QB and Shopify intergration.

Spazazz

Aug 15, 2025  on Shopify

Sherwin handled things very professionally and I received all the help I was looking for. Would recommend to anyone.

Couplet

Aug 14, 2025  on Shopify

had an issue with orders syncing and SHERWIN handled and explained everything so quickly and professionally! I wish I could hire him myself.

Tonton Art

Aug 14, 2025  on Shopify

NICK WAS SUPER HELPFUL IN GUIDING ME THROUGH THE QUICKBOOKS AND SHOPIFY CONNECTION, GOT EVERYTHING SORTED OUT NICELY! THANKS NICK

Maison Fantine

Aug 13, 2025  on Shopify

A huge thank you to Sherwin for his incredible support today! He truly saved the day by helping me navigate and resolve an issue with QuickBooks. His patience, expertise, and kindness made all the difference. I’m so grateful for his help!

Habonera

Aug 13, 2025  on Shopify

JAS gave me clear and concise answers to my kinda complicated question. Direct to the point and easy to understand. Thanks!

KABIR KOUBA INSPIRATION

Aug 12, 2025  on Shopify

Rhica really took her time to help me fix my problems and made sure everything was in order before letting me go. Really helpful support !

lakshmiwholesale

Aug 11, 2025  on Shopify

Francis was very helpful... there are some options are not working and he promised me to sort out all sync error so that i can use seamless use of quickbooks.

Blush Petals

Aug 08, 2025  on Shopify

I subscribed to QuickBooks recently and have been trying to integrate shopify with QuickBooks. The integration wouldn't have been possible without the superb support of Wen who has been outstanding in being patient and responsive

BIKLA

Aug 06, 2025  on Shopify

SHERWIN reached out to me and helped to solve some errors I had on my account before I could even reach out for help! Thanks a lot, best customer service ever

KIKAPU CHETU

Aug 05, 2025  on Shopify

Thanks Jenny from QB team, she superbly help me for my store integration and patiently stay with me for 2-3 hours. I feel confident now and would seek her assistance only if arises with any integration issue.

MerchyCart for Artists

Aug 01, 2025  on Shopify

I had a few issues with the setup but the help team were fantastic and figured out the issues quickly. I would recommend using the live chat if you have any problems or don't know how to set things up. Ben was great!

Modsera

Jul 31, 2025  on Shopify

Francis was very helpful. I was stuck in an error while integrating. This person helped me out. Highly recommended!

Red River Speed Inc.

Jul 31, 2025  on Shopify

Customer chat with Nick was great. Answered all the questions and was patient with a newbe like me

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