An excellent tool that saves us a lot of admin time. After encountering a problem following a mistake we made, Ben from support sorted things very quickly and we were back up and running. I cannot recommend this highly enough.

Support team are great, efficient and helpful - spoke to Rods for a long time and they fully set up the sync from Shopify to QBO, tested and supported throughout. Great support, thanks Rods

Wen a fait un super travail, les commandes en statut non traité ^pour un soucis d'expedition de marchandise devaient etre synchronisées, et il a résolu mon soucis rapidement et efficacement.

Worked with JASMIN on the QBO shopify connector app as there were syncing issues and she resolved it as there were conflicting settings in the programs. She found where the problem was and everything is good to go now.

This app works great and when there. Glitch, Jenny is super fast and effective fixing the synchronization issues.

I was having issue with syncing, it is quite complicated for an accounting newbie. The support staff (Wen), approached us proactively and offered help to fix our sync issues! It helped a tonne, very impressed!

Francis was super helpful. I was just checking the status of the synchronizing when the chat popped up. This was great bc I noticed that the sync did not take place. Once Francis helped me with that they also recommended not enabling both the Order syncing and Payouts syncing as they've seen it cause issues with duplicate entries. That was good to know! They helped me make sure the payments were being posted and confirmed once it all showed up on my end. Very happy with their help. Thank you Francis!

Does what it should do, Had a slight issue but SHERWIN jumped straight onto chat and sorted it. Top man :)

Haven't been using it that long but seems to be working well. Had a minor config issue that needed fixing between Shopify & QBO and Ben sorted it out for me.

Ben from QB Connector was extremely helpful and knowledgeable about the system. I was looking at an 8 hour job to fix a long-running error, but reached out to the chat line and luckily was connected with Ben. He turned an 8 hour job into a 5 minute fix.

Rod was very helpful he was patient and kept working with me to make sure he looked at all possible ways to solve my issue. I am very pleased with how he resolved my problem, thank you Rod

Jasmine was very helpful - very good customer support to help with the integration Sherwin was also very helpful with an issue I had with generating the correct invoice numbers

Jasmin has been extremely helpful and patient whilst I have been setting up my integration which is now working as expected. Thanks also to Ben who has also provided excellent support, both are very knowledgeable and solved my issues.

I want to express my sincere gratitude to NICK for his outstanding assistance with the Shopify–QuickBooks integration. His knowledge, quick responses, and meticulous attention to detail ensured that everything went smoothly. I genuinely appreciate the hard work and commitment he contributed to the project.

Customer support and setup is great, couldn't recommend it more. Love working with their staff, Jenny on live chat support made everything so easy.

Huge thanks to NICK for his exceptional support with the Shopify–QuickBooks integration. His expertise, responsiveness, and attention to detail made the entire process seamless. I truly appreciate the effort and dedication he brought to the project.

I had a fantastic experience working with Jenny from QuickBooks support. She was patient, professional, and incredibly knowledgeable. Jenny walked me through the process of cleaning up my data, mapping all my accounts correctly, and getting my Shopify transactions synced again without any issues. What felt overwhelming at first became simple and manageable thanks to her clear guidance. I truly appreciate her help and highly recommend her support to anyone who needs assistance with QuickBooks Online.

Amazing support experience with Wen. Has been patient and worked for me to resolve my problems very nicely.

Sherwin was incredibly helpful in getting my Shopify connected to QuickBooks. He guided me through the process with patience and made everything so much easier to understand. What felt overwhelming at first turned into a smooth and stress-free setup thanks to his support. I truly appreciate his professionalism, knowledge, and friendly approach. Highly recommend Sherwin for anyone needing help with Shopify and QuickBooks integration!

When using this app, a chat window opens automatically offering real person assistance. I had Ben assisting me through the process he was super helpful and knowledgeable, he made the whole thing a lot less daunting. Great customer service!