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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,872)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

European Oncology Lab

Dec 01, 2024  on Shopify

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Northern Power Garms

Nov 27, 2024  on Shopify

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

BabelBooks

Nov 27, 2024  on Shopify

Troy has been very helpful, explaining my issue during the migration. I would suggest the support team gets a specific training on tax items. Thank you.

v e e m e r k l e n · Interior Design · Home Decor & Gifts

Nov 24, 2024  on Shopify

Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!

Kimo

Nov 24, 2024  on Shopify

Sherwin was amazing! He was super knowledgeable and helped me so much over chat. He answered all my questions, offered excellent service, and made everything easy to understand.

Mi tienda

Nov 21, 2024  on Shopify

Buenas tardes Hoy tuve ayuda de Sherwin, su ayuda fu eficaz y rápida, su servicio super excelente y pude resolver el problema, muchas gracias

P3 Products Ltd

Nov 21, 2024  on Shopify

Sherwin - excellent service over the live chat - quick, effective, friendly, and an incredible use of time. Thank you.

Bum Seating

Nov 20, 2024  on Shopify

Troy from QuickBooks is absolutely brilliant! He got our company set up in no time and made the entire process seamless. His expertise is unmatched, and it’s clear he knows the product inside out. Exceptional service from start to finish. Thanks, QuickBooks, for having such a stellar team member!

Cosmetics.lk - Pepiliyana Shop

Nov 20, 2024  on Shopify

I had the pleasure of working with Nick from Shopify for the integration of four of our stores with QuickBooks Online (QBO). From the very beginning, Nick was incredibly knowledgeable and patient, guiding us through each step of the process. His expertise ensured that the integration was seamless and efficient, minimizing any disruptions to our operations. Nick was always available to answer questions and resolve any issues promptly, making the entire experience smooth and stress-free. Thanks to his help, our stores are now fully synchronized with QBO, streamlining our financial management and saving us a significant amount of time. I highly recommend Nick for anyone looking to integrate their Shopify store with QuickBooks. His professionalism and dedication made all the difference!

savon-autoparts

Nov 17, 2024  on Shopify

Paul was very knowledgeable and helpful, walking through the setup details and aspects of the product! Greatly appreciate the support!

Maison 19

Nov 13, 2024  on Shopify

Lori was fantastic in helping me connect Shopify with QuickBooks! She made the process smooth and easy, answering all my questions and ensuring everything was set up perfectly. Highly recommend her support!

Toque De Midas

Nov 13, 2024  on Shopify

Excelente atención de FRANCIS,EL SERVICIO FUE EXTRAUDINARIO,ME RESOLVIO MIS DUDAS Y ME CONFIGURO PERFECTAMENTE LA AP. UNA PERSONA EFICIENTE,ATENTA E INTELIGENTE PARA HACER SU TRABAJO. QUEDO PLENAMENTE AGRADECIDO POR SU ATENCION Y PACIENCIA.

Cosmetics.lk - One Galle Face Outlet

Nov 11, 2024  on Shopify

Exceptional Service from Nick at Shopify! I had the pleasure of working with Nick to integrate my Shopify stores with QuickBooks Online, and I couldn’t be happier with the experience. I was managing four stores, and the process seemed daunting at first. However, Nick's expertise and patience made the entire integration seamless. He was incredibly knowledgeable, attentive, and always ready to address any concerns I had. His clear communication and step-by-step guidance ensured everything was set up perfectly. Now, my stores are running more efficiently than ever, thanks to his help. If you're looking for someone who truly understands Shopify and QBO integration, Nick is the go-to person. Highly recommended!

Hicks & Brown

Nov 11, 2024  on Shopify

It does a great job at keeping everything up to date. Had some initial implementation issues but Nick sorted them out in minutes on Chat. Can recommend this app.

Mystylebox

Nov 07, 2024  on Shopify

I am extremely pleased with the team's prompt response. They are always ready to help, displaying a great attitude. Every team member does a fantastic job – they are knowledgeable, patient, polite, and very helpful.

O! PANIER

Nov 06, 2024  on Shopify

This app is awesome as it saves us lots of times. They also offer great support. I was able to succesfully settup my account with the assistance of LORI who guided me through. Thank you for your kind support and I will keep using this app for a long time.

ProtoLeaf

Nov 06, 2024  on Shopify

The Support was very professional , knowledgable and patient. Fantastic job getting my Payout Synced !

Nerd at Heart

Nov 04, 2024  on Shopify

Had the hardest time trying to sync data from my Shopify account to Quickbooks. Paul messaged asking if I needed help and walked me through the entire process. He was patient and answered all my questions. The customer service is top notch! A++

Yeah Noted

Oct 30, 2024  on Shopify

Paul was probably the best support I've received - of all time, on any app. I was connected with Paul for over an hour, which he helped every second of the way. Thank you!

Cosmetics.lk - Cool Planet

Oct 28, 2024  on Shopify

Nick was really helpful when integrating shopify POS and QBO for my company. Thank you so much best customer service i have ever received.

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