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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,785)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Póchette

Oct 22, 2025  on Shopify

Set up the connection and it seems to be all working like a dream! Orders are able to come through with order numbers, so you can easily see the amount from each order, and not have to match with the Shopify invoice! Rods was super helpful in setting up the connection - pop a note in the web chat if you are looking for help with it. I can highly recommend it - it will make your life much easier!

Filmnote

Oct 22, 2025  on Shopify

This app made everything easier and organised. Arlene did an awesome job and took her time helping me out via live chat.

Simmi Performance

Oct 22, 2025  on Shopify

Fantastic customer service. Joe got me connected to my clients Shopify after we were struggling. Highly recommended.

Liberated Roots Collection

Oct 21, 2025  on Shopify

Rods went above and beyond to get our Quickbooks integration cleaned up and synced. Very easy to work with!

Cristina's Curls

Oct 20, 2025  on Shopify

Sherwin was outstanding in helping me and my accounting team navigate the QuickBooks Global integration with Shopify. He patiently walked us through each step, resolved complex integration date issues, and stayed with us through the entire process to ensure a successful setup. A true lifesaver and a consummate professional — his expertise and dedication made all the difference. Highly recommended!

CASA PALMA CONCEPT

Oct 20, 2025  on Shopify

Excellent customer support. Francis was very kind and patient with me and resolved my synchronization issue. Very good service. Thank you, Francis.

The Blessing Girl

Oct 17, 2025  on Shopify

Excellent service from the chat popup. No need to struggle figuring things out when they are on top of the handling everything from the chat. Sherwin made it super simple to back date the sync and confirm setting were correct.

Earthly Treasures

Oct 17, 2025  on Shopify

Jasmin was really helpful at setting up and integration my account for me, i had no idea where to start!

West Coast Dips

Oct 17, 2025  on Shopify

Sherwin was extremely helpful. We're still working through some glitches but his support has been phenomenal

Montrose Makers

Oct 17, 2025  on Shopify

Super helpful customer support from Ben - responded quickly when I had a query about set up and solved the issue right away.

SOLARA SUNCARE WHOLESALE

Oct 15, 2025  on Shopify

Jenny was incredible helpful and insightful in getting our store connected properly. Highly recommend.

Sheepers UK

Oct 15, 2025  on Shopify

Contacted support today, Frances was extremely helpful and sorted the technical issues we were having!

DirectBed

Oct 15, 2025  on Shopify

Rods saved me from me from having to do a task I thought I would have to complete manually by reaching out and resolving the issue. Thanks Rods!

Care Fundraising Supplies

Oct 15, 2025  on Shopify

Jasmin was great in identifying a problem with the products linking from QB to Shopify. Glad to have it sorted!

Fabli

Oct 14, 2025  on Shopify

I greatly appreciate your excellent app and integration. Special thanks to FRANCIS for helping with the synchronization setup and going above and beyond with the custom sync!

My Store

Oct 14, 2025  on Shopify

I had an excellent experience with Jasmin from Quikbooks! She was incredible helpful,patient, and knowledgeable throughout our conversation. Jasmin took the time to understand my issue and guide me step-by-step until everything was resolve. Her friendly and profissional manner made what could be have been a stressful situation really easy to deal with. Thank you, Jasmin, for your fantastic support. It's people like you who make Quickbooks suck a great service to use! Jose Silva J'silvadeli Natalinas deli

Elevete Patisserie

Oct 10, 2025  on Shopify

ben, nick and jasmin was really helpful in assisting with the integration! they assisted with all the questions and concerns i have. They are amazing and thank you!

Mentor Solutions

Oct 08, 2025  on Shopify

Jasmin was amazing! She knew exactly what my issue was and helped with the syncing. She has saved me hours of work!

JOYBOX

Oct 08, 2025  on Shopify

Best Service & Integration Ever! Nick was absolutely amazing! Not only did he fix my immediate syncing issue, but he went through all of my settings to make sure everything was set up properly and running smoothly. Up until now, I was manually adjusting every transaction — adding Shopify fees, marking invoices as paid, and matching payments one by one. Nick completely automated the process so it all works seamlessly now! Even better, he took the extra time to help me go back and fix/resync all of my year-to-date transactions. This has literally saved me *hours and hours* of manual work. The level of care, attention, and dedication he showed is outstanding. This is by far the best integration app I’ve ever used with QuickBooks, and I only wish all of our other software worked this well. Thank you, Nick — you have no idea how much you’ve helped us!

Adriana Pappas Jewelry

Oct 08, 2025  on Shopify

Francis was amazing help for my integration process. She was efficient and detailed and understood our questions. She understood what we were looking for and delivered. Thank you for making it a smoother process, Francis!

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