Nick was incredibly helpful and efficient in resolving our Shopify–QuickBooks sync issue with multicurrency. He took the time to understand the problem, explained things clearly, and ensured everything was working correctly before closing the case. Great support experience—thank you, Nick!

Many thank to Jenny for her great support to fix the problems. I really apreciate her help and attitude.

As of January 21, 2026 the app doesn't work, and there is no support available. When you try connecting it to Shopify it says: Something went wrong. Try again later. I contacted support 24 hours ago, and there is no any kind of reply. Looking at 1-star reviews, most of them are from the last few months. It looks like the app currently is unusable, with no support. I wish a reputable company like Intuit would provide better support for such a BASIC piece of functionality to their Quickbooks clients.

great experience contacted jasmine who was really helpful and sorted my issues in an instant knew exactly what to do very helpful and quick to respond.

Jenny from customer support was very helpful and quick to respond. Looking forward to getting the app fully up and running.

Thank you to Chelle for helping me out today with my connections. Fast response and easy to talk to.

Jasmin provided excellent support—efficient, clear, and genuinely helpful. Really appreciated her assistance.

Thank you to Francis for helping me out today with my connections. The support is amazing and Francis is an asset to the team.

Had connection issues, Jasmin tried to help, unfortunately the problem was not resolved via chat. She has passed on the bigger issue to her team to resolve. She tried her best and that is appreciated.

Thank you Jasmin for helping me with a connection issue that bothered me for a while. Much appreciated. Thx.

Nick was very helpful with resolving a sync issue I had between Shopify POS orders and Quickbooks. He helped me figure out what was missing to sync the orders as well as how to prevent it in the future.

Jebran was polite, clear, and assertive with his advice. He explained the issue well, guided me through the recommended settings, and clearly outlined next steps. Very helpful support experience.

Nick was great - he was patient and did his best to help ensure my problem was solved. Thanks, Nick!

Rhica was very helpfull and patiente ans she shows at the right time and solve the problem that may take few hours without her. thank you so much Rhica

Fantastic customer service. chat popped up asking if I had an issue whilst looking at my Sync. Sherwin was more than helpful in fixing all the issue. Highly recommend and very impressed with the service.

Very proactive support service, SHERWIN reached out whilst i was trying to solve over chat and fixed the issue and explained the problem. Very impressive service

AVOID! This APP is having connection issues and the development team has been unable to get it corrected since Christmas. It worked flawlessly until mid December and after a Shopify update...this app has not worked as originally installed this summer. They have been working on it for 3 weeks now, still no solution. AVOID until further notice....seriously. We are installing a different APP until they get this corrected. Anvil Brand

Francis was very helpful with my issues with snycing a large order to my online store. It was a reoccurring issue for weeks and he fixed it within minutes!

Jii did a great job helping me out and getting me where I needed to be with my Shopify store. Thanks!

I was having trouble connecting, but Jasmin from support was so helpful. She stayed online with me until everything was rectified. She was very good.