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Customer reviews: QuickBooks Online Global

Develop by Shopify

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,785)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

rOks

Oct 07, 2025  on Shopify

Rods was a huge help and fixed my problem quickly and knew exactly what I was having an issue with!

carismo

Oct 06, 2025  on Shopify

J'ai eu un problème avec ma connection avec mon site Shopify. Jenny à résolu le problème rapidement.

Forever-Always

Oct 06, 2025  on Shopify

have to say BEN was awesome helping wm integrate the app for intuit and even has agreed to import older orders as volume was low enough. Above and beyond!

Undeserving Grace LLC

Oct 03, 2025  on Shopify

Francis was able to direct me right where I needed to get my integration squared away. Fast and helpful service!

Fewer Better Things

Oct 03, 2025  on Shopify

Joe was super helpful and fast to fix my sync issue even though I didnt even request for customer support! Highly recommend, thank you!

The Global Bohemian

Oct 02, 2025  on Shopify

Really helpful in getting me set up and syncing my shopify orders through as I had no idea what I was doing - great support from Sherwin!

Castle Comics UK

Oct 02, 2025  on Shopify

An excellent tool that saves us a lot of admin time. After encountering a problem following a mistake we made, Ben from support sorted things very quickly and we were back up and running. I cannot recommend this highly enough.

Green Pear Eco

Oct 01, 2025  on Shopify

Support team are great, efficient and helpful - spoke to Rods for a long time and they fully set up the sync from Shopify to QBO, tested and supported throughout. Great support, thanks Rods

Mimz

Sep 30, 2025  on Shopify

Wen a fait un super travail, les commandes en statut non traité ^pour un soucis d'expedition de marchandise devaient etre synchronisées, et il a résolu mon soucis rapidement et efficacement.

G's Tees

Sep 30, 2025  on Shopify

Worked with JASMIN on the QBO shopify connector app as there were syncing issues and she resolved it as there were conflicting settings in the programs. She found where the problem was and everything is good to go now.

Nova Skin Medidermik

Sep 28, 2025  on Shopify

This app works great and when there. Glitch, Jenny is super fast and effective fixing the synchronization issues.

AVO Blind Box

Sep 26, 2025  on Shopify

I was having issue with syncing, it is quite complicated for an accounting newbie. The support staff (Wen), approached us proactively and offered help to fix our sync issues! It helped a tonne, very impressed!

Superior Trophies & Buckles

Sep 26, 2025  on Shopify

Francis was super helpful. I was just checking the status of the synchronizing when the chat popped up. This was great bc I noticed that the sync did not take place. Once Francis helped me with that they also recommended not enabling both the Order syncing and Payouts syncing as they've seen it cause issues with duplicate entries. That was good to know! They helped me make sure the payments were being posted and confirmed once it all showed up on my end. Very happy with their help. Thank you Francis!

My Store

Sep 26, 2025  on Shopify

Does what it should do, Had a slight issue but SHERWIN jumped straight onto chat and sorted it. Top man :)

Turnstone Guitar

Sep 26, 2025  on Shopify

Haven't been using it that long but seems to be working well. Had a minor config issue that needed fixing between Shopify & QBO and Ben sorted it out for me.

Anchored Coffee

Sep 26, 2025  on Shopify

Ben from QB Connector was extremely helpful and knowledgeable about the system. I was looking at an 8 hour job to fix a long-running error, but reached out to the chat line and luckily was connected with Ben. He turned an 8 hour job into a 5 minute fix.

Lord's Hot Sauce

Sep 25, 2025  on Shopify

Rod was very helpful he was patient and kept working with me to make sure he looked at all possible ways to solve my issue. I am very pleased with how he resolved my problem, thank you Rod

Cutting Tool Pickers

Sep 25, 2025  on Shopify

Jasmine was very helpful - very good customer support to help with the integration Sherwin was also very helpful with an issue I had with generating the correct invoice numbers

Adrenalin Sport

Sep 24, 2025  on Shopify

Jasmin has been extremely helpful and patient whilst I have been setting up my integration which is now working as expected. Thanks also to Ben who has also provided excellent support, both are very knowledgeable and solved my issues.

cublife

Sep 23, 2025  on Shopify

I want to express my sincere gratitude to NICK for his outstanding assistance with the Shopify–QuickBooks integration. His knowledge, quick responses, and meticulous attention to detail ensured that everything went smoothly. I genuinely appreciate the hard work and commitment he contributed to the project.

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