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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,869)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

MundiFlowers Wholesale

Jan 27, 2025  on Shopify

Ben was great at getting QBO and Shoppify synced, he was patient enough to get me through something I hadn't figured out for a long time.

fbrc8 llc

Jan 27, 2025  on Shopify

I've used this app and its predecessor for 5+years to sync sales transactions, and have found it to be very powerful, and highly configurable. I needed to transition from the legacy version of the app to the latest, and was able to get live chat support straight away to guide me through it. Ben was very helpful, and made sure things went smoothly.

Crackstuffers

Jan 27, 2025  on Shopify

Great App. Been using them for years and it does make book keeping so much easier, integrating between Quickbooks and Shopify. Nick on the other end was a great help setting it up.

jessyjudaica

Jan 23, 2025  on Shopify

Francis was very knowledgeable and helped greatly with the shopify integration process. Thank you Francis

Nestled in the Woods Publishing Inc.

Jan 23, 2025  on Shopify

I'm super impressed with the support I've received from Ben. I had some challenges synchronizing data and he was able to do that for me. Very professional. Thanks Ben!

Artisan Merchants

Jan 23, 2025  on Shopify

NICK was really helpful - I hadn't even see there was a live chat option on the connector app - whilst scratching my head thinking how to deal with the errors a message popped up from NICK asking if he could help with this error - he was able to talk me through resolving the issues and to advise how to solve them going forward so it doesn't happen again - very pleased with this APP and the support provided.

MillersMind

Jan 23, 2025  on Shopify

App works really well, I did have a small problem when we first setup the connector but I contacted Ben in support and he fixed the error in less than 24 hours, brilliant work.

Mashi Moosh

Jan 23, 2025  on Shopify

chat with BEN. He performed a sync like i requested. Happy with the service. Also spoke with SHERWIN the following day. He was also extremely helpful and answered all of my questions.

Redback boots UK

Jan 22, 2025  on Shopify

great app in general. The support team is always quick to respond and seems to know what they are doing working to resolve issues quickly. Just had an exchange with Sherwin who was very helpful and answered all my questions very quickly and in an understandable format

International Image Institute

Jan 22, 2025  on Shopify

Have had a few hiccups with it so far but luckily, Nick, was able to help us out with our last one. If you are confused just send a message to the chat. They are actually helpful and Nick even fixed the issue himself.

Slaughterhouse Craft

Jan 21, 2025  on Shopify

I had a question about configuring tax settings, I was connected with Ben and he quickly helped me resolve my question. Great service!

Grand Pré Wines

Jan 21, 2025  on Shopify

I am just working on setting up our connection with shopify and Sherwin was able to provide a detailed answer for what I was having troubles with.

EM Gift Boxes

Jan 20, 2025  on Shopify

Quickbooks frustrates me - there are always issues. One Saas support (Nick) was very helpful in fixing an issue.

Supercore AI

Jan 16, 2025  on Shopify

Nick was excellent on the online chat and helped me get set up. We sync our orders to Quickbooks together.

Ultimate Pro Crab Pots

Jan 16, 2025  on Shopify

Nick did a great job helping me synch my site to Quickbooks. More to do with the accountant but good support. When Nick didn't know something he said so and was very patient with me.

Posthuman Lab

Jan 16, 2025  on Shopify

All of my problems were fixed by NICK from QuickBooks, who also assisted me in completing the extra work I had anticipated. The service was excellent.

HIBA HASBINI

Jan 16, 2025  on Shopify

I had an issue and Nick stayed with me for 2 hours to ensure my issue is resolved. It was the first time a quickbooks customer support supports me this much and ensures my issue is resolved. he is amazing

DÉCLIC Australia

Jan 15, 2025  on Shopify

Nick was an excellent help for connecting shopify to QBO. I wouldn't of been able to do this on my own. He helped with all the mapping and now I have all the correct information in QBO Thanks Nick.

Funkyfing (Pty) Ltd

Jan 15, 2025  on Shopify

Experienced issues with integration, however Nick from the support team was great to resolve the issue. Highly recommend!

Jakarta Rugs & Carpets

Jan 14, 2025  on Shopify

I love how seamless the Shopify integration process is with QBO. Nick helped me a lot with the initial setup. Thank you.

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