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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,869)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

KMC San Francisco

Feb 02, 2025  on Shopify

Ben helped me sync things up into QBO so quickly!

Mashi Moosh

Jan 23, 2025  on Shopify

chat with BEN. He performed a sync like i requested. Happy with the service. Also spoke with SHERWIN the following day. He was also extremely helpful and answered all of my questions.

International Image Institute

Jan 22, 2025  on Shopify

Have had a few hiccups with it so far but luckily, Nick, was able to help us out with our last one. If you are confused just send a message to the chat. They are actually helpful and Nick even fixed the issue himself.

Grand Pré Wines

Jan 21, 2025  on Shopify

I am just working on setting up our connection with shopify and Sherwin was able to provide a detailed answer for what I was having troubles with.

Gravirax

Jan 12, 2025  on Shopify

The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!

G&C Communications

Jan 07, 2025  on Shopify

Two issues fixed. Thanks sherwin!

Cinelli Official Americas

Jan 06, 2025  on Shopify

Got little issues on sync but with Nick help everything went smooth again: very professional and quick solver.

Heartwood Mushrooms

Dec 10, 2024  on Shopify

Nick @ support was a great help when I started getting some errors. Quickly showed me some work arounds.

Vibe

Nov 21, 2024  on Shopify

Nick was incredibly professional and patient!

Deaf & Hear Alberta

Sep 30, 2024  on Shopify

Recommend the app. Sherwin helped me today and was very knowledgeable. Every time I have contacted Support, the agents have been super helpful and quick to respond.

Healthspan Global

Sep 16, 2024  on Shopify

App has limitations but Nick has been very helpful with addressing our concerns.

kayara

Sep 09, 2024  on Shopify

Great support team, Thanks Paul.

Bare Knitwear

Sep 08, 2024  on Shopify

Nick heard my problem, diagnosed the issue, and solved it within minutes. Pretty sure "Quick Nick" is what his buddies call him. Hope that guy is living his best life working remote in Bali or Costa Rica. Anyway, the developers continue to evolve and better the app. Premium integration at a low cost which mirrors the quality of higher cost apps that are out there. There's some integration limitations, but it gets the job done.

Trickster Company

Sep 02, 2024  on Shopify

I just converted from the old OneSaas account to QuickBooks Online Global. Sherwin made the conversion really easy. He handled making sure the settings are the same as before and that the syncing is correct. Well done!

Ettyville Super Spin Pro Shop

Aug 28, 2024  on Shopify

Had great on-line support from Nick for integration set up. Extremely knowledgeable and helpful. Thanks again. 4 star review only because I just set app up and haven't used it much yet.

Robotix Education Inc.

Aug 21, 2024  on Shopify

Ronnie was very helpful in getting the app set up properly after I had made mistakes. Very quick and easy to resolve the problem.

D8A IT Services

Aug 05, 2024  on Shopify

Nick resolved our sync issue. Thanks.

FIDELITY IMPORTS LLC

Jul 29, 2024  on Shopify

My customer service rep Dean was very helpful in clarifying the capabilities of the software

Nail Order

Jul 23, 2024  on Shopify

Nick was a great help! Only wish the app could send across transactions for payments we have made to Shopify too!

beddingenvy.com USA

Jul 17, 2024  on Shopify

Recommended! thank you so much Nick

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