La configuration de l'application n'est pas toujours intuitive et il y a beaucoup d'étapes pour en arriver à une synchronisation entre la boutique en ligne et Quickbooks. Cependant, j'ai reçu l'aide de Rods quand j'ai rencontré des problèmes avec ma première vente et tout a été réglé. 3/5 pour la simplicité de configuration mais 5/5 pour l'aide reçue.

Nic was very patient with trying to help me and thourough with his information

I had a few issues with the setup but the help team were fantastic and figured out the issues quickly. I would recommend using the live chat if you have any problems or don't know how to set things up. Ben was great!

The app works fine overall. I especially want to highlight Ben from customer service, he’s been incredibly helpful and knowledgeable throughout!!

The verdict is still out but I'm thinking of pulling the trigger and using this app to connect my Shopify to Quickbooks. Sherwyn was very patient and knowledgeable. It felt like he was holding my hand. I needed my integration start date to Feb 2024 and he made it so that I would be able to. Let's see what happens.

Rhica was very helpful.

Thank you Sherwin, 1 minute and my problem was solved. Patrick

It is not super userfriendly to set up. But Wen was super helpful. Everything works well for now :)

Had a few issues but BEN helped me out. Very quick, very knowledgeable.

NICK was extremely helpful in assisting with setting up and answering questions. Recommend.

I have a great experience with support, Ben helped me with the issues I encountered syncing the sales, I solved it fast.

Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences. Thanks Nick you are very supportive.

Very quick and professional help from Nick. Easy to ask questions of and immediate responses. He has solved a few issues we had. The app itself works well but we have had to troubleshoot a lot of issues. Instructions on the app are minimal, so although it tells you generally what the problems are, it's not obvious how to solve them.

I had a problem and Nick said “solved”. I’m so grateful!

While the app is ok it does have bugs. And it if wasn't for the excellent support of people (Sherwin) it wouldn't be nearly so good. Thank you Sherwin! Sherwin gets 5 stars!

This app is crucial in sending sales from Shopify to QBO. I have never had a problem in 5 years. Sherwin was very speedy and new exactly how to fix my problem to get the two programs to connect again. Thank you Sherwin!

BEN was very helpful in coming to assist with the connection

The App wouldn't launch for me, Sherwin was great customer support and gave me an alternate way to access the Connector App. Quick and efficient service. Thanks Sherwin!

Ben helped me sync things up into QBO so quickly!

chat with BEN. He performed a sync like i requested. Happy with the service. Also spoke with SHERWIN the following day. He was also extremely helpful and answered all of my questions.