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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Iron Horse Wear House

Dec 10, 2024  on Shopify

Sherwin helped me today to connect my clients shopify account to the quickbooks portal. He was very helpful and patient and asnwered all my questions quickly and explained it to me so that i was able to fix my problems asap! great service

The Makery

Dec 10, 2024  on Shopify

Sherwin helped me today and resolved a problem for me in minutes that other tech support weren't able to resolve in more than three hours of chat and phone time. Thank you Sherwin!

Certiprof

Dec 10, 2024  on Shopify

Tuve el placer de recibir la ayuda de Nick y no puedo estar más agradecido. Desde el primer momento, mostró una gran disposición para entender mi problema. No solo fue muy profesional, sino que resolvió mi situación de manera rápida y eficaz. Su conocimiento y enfoque claro me dieron la confianza de que estaba en buenas manos. Sin duda, recomiendo a Nick por su excelente servicio y por su habilidad para resolver cualquier inconveniente de forma ágil y sin complicaciones. ¡Gracias, Nick!

Ridgetec Outdoors

Dec 10, 2024  on Shopify

I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.

EquiCrown Canada

Dec 09, 2024  on Shopify

Great team, Great product and awesome customer service thanks Nick for all the help. You have completely changed how I feel about Quickbooks!

Clubsport Garage

Dec 08, 2024  on Shopify

I'm all for making things efficient and automated, this app is perfect for just that, I had some issues on the initial setup but the customer service team (Troy) were super quick at fixing any small bugs.

Amaroo Hills Emu Farm

Dec 04, 2024  on Shopify

We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.

DOMAIN by Laura Hodges Studio

Dec 04, 2024  on Shopify

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

Machino Group Sdn Bhd 1549199D

Dec 03, 2024  on Shopify

Huge thanks to Paul and Karol for assisting me with my issue. I was trying to link my 2nd shopify store to my quickbook and was having so much issues. Paul and Karol were patient in assisting me step by step.

Supplement Vault.Lk

Dec 02, 2024  on Shopify

I had the pleasure of working with Nick from Shopify while integrating Shopify with QuickBooks Online (QBO), and I couldn't be more impressed with his support. From the very beginning, Nick demonstrated a deep understanding of both platforms and guided me through the integration process with clarity and patience. He promptly addressed all my questions, offered practical solutions to unique challenges, and ensured that the setup aligned perfectly with my business needs. His professionalism and technical expertise made what could have been a complex process incredibly smooth and efficient. Thanks to Nick's assistance, we now have a seamless integration between Shopify and QBO that has streamlined our inventory and financial operations. It’s not often you come across someone as knowledgeable and committed to excellent customer service as Nick. Highly recommend working with him for any Shopify-related assistance!

European Oncology Lab

Dec 01, 2024  on Shopify

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Northern Power Garms

Nov 27, 2024  on Shopify

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

BabelBooks

Nov 27, 2024  on Shopify

Troy has been very helpful, explaining my issue during the migration. I would suggest the support team gets a specific training on tax items. Thank you.

v e e m e r k l e n · Interior Design · Home Decor & Gifts

Nov 24, 2024  on Shopify

Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!

Kimo

Nov 24, 2024  on Shopify

Sherwin was amazing! He was super knowledgeable and helped me so much over chat. He answered all my questions, offered excellent service, and made everything easy to understand.

Mi tienda

Nov 21, 2024  on Shopify

Buenas tardes Hoy tuve ayuda de Sherwin, su ayuda fu eficaz y rápida, su servicio super excelente y pude resolver el problema, muchas gracias

P3 Products Ltd

Nov 21, 2024  on Shopify

Sherwin - excellent service over the live chat - quick, effective, friendly, and an incredible use of time. Thank you.

Bum Seating

Nov 20, 2024  on Shopify

Troy from QuickBooks is absolutely brilliant! He got our company set up in no time and made the entire process seamless. His expertise is unmatched, and it’s clear he knows the product inside out. Exceptional service from start to finish. Thanks, QuickBooks, for having such a stellar team member!

Cosmetics.lk - Pepiliyana Shop

Nov 20, 2024  on Shopify

I had the pleasure of working with Nick from Shopify for the integration of four of our stores with QuickBooks Online (QBO). From the very beginning, Nick was incredibly knowledgeable and patient, guiding us through each step of the process. His expertise ensured that the integration was seamless and efficient, minimizing any disruptions to our operations. Nick was always available to answer questions and resolve any issues promptly, making the entire experience smooth and stress-free. Thanks to his help, our stores are now fully synchronized with QBO, streamlining our financial management and saving us a significant amount of time. I highly recommend Nick for anyone looking to integrate their Shopify store with QuickBooks. His professionalism and dedication made all the difference!

savon-autoparts

Nov 17, 2024  on Shopify

Paul was very knowledgeable and helpful, walking through the setup details and aspects of the product! Greatly appreciate the support!

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