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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,591)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

LTL PPL

Oct 20, 2024  on Shopify

I cannot thank Nick enough for his help with my issue. He was so helpful and professional and very knowledgeable. Nick made my night by cutting down the time it would have taken me to process what I needed to. Nick was very courteous and friendly and I am so grateful for the help he provided me.

Pat and Pet Emporium

Oct 20, 2024  on Shopify

I had a few set up issues and Nick was a star. Fixed all my issues and went above and beyond. Very happy the service and the app and would recommend.

Champlain Shop

Oct 16, 2024  on Shopify

Sherwin was absolutely amazing. Helped me answer all of the questions I had and fixed all of my connection errors.

Spencer Deals

Oct 16, 2024  on Shopify

Lori was extremely helpful and solved an issue I have had for a while syncing my shopify and QB, great support!

Belvedere Organic

Oct 16, 2024  on Shopify

Sherwin helped me at a really busy time, when I was under time pressure and in need of a hand. Super impressed with the support, many thanks!

Premium Feeders

Oct 15, 2024  on Shopify

We love to keep it simple, and this app does just that! With the help of Paul from customer service, we were able to set it up within minutes! Highly recommend using this app!

Loring

Oct 14, 2024  on Shopify

Lori assisted me with an issue I had with an order not syncing due account merging etc. She was prompt, professional and did a fantastic job getting my order synced.

SM London

Oct 07, 2024  on Shopify

Thank you so much, especially to Nick, for your quick and efficient assistance! We truly appreciate the support and how promptly Nick helped us. Your service made a big difference!

Dancing Dakini Designs

Oct 07, 2024  on Shopify

I'd highly recommend this app, it's making my life so much easier and Troy was an absolute champion, helping me with the setup

NewMouldings

Oct 07, 2024  on Shopify

Great app. Only a few small problems I had and went to the chat to have it resolved or moved to developer within minutes. Thanks Sherwin

ScanSliv

Oct 06, 2024  on Shopify

So far the app has been working as promised. Minor issues were quickly resolved by Sherwin in customer care

Wyrd Wine

Oct 06, 2024  on Shopify

NICK helped me set up QB and sync Shopify superquick and easy. Very helpful, fun and friendly. Thanks a lot.

MAJOR Tire Machine

Oct 03, 2024  on Shopify

I really happy to get the help from Lori. She is very patient with knowledge, assisted me to solved my questions. Thank you!

PaperCoat

Oct 02, 2024  on Shopify

CAROL is HELPFUL! The customer service is always available and they are great help. They get in and help you out, it's a great system Quickbooks when you combine the quality of the product and customer service

Vepulenssia.

Oct 01, 2024  on Shopify

Just did the onboarding and had to reach out to the customer support as I was facing a glitch, Rafael was very helpful and assisted me throughout the process until the issue was fixed.

Polish Pottery in Switzerland

Oct 01, 2024  on Shopify

Excellent service that went above and beyond what I had expected! Nick was incredibly knowledgeable and patient with all of my questions and really went the extra mile to help me with my import.

Flatland Metalworks

Oct 01, 2024  on Shopify

We were having issues linking our Shopify account to our Quickbooks and Paul was incredibly helpful, walked us through the entire process.

The Salt Cellar

Sep 30, 2024  on Shopify

Onboarding was easy and customer service has been great so far. Ben fixed my syncing error and got my invoices back. Glad I finally integrated QB with my Shopify store. Thanks Ben for the help.

Deaf & Hear Alberta

Sep 30, 2024  on Shopify

Recommend the app. Sherwin helped me today and was very knowledgeable. Every time I have contacted Support, the agents have been super helpful and quick to respond.

Dimples B2B

Sep 30, 2024  on Shopify

Sherwin helped fix an issue we had connecting our store, very knowledgeable and fast to resolve issue. Thanks a ton!

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