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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,591)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Final Touch Brows

Sep 02, 2024  on Shopify

Quick and easy to install, Ronnie helped me via chat and explained the changes. Ronnie also made sure all my previous settings were saved and applied to the new installation once done.

B. Viz Design

Aug 29, 2024  on Shopify

This has been a great app. Today Sherwin helped me upgrade from my legacy app to an updated version. He was so helpful by letting me know each step of the process.

Autumn Jade Studio

Aug 29, 2024  on Shopify

Ben was patient and walked me through the process. He took time to explain everything I didn't understand and was struggling with.

Salkan

Aug 29, 2024  on Shopify

Great support when i had a problem after incorrectly tax mapping. Lori was so much help and very friendly. Highly recommend this connection once you are up and running

Coffee & Chill

Aug 29, 2024  on Shopify

David is great and helpful, appreciate for him to be very straightforward. Responds quickly and accurate info were provided.

Ettyville Super Spin Pro Shop

Aug 28, 2024  on Shopify

Had great on-line support from Nick for integration set up. Extremely knowledgeable and helpful. Thanks again. 4 star review only because I just set app up and haven't used it much yet.

Coti Italia srls

Aug 28, 2024  on Shopify

Love this app! Had to upgrade to the new version and Ronnie provided amazing support. He talked me through each step and uninstalling, reinstalling and also assisted with the reconnection. Perfect support and absolutely can recommend this app! Amazing support and so appreciated!

Shadow Horse

Aug 28, 2024  on Shopify

I've been using this app for at least 5 years. It works simply and effectively, with lots of flexibility to tailor the synchronization options to your needs and accounting set-up. Whenever I've needed support, it's been excellent with very fast turnaround. Dave was particularly responsive and helpful today. Highly recommended. Oh - and it's free!

WondrWallz

Aug 28, 2024  on Shopify

Sherwin helped me with uploading older transactions from Etsy and Shopify into Quickbooks. I really appreciate the support and how quickly everything was done.

Blanks & More Wholesale

Aug 26, 2024  on Shopify

Thank you so much to Ben for all your help. I am completely new to this and had no idea what i was doing. Ben was extremely patient and guided me through each step.

Tirlow Wedding Store

Aug 26, 2024  on Shopify

Nick was an absolute star, he talked through everything very thoroughly (certainly needed with my lack of know-how!) and helped me every step of the way. An incredible help and so appreciated. 10/10 service.

The Celestial Boutique

Aug 25, 2024  on Shopify

Troy has been so helpful in setting this up. He knows what he is doing and he is super kind. Software is great. Highly recommend!

KAIZU

Aug 22, 2024  on Shopify

Nick is a Jem! At first I thought he was an AI of how fast and good he was, Kudos! great work and to the quickbook team

KPLUS OFFICIAL

Aug 22, 2024  on Shopify

One of the best support I've received. Paul helped to configure and sync up all the orders we had. He was so friendly and efficient, it made using the app so pleasant. Definitely recommend to anyone out there, the support is excellent!

Robotix Education Inc.

Aug 21, 2024  on Shopify

Ronnie was very helpful in getting the app set up properly after I had made mistakes. Very quick and easy to resolve the problem.

Heracles Wellness

Aug 21, 2024  on Shopify

Paul was very helpful getting me set up. I still have a long way to go to fully understand this software, but the support is amazing!

BlackBird Store

Aug 21, 2024  on Shopify

I had a great experience with Clarisse today. She was incredibly helpful in resolving an issue with QuickBooks and provided clear, timely assistance. Her support was outstanding, and I truly appreciate her dedication and professionalism. Thank you, Clarisse, for your excellent service!

Vanchiwholesale

Aug 20, 2024  on Shopify

The service is Excellent, Troy went above and beyong helping me connect my 4 shopify store. Great service and totally recommend this app.

Character

Aug 20, 2024  on Shopify

Troy's the man! He patiently helped me step by step to get set up. Troy even went back and helped me upload data from before the date that the app said I could retrieve from. Super helpful. So fantastic to communicate with a human instead of a bot. Thanks for the exceptional service.

AED.ca

Aug 19, 2024  on Shopify

I was experiencing some sync errors while connecting Shopify to QBO. I clicked on chat support and was connected with David. He fixed the issues in minutes and everything is working! Thanks for the quick help!

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