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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,591)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Thebxus

Aug 19, 2024  on Shopify

I found this app very useful and sync all our online orders in no time. Most importantly the support staff especially NICK.. was patient in understanding our needs and did all that was much needed. Thank you so much :-)

Sweet Treats By Rebecca

Aug 18, 2024  on Shopify

Had some small changes that I needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Paul was a big help and solved all of our problems very quickly and was super helpful. A massive thank you for all your help and patients. Thumbs up from me!!

Mr. Lemonade

Aug 18, 2024  on Shopify

Clarisse was absolutely divine. She solved the issue within seconds. She was friendly and very helpful.

PADRA Clinic

Aug 18, 2024  on Shopify

I was in touch with Sherwin from the support team via chat. Sherwin did a great job by walking me through the integration step by step and assisted in correcting sync errors as well as patiently waited while we had to remove tons of data on my side to bring the slate to clean. Very professional service indeed! Thanks Sherwin.

Clay by Ally

Aug 18, 2024  on Shopify

Sherwin was extremely helpful in resolving my issue quickly. His willingness to help saved me a lot of time.

Dinaledi Creations

Aug 18, 2024  on Shopify

It was a pleasure chatting with Nick during the setup process! He was a tremendous help and the app is amazing!

Xenopucks.com

Aug 15, 2024  on Shopify

I was tremendously gracious to be connected with Sherwin. I received everything that I could've expected from this fellow. Please make sure to thank him again for me if you interact with him. Thank you for everything Sherwin.

Alta Wines

Aug 12, 2024  on Shopify

Paul has been amazing! He helped me fixing few Sync issues between Shopify & Quickbooks online. very professional and efficient! Thank you!

Fitness Fusion Lifestyle

Aug 12, 2024  on Shopify

Great app, user friendly with the help of Nick my customer support again. He made everything a breeze for me, so helpful and efficient. Thank you Nick!

Balloon Bar YQR

Aug 11, 2024  on Shopify

Ben was very helpful recitifying a connectivity and sync error. appreciate the efficiency is resolving the concern.

Weston Table

Aug 07, 2024  on Shopify

Clarisse was an excellent customer support representative. I wish all reps could be as helpful and efficient as she was.

Motool Machining Supply

Aug 06, 2024  on Shopify

Simple and effective tool for our store. Had some small tweaks that we needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Dean was a big help and solved all of our problems very quickly.

Palomine Lines

Aug 05, 2024  on Shopify

Nick was very helpful and patient. He quickly resolved my syncing issue. It was painless on my part!

The Smokebox

Aug 04, 2024  on Shopify

Upon setting up my QBO account, I wanted to sync my Shopify orders from an older date and Nick was very helpful in helping me navigate the different settings and mappings. Excellent service.

Liquid Solutions

Jul 31, 2024  on Shopify

Highly recommended, I had some small integration issues with a small amount of invoices which Nick sorted immediately. Great Customer Service.

Blu Kaios

Jul 30, 2024  on Shopify

I had some issues with my Shopify sales invoices not coming through to QBO. Thankfully Clarisse was able to assist and sort out the issue promptly. Thank you Clarisse!

Mount Lai Wholesale

Jul 29, 2024  on Shopify

BEN is super helpful and effective. He helped me resolved the sync issue I had on integration and was very nice. Two thumbs up!

MysTea

Jul 28, 2024  on Shopify

I needed help for sync errors and Sherwin helped me quickly and made everything super understandable!

DecorChic Living

Jul 28, 2024  on Shopify

Had a great experience using this service. Sherwin was quick to respond and provided helpful info for me to get my problem solved quickly, thank you Sherwin!

Nail Order

Jul 23, 2024  on Shopify

Nick was a great help! Only wish the app could send across transactions for payments we have made to Shopify too!

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