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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,591)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

TNDCanada

Jun 24, 2024  on Shopify

Was having issues with some syncing and Sherwin swooped in and saved the day. I couldn't have asked for better customer service!

Guilde des Herboristes

Jun 24, 2024  on Shopify

NICK is super helpful, effective and even pop's up in the Chat before you know you will need his help. I love dealing with NICK, always very nice.

Water Land

Jun 23, 2024  on Shopify

Rafael from Quickbooks Connector was extremely helpful in setting up the invoice number coordination. He gave very specific instructions for me to be able to follow and complete with success. Much appreciated Ron

osume retail

Jun 23, 2024  on Shopify

My experience with support from Ben was great! He was able to quickly and seamlessly help resolve a sync issue. I really appreciate the courteous manner in which he did so.

Stash Club

Jun 20, 2024  on Shopify

Nick - Nick (CSR) was quick and professional. Took less than 3 min to address my issue. Thanks Nick!

madragora

Jun 20, 2024  on Shopify

I thank Ronnie for his help, from whom I received quick and professional help in the future. I would gladly recommend it to other customers. I am very satisfied!

Access Point Marine Services | Powell River First Aid & Safety Training

Jun 19, 2024  on Shopify

Works as intended. The customizations are exactly what we are looking for. Support is super quick and top notch as well. No complaints.

Arts and Heritage Foundation St. Albert

Jun 19, 2024  on Shopify

I was having issues with some sales orders not syncing. Reached out to support and Sherwin was able to resolve my problem in a very timely manner.

Nylon Manila Shop

Jun 19, 2024  on Shopify

Karol really did a great job at helping on my end. Whenever I want an integration with my companies, Karol can smoothly solve it without a hassle. Commendable one!

Vogue Philippines

Jun 17, 2024  on Shopify

Karol is the best support that I can have when Im needed something important. Great customer support!

My Store

Jun 12, 2024  on Shopify

Troy was very helpful he managed to add my country which was not on the list and helping me with creating my account awesome job Troy.

Jillian's Design Elements

Jun 11, 2024  on Shopify

Ben was amazing with helping me through the Shopify -> QuickBooks Online Sync. He answered every question I had, and I now feel a lot more comfortable about the whole thing.

Town Hall Outdoor Co

Jun 11, 2024  on Shopify

I can't say enough about Paul and the whole customer service team. They solve my problems (which are very few) every time within minutes. So friendly, helpful and just 'get it'. I never hesitate in reaching out, even with the dumbest questions. Thanks team!

Pixel Pop Boutique

Jun 10, 2024  on Shopify

This app has been easy to use and the support team is so great!! Troy was so fast and very efficient with helping me with my syncing issues. Honestly, saved me so much headache! Thank you Intuit and Troy :)

Daymaker Coffee Roasters

Jun 09, 2024  on Shopify

QBO support is phenomenal! I just had a Chat with Nick and he quickly fixed my issue and also brought to me attention a second issue I wasn't aware of. And he fixed it too. Great service!

Ruby Brown

Jun 09, 2024  on Shopify

Sherwin was really helpful with an issue that we had with some products. Sherwin answered our questions and worked on the issue for us very quickly. Thank you

Oliveira's Bakery

Jun 04, 2024  on Shopify

Nick WAS AMAZING!!! VERY HELPFUL WHEN IT CAME TO LINKING MY SHOPIFY WITH QUICKBOOKS. HE MADE THE PROCESS STRESS-FREE AND EASY!

ejuiced.ca

Jun 04, 2024  on Shopify

Customer support is one the best I've seen in may many months. Nick was very explicit in his recommendations and instructions and helped to solve the problem effectively Definitely recommend

Coconut & Cotton

Jun 04, 2024  on Shopify

A dream experience with incredible support, it syncs the orders and fees seamlessly with lots of options on how it shows in quickbooks.

Music & Books Ayr

Jun 03, 2024  on Shopify

Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!

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