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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,591)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

RedWhite Apparel

Jul 07, 2024  on Shopify

I had trouble setting up and synching order and product data with Quickbooks Online, but CLARISSE from the online chat helped me. The software isn't as intuitive (pun intended) as i'd have liked, but having very good customer service to help get you going is so helpful.

Rare Kids Co.

Jul 07, 2024  on Shopify

New to the app but seems to do what I need it to. What I'm most impressed with is so far the customer service team has been wonderful. I've contacted them twice and both times they have been quick to respond and extremely helpful! Thanks so much Sherwin!

Price Conscious Spot - PC SPOT

Jul 07, 2024  on Shopify

Excellent app with excellent Support by Paul who helped me through navigation of the app and settings. Well done on linking an excellent app with excellent service.

Maison Juniper

Jul 04, 2024  on Shopify

Ben was really helpful! I had many questions on how to configure the sync and he was able to answer all of them. He also helped me troubleshoot errors and I was able to fix them in no time! I'm only giving 4 stars because I find the available documentation is not detailed enough, but my experience with Ben was very positive.

Cuisine du Domaine

Jul 04, 2024  on Shopify

Service de Sherwin impeccable!! 1 heure ne ligne avec moi pour régler mon probleme :) Il m'a suivi à toutes les étapes !! Merci

MTNPK Glassware

Jul 04, 2024  on Shopify

This program is essential for all small businesses. Their support is way above the competitions. Sherwin was extremely helpful in not only resolving my issues, but also explaining the process so that I understood what settings I needed to properly sync my data.

Solutions Mobility

Jul 03, 2024  on Shopify

The best connector hands-down. Everything can be configured and they have outstanding live chat support with a thoroughly extensive knowledge of any issue you might have. Clarisse helped us configure the app to support quite a complex operation very quickly.

HalalGlam

Jul 02, 2024  on Shopify

The integration between Shopify and QBO works as expected. You do, however, need to be careful on setting up the filter on manage connection on what data to transfer and what not. Just make sure you don't have double booking when reconciling your QBO and bank statement.

Ultimate Spas & Power Sports

Jul 01, 2024  on Shopify

Fantastic app to sync data to quickbooks! Their support team is amazing. Sherwin helped me solve some questions I had very quickly. I recommend this to anyone who uses both systems!

Hokusan Tea Canada

Jul 01, 2024  on Shopify

SHERWIN and DAVID provided very prompt and accurate responses, and quickly resolved the issue remotely!

Arluka

Jun 30, 2024  on Shopify

Sherwin at QB has been super helpful in getting the integration set up. Support is fast, responsive and helpful. I'm hoping that the integration streamlines my Shopify accounting.

ONES

Jun 30, 2024  on Shopify

Sherwin was super helpful in helping us integrate Shopify and QBO- answered all my questions and showed how it would show up for us in QBO page. Great!

Angela's Skincare Inc.

Jun 30, 2024  on Shopify

Very easy to connect Shopify and Ben from QBO was able to help me navigate any issues I had. He was patient and knowledgeable throughout the session, pointing out where I need to do additional checks and the best ways to show information in QBO.

Lili + Mila's Empawrium

Jun 30, 2024  on Shopify

I was really struggling with setting up my QB account and received tech support from Nick. Not only was he friendly but insanely helpful. I honestly would not have been able to set this up correctly without him. It is not often as a small business you have help but it is sometimes essential. He was extremely knowledgeable. He helped me link shopify to QB and to import the information in the correct way (without duplicates) from Shopify to QuickBooks. Highly recommend Nick!

Stoked On Foiling

Jun 30, 2024  on Shopify

Nick was so helpful. Spent heaps of time making sure the sync was set up perfectly. He got me syncing products and understanding the best options to use. Extremely happy with the support given.

Kbeauty Canada

Jun 27, 2024  on Shopify

I received tech support from Paul. He was very detailed and took care of me patiently. He is extremely knowledgeable, and thanks to his help, I was able to import inventory product lists from Shopify to QuickBooks. I am grateful to Paul for his impeccable support.

Champs Luggage

Jun 26, 2024  on Shopify

LORI was just amazing customer service. Im not sure about every rep but she was just incredible. Thanks for all your help!

Towy Trailer Centre

Jun 26, 2024  on Shopify

Customer support is outstanding, Clarisse really made short work of sorting out a sync problem! Everything back up and running in a matter of minutes. Its staff like Clarisse that really makes it work!

Living Sweetly

Jun 25, 2024  on Shopify

The first day I started using QB I was thinking this will be complicated but after a few days I was using it with no problems, today I was going for the next step: the connection between My Shopify and QB and I was terrify because i couldn't find where to start and I started a Chat with support and Sherwin started to answer all my questions and giving me the right directions I was getting more confident with the process. Thank you QB for your help but a special thanks to Sherwin for the way you help me and solve all my issues.

DuraPaw

Jun 25, 2024  on Shopify

The team is great! Lately I have been chatting with Ben and has helped us navigate through the set up the whole way!

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