Shopify Nps surveys apps 2025

Customer.guru Net Promoter NPS

$50-$250 / Month

7.6

66 Reviews

Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

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Quick installation

Embed testimonials

Segmented satisfaction tracking

Product-based satisfaction analysis

Time-specific feedback

Order-frequency insights

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Quest Surveys & Feedback

$9-$29 / Month

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Effortlessly collect real-time Shopify feedback with customizable, no-code surveys. Show more

Quest Surveys & Feedback is an innovative app designed to enhance customer interaction for Shopify merchants by embedding surveys directly into their online stores. Without needing any coding expertise, merchants can swiftly launch product or Net Promoter Score (NPS) surveys within minutes, making it an accessible tool for all. The app delivers real-time insights into customer responses, enabling businesses to make data-driven decisions effectively. With its customizable design and powerful logic features, Quest not only aids in gathering valuable feedback but also assists in refining products, improving user experience, and boosting conversion rates. Users can gather meaningful feedback through text, ratings, or choice-based questions, ensuring comprehensive and useful insights. By integrating seamless survey functionalities, Quest empowers businesses to stay attuned to customer needs and preferences, ultimately driving business growth and retention.

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Customizable design

No-code setup

Real-time insights

Embedded surveys

Powerful logic

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Fairing Post Purchase Surveys

$49-$199 / Month

8

188 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

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Zigpoll Customer Surveys

$10-$100 / Month

9.3

395 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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AskBeat NPS surveys

$9-$29 / Month

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Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Real-time results

Discount incentives

Multilingual surveys

Automatic nps surveys

Manual nps surveys

Custom brand surveys

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Asklayer Survey & NPS for pros

$9-$29 / Month

9.3

77 Reviews

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Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.

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Unlimited surveys

Advanced targeting

On-site surveys

Tag users

Coupon generation

Deep integrations

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Pulse NPS, Surveys & Feedback

$19-$99 / Month

8.2

1 Reviews

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"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Advanced reporting

Survey builder

Multichannel surveys

Nlp analysis

Proactive feedback

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SM Post Purchase Survey & NPS

$9.99 / Month

9.1

6 Reviews

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Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.

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No coding required

Customizable surveys

Thank you page integration

Unlimited questions

Unlimited responses

Response breakdown

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Trackey: Post Purchase Surveys

$20 / Month

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Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

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Unlimited surveys

Nps surveys

On-site surveys

Data export

Ai-powered analytics

Zero-party data

Install App

Delighted Post‑Delivery Survey

$249-$499 / Month

7.4

6 Reviews

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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

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Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

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Callexa NPS Feedback

8.2

1 Reviews

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Get valuable customer feedback with automated NPS surveys. Show more

Callexa NPS Feedback is a powerful tool designed to enhance your Shopify store’s customer experience through automated surveys. This app capitalizes on the Net Promoter Score system to gauge customer satisfaction by sending surveys shortly after an order is shipped. The feedback collected, including ratings and comments, is seamlessly integrated back into your Shopify order entries, making it easily accessible. Users can manage and analyze this data using the app’s intuitive dashboard, which offers detailed statistics and reporting functions to evaluate shop, service, and product quality. With Callexa, businesses can efficiently gather valuable customer insights, track improvements over time, and make informed decisions to boost customer loyalty. Whether you're aiming to refine your service or gain deeper insights into customer perception, Callexa provides the tools necessary for actionable, data-driven strategies.

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Feedback collection

Survey customization

Automated surveys

Dashboard statistics

Nps ratings sync

Order-based prompts

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SeamlessNPS: Customer Loyality

$7.9-$99 / Month

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Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

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Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

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Fuzzy Surveys

6.9

12 Reviews

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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.

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Seamless integration

Editor tool

Post-purchase surveys

Customer insights

Increase aov

Sales channels

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Aftercare

8.2

3 Reviews

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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.

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Shopify integration

Post-purchase surveys

Ai analysis

Sentiment analysis

Real-time follow-ups

Theme tracking

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Callexa Feedback

8.2

2 Reviews

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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.

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Customizable templates

Detailed reports

Single-click surveys

Automated nps surveys

Scoring dashboard

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

9.2

15 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

Install App

Grapevine Post Purchase Survey

$25 / Month

9.1

143 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

Install App

Reveal: Customer Data & NPS

$299 / Month

8.2

67 Reviews

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Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.

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Advanced reporting

Dynamic audience builder

Rfm customer segmentation

Automated nps tool

Buying habits reports

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Affiniv NPS, Survey & Feedback

$99-$249 / Month

8.2

4 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

Install App

KNO Post Purchase Surveys

$19-$299 / Month

(4.7/5)

78 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Shopify Nps surveys apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Customer.guru Net Promoter NPS

Quest Surveys & Feedback

Fairing Post Purchase Surveys

Zigpoll Customer Surveys

AskBeat NPS surveys

Asklayer Survey & NPS for pros

Pulse NPS, Surveys & Feedback

SM Post Purchase Survey & NPS

Trackey: Post Purchase Surveys

Delighted Post‑Delivery Survey

Callexa NPS Feedback

SeamlessNPS: Customer Loyality

Fuzzy Surveys

Aftercare

Callexa Feedback

SurveyFox: Email & SMS Surveys

Grapevine Post Purchase Survey

Reveal: Customer Data & NPS

Affiniv NPS, Survey & Feedback

KNO Post Purchase Surveys