This is working very well so far for our small bricks and mortar and online shop. It seems to fix the problems all that we had in the past trying to sync Shopify to eBay, which stopped us selling on eBay in the end. We are back on eBay and it all seems to work smoothly, we are notified of eBay sales on our POS and the inventory is kept up to date. Could do with more "how to" information to get started, especially mapping, but when I ran into problems the chat was excellent, looked at all the issues I had (caused by my error) and fixed them and explained how to avoid them in future. It took some time but they went through it step by step to identify the issue and then looked some more and fixed some other things using their own initiative. So rare these days and very much appreciated.

Highly reccommend. I've tried a couple of apps to integrate our store to ebay. This is by far the most affordable with the best support team. Much easier to integrate than others also.

Implemented on a ~5,000 SKU shop linked to Amazon and eBay UK, with many products already listed. The app has saved me a huge amount of time and has simplified my order handling with having everything in Shopify. As expected, a few teething issues with linking products but the support staff were really helpful, at one stage spending over two hours guiding me through some things. Fully recommended.

Joy V is super supportive! I was facing issues in syncing with Etsy and Joy patiently helping out and solve my problem! Thanks JOY!!

Russ has been super helpful and patient with her support, would highly recommend this app for any user looking to sell products on different platform.

AMAZING SUPPORT. I cannot say the same for Amazon. While Amazon scratched their heads for basic things on their end Marketplace Support answered the questions about amazon systems and made changes on this end to override the amazon issues. Wow. Very thankful to use this app.

I had the absolute pleasure of working with Rep Joy from Shopify Marketplace Connect, and I cannot say enough about how incredible she is! Joy is not only extremely knowledgeable and talented, but she is also such a delight to work with. My account had been stuck for months due to countless listing errors that I just couldn’t seem to resolve. I even hired a freelancer over a month ago who claimed to be an expert in product listings and error corrections, but unfortunately, the problems persisted. After feeling completely frustrated, I finally reached out to Shopify Marketplace Connect, and that’s when Joy stepped in and worked her magic! In no time at all, she identified and corrected every single issue with ease. It was truly impressive to see how quickly and professionally she handled everything. Thanks to Joy, my account is now fully functional, and my products are listed correctly. I’m beyond grateful for her expertise and efficiency. If you ever need support, I highly recommend asking for Joy—she’s an absolute superstar!

The most complicated app that even I got help from support kept selling items that are not available from our store. Glad to say goodbye.

I have used this to migrate our products to Amazon. At any point I have needed help beyond the available help files (particularly for undertstanding migration errors) or for really unique queries, the support team have been able to answer within a couple of hours with screenshots of my actual shopify product listings, highlighting the steps I need to take in order to resolve my problem. Fantastic service.

Brilliant in every possible way. Tried godaddy, wix etc just head straight to Shopify. Absolutely perfect

As a new user, I want to share a positive review for the Chat Help I received from Jae. Jae answered my questions even though I asked the same sort of question more than once to be sure I was understanding how the app was working in the background. It was easy to attach screenshots and Jae helped me understand the app more fully. I am prepared to continue listing and syncing my shopify with other platforms with the help of Marketplace Connect.

John O è stavo davvero la persona più servizievole e collaborativa con la quale ho parlato ultimamente su shopify. Ha cercato in tutti i modi di aiutarmi a trovare la soluzione al problema. Al momento posso valutare solo l'assistenza e non l'applicazione perché non ho ancora avuto modo di testarla.

Assistenza fantastica !!! L'abbonamento vale i suoi soldi sono molto contendo della rapidità e qualità con cui rispondono.

Support is just awful. Since they were acquired by Shopify they blame everything on Shopify and close the case while acting rude. Then you have to reach out to Shopify support who are friendly and helpful, and confirm that it's a Marketplace Connect problem. Then you have to reach back out to MC with a case number from Shopify before they'll do anything. Marketplace Connect has a lot of bugs and is lacking in a lot of really basic features. Doesn't feel like the engineers really know how their customers are using the tool. We pay almost $100/mo in charges yet it has less features than alternatives like Veeqo which is free. In fact, Veeqo will offer 5% back on any shipping labels purchased, and can predict how many units you need to re-order based on previous sales. I just can't understand why anyone would still use this app when the Marketplace Connect team cares so little about it themselves.

OMG what a disaster, trying to link with Etsy, does not work, very inconsistent, programmed by amateurs, have a look at the Faire sync app and learn a few things...

Mike was were knowledgable and quick to fix an issue I 've been dealing with for a month Thank you! Maria

Really wanted to use this app, reading the reviews everything appeared to be positive about it. Connected ETSY as wanted to start small, had an issue which Josh advised on swiftly. This was followed by another issue whereby products were not syncing, spoke with Josh on the live chat and he walked me through the set up. All appeared to work and the information went from shopify to ETSY fine, did a test order and it didn't work. Spoke to Live chat who said there had been a policy change (must have happened in the few hours between the morning and afternoon) this was now effecting orders from ETSY and i was best to carry on using ETSY directly as there was no timescale. Sadly i wanted to get ETSY sorted before moving on the Amazon and EBAY so for the time being i have disconnected the account and removed the app Hopefully it will work in the future but dont want to risk messing up ebay and amazon

Not worth it. The amount of time I spend talking with support because it's so buggy fully negates the benefits. I wish I'd just set each marketplace up seperately for all the issues that would have given me than using this terrible app.

Lieber Lou.. vielen herzlichen Dank für deine großartige Hilfe! Deine Unterstützung war wirklich wertvoll und sehr geschätzt.

Not worth it. The amount of time I spend taling with support because it's so buggy fully negates the benefits. I wish I'd just set each marketplace up seperately for all the issues that would have given me than using this terrible app.