Customer support was great and got me out of a confusion loop by answering all my questions in getting listings published

The app and support has been great. The interface is intuitive and connecting to marketplaces is a quick process.

5 stars because the interface is pretty nice, the support staff is commendable and supportive, and it gets the job done.

This app works and then doesn’t. It kept flipping my FBA listings to MCF and they couldn’t figure out why where all the settings were fine. Not good.

Customer service has been pretty on point. Any issues has been solved and I rarely had issues and the app is simple to use. Thanks to joy and the team.

Sometimes the app is a bit slow and the mobile view could be optimized but in the end of the day, the app works as it should with no complaints + the support is always super helpful. It saves so much time and efford!

Ottima app, mi permette facilmente di sincronizzare ebay (volenda anche altri marketplace) con il mio shopify in modo da avere tutto sotto controllo!

**UPDATE** Your app gets worse and worse day by day. Live-chat support takes hours to say a simple "hello" and the app is so littered w/ bugs it is scary. We are starting to regret using your app and migrating to another app is a large undertaking when dealing with 35K skus. You're owned by Shopify — why isn't Shopify fixing these issues? **ORIGINAL REVIEW** You'll be told that their connections working fine until you start facing show-stopper errors. You'll also be told that you'll always have 24/7 live-agent chat support until you do NOT. Here we are 2 days in a row trying their live-chat and there are NO live agents at all. And they aren't responding on the 'submit message' emails for now two days. We did not expect such unprofessional treatment from Shopify.

Amazing app to add to your store. Connects to other platforms and pull data from your shop ;) Stellar support also.

Their team was responsive, knowledgeable, and went above and beyond to help me with exactly what I needed.

We worked with Support Specialist Dom for our Marketplace Connect onboarding, and he was exceptional. We have a lot of variant SKU's that were not cooperating with us. Dom to the rescue! He was responsive, proactive, and got to the root of our challenges in record time. You couldn't ask for better customer support. After we worked through this hurdle, it seems the rest of the process is very straightforward and intuitive. Highly recommend their services!!!

We're using it to import our FBM orders and to keep FBM inventory up-to-date on Amazon, and it does a decent job of that. However, it's a little clunky and I've had mixed experiences with Support (some were very helpful, others provided completely the wrong information).

Excellent customer service! Joshua was super helpful and made the whole process smooth and stress-free. Really appreciate the support!

Avoid like your business depends on it. I don't like leaving negative reviews, ever, but this app has been nothing but trouble. It didn't sync my products with eBay properly, which was sorted after dealing with their support team. But then, without warning or a notification, it overrode my shipping information TWICE, even after I added them to the app AND eBay, leading to customers getting free delivery for large parcels where they shouldn't have (with my business covering the costs and therefore losing money on the sales). When speaking to support, they essentially blamed me, saying I didn't input info correctly - not sure why I'd manually select ~20 of 250 products to have shipping costs, rather than ticking "select all"... They oversold one of my products, (it was out of stock on my website, but it was sold on eBay anyway) which I had to source with no notice so I didn't let down a new customer. The fees are not clear and certain members of the support team were rude and extremely unhelpful, when I tried to resolve the issues and move forwards. Worst of all, they refused to reimburse any of the additional costs I'd incurred and blamed me for the issues I faced. I've spent so long on this app and these issues, it would have been easier, less stress & less cost to my small business if I'd manually uploaded everything to eBay - which I will be doing from now on. Avoid.

Another application that's absolutely useless! One question: How do you manage to come up with applications that serve no purpose? You're very good at it...

Mariel R is so helpful...made my Shopify importation to other marketplaces manageable...she and Shopify are the instruments for my success...Thank You!

The process to list on Amazon is very difficult and this app and its support definitely help make the process much easier!

Perfect app to sync the shopify listings to other marketplaces. Support is extra helpful. Thank you very much!

Good customer service and an absolute must have for anyone that wants their shopify products in ebay.

The app is very useful and has streamlined the process of uploading items to Walmart.com. The app does have some hiccups and new issues every now and then, mainly when Walmart.com has new listing updates and requirements. The support is very fast. Joy B was especially helpful. Joy B gets five stars! If you ever have issues and need support ask for Joy B.