We use the app for Amazon and Ebay. The connections are fast, it can be mapped to meta data making it easier to input product attributes. The customer service has always been quick to help and my problems are always resolved quickly. There are occasional issues with photos not posting to Ebay correctly. This is solved with a simple email. The app is slow, taking a long time to open individual listings.

Shopify is a very confusing App. But the rep I dealt with was great and let me exactly where I needed to go and prevented me from going round and round with Target Plus support Thanks!!!

I was very unhappy with the customer service. The agent was unable to solve the problem and left the chat by forwarding the email contact of their superior agent. I have to uninstall this app after unsuccessful attempts since the last week.

I heavily relied on the app, and then, out of nowhere, from one day to the other, they discontinued their support for etsy. Just like that, no warning in advance, no notice, just an error message when syncing new listings. After wasting hours of research, I finaly found out, they want "to spend their efforts on other platform". -> do NOT rely on the app nor the team behind it!

Consistently crap, start to finish. Now Etsy isn't supported? "Etsy has changed so we don't have the ability..." "Anyway talk to a 3rd party app they can still do it." MAKE IT MAKE SENSE! Every listing, i had to talk to support. I had to reupload every listing, every new agent i had to explain exactly what had previously happened and still couldn't take my word for it, prolonging issues. I left my emails when live agents were not available over 7 times with issues, I got a response 1 time via email. Why is it the 1 thing we could get for free from shopify is now closing, pushing us towards 3rd party apps that I'm guess they get a cut of the profits...

I haven't had issues with this app, for what I have been using it has worked wonders, and the support they provide is quick and they have managed to resolve my issues, so far so good.

Excellent support! I was helped by Mark M. and he was wonderful... Knowledgeable, and ready to help with all my questions in a timely manner. The app is intuitive and easy to use. It works great!

This app no longer supports Etsy. Support tells me to adjust settings that do not exist. Etsy has been removed as a supported connection. Update....Ian from support said ..... "Thanks for confirming. Work is on the way to get the readiness_state_id implemented. Our dev team should release it soon. I'll let you know right away when it does."

CAREFUL! It doesnt only charge after 50 orders! It adds fees to your Shopify bill even for revenue that has nothing to do with the app!

Great concept but fails to deliver. - Walmart marketplace connection disconnects every few days and I need to manually re-establish the connection for orders to get imported. - Etsy connection does not work anymore. @Shopify team, you have the best e-commerce, and we want to work with you. Why don't you make it easier for us? Please, charge a fee if you need to, but get it done!

I recently used this app and had an incredible experience! I faced some challenges aligning the app's policies with my eBay seller policies, but Mariel R. from customer service was a tremendous help. She quickly addressed and resolved all my concerns. Her support made a significant difference, and I couldn’t be happier. I highly recommend this app to anyone looking for a reliable and supportive tool for integrating their Shopify listings with eBay!

eBay works fully as expected. Etsy is totally broken. Sometimes it doesn’t sync at all, new products can’t be published, and we have to write to support so they publish them manually. Sometimes the description synchronization fails. Variant images are not switchable on the Etsy side. Category mapping isn't work also and after 6 month no fix! Etsy is a constant pain. We have exchanged over 80 emails with support. Support does respond and tries to fix things, which is why I give 2 stars and not one. But offering Etsy as a feature when it hasn’t worked properly for about 6 months or keeps breaking is not fair.

This app is excellent! The technical support team is always attentive and quick to help. They respond fast and make sure everything works perfectly. Highly recommended!

great job from Mike, walking me through the steps and helping me update and fix pricing on the syncing. Appreciate it!

Terrible, constantly having to change my eBay listings because of sync issues. Spend more time on this than it’s worth.sell rite gets my business

Highly Recommended – Excellent Customer Support! Anytime I’ve run into an issue or had a question, the support team has been quick to respond, friendly, and incredibly helpful. They genuinely care about resolving problems and making sure users have a smooth experience. Whether it was a technical glitch or just needing help navigating a feature, they always followed up until everything was sorted.

Excellent and helpful support. They are quick to respond and give you what you need to do to interface properly with the services. I wouldn't have joined Shopify if this didn't exist.

The user interface and communication of future changes to the app leaves a lot to be desired, but the support I received from Ian and the team were excellent.

The app does not import pending orders from Amazon anymore. Support team says it's because Amazon changed the way they process orders and therefore, the app cannot import the orders until they are confirmed by Amazon. However, it should be possible, as the option to import pending orders from Amazon is still available on the app. We kindly request the development team to work on making this function available again, as it is possible to sync the pending orders (there other apps currently doing it). The app is good, but the support team is not helpful and the fact that it has an available option to choose from that does not work, makes the app not worthy, unfortunately.

This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.