A really complicated app. But with the help of the service team, I was able to start my listings on eBay. The team behind it is always helpful and super nice.

Extremely poor app with numerous bugs. It’s incredibly difficult to push products to Amazon: variants don’t appear, images fail to upload, and random errors occur without explanation. After a full month of trying to use, I seriously doubt whether it will ever work properly. Product uploads repeatedly fail, and despite weeks of trying to get support, I’ve received no meaningful feedback.

Serious bugs in Amazon order importing. When a new order comes in, it has incorrect product customization details. It seems to not work with product variations. Contacting support is like talking to a brick wall. They don’t want to help you they just want to close the ticket. So beware if you have handmade or variations don’t trust this app.

If there were an option to give negative stars, I would gladly do it. This has been by far the worst experience I have ever had with any app on Shopify — and I’ve used many. Marketplace Connect is unbelievably poor, confusing, and unreliable. The app itself feels broken and unfinished, and what makes it even worse is the support team. They seem to have zero understanding of their own app. I spent an entire month going back and forth with support, explaining the same issues again and again, only to reach ABSOLUTELY NO SOLUTION.

Absolutely shockingly bad support. Particular mention needs to go to Mariz who does not belong in customer support industry. Lazy and incompentent would be the kind way to describe her.

Shopify Marketplace Connect has been a game-changer for managing our marketplace listings. The app is reliable, easy to use, and does exactly what it promises when it comes to syncing products, inventory, and orders. What really sets it apart, though, is the customer support. The support team is genuinely excellent — fast responses, clear explanations, and they actually take the time to understand your setup and fix issues properly rather than sending generic replies. Every query we’ve raised has been handled professionally and efficiently. If you’re selling across marketplaces and want an app you can trust, backed by a support team that really knows what they’re doing, I wouldn’t hesitate to recommend Shopify Marketplace Connect.

absolute Schrott App man soll sich mit Ebay oder Amazon verbinden und Ebay geht überhaupt nicht ...Diese App ist Nutzlos!!!

Josh worked through a complicated issue with us and within a day or so helped provide a solution. The App is great even with a catalog of nearly 10k skus we provide to Amazon and eBay.

Works well generally BUT auto list items on eBay that are in draft or out of stock on my Shopify store. Please fix this issue….

Rain was exceptional. I am new to this app, and she was incredibly patient , supportive and prompt with my numerous questions

Great app to connect my Shopify to my Etsy shop. Customer service chat is always super helpful! Thanks.

The Shopify Marketplace Connect app is a game-changer for managing multiple sales channels. Setup was straightforward, and syncing my products and orders has never been easier. The interface is clean, intuitive, and fast—everything I need is in one place. It has saved me hours of manual work and reduced errors across my marketplaces. Highly recommend for any store looking to streamline operations and expand sales without the headache!

Etsy doesn't work anymore! Why is this still even an option and not information about the deprecation?

Carlo was super helpful and professional. Highly rated support service. His assistance was outstanding.

Aldrian - Was very helpful. When i was talking to him, it didnt feel like he was juggling 10 different chats at once, he was on point and quick in his reply. Personally, I like the 1:1 on the chat, and had the chat delays waiting for a responce. His replys were quick and insightful. Next time I have to chat, I hope I get him again. AND... he fixed the issue.

This app has gone from bad to worse. For $99 a month, it should at least work. Support doesn't listen. The app is defective. It causes significant issues with Amazon listings and Etsy. They will not fix it and the recommendations do not solve the problems. Very sad.

I tried using Marketplace Connect as a cost-saving alternative after previously relying on a custom API. Still, it has not been a solution for my most important need, connecting with the Target+ marketplace. After a year and a half of effort, there has been virtually no progress, and neither the app’s support team nor Target’s support seems to fully understand how to resolve the issues. It has been a genuinely frustrating experience. The app does work well with Walmart, eBay, and Etsy, but if your primary goal is seamless Target integration, this is not the tool for you. Save yourself the time and avoid the disappointment.

We used it to connect it to Amazon. It took a bit work to connect, but the customer support has made the difference. The representative (Joy V) was very responsive and helpful. She provided quick and detailed answers to the questions we had. In terms of things to improve, I think development team can work on the error messaging a bit more. The error codes regarding required fields are somewhat descriptive, but sometimes maps to multiple fields and can be cryptic to resolve.. again, customer service shined here to help.

I want to thank the representative who assisted me today. He was extremely helpful, patient, and knowledgeable. He understood my issue right away and guided me through every step clearly and professionally. I truly appreciate the level of service and the positive experience he provided. Thank you for the great support!

Will NOT work if you have multiple variations of colour and size. I wasted a week trying to get it to work. Even got the developers involved, and they couldn't work out how to do it. This would work only with single variations of things, and ONLY if you spend a long time mapping all the fields. Just build excel files for Amazon, it's quicker.