I recently had the pleasure of chatting with Joy V from Marketplace Connect support, and I must say, the experience was fantastic! Joy was incredibly helpful and attentive, guiding me through the process of resolving a listing status error for my linked products. From the moment I started the chat, Joy was quick to understand my issue and provided clear instructions on how to fix it. They took the time to check my account and even resubmitted the price value to Amazon, which cleared the error promptly. Joy's knowledge and efficiency made the process smooth and stress-free. What impressed me the most was Joy's patience and willingness to assist with all my queries, even when I needed to check multiple SKUs. They provided valuable insights on how to ensure my products were linked correctly and offered helpful resources for future reference. Overall, Joy V's support was exceptional, and I truly appreciate the assistance I received. I would highly recommend Marketplace Connect support to anyone facing similar issues. Thank you, Joy, for your outstanding service!

Jeff Avila provided outstanding support in helping me unlink the rest of my products on Amazon. He was attentive, knowledgeable, and incredibly efficient, ensuring everything was resolved seamlessly. Jeff's professionalism and willingness to go the extra mile truly made a difference. I deeply appreciate his assistance and highly recommend him to anyone in need of expert help!

Its the reason why I left Big Commerce to follow this app to Shopify. Its so easy to use and and simple intuitive bit like using an Excel Spreadsheet for an idiot. So simple to all the other systems I have tried. Cant recommend enough

Really helpful advice when I needed it

Ich bin sehr zufrieden mit dem Junden dienst , der steve hat sich sehr gut um mein Problem gekümmert , war sehr freundlich und sachlich er wuste was er tat sehr lieben dank

Good experience so far. Rain was so helpful. Only wish they used a different chat function to make sharing screenshots easier.

Michael was great help. Happy to get products up on Amazon

Exceptional support! I faced an issue with products not showing in the collection, but the team resolved it incredibly quickly. Within just 15 minutes, the app was working perfectly again. Thank you for the swift and efficient service!

Superb and knowledgable support team

Works great. Customer service is stellar - Joshua spent hours working on a complex issue for me, and he didn't stop until he found the solution! Thank you

Support team is very helpfull :)

This is an excellent app and makes multi channel selling much easier, by using our Shopify account as the 'single point of truth' and keeping everything on the external channel (prices, inventory, etc.) in sync with Shopify. There is a little bit of a learning curve to get the most from the software, but this is not massive or overwhelming, and the support that is available if you get stuck is top-notch.

The customer service is amazing. Was a lot of things to connect with our other marketplaces account. Saved us a lot of time. They are there 24/7 to help.

Rain was really very patient and knowledgeable.

Best app best customer support, help me to resolved inventory issue, thanks

We have been using this app for over 12 months and it works great. Easy to use/set up with Shopify and support is amazing! You are able to talk to a HUMAN within seconds. Shout out to Jeff who helped us today!