Shopify Live customer support apps 2025

Apex: Progress Bar & Upsell

(3/5)

2 Reviews

Increase your AOV with a Tiered Progress Bar and Upsell Show more

Apex: Progress Bar & Upsell is an innovative app designed to boost your store’s Average Order Value (AOV) by integrating a tiered progress bar with multiple rewards such as free shipping and discounts. This app enhances customer experience by displaying a one-click upsell module with recommended products beneath the progress bar, encouraging additional purchases. The design features are highly customizable, allowing you to tailor its appearance to align seamlessly with your brand aesthetics. Geolocation targeting and automatic creation of Shopify discounts are built-in, ensuring promotional strategies are both localized and efficient. The user-friendly setup ensures a smooth onboarding process, complemented by live customer support readily available to assist with any queries. Elevate your store’s profitability and customer engagement with the versatile tools offered by Apex!

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Customizable design

Geolocation targeting

One-click upsell

Tiered progress bar

Automatic discount creation

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Chatway ‑ Live Chat Support

8.6

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Tukse Live Support Chat

$3.99 / Month

(3/5)

2 Reviews

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Engage visitors effortlessly with seamless, secure live chat support. Try now! Show more

Tukse Live Support Chat is an innovative app designed to enhance customer engagement and support through real-time communication. It allows the creation of unlimited chat rooms, suitable for both group discussions and private conversations, making it versatile for varied interaction needs. The app is accessible on mobile browsers, enabling users to connect with site visitors effortlessly from any device. With features like pre-defined replies, businesses can ensure quick and efficient responses to customer queries. It also offers the ability to restrict chat access to specific users, allowing for a personalized and secure communication environment. By leveraging this powerful tool, businesses can boost customer satisfaction and increase sales through seamless live chat interactions. Experience enhanced customer relationships and business growth with Tukse Live Support Chat.

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Mobile browser support

Unlimited chat rooms

Pre-defined replies

User access restriction

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Bodt ‑ Live Chat & AI SalesGPT

$19-$299 / Month

7.8

1 Reviews

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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.

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Product recommendations

Live chat

24/7 support

Ai responses

Quick view add-to-cart

Manual takeover

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Crystals Live ‑ Live shows app

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Live Shows App for the Crystal & Gemstone Community Show more

Crystals Live is an innovative app designed to enhance live broadcasting experiences beyond the constraints of mainstream platforms. Unlike conventional live shows, it offers limitless broadcast opportunities, empowering users to create a unique musical mood that complements their presentations. This app features an optional randomized queue system, adding an element of anticipation and excitement for viewers, especially during crystal showcases. With seamless Shopify integration, users can securely present and sell products directly through live shows, maximizing sales and engagement. Crystals Live stands out by eliminating social media algorithms and time constraints, offering a more fluid and personalized experience for hosts and audiences alike. Its user-friendly and streamlined interface makes it an essential tool for anyone looking to elevate their live broadcasting capabilities.

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Shopify integration

Unlimited live shows

Musical mood creation

Randomized queue

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Focal Live Chat & Helpdesk

7.2

8 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

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Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

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Superhuman Support

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Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.

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Seamless integration

Performance tracking

Live chat

Dedicated account managers

Email support

24/7/365 support

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

7.8

41 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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Live Chat & FAQ Chatway

9.9

174 Reviews

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"Enhance support with live chat, FAQ, and canned responses for efficiency." Show more

Live Chat & FAQ Chatway is a versatile app designed to enhance customer service on your website by integrating an intuitive live chat widget. This tool allows businesses to display FAQs and use canned responses to address commonly asked questions efficiently. With real-time live chat support, customer concerns can be addressed swiftly, promoting a responsive and interactive customer experience. Conversations can be assigned to support agents or escalated to more experienced helpdesk representatives when necessary, ensuring that complex issues are handled appropriately. The app supports seamless interaction through mobile apps available for both iOS and Android, allowing businesses to engage with website visitors anytime and anywhere. Chatway not only provides a platform for instant feedback but also allows for easy customization and integration with platforms like Facebook Messenger. By offering personalized recommendations, discounts, and more, Chatway enhances visitor experience, fosters customer trust, and drives business success through improved engagement.

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Live chat widget

Canned responses

Proactive support

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Tidio Live Chat & AI Chatbots

$29-$39 / Month

8.1

1,858 Reviews

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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Chatty: Live chat Helpdesk FAQ

$14.99-$49.99 / Month

9.9

2,186 Reviews

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Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.

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Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Install App

Reamaze Live Chat Helpdesk CRM

$29-$899 / Month

6.8

250 Reviews

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Convert more customers w/ AI powered helpdesk and live chat

Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Chatwhizz Live Chat

$10-$30 / Month

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Swiftly resolve customer concerns with Live Chat Show more

Chatwhizz Live Chat is a dynamic tool designed to revolutionize customer support and drive business growth with its robust live chat features. Perfect for store owners wanting to integrate live chat, this app allows instant customer interaction, facilitating quick resolution of queries and enhancing sales opportunities. The app supports file-sharing capabilities, ensuring seamless information exchange between customers and support staff. You can easily manage your support team by adding or enabling/disabling operators based on availability. Chatwhizz offers a user-friendly interface for smooth communication and allows customization of chat widget messages, positions, and theme colors for a personalized experience. Operators can efficiently handle multiple live chats through a dedicated panel and access the entire chat history in one tab for streamlined support management. Ultimately, Chatwhizz Live Chat is an indispensable tool for any business aiming to improve customer engagement and satisfaction.

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Instant messaging

Personalized assistance

Real-time communication

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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Webiators ‑ WhatsApp Live Chat

$5.99 / Month

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Live Chat On WhatsApp- For Instant communication Show more

Webiators - WhatsApp Live Chat is an innovative app designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By incorporating a direct chat feature, businesses can provide personalized and timely support, effectively addressing customer concerns and queries. The app allows you to add unlimited agents from any department, ensuring comprehensive assistance across all areas of customer interaction. Installation is quick, taking only a minute, and it helps boost conversion rates by recovering abandoned customers and increasing sales through real-time engagement. By fostering a user-friendly and familiar communication environment, Webiators - WhatsApp Live Chat contributes to creating a positive brand image and fostering customer trust. With its ability to enhance the customer experience, the app ultimately plays a pivotal role in driving better business outcomes.

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Easy installation

Real-time chat

Unlimited agents

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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LiveMeUp: Live Shopping

$89-$399 / Month

7.9

29 Reviews

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Turn Live shopping sessions and Shoppable videos into sales. Show more

LiveMeUp: Live Shopping transforms the digital shopping experience by integrating the engaging aspects of TikTok and Instagram into live stream shopping. This innovative app boosts consumer interaction with brands by merging the vibrancy of social media livestreams and live selling. By incorporating live video streaming and shoppable video widgets, it allows consumers to see products in real-time, driving higher conversion rates and generating more revenue. LiveMeUp facilitates instant purchasing with in-video add to cart features and supports multistreaming across social platforms to reach broader audiences. Additionally, it offers personalized video journeys through Klayvio’s marketing automation and utilizes live video analytics to gain insights into customer purchasing behavior. With proactive customer service, LiveMeUp ensures businesses can enhance their live shopping strategy effectively.

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Shoppable video widgets

In-video add to cart

Live video shopping

Multistream live videos

Personalized video journeys

Live video analytics

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Live Shopping by Amperstand

$29.99 / Month

6.3

9 Reviews

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Host live video shopping streams to sell via streaming! Show more

Amperstand Live Shopping is an innovative app designed to revolutionize customer engagement by integrating shopping with live streaming. With this app, users can seamlessly showcase and sell products during live streams, creating an interactive shopping experience for their audience. The platform supports up to four hosts simultaneously, making it ideal for collaborative sessions with staff or influencers. Available on both iOS and Android, Amperstand Live Shopping allows users to stream from anywhere, providing flexibility and convenience. In addition to selling products, the app enables businesses to collect email addresses from viewers, facilitating future marketing efforts. To enhance audience interaction, it also includes a built-in giveaway feature, helping to boost reach and engagement. Whether you're a small business or a large enterprise, Amperstand Live Shopping offers a dynamic way to connect with customers and drive sales.

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Sell during streams

Multiple stream hosts

Mobile streaming apps

Collect viewer emails

Inbuilt giveaway feature

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Shopify Live customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Apex: Progress Bar & Upsell

Chatway ‑ Live Chat Support

Tukse Live Support Chat

Bodt ‑ Live Chat & AI SalesGPT

Crystals Live ‑ Live shows app

Focal Live Chat & Helpdesk

Helpdesk + Live chat DeskXpand

Superhuman Support

Formilla Live Chat + Chatbot

Live Chat & FAQ Chatway

Tidio Live Chat & AI Chatbots

Webkul Helpdesk Support‑UVdesk

Chatty: Live chat Helpdesk FAQ

Reamaze Live Chat Helpdesk CRM

Chatwhizz Live Chat

Massively Live Chat & Chatbots

Webiators ‑ WhatsApp Live Chat

Aisq: Auto Customer Support

LiveMeUp: Live Shopping

Live Shopping by Amperstand