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Gorgias: Helpdesk, Chat & FAQ logo

Gorgias: Helpdesk, Chat & FAQ: Alternatives & Competitors

Develop by Gorgias Inc.

$10-$900

/ Month
7 Days Free Trial

Support made simple and scalable.

Ai-powered responses
Order management
24/7 support
Unified inbox
Revenue statistics
717 Reviews
6
Install App

Top 8 Alternatives to Gorgias: Helpdesk, Chat & FAQ - Suggested by Taranker

9.5
Chatty AI Chatbot & Live Chat logo

1. Chatty AI Chatbot & Live Chat

Develop by Chatty (By Avada)

$19.99-$199

/ Month
Free plan available 7 Days Free Trial
  • Verified

    • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support
    2,500 Reviews
    9.5
    Install App
    Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
    More Info
    8.7
    HeiChat: ChatGPT Sales Chatbot logo

    2. HeiChat: ChatGPT Sales Chatbot

    Develop by heicarbook

    $29.9-$299

    / Month
    Free plan available 3 Days Free Trial

    Advanced AI, reply to customer inquiries within seconds.

    Multilingual support
    Track orders
    24/7 support
    Trainable ai
    Reply within seconds
    Convert inquiries
    Recommend products
    Answer policies
    83 Reviews
    8.7
    Install App
    HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.
    More Info
    9.2
    Live Chat & AI ChatGPT : Orka logo

    3. Live Chat & AI ChatGPT : Orka

    Develop by Penida

    $9.99-$299

    / Month
    Free plan available

    "Real-time chat boosts engagement and converts visitors into customers."

    User-friendly interface
    Easy setup
    Real-time engagement
    Mobile-responsive
    22 Reviews
    9.2
    Install App
    Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.
    More Info
    9.2
    Crisp ‑ Helpdesk & AI Chatbot logo

    4. Crisp ‑ Helpdesk & AI Chatbot

    Develop by Crisp

    $45-$295

    / Month
    Free plan available 14 Days Free Trial

    Give your customer support experience a human touch

    Quick installation
    Faq page builder
    Centralize channels
    Ai bots handover
    Pre-built scenarios
    39 Reviews
    9.2
    Install App
    Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.
    More Info
    9.2
    Commslayer ‑ Helpdesk & Chat logo

    5. Commslayer ‑ Helpdesk & Chat

    Develop by Commslayer, Inc.
    Free plan available

    Solve support tickets faster with a helpdesk built for D2C

    Ai-drafted replies
    Real-time access
    Auto-moderation
    Macros automations
    Advanced role management
    41 Reviews
    9.2
    Install App
    Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.
    More Info
    9
    Juphy: AI Chatbot & ChatGPT logo

    6. Juphy: AI Chatbot & ChatGPT

    Develop by Juphy, Inc.

    $49-$199

    / Month
    Free plan available 14 Days Free Trial

    24/7 AI Chatbot for after-hours sales and support

    Customizable branding
    Personalized recommendations
    Automatic catalog sync
    24/7 sales support
    Detailed product answers
    Return/refund assistance
    One-click shopify setup
    Frequent chatbot testing
    34 Reviews
    9
    Install App
    Juphy: ChatGPT Sales Chatbot is a cutting-edge tool designed to revolutionize customer interactions on your Shopify store. Powered by advanced AI, this chatbot guides visitors from their first interaction all the way to purchase, offering personalized product recommendations and detailed responses to inquiries about materials, ingredients, and more. Beyond assisting in sales, Juphy ensures exceptional customer service, managing common concerns like returns and refunds with ease, even during off-hours. With a seamless one-click setup, there's no need for technical expertise, as the chatbot automatically syncs with your Shopify catalog and FAQs. Tailor the chatbot's appearance to match your brand's identity, and fine-tune its responses through frequent testing before going live. Juphy transforms casual browsers into loyal customers, enhancing user satisfaction and streamlining the shopping experience.
    More Info
    9.1
    Chatra — Live Chat & Chatbot logo

    7. Chatra — Live Chat & Chatbot

    Develop by Roger Wilco LLC

    $31-$41

    / Month
    Free plan available 10 Days Free Trial

    Chat with site visitors to boost engagement and drive sales.

    Social media integration
    Live chat
    Chatbot automation
    Real-time visitor tracking
    Cross-device support
    Shared inbox
    Cart saver
    Targeted chats
    24/7 support
    659 Reviews
    9.1
    Install App
    Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
    More Info
    8
    NS AI Chatbot, Helpdesk & FAQs logo

    8. NS AI Chatbot, Helpdesk & FAQs

    Develop by NestScale

    $5.99-$34.99

    / Month
    Free plan available 7 Days Free Trial

    Improve customer service with Live chat, Messenger & Helpdesk.

    Product recommendations
    Mobile app support
    Order tracking
    Chatbot automation
    Real-time visitor tracking
    Customer behavior tracking
    Customer profiles
    Unified inbox
    Messenger integration
    96 Reviews
    8
    Install App
    NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
    More Info

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