Gorgias is a customer service platform designed specifically for e-commerce businesses. It integrates seamlessly with major e-commerce platforms like Shopify, Magento, and BigCommerce to centralize customer interactions from email, social media, and live chat into one unified dashboard. With powerful automation features and AI-driven responses, Gorgias enables businesses to provide efficient, personalized support. It aims to improve customer satisfaction and streamline support workflows, ultimately driving sales and customer loyalty. By leveraging data and insights, Gorgias helps businesses understand and address customer needs more effectively.
