Shopify Customer experience apps 2025

Codify CRM Integration

$75-$249 / Month

Optimiza operaciones diarias conectando pedidos, inventario y atención al cliente. Show more

Codify CRM Integration is a powerful tool designed to streamline your daily operations by connecting your store with order processing, inventory management, and customer service on a single platform. This app automates real-time synchronization of orders and inventory, reducing errors and speeding up the picking and packing process. By centralizing logistics and communication, it significantly lowers operational costs while offering full traceability of each order from the warehouse to the customer. Enhance your post-sale experience through automated support and updates, ensuring customer satisfaction and loyalty. This all-in-one solution optimizes your workflow, allowing you to focus on growth and efficiency in your business operations.

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Automated updates

Real-time synchronization

Order management

Inventory tracking

Error reduction

Cost efficiency

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ErrorLog: Real time Bug report

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Track and Resolve User Triggered Errors instantly Show more

ErrorLog: Real Time Bug Report is an essential tool for merchants aiming to enhance their customers' experience by identifying and resolving errors that customers encounter on their site. These action-based errors, often unnoticed by merchants, are captured directly from the browser console to ensure no issue goes unfixed. By addressing these errors before they escalate, you can prevent potential lost sales and boost customer satisfaction. ErrorLog provides a live, real-time log of all console-based errors triggered on your site, enabling you to see the frequency and impact of each error, as well as the number of users affected. This allows you to quickly pinpoint the exact page and source of the errors, whether they stem from an app or your website, ensuring swift resolution. Stay informed, in control, and safeguard your revenue with ErrorLog.

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Impact analysis

Real-time error log

Error source identification

Quick error resolution

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Shoppy Store Locator

$10-$70 / Month

9.1

2 Reviews

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Connect shoppers with your closest store locations instantly. Show more

Shoppy Store Locator is a powerful tool designed to help merchants increase foot traffic and boost sales by simplifying the process for customers seeking nearby store locations. Ideal for retailers, franchises, and service-based businesses, this app offers a seamless store discovery experience, resolving the challenge of store visibility and enhancing customer engagement. With features such as store tagging, merchants can effortlessly organize and filter their stores, ensuring a more personalized and efficient discovery process for customers. The app also supports bulk import and updating, allowing businesses to quickly add or update multiple store locations simultaneously. Additionally, it syncs directly with Google My Business, ensuring that store information is always current and accessible. The Address Auto Suggest feature further streamlines customer interaction by providing instant, accurate address auto-completion, enhancing overall customer experience and reinforcing brand loyalty.

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Bulk import

Google sync

Nearby store locator

Store discovery experience

Store visibility enhancement

Store tagging

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Digitile DAM + Lite PIM

$29-$399 / Month

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Easily Tag & Map Google Drive & Dropbox Images to Products Show more

Digitile DAM + Lite PIM is a powerful application designed to streamline the management of digital assets by centralizing them from platforms like Google Drive, Dropbox, and Shopify into a single, visually intuitive interface. By leveraging retail-focused AI models, Digitile automatically enriches product images, eliminating the need for manual attribution and enhancing the shopper search experience. This tool empowers teams to efficiently organize, tag, and map product image relationships to SKUs, thereby improving customer browsing experiences and expediting the time to market. Automating the mapping of images to SKUs from storage solutions such as Google Drive and Dropbox, Digitile significantly reduces the time spent on Product Information Management tasks. With its AI-driven approach to enriching product data, the app is indispensable for retail businesses aiming to optimize their digital asset management and provide an improved customer experience with minimal effort.

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Sync with shopify

Centralized digital assets

Ai image enrichment

Automate image tagging

Sync with google drive

Sync with dropbox

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BigUp Local

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The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

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Acquire customers

Instant updates

Showcase products

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SpurIT Multi Currency Switcher

$1.99 / Month

7.7

13 Reviews

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Automatic multi currency conversion by shopper’s location Show more

MCS: Multi Currency Switcher is a powerful tool designed to elevate your sales and enhance customer satisfaction by converting product prices to your shopper's local currency. As advertising costs continue to rise, attracting new traffic to your store becomes increasingly challenging. MCS addresses this issue by turning visitors into customers through localized shopping experiences. The app offers seamless automatic multi-currency conversion, while also allowing manual switching for flexible control. This ensures every shopper sees prices in their familiar currency, improving trust and potentially boosting sales. Furthermore, you can customize how prices are rounded post-conversion to match your store's pricing strategy. With an easy installation process, MCS gets you up and running swiftly, making it an essential tool for global e-commerce success.

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Easy installation

Automatic conversion

Manual switching

Price rounding

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Octipas OMS Connector

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Connect with octipas order management system Show more

Octipas OMS Connector is a powerful tool designed to enhance your Shopify store's order management and elevate customer experience. By seamlessly integrating with Octipas systems, it streamlines order processing and ensures accurate delivery promises, which in turn helps set clear customer expectations. The app features a back-in-stock notification system to keep your customers engaged and reduce the likelihood of lost sales. Additionally, it offers in-store reservation functionality, effectively bridging the gap between online and in-person shopping experiences, and granting greater shopping flexibility to your customers. To utilize this application, an Octipas account is required, allowing you to take full advantage of its comprehensive features for a smoother retail operation.

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Back-in-stock alerts

Order processing

Order management

In-store pickup

Delivery promises

Product e-reservation

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Nitro Recover

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"Seamlessly redirect shoppers from in-app to native browsers." Show more

Smart Redirectx is a seamless solution for online retailers looking to enhance customer experience and boost conversion rates. By automatically redirecting shoppers from social media in-app browsers to their trusted native browsers, it ensures full website functionality, faster load times, and smoother checkout processes. This not only provides a more stable browsing environment, reducing bounce rates but also accurately maintains tracking parameters. As a result, it significantly improves your analytics and retargeting efforts. Installation is simple and requires no technical expertise, allowing you to quickly and effortlessly optimize your store's performance. With Smart Redirectx, you can offer a more reliable and efficient shopping experience to your customers.

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Faster load times

Automatic browser redirect

Maintains tracking parameters

Smoother checkout process

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ReBound Returns

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Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

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Actionable insights

Boost satisfaction

Reverse logistics

Plug-and-play setup

Omnichannel returns management

Advanced returns software

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QM: Quoting, Invoicing & Sales

$49-$139 / Month

7.4

8 Reviews

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Custom Quotes, Invoices, Payment for B2B & B2C Stores Show more

QM: Quoting, Invoicing & Sales is a powerful app designed to enhance the selling experience for online and brick-and-mortar merchants. With its seamless integration of quoting, invoicing, and sales management features, it aims to create personalized customer interactions and streamline both B2B and B2C transactions. By syncing inventory across applications through a direct POS connection, merchants can offer tailored billing and payment options. The app ensures all sales documents, order forms, and scheduling pages are easily shareable across any device, simplifying processes and helping businesses close more deals. Users can also send quotes and invoices enriched with images and videos directly through their POS system. Additionally, customer-scheduled appointments are automatically synced with calendars, and sales teams can engage with shoppers via SMS, email, or live chat within quotes. QM's analytics feature allows businesses to track when communications are opened or documents are signed, offering valuable insights into customer engagement.

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Analytics tracking

Order forms

Live chat

Calendar sync

Personalized quotes

Advanced invoicing

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Simple CX Survey

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商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。 Show more

Simple CX Survey is an innovative tool designed to evaluate customer experience (CX) from the perspective of your clients, aiming to cultivate more loyal customers. In a world inundated with products and information, delivering compelling experiences has become essential for maintaining strong customer relationships. With Simple CX Survey, you can effortlessly conduct CX investigations on your website or app by easily setting up a pre-designed tag to display surveys as pop-ups on desired pages. The app eliminates the need for complicated survey designs or questionnaire creation. It features straightforward and precise surveys centered around the Net Promoter Score (NPS), allowing users to provide feedback in just a few minutes. By accurately measuring CX, the app helps identify key areas that could turn occasional customers into avid supporters of your brand.

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Simple cx surveys

Tag-based setup

Nps questionnaires

Pop-up surveys

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Vocify ‑ AI Voice Assistant

9.1

8 Reviews

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AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

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Ai voice integration

Interactive customer interaction

Customizable voice interactions

Instant question response

Guided purchasing decisions

Easy no-code setup

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OrderDynamics Order Management

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Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

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Order processing

Real-time inventory

Order routing

Order consolidation

Distributed order management

Store fulfillment

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Ranky ‑Simple membership tiers

$14.99-$49.99 / Month

8.2

2 Reviews

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CRM施策のための会員ランク、会員カード・メンバーシップの仕組みをシンプルに導入可能 Show more

"らんキィ ‑ シンプル会員ランク＆会員証"は、顧客の過去の購入金額や購入回数を基に、会員ランクを自動で付与するアプリです。このアプリでは、ノーコードで会員証や会員カードをマイページに追加することができ、すぐに会員ランクプログラムを開始することが可能です。付与されたランクはメタフィールドに格納されるため、ポイントアプリや定期購入アプリなど、外部アプリとの連携も容易に行えます。設定は全くコードを書くことなく、インストール、ランク設定、テーマへのブロック追加のみで簡単に構築可能です。特定期間の購入情報を基にしたランク条件を設定でき、顧客体験の向上に寄与します。また、会員カードには現在のランクやShopify POSで使用可能な顧客バーコードを表示できるため、オンラインと店舗のスムーズな連携が実現します。

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Automated calculations

Member rank assignment

No-code member cards

Metafield storage

Block theme addition

Periodic rank updates

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

SwipeShop

$9.99 / Month

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Insights for products by letting customers swipe through them Show more

SwipeShop is a dynamic app designed to enhance both customer interaction and store management by allowing users to swipe products right or left. This intuitive swiping feature provides direct feedback on product popularity, helping store owners identify top-performing items and those requiring repositioning. By leveraging this data, store owners can optimize their sales funnel, personalize customer experiences, and increase conversions. SwipeShop also integrates seamlessly with Shopify Flows, enabling automated actions such as targeted discounts, personalized recommendations, and marketing emails based on swipe patterns. Additionally, focusing on customer engagement, the app empowers businesses to tailor promotions towards products customers show interest in, potentially boosting sales and customer satisfaction. With SwipeShop, drive data-inspired decisions and create a more responsive and appealing shopping environment.

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Targeted promotions

Discount triggers

Customer swiping

Swipe data analysis

Customized shopify flows

Direct feedback

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Desku: Leading AI Chatbot

$49-$69 / Month

7.5

2 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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PLS: Pack, Inserts, Samples

$19-$99 / Month

8.2

5 Reviews

Add Packaging, Inserts, Gifts, and Samples to Orders. Show more

PLS: Pack, Inserts, Samples is a sophisticated application tailored for merchants aiming to boost customer satisfaction through streamlined shipping processes. By utilizing product dimensions and user-configured rules, the app provides comprehensive control over the shipping method, ensuring each order is packed efficiently and accurately. Designed to minimize fulfillment errors and save time, the app automates the addition of packaging, marketing inserts, and free samples, creating a seamless experience even when using third-party logistics providers that lack this functionality. Merchants can easily implement rules for adding personalized thank-you notes or promotional samples, enhancing their physical marketing efforts. The app calculates the optimal packaging based on product and package dimensions, ensuring cost-effectiveness and customer satisfaction. Additionally, it supports flexible mailers and ship-ready products, adapting to various shipping needs and expanding its utility for a wide range of businesses.

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Configurable rules

Add packaging sku

Perfect package calculation

Tag-based rules

Flexible mailer support

Smart Quick Look

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Simple to add quick view carousel to boost conversions Show more

Smart Quick Look is an innovative app designed to enhance the online shopping experience by providing a seamless and efficient checkout process, ultimately boosting conversion rates. With just one click, shoppers can preview products without navigating away from their current page, significantly reducing shopping time. This convenient feature allows customers to easily access product information and effortlessly add items to their cart via a handy popup window. In addition, Smart Quick Look offers customization options, enabling businesses to tailor the app’s appearance to match their unique brand colors. By streamlining the shopping experience, Smart Quick Look not only improves customer satisfaction but also increases the likelihood of completed purchases. Whether for small or large online retailers, this app is an invaluable tool for optimizing the e-commerce journey.

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Quick checkout

Add to cart

Product previews

Single click

Popup view

Custom brand colors

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Trackable ‑ Order Status

$9.99 / Month

9.1

1 Reviews

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Easily view and track orders; save time on customer support. Show more

Trackable ‑ Order Status by Sovi Apps is an efficient tool designed to enhance the customer experience by allowing them to view their order summaries effortlessly and as often as they desire. This app generates a dedicated page, granting customers seamless access to their order details, alleviating the time business owners typically spend on customer support. By focusing on the order summary pages provided by Shopify, Trackable ensures compatibility with major carriers including USPS, UPS, FedEx, DHL, and Canada Post. Customers can conveniently track their orders using their email and order number, making the process straightforward and accessible. The app integrates smoothly with Shopify, promising a simple implementation and a responsive design that benefits both merchants and their clientele. Embrace Trackable to streamline customer interactions and dedicate more time to growing your business.

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Responsive design

Simple implementation

Order summary access

Customer order tracking

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 183 Apps

Codify CRM Integration

ErrorLog: Real time Bug report

Shoppy Store Locator

Digitile DAM + Lite PIM

BigUp Local

SpurIT Multi Currency Switcher

Octipas OMS Connector

Nitro Recover

ReBound Returns

QM: Quoting, Invoicing & Sales

Simple CX Survey

Vocify ‑ AI Voice Assistant

OrderDynamics Order Management

Ranky ‑Simple membership tiers

Kedra Live Chat & AI Chatbot

SwipeShop

Desku: Leading AI Chatbot

PLS: Pack, Inserts, Samples

Smart Quick Look

Trackable ‑ Order Status