Very poor communication when needing assistance. Time zone does impact this, however, when the app isn't working properly it's fairly urgent to get the issues resolved, as this affects sales. It has been days since I requested support.

Shady company that overcharged me then never responded to emails about the issues. DO NOT USE THIS APP! If you already have this app, check your statements each month.

The app it's quite easy to use. You can set all the shipping rate depending on your Vendors or products. You can match different shipping rates (by tags, by vendors and so on). There are a lot of logic combination that you can use as per your business needs. If you have so issue to set the rules, don't hesitate to contact the customer service which is very kind and professional. I love this app!

I used this app to set up $5.99 shipping for the first item and $1 per additional item, plus free shipping on orders over $45. I had a little bit of trouble getting the app to show up in my shipping profiles and it kept giving me an error about my "Carrier Calculated Shipping feature" I emailed them and they had everything fixed within twenty minutes. They have excellent customer service! I highly recommend this app. I love the customizable rates they offer.

Installed to help with separate shipping rates on products and zones. Does exactly what it says - very impressed. Also support was excellent - I had one issue, Chad came on and sorted it and a few more, and helped with my rules - what a dude!

Outstanding customer service by Chad and George. They helped me set up special shipping zones within the US and answered all my questions with patience. I set up all of our different shipping profiles easily. I recommend this app.

I've been looking for an app to help me set up per-product shipping rates. This is EXACTLY what I've been looking for. Thanks so much for helping me to set it up in my store too!