Shopify Customer experience apps 2026

Multiship

$24.99-$299.99 / Month

8.2

12 Reviews

Ship to multiple addresses & recipients from a single checkout Show more

Multiship is an innovative app designed to enhance the shopping experience in your online store by allowing customers to send items to multiple addresses from a single order. This feature-rich app enables shoppers to assign a unique address to each product in their cart and choose individualized shipping rates per destination. It offers the convenience of grouping items by address, streamlining the shipping process, and selecting from Saved Addresses, ensuring a seamless and intuitive user experience. With Multiship's simplified setup, your customers can manage their orders effortlessly and with confidence. The app integrates smoothly into your existing system, allowing you to fulfill orders as usual without any added complexity. Experience unparalleled flexibility and customer satisfaction with Multiship's efficient multi-address shipping solution.

Show less

Quick setup

Multiple addresses checkout

Individual item addressing

Unique shipping rates

Group items per address

Saved addresses selection

Install App

Capabl – Fulfillment Analytics

$99-$349 / Month

8.2

1 Reviews

Claim Offer

Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.

Show less

Advanced reporting

Data synchronization

Track fulfillment kpis

Insightful dashboards

Automate performance tracking

Set up alerts

Install App

Mega Better Price

$9.99-$29.99 / Month

7.4

10 Reviews

Claim Offer

Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.

Show less

Customizable appearance

Email notifications

Better price form

Popup trigger options

Install App

ARPU

$45 / Month

8.2

9 Reviews

Claim Offer

Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

Show less

Customizable emails

2-click upsells

Shipment delays

Variant swaps

Gift options

1-time discounts

Install App

QeCart ‑ Slide Out Cart

(3/5)

2 Reviews

Claim Offer

Quicker Checkouts are Just a Click Away! Show more

QeCart ‑ Slide Out Cart is a powerful Shopify app designed to transform the shopping experience with its dynamic cart drawer and cart popup features. This app enhances user experience by providing a sleek, one-page checkout process that can be accessed from anywhere on your site, making it convenient for customers to view and manage their carts. The SlideoutCart feature allows store owners to effortlessly present additional product suggestions within the cart, potentially boosting average order values. Its versatile design enables users to display either a slider or popup for added flexibility. The app also supports inputting promo codes and includes a Free Shipping Bar with a Progress Bar to incentivize higher sales. With customizable cart sliders for sharing shop updates, QeCart ‑ Slide Out Cart is perfect for any Shopify store looking to streamline checkout processes and increase conversions.

Show less

Cross-selling

Free shipping bar

Cart upselling

Sliding cart drawer

One-page checkout

Responsive slider

Install App

Entrfy ‑ Product FAQ Creator

$3.99-$7.99 / Month

Claim Offer

Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.

Show less

Customizable design

Multi-language support

Easy faq management

Product-specific faqs

Embed on product pages

Install App

Pimsical Retail OS

$190 / Month

Claim Offer

Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

Show less

Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

Install App

Dotdigital CXDP

7.4

23 Reviews

Claim Offer

Create customer experiences that exceed expectations. Show more

Dotdigital Email & SMS Marketing is a robust customer experience and data platform designed for Shopify users. It enables businesses to craft sophisticated automated marketing campaigns with ease, using intuitive drag-and-drop tools. The platform seamlessly syncs all customer data into a cohesive single view, allowing for the creation of personalized experiences that boost engagement and drive conversions. Powered by artificial intelligence, Dotdigital offers a range of dynamic features including product recommendations, personalized content, and abandoned cart alerts to engage customers across their preferred channels, such as email, SMS, MMS, and WhatsApp. The platform emphasizes a unified data approach, synchronizing customer information from all channels to establish a reliable source of truth. Additionally, Dotdigital enhances communication with tools like WinstonAI for faster data interpretation and improved copywriting, ensuring businesses can deliver smart, engaging messages effectively.

Show less

Marketing automation

Email marketing

Unified data

Sms

Winstonai

Install App

Vortex IQ: AI Store Assistant

$299-$499 / Month

8.2

1 Reviews

Claim Offer

Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

Show less

Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

Install App

BigUp Local

Claim Offer

The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

Show less

Acquire customers

Instant updates

Showcase products

Install App

ErrorLog: Real time Bug report

Claim Offer

Track and Resolve User Triggered Errors instantly Show more

ErrorLog: Real Time Bug Report is an essential tool for merchants aiming to enhance their customers' experience by identifying and resolving errors that customers encounter on their site. These action-based errors, often unnoticed by merchants, are captured directly from the browser console to ensure no issue goes unfixed. By addressing these errors before they escalate, you can prevent potential lost sales and boost customer satisfaction. ErrorLog provides a live, real-time log of all console-based errors triggered on your site, enabling you to see the frequency and impact of each error, as well as the number of users affected. This allows you to quickly pinpoint the exact page and source of the errors, whether they stem from an app or your website, ensuring swift resolution. Stay informed, in control, and safeguard your revenue with ErrorLog.

Show less

Impact analysis

Real-time error log

Error source identification

Quick error resolution

Install App

Oakkie: AI Customer Support

$39-$99 / Month

Claim Offer

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

Show less

Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

Install App

Sendlane: Unified Email & SMS

$1550-$600 / Month

7.1

16 Reviews

Claim Offer

Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

Show less

Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

Install App

Frete no Produto Empreender

$5 / Month

6.2

3 Reviews

Claim Offer

Adicione o box de cálculo de custo e prazo de frete no produto Show more

Frete no Produto Empreender is an intuitive app designed to enhance your customers' shopping experience by integrating a postal code box and delivery estimate directly on the product page. This feature minimizes the need for customer support inquiries by providing essential shipping information upfront. The app includes customizable settings such as enabling shipping zones, setting date formats, and personalizing messages and display boxes to align with your store's aesthetic. Freight costs and delivery times are sourced from your chosen carrier, but you have the flexibility to add extra days to ensure timely deliveries. Additionally, the app offers continuous support through WhatsApp and video calls seven days a week, ensuring you have assistance when you need it. With Frete no Produto, you can streamline the checkout process, improving customer satisfaction and increasing sales efficiency.

Show less

Delivery time estimate

Freight cost calculation

Customer zip input

Freight zones configuration

Delivery date format

Message customization

Install App

Wizy Wishlist

$4.99-$79.99 / Month

Claim Offer

Increase conversions with Wizy Wishlist Show more

Wizy Wishlist is a versatile app designed to enhance the shopping experience for both businesses and their customers, whether they are registered members or not. With this app, customers can effortlessly add their favorite products to a wish list, allowing them to easily access these items when they are ready to make a purchase. This feature significantly reduces the time spent on searching for products repeatedly, streamlining the shopping process and leading to increased customer satisfaction. Businesses can customize their wish list page and button to seamlessly integrate with their store's aesthetic. Additionally, Wizy Wishlist provides valuable insights by allowing businesses to track customer demands and requests in real-time. The app's comprehensive control panel offers powerful statistics, making it an essential tool for businesses aiming to better understand and cater to their customers' preferences. Start using Wizy Wishlist today and elevate the efficiency and enjoyment of your customer's shopping journey.

Show less

Customize wishlist

Add products

Remove items

Instant purchase

Easier shopping

Access items

Install App

Voice Bar

Claim Offer

"Voice Bar: Enhance customer experience with easy, multilingual voice assistance." Show more

Voice Bar is a versatile app designed to enhance customer experience and engagement by providing a seamless voice assistant solution for merchants. It effectively addresses common customer inquiries, reducing the burden on support teams and improving overall service efficiency. The app is user-friendly, requiring no technical skills to set up, allowing merchants to customize aspects like voice, color, and the knowledge base to align with their brand. Users can select from four distinct voices and eight vibrant colors, offering a tailored experience that complements their store's aesthetics. Content integration is straightforward, with options to upload documents or paste text directly into the knowledge base. Voice Bar supports multiple languages, making it an ideal tool for businesses aiming to engage a global audience and provide instant, voice-assisted responses to their customer queries.

Show less

Multilingual support

Easy setup

Knowledge base integration

Customizable voice

Instant voice answers

Install App

RT: Post Purchase Survey

7.4

78 Reviews

Claim Offer

Implement a Post-Purchase Survey to Boost Ecommerce Sales. Show more

RT: Post Purchase Survey is a powerful tool designed to provide invaluable insights into your customers' experiences and preferences. By deploying customizable survey questions, this app helps businesses understand critical information such as where customers discover their brand, their potential competitors, and future purchasing intentions. Knowledge gleaned from these surveys empowers brands to strategize effectively, refine their product offerings, and ultimately gain a competitive edge. The app seamlessly integrates with various themes and provides versatile pop-up types, including quizzes and surveys, enabling businesses to engage with customers in a personalized manner. Additionally, it offers advanced features like A/B testing for pop-ups, allowing for data-driven decision-making to optimize interactions and performance. With RT: Post Purchase Survey, businesses can not only enhance customer satisfaction but also drive revenue growth through informed, tailored strategies.

Show less

Customisable survey questions

Survey revenue analysis

Works with all themes

Pop-up types: quizzes, surveys

Managing pop-ups: a/b testing

Install App

PostRev - Discounts For Data

$9.99-$24.99 / Month

8.2

6 Reviews

Claim Offer

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

Show less

Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

Install App

D: Product Tabs

$3.99-$6.99 / Month

8.2

21 Reviews

Claim Offer

Easy to manage and add custom product tabs to product page Show more

D: Product Tabs app is an innovative tool designed to enhance Shopify product pages by allowing users to effortlessly add custom product tabs without any coding knowledge. This app is especially useful for organizing detailed product information in neatly structured tabs, making it easier for customers to access relevant data. With the ability to display a wide range of content—such as text, images, videos, size charts, FAQs, and more—it caters to diverse customer needs and significantly enriches their shopping experience. Users can customize tabs according to various criteria like product type, collection, tags, stock status, vendor, and customer tags, ensuring a streamlined and personalized shopping experience. The app supports both the latest Online Store 2.0 and older theme versions, offering flexibility for Shopify store owners. By leveraging D: Product Tabs, businesses can improve the competitiveness and appeal of their product pages, ultimately driving customer engagement and conversions.

Show less

No coding required

Product-specific tabs

Flexible conditions

Custom product tabs

Text and media display

Install App

Size Recommendation by sizeez

Claim Offer

Exact body measurements and perfect sizes with AI solution Show more

Size Recommendation by sizeez is an innovative AI-driven app designed to enhance the online shopping experience by providing accurate size recommendations. Understanding that ill-fitting garments lead to customer dissatisfaction and increased returns, sizeez seamlessly integrates into online stores to offer precise body measurements in seconds. With its easy integration, even without developer support, merchants can extend their theme to include this valuable feature. The app offers fitting insights and links size charts for each product, enabling customers to confidently select the right size for their unique body shape. By improving the fit of garments, sizeez aims to boost customer satisfaction, significantly reduce return rates, and potentially increase sales. Size Recommendation by sizeez revolutionizes the online shopping experience, ensuring customers find their perfect fit with ease.

Show less

Seamless integration

Size charts

Body measurements

Ai-driven sizing

Fitting insights

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Multiship

Capabl – Fulfillment Analytics

Mega Better Price

ARPU

QeCart ‑ Slide Out Cart

Entrfy ‑ Product FAQ Creator

Pimsical Retail OS

Dotdigital CXDP

Vortex IQ: AI Store Assistant

BigUp Local

ErrorLog: Real time Bug report

Oakkie: AI Customer Support

Sendlane: Unified Email & SMS

Frete no Produto Empreender

Wizy Wishlist

Voice Bar

RT: Post Purchase Survey

PostRev - Discounts For Data

D: Product Tabs

Size Recommendation by sizeez