Shopify Customer experience apps 2026

App Banner by StoreLab

$9.99 / Month

1 Reviews

Easily drive more mobile app installs from your web traffic Show more

App Banner by StoreLab is a powerful tool designed to boost your mobile app downloads effortlessly. With a simple one-time setup, it integrates seamlessly into your mobile website, strategically placing an inviting banner at the top. This engaging banner prompts customers to download your app, enhancing their experience on mobile devices. Fully customizable to suit your branding, the app provides a marketing edge by being compatible with both Apple and Android devices. Whether you're looking to increase engagement or streamline user interaction, App Banner by StoreLab offers a straightforward solution to elevate your mobile presence.

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Fully customisable

One-time set-up

Apple & android compatible

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Simple CX Survey

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商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。 Show more

Simple CX Survey is an innovative tool designed to evaluate customer experience (CX) from the perspective of your clients, aiming to cultivate more loyal customers. In a world inundated with products and information, delivering compelling experiences has become essential for maintaining strong customer relationships. With Simple CX Survey, you can effortlessly conduct CX investigations on your website or app by easily setting up a pre-designed tag to display surveys as pop-ups on desired pages. The app eliminates the need for complicated survey designs or questionnaire creation. It features straightforward and precise surveys centered around the Net Promoter Score (NPS), allowing users to provide feedback in just a few minutes. By accurately measuring CX, the app helps identify key areas that could turn occasional customers into avid supporters of your brand.

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Simple cx surveys

Tag-based setup

Nps questionnaires

Pop-up surveys

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OrderDynamics Order Management

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Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

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Order processing

Real-time inventory

Order routing

Order consolidation

Distributed order management

Store fulfillment

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Route Protection and Tracking

(3.6/5)

332 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Product recommendations

Order protection

Package tracking

Branded tracking

Shipping insurance

Carbon neutral shipping

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Shipit‑v3

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Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

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Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

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VisioncarePro: Rx Lens & Frame

$124.99-$999 / Month

(5/5)

7 Reviews

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Simplify Eyewear Shopping: Precise Lenses, Effortless Ordering Show more

VisioncarePro: Rx Lens & Frame revolutionizes the eyewear purchasing experience by streamlining the prescription lens ordering process for customers. This app enables users to easily input their prescription information with just a few clicks, significantly reducing the need for multiple visits to optometrists. By integrating advanced customization options like axis, sphere, and cylinder settings, customers can generate infinite custom RX options tailored to their needs. Retailers can conveniently activate prescription options on specific products, collections, or across all offerings, ensuring flexibility and ease of management. The app also allows users to either upload existing prescriptions or fill out a manual form, catering to diverse user preferences. Customers can benefit from a flexible eye configuration, customizing lenses for single or both eyes as needed. Ultimately, VisioncarePro enhances customer experience by delivering precise, high-quality lenses directly from your online store, saving both time and effort.

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Simplified ordering

Custom rx options

Upload prescription

Configurable for eyes

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Infiniti

8.2

1 Reviews

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Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Personalized offers

Real-time tracking

Global network

Real-time access

Instant collaborations

Perpetual rewards

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AskShop.ai

$9.99-$29.99 / Month

2 Reviews

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Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.

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Seamless integration

Brand customization

Instant answers

Visual search

In-depth analysis

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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Promo Compliance

$2.99 / Month

(1/5)

1 Reviews

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Super simple all in one EU Omnibus Complance Manager. Show more

Promo Compliance is a comprehensive app designed to help businesses manage promotional items while staying compliant with the EU Omnibus Directive. It simplifies the complexities of EU regulations, allowing users to create successful promotions without needing any coding skills. The app offers an intuitive drag-and-drop feature, making it easy to integrate with existing themes and effortlessly adjust settings. Promo Compliance ensures that promotional messages are displayed only on relevant pages, enhancing both the user experience and effectiveness of marketing campaigns. Additionally, it comes with built-in language support, automatically tailoring messages to match the language preferences of your visitors. Focus on creating compelling promotions while the app handles compliance and technical details seamlessly. Whether you're a small business or a large enterprise, Promo Compliance is your go-to solution for efficient and compliant promotional management.

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No coding required

Drag and drop

All-in-one management

Eu omnibus compliance

Automated page relevance

Built-in language support

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Today's Project: Buy Button

$3.95 / Month

7.9

13 Reviews

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Explode sales risk free with Sticky Add to Cart and buy butto! Show more

"Today's Project: Buy Button" is an innovative app designed to enhance online shopping experiences by streamlining the purchase process. Aimed at businesses looking to boost sales and revenue, the app features a Sticky Add to Cart functionality that ensures constant visibility of the cart button, encouraging customers to complete purchases with ease. By incorporating a 1-click checkout, the app significantly speeds up the purchasing process, reducing friction and cart abandonment. It also offers a Quantity Selector feature, enabling customers to easily add multiple items to their cart, thus increasing average order values. With these capabilities, "Today's Project: Buy Button" not only enhances the user experience but also optimizes conversion rates for online stores. Emphasizing simplicity and efficiency, this app is ideal for businesses seeking to optimize their e-commerce platforms for better sales performance.

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Sticky add to cart

1-click checkout

Add to cart bar

Quantity selector

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DressThisOn

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Smart size recommendations to cut returns and improve fit. Show more

DressThisOn is an innovative app designed for online clothing brands aiming to enhance customer satisfaction through precise size recommendations. By analyzing both product measurements and individual customer data, DressThisOn suggests the ideal size for each shopper, effectively reducing the rate of returns and enhancing the overall shopping experience. The app seamlessly integrates with a store’s unique size charts, ensuring that customers get personalized sizing tips that inspire confidence in their purchases. Regular updates with real-time store data keep the sizing suggestions accurate and relevant, further minimizing the chances of returns due to size mismatches. DressThisOn is not just a tool for decreasing refunds, but a comprehensive solution for bridging the gap between products and consumers, helping to drive sales and foster trust with reliable sizing guidance. Transform your retail experience with DressThisOn, where accurate sizing meets customer satisfaction.

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Customer data integration

Real-time data updates

Smart size recommendations

Product measurement analysis

Adapts to size charts

Personalized sizing tips

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Octipas OMS Connector

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Connect with octipas order management system Show more

Octipas OMS Connector is a powerful tool designed to enhance your Shopify store's order management and elevate customer experience. By seamlessly integrating with Octipas systems, it streamlines order processing and ensures accurate delivery promises, which in turn helps set clear customer expectations. The app features a back-in-stock notification system to keep your customers engaged and reduce the likelihood of lost sales. Additionally, it offers in-store reservation functionality, effectively bridging the gap between online and in-person shopping experiences, and granting greater shopping flexibility to your customers. To utilize this application, an Octipas account is required, allowing you to take full advantage of its comprehensive features for a smoother retail operation.

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Back-in-stock alerts

Order processing

Order management

In-store pickup

Delivery promises

Product e-reservation

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FAVI Extra & FAVI Pixel

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Links the store with Favi, boosting conversions and sales. Show more

Favi Extra is a straightforward, innovative app designed to enhance customer experience by collecting valuable user reviews on your products and the quality of your e-shop's services. By incorporating this service, you support the visibility and prominence of your offerings within the FAVI catalogue. The platform aims to alleviate consumer doubts about purchasing furniture online, promoting a smoother buying process. Through shared experiences and feedback, businesses can refine purchasing practices and better connect with their audience. Participation in the Favi Extra program can lead to increased sales through discounts and enhanced product perception via FAVI's marketing channels. The app leverages FAVI's strong brand presence, extensive social media reach, and influential partnerships to elevate e-shop engagement and success.

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Boost conversions

Collect user reviews

Enhance product visibility

Gain customer insights

Improve purchasing process

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TS Add-To-Cart BOOSTER

$6.49 / Month

6.3

47 Reviews

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Boost your Revenue by making super easy Add To Cart & Checkout Show more

TS Add-To-Cart BOOSTER is a versatile app designed to streamline the purchasing process for online customers, ensuring an enhanced shopping experience and increased conversion rates. By implementing this tool, online store owners can effortlessly optimize key call-to-action buttons within minutes, making it simpler for customers to proceed with their purchases. The app effectively reduces cart abandonment by offering more add-to-cart and checkout actions. It combines the functionality of three essential tools into a single convenient solution. The Add To Cart Bar feature, for instance, ensures that the add-to-cart button remains visible at all times, minimizing friction and maximizing potential sales. Ultimately, TS Add-To-Cart BOOSTER aims to make the shopping journey seamless, encouraging customers to complete their transactions with ease and efficiency.

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Add to cart bar

Checkout actions

Abandoned carts reduction

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Vortex IQ: AI Store Assistant

$299-$499 / Month

8.2

1 Reviews

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Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

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Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

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bolttech Extended Warranty

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Plug and play extended warranties to unlock additional revenue Show more

The bolttech Extended Warranty app is designed to effortlessly integrate extended warranty services into your existing purchase flow, enhancing customer satisfaction and boosting your business's bottom line. This app, known as Device Protect, offers a seamless solution for merchants looking to offer valuable post-purchase services. To set up the app, merchants will need to obtain a merchant API key and Merchant ID, which are provided upon registering their company in the bolttech merchant portal—a quick and straightforward process. By incorporating bolttech's extended warranty into your offerings, you add significant value to both the customer experience and your revenue streams. The app promises a frictionless approach to configuration and setup, ensuring you can start offering extended warranties with minimal hassle. Whether you're enhancing electronics or other products, bolttech makes the process easy and beneficial for you and your customers alike.

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Seamless integration

Additional revenue

Extended warranties

Customer experience

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Frete no Produto Empreender

$5 / Month

6.2

3 Reviews

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Adicione o box de cálculo de custo e prazo de frete no produto Show more

Frete no Produto Empreender is an intuitive app designed to enhance your customers' shopping experience by integrating a postal code box and delivery estimate directly on the product page. This feature minimizes the need for customer support inquiries by providing essential shipping information upfront. The app includes customizable settings such as enabling shipping zones, setting date formats, and personalizing messages and display boxes to align with your store's aesthetic. Freight costs and delivery times are sourced from your chosen carrier, but you have the flexibility to add extra days to ensure timely deliveries. Additionally, the app offers continuous support through WhatsApp and video calls seven days a week, ensuring you have assistance when you need it. With Frete no Produto, you can streamline the checkout process, improving customer satisfaction and increasing sales efficiency.

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Delivery time estimate

Freight cost calculation

Customer zip input

Freight zones configuration

Delivery date format

Message customization

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Split Test Pro

$10 / Month

8.2

1 Reviews

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Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

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A/b testing

Url targeting

Real-time data

Bayesian analysis

Css tests

Design template targeting

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

App Banner by StoreLab

Simple CX Survey

OrderDynamics Order Management

Route Protection and Tracking

Sidekick AI ‑ Automated Chat

Shipit‑v3

VisioncarePro: Rx Lens & Frame

Infiniti

AskShop.ai

Cavalry AI Customer Support

Promo Compliance

Today's Project: Buy Button

DressThisOn

Octipas OMS Connector

FAVI Extra & FAVI Pixel

TS Add-To-Cart BOOSTER

Vortex IQ: AI Store Assistant

bolttech Extended Warranty

Frete no Produto Empreender

Split Test Pro