Shopify Customer experience apps 2026

Evosem Diamond Search

$99.99-$199.99 / Month

Advanced diamond search based on price shapes and more. Show more

Evosem Diamond Search is an innovative app designed to revolutionize the diamond purchasing experience for both buyers and merchants. By addressing the challenge of overwhelming diamond selections, the app offers intuitive and customizable search options based on criteria like price, shape, and carat weight, making it easier for customers to find their perfect diamond. Advanced filters allow seasoned buyers to refine their search even further, ensuring they find exactly what they need. The app's user-friendly interface enhances customer satisfaction, facilitating easy comparison and seamless purchase processes. Merchants benefit from improved inventory efficiency and the potential to attract and retain more customers due to the streamlined shopping experience. Ultimately, Evosem Diamond Search serves as a powerful tool to enhance and simplify the complex diamond buying journey for everyone involved.

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User-friendly interface

Advanced filters

Customizable search options

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VisioncarePro: Rx Lens & Frame

$124.99-$999 / Month

(5/5)

7 Reviews

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Simplify Eyewear Shopping: Precise Lenses, Effortless Ordering Show more

VisioncarePro: Rx Lens & Frame revolutionizes the eyewear purchasing experience by streamlining the prescription lens ordering process for customers. This app enables users to easily input their prescription information with just a few clicks, significantly reducing the need for multiple visits to optometrists. By integrating advanced customization options like axis, sphere, and cylinder settings, customers can generate infinite custom RX options tailored to their needs. Retailers can conveniently activate prescription options on specific products, collections, or across all offerings, ensuring flexibility and ease of management. The app also allows users to either upload existing prescriptions or fill out a manual form, catering to diverse user preferences. Customers can benefit from a flexible eye configuration, customizing lenses for single or both eyes as needed. Ultimately, VisioncarePro enhances customer experience by delivering precise, high-quality lenses directly from your online store, saving both time and effort.

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Simplified ordering

Custom rx options

Upload prescription

Configurable for eyes

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Parkpalet Returns

9.1

2 Reviews

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Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

Automated returns

Customer portal

Workflow optimization

Shipping label automation

Status updates

Return reason management

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Octocom AI CX & CS suite

$200 / Month

8.2

7 Reviews

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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

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Easy Returns Management System

$19.99 / Month

7.6

26 Reviews

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Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.

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Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

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WC: Invite To WhatsApp Channel

$19.99 / Month

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Seamlessly invite customers to join your WhatsApp channels. Show more

WC: Invite To WhatsApp Channel is an innovative app designed to revolutionize customer engagement for your store. It allows you to effortlessly invite customers to your WhatsApp channels, enabling direct and effective communication on a platform known for its high open and response rates. By utilizing WhatsApp’s powerful features, you can tackle low engagement and retention issues, driving more sales and improving customer experiences. Share product catalogs seamlessly and offer exclusive rewards to enhance customer loyalty. Furthermore, the app provides tools to monitor and analyze customer interactions, offering valuable insights to tailor your offerings better. With WC: Invite To WhatsApp Channel, you can boost your store’s communication strategy and create a more interactive and rewarding experience for your customers.

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Quick communication

Single-click invites

Share product catalogues

Monitor customer interactions

Share exclusive rewards

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RT: Post Purchase Survey

7.4

78 Reviews

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Implement a Post-Purchase Survey to Boost Ecommerce Sales. Show more

RT: Post Purchase Survey is a powerful tool designed to provide invaluable insights into your customers' experiences and preferences. By deploying customizable survey questions, this app helps businesses understand critical information such as where customers discover their brand, their potential competitors, and future purchasing intentions. Knowledge gleaned from these surveys empowers brands to strategize effectively, refine their product offerings, and ultimately gain a competitive edge. The app seamlessly integrates with various themes and provides versatile pop-up types, including quizzes and surveys, enabling businesses to engage with customers in a personalized manner. Additionally, it offers advanced features like A/B testing for pop-ups, allowing for data-driven decision-making to optimize interactions and performance. With RT: Post Purchase Survey, businesses can not only enhance customer satisfaction but also drive revenue growth through informed, tailored strategies.

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Customisable survey questions

Survey revenue analysis

Works with all themes

Pop-up types: quizzes, surveys

Managing pop-ups: a/b testing

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Pimcore PIM Connector

$149-$299 / Month

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Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

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Sync product data

Automate data transfer

Eliminate silos

Enhance efficiency

Streamline pim

Optimize operations

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VP: Add To Cart Sticky

8.2

4 Reviews

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Boost Sales with Add To Cart, Sales Pop Up, Social Proof Show more

VP: Add To Cart Sticky is a must-have app for online store owners looking to enhance their customers' shopping experience. By easily incorporating a sticky "Add to Cart" button on every product page, the app simplifies the purchasing process and encourages more spontaneous buying. This feature not only contributes to improved customer satisfaction but also helps boost sales by facilitating a seamless adding-to-cart experience. Additionally, the app enhances credibility through instant social proof, offering sales notifications that foster trust and urgency. With no coding required, the straightforward installation and configuration guides ensure a hassle-free setup. Elevate your store's functionality and drive sales growth with the VP: Add To Cart Sticky app.

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Social proof notifications

Sticky add-to-cart button

Sales pop-up

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Poldero Notifications

$9.99-$15.99 / Month

8.2

2 Reviews

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Automate and optimize conversions Show more

Poldero Notifications is a powerful tool designed to enhance your Shopify business by improving customer engagement and boosting sales. This app increases conversions through real-time purchase notifications, informing potential buyers of active sales and encouraging them to join in. It drives urgency among visitors with live visitor counts and personalized discount alerts, motivating them to make quick purchasing decisions. Merchants can benefit from actionable insights gained from detailed analytics, helping refine strategies and enhance business performance. With customizable notifications, Poldero ensures that every message fits your brand perfectly, delivering a seamless and professional customer experience. This app is ideal for merchants looking to stand out in the competitive e-commerce landscape by offering dynamic and engaging interactions. Create a sense of urgency and effectively communicate promotions and product information to drive sales and customer satisfaction.

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Customizable notifications

Real-time notifications

Discount alerts

Live visitor counts

Actionable analytics

Enhanced customer experience

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Shipping Rates Logic

$39-$199 / Month

6.6

8 Reviews

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Increase sales by customizing shipping rates Show more

Shipping Rates Logic is an intuitive Shopify app created by a fellow store owner to simplify the process of setting up complex shipping rates, requiring no advanced technical knowledge. By streamlining the shipping setup, the app enhances the customer's shopping experience, which can lead to higher conversion rates. One of its key features is reducing the impact of sticker shock, a common cause of abandoned carts, by providing clear and manageable shipping costs. Business owners often overlook shipping costs as a reason for high cart abandonment, but Shipping Rates Logic addresses this issue head-on. With this app, you can easily customize shipping rates to align with your business strategy, whether it's offering free shipping over a certain amount, tiered rates, or regional pricing. This flexibility empowers store owners to create a more transparent pricing strategy, ultimately improving customer satisfaction and boosting sales. Designed with simplicity in mind, Shipping Rates Logic is an essential tool for any Shopify store looking to optimize its shipping strategy efficiently.

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Customizable rates

Increases conversions

Smoother experience

Reduce abandonments

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AI Agent for Sales and Support

$100-$400 / Month

8.2

3 Reviews

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Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.

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Product recommendations

Customizable appearance

Easy setup

Customer support

Additional sales channel

Question answering

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Shipit‑v3

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Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

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Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

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Ranky ‑Simple membership tiers

$14.99-$49.99 / Month

9.1

3 Reviews

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CRM施策のための会員ランク、会員カード・メンバーシップの仕組みをシンプルに導入可能 Show more

"らんキィ ‑ シンプル会員ランク＆会員証"は、顧客の過去の購入金額や購入回数を基に、会員ランクを自動で付与するアプリです。このアプリでは、ノーコードで会員証や会員カードをマイページに追加することができ、すぐに会員ランクプログラムを開始することが可能です。付与されたランクはメタフィールドに格納されるため、ポイントアプリや定期購入アプリなど、外部アプリとの連携も容易に行えます。設定は全くコードを書くことなく、インストール、ランク設定、テーマへのブロック追加のみで簡単に構築可能です。特定期間の購入情報を基にしたランク条件を設定でき、顧客体験の向上に寄与します。また、会員カードには現在のランクやShopify POSで使用可能な顧客バーコードを表示できるため、オンラインと店舗のスムーズな連携が実現します。

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Automated calculations

Member rank assignment

No-code member cards

Metafield storage

Block theme addition

Periodic rank updates

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Swatchify ‑ Variant Swatches

$7.99-$39.99 / Month

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"Enhance product selection with customizable swatches for easy variant browsing." Show more

Swatchify is an innovative app designed to enhance online shopping experiences by offering merchants customizable swatches to showcase their product variants. The app simplifies the variant selection process, making it visually appealing and user-friendly, which significantly improves the customer journey. Particularly beneficial for stores with numerous product variations, Swatchify optimizes product pages and streamlines customer interactions, leading to improved engagement and increased sales. Merchants can customize swatches for color and image variants, providing a more personalized shopping experience. With options for different swatch shapes, such as circles, squares, and rectangles, in various sizes (small, medium, and large), businesses can tailor their product displays to better align with their branding. Swatchify is thus an essential tool for online retailers aiming to differentiate themselves and maximize their sales potential through enhanced product presentation.

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Customizable swatches

Color/image swatches

Easy variant selection

Multiple shape options

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Vocify ‑ AI Voice Assistant

6.7

4 Reviews

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AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

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Ai voice integration

Interactive customer interaction

Customizable voice interactions

Instant question response

Guided purchasing decisions

Easy no-code setup

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ClickConnector

$99-$499 / Month

(1/5)

1 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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D: Product Tabs

$3.99-$6.99 / Month

9.1

21 Reviews

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Easy to manage and add custom product tabs to product page Show more

D: Product Tabs app is an innovative tool designed to enhance Shopify product pages by allowing users to effortlessly add custom product tabs without any coding knowledge. This app is especially useful for organizing detailed product information in neatly structured tabs, making it easier for customers to access relevant data. With the ability to display a wide range of content—such as text, images, videos, size charts, FAQs, and more—it caters to diverse customer needs and significantly enriches their shopping experience. Users can customize tabs according to various criteria like product type, collection, tags, stock status, vendor, and customer tags, ensuring a streamlined and personalized shopping experience. The app supports both the latest Online Store 2.0 and older theme versions, offering flexibility for Shopify store owners. By leveraging D: Product Tabs, businesses can improve the competitiveness and appeal of their product pages, ultimately driving customer engagement and conversions.

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No coding required

Product-specific tabs

Flexible conditions

Custom product tabs

Text and media display

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Infiniti

8.2

1 Reviews

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Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Personalized offers

Real-time tracking

Global network

Real-time access

Instant collaborations

Perpetual rewards

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Evosem Diamond Search

VisioncarePro: Rx Lens & Frame

Parkpalet Returns

Octocom AI CX & CS suite

Easy Returns Management System

WC: Invite To WhatsApp Channel

RT: Post Purchase Survey

FeedbackBuddy Purchase Surveys

Pimcore PIM Connector

VP: Add To Cart Sticky

Poldero Notifications

Shipping Rates Logic

AI Agent for Sales and Support

Shipit‑v3

Ranky ‑Simple membership tiers

Swatchify ‑ Variant Swatches

Vocify ‑ AI Voice Assistant

ClickConnector

D: Product Tabs

Infiniti