Shopify Customer experience apps 2026

PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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Customer segmentation

Personalized recommendations

Real-time recommendations

Content targeting

Email capture pop-ups

Promo pop-ups

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Sticky Cart+ Fly Cart

$2.95 / Month

(3/5)

1 Reviews

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Expedite Your Customer’s Buying Journey Show more

Sticky Cart+ Fly Cart is a dynamic app designed to enhance the shopping experience on your online store and boost conversion rates. One of its standout features is the "Fly to Cart" animation effect, which delights customers with a visually captivating transition as products glide from their images into the shopping cart upon being added. This engaging feature not only adds a touch of excitement but also provides clear visual feedback that reassures customers their selections have been successfully processed. By incorporating such interactive elements, Sticky Cart+ Fly Cart aims to make online shopping more enjoyable and intuitive. This app focuses on improving user engagement and satisfaction, encouraging shoppers to continue browsing and purchasing. Explore how Sticky Cart+ Fly Cart can transform your online store by integrating seamless, animated interactions that captivate your customers.

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Smooth animation

Fly to cart

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Dotdigital CXDP

7.4

23 Reviews

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Create customer experiences that exceed expectations. Show more

Dotdigital Email & SMS Marketing is a robust customer experience and data platform designed for Shopify users. It enables businesses to craft sophisticated automated marketing campaigns with ease, using intuitive drag-and-drop tools. The platform seamlessly syncs all customer data into a cohesive single view, allowing for the creation of personalized experiences that boost engagement and drive conversions. Powered by artificial intelligence, Dotdigital offers a range of dynamic features including product recommendations, personalized content, and abandoned cart alerts to engage customers across their preferred channels, such as email, SMS, MMS, and WhatsApp. The platform emphasizes a unified data approach, synchronizing customer information from all channels to establish a reliable source of truth. Additionally, Dotdigital enhances communication with tools like WinstonAI for faster data interpretation and improved copywriting, ensuring businesses can deliver smart, engaging messages effectively.

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Marketing automation

Email marketing

Unified data

Sms

Winstonai

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

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Hubtiger

$49-$119 / Month

1 Reviews

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The easiest way to manage your repair or rental business. Show more

Hubtiger is a versatile app designed to optimize and streamline repair and rental operations for businesses. Its Repair Software revolutionizes the service process by digitizing every step from check-in to completion, ensuring faster turnaround times, eliminating paper trails, and significantly enhancing the customer experience. Simultaneously, the Rental Software allows businesses to efficiently manage both short-term and long-term rentals, creating an inviting rental experience that encourages repeat visits. Hubtiger’s powerful features include an online booking widget for effortless reservations, automated customer reminders, and quick quote approvals. Additionally, the app supports subscription-based rental payments and service deposits to secure bookings. It also boasts digital job cards and service checklists that assist in organizing, tracking, and managing repairs, alongside the capability to collect, sign, and store digital rental waivers, making operations smooth and efficient.

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Streamline operations

Enhance customer experience

Service process transformation

Rental management

Boost repeat business

Online booking widget

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PLS: Pack, Inserts, Samples

$19-$99 / Month

8.2

5 Reviews

Add Packaging, Inserts, Gifts, and Samples to Orders. Show more

PLS: Pack, Inserts, Samples is a sophisticated application tailored for merchants aiming to boost customer satisfaction through streamlined shipping processes. By utilizing product dimensions and user-configured rules, the app provides comprehensive control over the shipping method, ensuring each order is packed efficiently and accurately. Designed to minimize fulfillment errors and save time, the app automates the addition of packaging, marketing inserts, and free samples, creating a seamless experience even when using third-party logistics providers that lack this functionality. Merchants can easily implement rules for adding personalized thank-you notes or promotional samples, enhancing their physical marketing efforts. The app calculates the optimal packaging based on product and package dimensions, ensuring cost-effectiveness and customer satisfaction. Additionally, it supports flexible mailers and ship-ready products, adapting to various shipping needs and expanding its utility for a wide range of businesses.

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Configurable rules

Add packaging sku

Perfect package calculation

Tag-based rules

Flexible mailer support

Mega Better Price

$9.99-$29.99 / Month

7.4

10 Reviews

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Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.

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Customizable appearance

Email notifications

Better price form

Popup trigger options

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Shadowfax ‑ Logistics Platform

(3.2/5)

2 Reviews

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Simplify domestic shipping with single click Show more

Shadowfax - Logistics Platform is a comprehensive solution for streamlining domestic shipping across India. Designed specifically for Shopify users, it allows for seamless integration with just a single click, making order management and shipment processing remarkably effortless. The app offers a variety of express delivery options, from as fast as 1-hour deliveries to same-day and next-day services, ensuring both speed and reliability. Customers can benefit from enhancements like doorstep quality checks, instant refunds, and hassle-free return processes. Shadowfax also excels in handling reverse shipments, minimizing cancellations with its optimized services. To elevate the customer experience, the platform provides live tracking capabilities and real-time updates via WhatsApp and SMS. Whether you're looking to enhance your logistics efficiency or offer superior delivery services, Shadowfax is designed to meet all your shipping needs.

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Single-click integration

Express delivery options

Doorstep quality checks

Instant refunds

Hasslefree returns

Live tracking

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Shoppy Store Locator

$10-$70 / Month

8.2

3 Reviews

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Connect shoppers with your closest store locations instantly. Show more

Shoppy Store Locator is a powerful tool designed to help merchants increase foot traffic and boost sales by simplifying the process for customers seeking nearby store locations. Ideal for retailers, franchises, and service-based businesses, this app offers a seamless store discovery experience, resolving the challenge of store visibility and enhancing customer engagement. With features such as store tagging, merchants can effortlessly organize and filter their stores, ensuring a more personalized and efficient discovery process for customers. The app also supports bulk import and updating, allowing businesses to quickly add or update multiple store locations simultaneously. Additionally, it syncs directly with Google My Business, ensuring that store information is always current and accessible. The Address Auto Suggest feature further streamlines customer interaction by providing instant, accurate address auto-completion, enhancing overall customer experience and reinforcing brand loyalty.

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Bulk import

Google sync

Nearby store locator

Store discovery experience

Store visibility enhancement

Store tagging

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CL Variant Image, Color Swatch

$4.9 / Month

8

10 Reviews

Show Variant Options as Color Swatch or Variant Image Swatch Show more

CL Variant Image, Color Swatch is an innovative app designed to enhance the shopping experience by showcasing product variants in a visually appealing manner. The app allows you to display product variants as stunning color swatches or variant image swatches, making it easier for customers to select their preferred options. With the ability to showcase automated variant images or upload custom ones, the app provides a flexible solution for personalized variant presentation. By combining options such as Color, Image, Button, and Dropdown, it offers a dynamic approach to variant selection on both collection and single product pages. The app is fully customizable, allowing brands to seamlessly integrate it with their existing aesthetic. With integrated customer support, CL Variant Image, Color Swatch ensures a smooth experience for both merchants and their customers, ultimately driving increased sales through enhanced product displays.

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Brand customization

Color swatch

Image swatch

Automated variant images

Dropdown options

Variant buttons

Labelcall - Business Caller Id

$9-$20 / Month

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Mobile call center in your hand Show more

Labelcall - Business Caller ID is a transformative app designed to enhance customer interactions by personalizing the call experience. By allowing businesses to greet customers by name and anticipate their needs, the app moves beyond traditional anonymous calls, creating a memorable and efficient communication channel. Seamlessly integrating with existing shop, CRM, or ERP systems, Labelcall brings vital customer information directly to your mobile device, arming you with the knowledge needed to address inquiries promptly and effectively. The app’s intuitive setup means that within minutes, you can start leveraging its features to surprise and delight callers, improving customer satisfaction and loyalty. With its focus on providing an individualized experience, Labelcall elevates your customer service, helping you offer just what the customer is looking for before they even ask. This small technological enhancement can have a broad impact on strengthening customer relationships and driving business growth.

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Quick setup

Crm integration

Erp integration

Personalized greetings

Mobile call center

Customer information display

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QuickStarter: All‑in‑One store

$19.99 / Month

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Boost sales with 10+ tools: reviews, discounts, sticky cart, and more. Show more

QuickStarter: All-in-One Store is a versatile app designed to boost your online store's performance with over 10 powerful tools, all while maintaining optimal speed. The app allows you to effortlessly import and manage product reviews from sources like AliExpress and CSV files, helping to build trust and drive more sales. Enhance your promotional strategies with easy-to-create volume discounts and BOGO offers, encouraging customers to increase their purchase size. Additional features like StickyCart and custom Favicons enhance user experience and brand recognition. QuickStarter ensures your store not only converts more but also provides a seamless shopping journey for your customers. Whether you're just starting out or looking to maximize your existing store, this app provides everything you need to succeed.

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Volume discounts

Sticky cart

Import reviews

Create bogos

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WC: Invite To WhatsApp Channel

$19.99 / Month

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Seamlessly invite customers to join your WhatsApp channels. Show more

WC: Invite To WhatsApp Channel is an innovative app designed to revolutionize customer engagement for your store. It allows you to effortlessly invite customers to your WhatsApp channels, enabling direct and effective communication on a platform known for its high open and response rates. By utilizing WhatsApp’s powerful features, you can tackle low engagement and retention issues, driving more sales and improving customer experiences. Share product catalogs seamlessly and offer exclusive rewards to enhance customer loyalty. Furthermore, the app provides tools to monitor and analyze customer interactions, offering valuable insights to tailor your offerings better. With WC: Invite To WhatsApp Channel, you can boost your store’s communication strategy and create a more interactive and rewarding experience for your customers.

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Quick communication

Single-click invites

Share product catalogues

Monitor customer interactions

Share exclusive rewards

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OrderDocs Pro Print & Email

$6.99-$49.99 / Month

8.2

3 Reviews

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Generate and print all documents for your orders! Show more

OrderDocs Pro Print & Email streamlines your order management process by eliminating the hassle of manually compiling documents for each order. This intuitive app automatically generates essential documents such as packing slips, invoices, product manuals, and country-specific forms, ensuring that you have everything you need at your fingertips. Enhance your customer experience by effortlessly emailing all relevant order documents as soon as an order is placed. The innovative drag-and-drop designer allows you to create customized documents with ease, ensuring they meet your unique business needs. Auto-generate and categorize documents to keep your operations organized and efficient. Let OrderDocs Pro transform how your business handles order documentation, saving you time and improving accuracy.

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Auto-generate documents

Drag-and-drop designer

Instant email dispatch

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Sendlane: Unified Email & SMS

$1550-$600 / Month

7.1

16 Reviews

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Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

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Mirrorsize QuickMeasure

$324-$766 / Month

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Instantly capture body measurements, enhance efficiency, and modernize your business. Show more

Mirrorsize QuickMeasure is a cutting-edge app designed to revolutionize the way businesses capture and utilize body measurements. By leveraging an intuitive, technology-driven approach, the app allows customers to receive accurate measurements simply by answering a few questions, thus eliminating the need for cumbersome manual fittings. This innovative tool saves time, boosts efficiency, and seamlessly integrates into various industries, such as e-commerce and custom apparel. By enhancing customer experience and satisfaction, MS QuickMeasure plays a vital role in increasing conversion rates and reducing abandoned shopping carts. With its focus on modernizing business workflows, Mirrorsize QuickMeasure is the perfect solution for companies looking to streamline operations and improve client interactions.

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Seamless integration

Intuitive interface

Ai-driven technology

Instant measurements

Workflow efficiency

Enhanced satisfaction

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Multiship

$24.99-$299.99 / Month

8.2

12 Reviews

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Ship to multiple addresses & recipients from a single checkout Show more

Multiship is an innovative app designed to enhance the shopping experience in your online store by allowing customers to send items to multiple addresses from a single order. This feature-rich app enables shoppers to assign a unique address to each product in their cart and choose individualized shipping rates per destination. It offers the convenience of grouping items by address, streamlining the shipping process, and selecting from Saved Addresses, ensuring a seamless and intuitive user experience. With Multiship's simplified setup, your customers can manage their orders effortlessly and with confidence. The app integrates smoothly into your existing system, allowing you to fulfill orders as usual without any added complexity. Experience unparalleled flexibility and customer satisfaction with Multiship's efficient multi-address shipping solution.

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Quick setup

Multiple addresses checkout

Individual item addressing

Unique shipping rates

Group items per address

Saved addresses selection

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Octipas OMS Connector

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Connect with octipas order management system Show more

Octipas OMS Connector is a powerful tool designed to enhance your Shopify store's order management and elevate customer experience. By seamlessly integrating with Octipas systems, it streamlines order processing and ensures accurate delivery promises, which in turn helps set clear customer expectations. The app features a back-in-stock notification system to keep your customers engaged and reduce the likelihood of lost sales. Additionally, it offers in-store reservation functionality, effectively bridging the gap between online and in-person shopping experiences, and granting greater shopping flexibility to your customers. To utilize this application, an Octipas account is required, allowing you to take full advantage of its comprehensive features for a smoother retail operation.

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Back-in-stock alerts

Order processing

Order management

In-store pickup

Delivery promises

Product e-reservation

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Bravas Checkout Customizer

$4.99-$19.99 / Month

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Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

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Custom banners

Trust badges

Personalized messages

Gift messages

Custom icons

Social media links

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

PureClarity Personalization

Sticky Cart+ Fly Cart

Dotdigital CXDP

Cavalry AI Customer Support

Pimsical Retail OS

Hubtiger

PLS: Pack, Inserts, Samples

Mega Better Price

Shadowfax ‑ Logistics Platform

Shoppy Store Locator

CL Variant Image, Color Swatch

Labelcall - Business Caller Id

QuickStarter: All‑in‑One store

WC: Invite To WhatsApp Channel

OrderDocs Pro Print & Email

Sendlane: Unified Email & SMS

Mirrorsize QuickMeasure

Multiship

Octipas OMS Connector

Bravas Checkout Customizer