Shopify Customer experience apps 2026

Oakkie: AI Customer Support

$39-$99 / Month

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

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ARPU

$45 / Month

8.2

9 Reviews

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Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

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Customizable emails

2-click upsells

Shipment delays

Variant swaps

Gift options

1-time discounts

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Split Test Pro

$10 / Month

8.2

1 Reviews

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Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

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A/b testing

Url targeting

Real-time data

Bayesian analysis

Css tests

Design template targeting

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Customer engagement

Shopify integration

Multiple warehouses

Create standalone jobs

Custom delivery forms

Efficient routes

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

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Holly - Holiday Promos

$9.99 / Month

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Engage customers with automated Holiday Coupons and Popups Show more

Holly - Holiday Promos is the ultimate app for boosting your store's holiday engagement and sales. Designed to automate coupon codes and deliver festive popups, Holly ensures a unique and inviting shopping experience during key retail holidays. Its user-friendly platform simplifies the management of promotional activities, allowing you to focus on other aspects of your business. Holly’s centralized management and time-saving automation features make it an invaluable tool for store owners looking to enhance customer experience and drive growth. With a variety of customizable coupon types, you can tailor promotions to suit your specific needs, making your store more festive and appealing. Whether you're a local shop or aiming for global expansion, Holly helps streamline your holiday marketing efforts. Start using Holly today to transform your store into a festive shopping destination.

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Time-saving automation

Centralized management

Automate coupons

Festive popups

Various coupon types

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Digitile DAM + Lite PIM

$29-$399 / Month

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Easily Tag & Map Google Drive & Dropbox Images to Products Show more

Digitile DAM + Lite PIM is a powerful application designed to streamline the management of digital assets by centralizing them from platforms like Google Drive, Dropbox, and Shopify into a single, visually intuitive interface. By leveraging retail-focused AI models, Digitile automatically enriches product images, eliminating the need for manual attribution and enhancing the shopper search experience. This tool empowers teams to efficiently organize, tag, and map product image relationships to SKUs, thereby improving customer browsing experiences and expediting the time to market. Automating the mapping of images to SKUs from storage solutions such as Google Drive and Dropbox, Digitile significantly reduces the time spent on Product Information Management tasks. With its AI-driven approach to enriching product data, the app is indispensable for retail businesses aiming to optimize their digital asset management and provide an improved customer experience with minimal effort.

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Sync with shopify

Centralized digital assets

Ai image enrichment

Automate image tagging

Sync with google drive

Sync with dropbox

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Veonr Countdown Pro

$7-$29 / Month

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Customizable designs to create urgency while keeping elegance Show more

Veonr Countdown Pro is a dynamic app designed to enhance customer engagement and drive sales with its visually appealing and customizable countdown timer. This tool is optimized for speed, ensuring that there is no compromise to your shop's performance while adding a sense of urgency to your customers' shopping experience. It effectively helps in boosting conversion rates by captivating prospects with strategic offers and discounts. A sleek banner can be consistently displayed atop your shop, motivating customers to increase their average order value (AOV) by making more purchases quickly. The app accommodates endless customization options, allowing you to tailor its appearance and functionality to perfectly fit your brand’s style. With a robust support system, users can access round-the-clock assistance through an efficient helpdesk. Veonr Countdown Pro ensures an engaging experience for your customers that keeps their attention and drives sales, while you benefit from its seamless integration and unparalleled support.

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Increase urgency

Customizable designs

Boost sales

Increase aov

Clean banner

Zero performance hit

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ProductStreak

$14.99 / Month

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"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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Embeddable forms

Feedback collection

Multi-location widgets

In-store surveys

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Infiniti

8.2

1 Reviews

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Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Personalized offers

Real-time tracking

Global network

Real-time access

Instant collaborations

Perpetual rewards

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PLS: Pack, Inserts, Samples

$19-$99 / Month

8.2

5 Reviews

Add Packaging, Inserts, Gifts, and Samples to Orders. Show more

PLS: Pack, Inserts, Samples is a sophisticated application tailored for merchants aiming to boost customer satisfaction through streamlined shipping processes. By utilizing product dimensions and user-configured rules, the app provides comprehensive control over the shipping method, ensuring each order is packed efficiently and accurately. Designed to minimize fulfillment errors and save time, the app automates the addition of packaging, marketing inserts, and free samples, creating a seamless experience even when using third-party logistics providers that lack this functionality. Merchants can easily implement rules for adding personalized thank-you notes or promotional samples, enhancing their physical marketing efforts. The app calculates the optimal packaging based on product and package dimensions, ensuring cost-effectiveness and customer satisfaction. Additionally, it supports flexible mailers and ship-ready products, adapting to various shipping needs and expanding its utility for a wide range of businesses.

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Configurable rules

Add packaging sku

Perfect package calculation

Tag-based rules

Flexible mailer support

Sticky Cart+ Fly Cart

$2.95 / Month

(3/5)

1 Reviews

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Expedite Your Customer’s Buying Journey Show more

Sticky Cart+ Fly Cart is a dynamic app designed to enhance the shopping experience on your online store and boost conversion rates. One of its standout features is the "Fly to Cart" animation effect, which delights customers with a visually captivating transition as products glide from their images into the shopping cart upon being added. This engaging feature not only adds a touch of excitement but also provides clear visual feedback that reassures customers their selections have been successfully processed. By incorporating such interactive elements, Sticky Cart+ Fly Cart aims to make online shopping more enjoyable and intuitive. This app focuses on improving user engagement and satisfaction, encouraging shoppers to continue browsing and purchasing. Explore how Sticky Cart+ Fly Cart can transform your online store by integrating seamless, animated interactions that captivate your customers.

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Smooth animation

Fly to cart

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Lightnr ‑ Quick Product Swatch

$8.99-$29.99 / Month

8.2

1 Reviews

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Enhance Shopify with custom, fast-loading product swatches for better navigation. Show more

Lightnr - Quick Product Swatch is a dynamic app designed for Shopify store owners to enhance product page functionality by creating visually engaging product group swatches. This innovative tool allows merchants to display grouped products directly on product pages, enabling customers to switch between related items with remarkable ease and speed—achieving load times of less than one second. Merchants are empowered to design custom swatch images and organize products into up to 5 groups, with 4 products in each group, offering a tailored shopping experience. By streamlining product navigation, Lightnr not only improves the customer experience but also increases conversion rates by efficiently showcasing related items. This app is ideal for store owners seeking to provide swift browsing and a rich, interactive product display for their customers.

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Custom swatch design

Fast product switching

Grouped product display

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Wizy Wishlist

$4.99-$79.99 / Month

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Increase conversions with Wizy Wishlist Show more

Wizy Wishlist is a versatile app designed to enhance the shopping experience for both businesses and their customers, whether they are registered members or not. With this app, customers can effortlessly add their favorite products to a wish list, allowing them to easily access these items when they are ready to make a purchase. This feature significantly reduces the time spent on searching for products repeatedly, streamlining the shopping process and leading to increased customer satisfaction. Businesses can customize their wish list page and button to seamlessly integrate with their store's aesthetic. Additionally, Wizy Wishlist provides valuable insights by allowing businesses to track customer demands and requests in real-time. The app's comprehensive control panel offers powerful statistics, making it an essential tool for businesses aiming to better understand and cater to their customers' preferences. Start using Wizy Wishlist today and elevate the efficiency and enjoyment of your customer's shopping journey.

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Customize wishlist

Add products

Remove items

Instant purchase

Easier shopping

Access items

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Mega Better Price

$9.99-$29.99 / Month

9.1

10 Reviews

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Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.

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Customizable appearance

Email notifications

Better price form

Popup trigger options

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HolidaySpark

$3 / Month

8.2

7 Reviews

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Decorate your store with festive animations for every occasion Show more

Festive Decorations is the ultimate app to enhance your store's ambiance with seasonal flair, boosting customer engagement without disrupting their shopping experience. This app offers a vast selection of hundreds of icons and thousands of combinations, allowing you to adorn your store for every holiday and occasion, helping to immerse customers in the shopping spirit. With an easy 1-click installation, no coding is needed to transform your store's background with festive animations. You can customize the size, speed, quantity, and animation of the icons, ensuring a unique display that aligns with your brand. The app also allows animations to be paused or timed, providing flexibility and control over your store's decor. Designed for optimal performance on both desktops and mobile devices, Festive Decorations ensures a seamless and enchanting experience for your customers.

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Page-specific display

Easy installation

Customizable animations

Festive icons

Background decorations

Timer functionality

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Personalify ‑ POD Personalizer

$9.99-$19.99 / Month

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AI-Powered product customization for streamlined sales and enhanced customer experience. Show more

Personalify: POD Customization is an innovative app designed to revolutionize how merchants approach product personalization. By leveraging AI-generated templates, it allows businesses to offer a wide range of customizable products, from engraved jewelry to personalized apparel and gifts, more efficiently than ever before. The app automates the personalization process, improving customer experience, boosting conversion rates, and minimizing errors commonly associated with traditional customization methods. With smart conditional logic and live preview features, customers can visualize their custom products in real-time, enhancing satisfaction and trust. Personalify is the ideal solution for online stores aiming to streamline their customization processes while maximizing sales opportunities. It stands as a vital tool for businesses eager to scale personalization with ease and precision.

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Ai-generated templates

Smart conditional logic

Live customer preview

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Shadowfax ‑ Logistics Platform

7.3

2 Reviews

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Simplify domestic shipping with single click Show more

Shadowfax - Logistics Platform is a comprehensive solution for streamlining domestic shipping across India. Designed specifically for Shopify users, it allows for seamless integration with just a single click, making order management and shipment processing remarkably effortless. The app offers a variety of express delivery options, from as fast as 1-hour deliveries to same-day and next-day services, ensuring both speed and reliability. Customers can benefit from enhancements like doorstep quality checks, instant refunds, and hassle-free return processes. Shadowfax also excels in handling reverse shipments, minimizing cancellations with its optimized services. To elevate the customer experience, the platform provides live tracking capabilities and real-time updates via WhatsApp and SMS. Whether you're looking to enhance your logistics efficiency or offer superior delivery services, Shadowfax is designed to meet all your shipping needs.

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Single-click integration

Express delivery options

Doorstep quality checks

Instant refunds

Hasslefree returns

Live tracking

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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Automated email notifications

Seamless shopify integration

Custom order statuses

Detailed status timeline

Personalized communications

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Oakkie: AI Customer Support

ARPU

Split Test Pro

FeedbackBuddy Purchase Surveys

Arrivy

Pimsical Retail OS

Holly - Holiday Promos

Digitile DAM + Lite PIM

Veonr Countdown Pro

ProductStreak

Infiniti

PLS: Pack, Inserts, Samples

Sticky Cart+ Fly Cart

Lightnr ‑ Quick Product Swatch

Wizy Wishlist

Mega Better Price

HolidaySpark

Personalify ‑ POD Personalizer

Shadowfax ‑ Logistics Platform

Apptomize: Order Status Pro