Shopify Customer experience apps 2026

ARPU

$45 / Month

8.2

9 Reviews

Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

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Multiscount: Tiered Discounts

$8.99-$15.99 / Month

8.2

22 Reviews

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Next generation of stackable and tiered discounts Show more

Multiscount: Tiered Discounts is a powerful app designed to enhance your business's sales strategy by offering dynamic discount options. With advanced stackable and tiered discount technology, you can incentivize customers to make larger purchases through various discount types such as volume discounts, free gifts, order goals, and shipping goals. This flexibility allows you to create personalized discounts that align perfectly with your business goals. By rewarding customers who spend more, Multiscount effectively boosts revenue, increases average order value (AOV), and enhances overall customer experience. Built using native Shopify Functions, the app offers fast and seamless integration, ensuring a smooth user experience. Additionally, promotional banners during checkout highlight available discounts, encouraging customers to maximize their savings and potentially drive bigger orders.

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StoreFAQ‑ Product FAQ Builder

$7.99-$49.99 / Month

8

130 Reviews

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Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.

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bolttech Extended Warranty

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Plug and play extended warranties to unlock additional revenue Show more

The bolttech Extended Warranty app is designed to effortlessly integrate extended warranty services into your existing purchase flow, enhancing customer satisfaction and boosting your business's bottom line. This app, known as Device Protect, offers a seamless solution for merchants looking to offer valuable post-purchase services. To set up the app, merchants will need to obtain a merchant API key and Merchant ID, which are provided upon registering their company in the bolttech merchant portal—a quick and straightforward process. By incorporating bolttech's extended warranty into your offerings, you add significant value to both the customer experience and your revenue streams. The app promises a frictionless approach to configuration and setup, ensuring you can start offering extended warranties with minimal hassle. Whether you're enhancing electronics or other products, bolttech makes the process easy and beneficial for you and your customers alike.

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Wizy Wishlist

$4.99-$79.99 / Month

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Increase conversions with Wizy Wishlist Show more

Wizy Wishlist is a versatile app designed to enhance the shopping experience for both businesses and their customers, whether they are registered members or not. With this app, customers can effortlessly add their favorite products to a wish list, allowing them to easily access these items when they are ready to make a purchase. This feature significantly reduces the time spent on searching for products repeatedly, streamlining the shopping process and leading to increased customer satisfaction. Businesses can customize their wish list page and button to seamlessly integrate with their store's aesthetic. Additionally, Wizy Wishlist provides valuable insights by allowing businesses to track customer demands and requests in real-time. The app's comprehensive control panel offers powerful statistics, making it an essential tool for businesses aiming to better understand and cater to their customers' preferences. Start using Wizy Wishlist today and elevate the efficiency and enjoyment of your customer's shopping journey.

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Custom Product Accordion Tabs

$4.99 / Month

7.6

29 Reviews

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Accordions/Tabs for Product, FAQs or any store page. Show more

Custom Product Accordion Tabs is a versatile app designed to enhance the organization of content on your store's product pages, improving the customer experience by displaying information in easily navigable tabs or accordions. With seamless integration into your shop's theme, you can choose from a selection of curated styles that automatically match your design aesthetics, ensuring a professional and cohesive look. For those who desire more flexibility, the app allows adjustments to colors and icons to meet specific brand needs. Whether you need to create detailed size charts for different product collections or integrate third-party review apps, this tool provides endless customization possibilities. Furthermore, it supports the creation of individual tabs for product-specific information as well as common tabs for entire collections or all products in your store. The app offers five style presets to choose from and accommodates both desktop and mobile views, ensuring a smooth user experience. Additionally, leveraging Shopify 2.0 app blocks, you can easily insert page tabs in any location within your store's pages.

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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NZ Post Address Search

(1/5)

2 Reviews

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Capture valid addresses in your store Show more

The NZ Post Address Search app, developed by New Zealand's leading courier service, integrates seamlessly with your Shopify store to provide real-time address verification. As customers start typing an address during checkout, the app suggests accurate address completions, reducing errors and ensuring parcel precision. Currently compatible with Online Store 1.0, the app promises future updates for Online Store 2.0 support. By integrating this service, businesses can enhance their shipping accuracy and offer customers a smoother checkout experience. The app not only minimizes the risk of delivery mishaps but also bolsters customer satisfaction through efficient and reliable address management. Whether you're looking to streamline your order fulfillment process or enhance your store's operational efficiency, the NZ Post Address Search app is an essential tool for Shopify merchants.

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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CP: Order Editing & Upsell

$49-$129 / Month

8.2

26 Reviews

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Empower customers to self-edit orders, reducing support and boosting sales. Show more

CP: Order Editing & Cancel is a powerful tool designed to streamline your order management process by empowering customers to make real-time changes to their orders. With this app, customers can easily edit shipping addresses, adjust quantities, swap or add products, and even cancel orders before they are shipped. This self-service approach significantly reduces the volume of support tickets, enabling your team to focus on more critical tasks. By offering an enhanced customer experience akin to major e-commerce platforms like Amazon, you can increase Average Order Value (AOV) while reducing costs. The app also provides upsell opportunities through AI-driven recommendations and post-purchase options. Additionally, it supports full integration with your 3PL/WMS systems, and automates refunds with flexible options like store credits or direct returns. This translates to improved customer satisfaction, reduced support needs, and a more efficient operational workflow.

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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AutoCart: Gift With Purchase

$5.99-$8.99 / Month

7.5

13 Reviews

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Auto add gifts, discounted or companion products to the cart Show more

AutoCart: Gift With Purchase is an innovative app designed to revolutionize the shopping cart experience by automatically adding gift products, discounts, or companion items to customer carts based on customizable conditions. This next-generation Cartbot enhances the upselling game by offering promotions such as BOGO or "buy X get Y," which can significantly boost customer satisfaction and loyalty. Seamless integration and an intuitive rule-setting system make it easy for businesses to automate gift additions or remove them if conditions change. The app's ability to schedule promotions and remove products automatically ensures a dynamic and effortless experience for both retailers and shoppers. AutoCart is perfectly integrated with tools like SupaEasy for efficient function generation and data migration, ensuring a hassle-free setup. Furthermore, its multichannel support provides robust assistance via email, in-app chat, and social media, making it accessible and adaptable across different platforms.

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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Bundlemaster ‑ Bundle Builder

$9.99-$119.99 / Month

6.7

7 Reviews

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Choose Bundlemaster and take your online sales to new heights! Show more

Bundlemaster - Bundle Builder is a versatile tool designed to enhance your e-commerce experience by allowing you to create enticing product bundles and gift packages with ease. Whether you’re looking to create single or multi-step bundles, this app guides your customers seamlessly through their shopping journey, encouraging increased spending. Its Mix and Match feature offers complete customization, ensuring your bundles align perfectly with your brand's style on both mobile and PC platforms. You can fine-tune discounts at each step, crafting a shopping experience tailored to your business needs and designed to boost sales. With the ability to set minimum and maximum product limits, you can strategically control the composition of your bundles, maximizing their appeal. Additionally, Bundlemaster allows you to design special gift packages for various occasions, making it a perfect tool for enhancing customer satisfaction and driving sales growth. Start for free and take the first step towards elevating your online store.

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Top Advanced Wishlist App

$0.99 / Month

1 Reviews

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Allow Customer to Create, Save, and Share Favorite Items! Show more

Top Advanced Wishlist App is a powerful tool designed specifically for Shopify store owners seeking to enhance user engagement and boost sales. This app allows customers to create and share wishlists effortlessly with just one click, without the need for registration or login. By enabling shoppers to save and keep track of their favorite products, the app encourages repeat visits, fostering customer loyalty. Its seamless, code-free installation ensures a hassle-free setup, while the robust REST API support offers enhanced integration capabilities. Additionally, the app provides fast and responsive customer support to quickly address user inquiries. Empower your customers by letting them share their desired products via email, text, or social media, tapping into the potential of wishlist marketing and elevating the overall shopping experience.

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Simpu

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Customer support, market segmentation app Show more

Simpu is an integrated customer experience platform designed to simplify and enhance communication for merchants by consolidating multiple channels into a single, efficient interface. By unifying Emails, SMS, WhatsApp, Twitter DMs, and Instagram DMs into one omnichannel inbox, Simpu allows users to engage with customers seamlessly across various platforms. This powerful tool enables businesses to manage and respond to customer inquiries more effectively, ensuring no message is overlooked. Teams can collaborate effortlessly with shared inbox functionality, ensuring everyone stays on the same page and support is consistent across the board. The platform's flexibility accommodates diverse team structures, allowing businesses to customize their communication flow to suit their specific needs. Simpu not only streamlines communication but also equips businesses with essential tools needed to provide exceptional customer support and build lasting relationships.

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Smart Quick Look

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Simple to add quick view carousel to boost conversions Show more

Smart Quick Look is an innovative app designed to enhance the online shopping experience by providing a seamless and efficient checkout process, ultimately boosting conversion rates. With just one click, shoppers can preview products without navigating away from their current page, significantly reducing shopping time. This convenient feature allows customers to easily access product information and effortlessly add items to their cart via a handy popup window. In addition, Smart Quick Look offers customization options, enabling businesses to tailor the app’s appearance to match their unique brand colors. By streamlining the shopping experience, Smart Quick Look not only improves customer satisfaction but also increases the likelihood of completed purchases. Whether for small or large online retailers, this app is an invaluable tool for optimizing the e-commerce journey.

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ProductStreak

$14.99 / Month

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"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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Ask AI consultant

1 Reviews

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Automatically respond product questions powered by ChatGPT AI Show more

Ask AI: Q&A by ChatGPT AI is a revolutionary app designed to streamline customer inquiries on your e-commerce platform. By integrating a simple 'Ask a Question' button on your product pages, this app leverages the power of ChatGPT AI to provide instant, accurate answers, enhancing customer confidence and driving higher conversion rates. With its state-of-the-art AI capabilities, the app ensures that your customers are empowered with the information they need, leading to a more satisfying shopping experience. Implementing this feature means you're not only boosting your sales strategy but also entrusting customer interaction to advanced technology. Experience the AI that powers ChatGPT to transform how your customers shop and interact with your products. Elevate your business today with effortless AI-driven customer support.

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Capabl – Fulfillment Analytics

$99-$349 / Month

8.2

1 Reviews

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Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

ARPU

Multiscount: Tiered Discounts

StoreFAQ‑ Product FAQ Builder

bolttech Extended Warranty

Wizy Wishlist

Custom Product Accordion Tabs

Apptomize: Order Status Pro

NZ Post Address Search

Kedra Live Chat & AI Chatbot

CP: Order Editing & Upsell

Sidekick AI ‑ Automated Chat

AutoCart: Gift With Purchase

Acumen Shift

Bundlemaster ‑ Bundle Builder

Top Advanced Wishlist App

Simpu

Smart Quick Look

ProductStreak

Ask AI consultant

Capabl – Fulfillment Analytics