Shopify Customer experience apps 2026

Carriyo

$29-$412 / Month

Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

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Pango Returns & Shipping

8.2

1 Reviews

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Reduce return processing costs through instantaneous resale Show more

Pango is an innovative, AI-powered solution designed to optimize the way businesses handle product returns. By enabling quality assessment directly from your desktop, Pango helps you seamlessly resell returned items without incurring additional costs. The app provides valuable insights and analytics to support informed decision-making, boosting both operational efficiency and sustainability. With its revolutionary peer-to-peer return technology, Pango not only enhances the customer experience but also aids in maintaining profitability. The platform facilitates direct connections between returned products and potential buyers, fostering a more profitable sales ecosystem. Additionally, Pango automates quality control with AI-driven evaluations and offers a customizable return portal to elevate user experience. It also empowers businesses to set custom policies for fraud prevention and provides flexible reimbursement options like in-store credit, gift cards, exchanges, and refunds.

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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AskShop.ai

$9.99-$29.99 / Month

2 Reviews

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Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.

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D: Product Tabs

$3.99-$6.99 / Month

8.2

21 Reviews

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Easy to manage and add custom product tabs to product page Show more

D: Product Tabs app is an innovative tool designed to enhance Shopify product pages by allowing users to effortlessly add custom product tabs without any coding knowledge. This app is especially useful for organizing detailed product information in neatly structured tabs, making it easier for customers to access relevant data. With the ability to display a wide range of content—such as text, images, videos, size charts, FAQs, and more—it caters to diverse customer needs and significantly enriches their shopping experience. Users can customize tabs according to various criteria like product type, collection, tags, stock status, vendor, and customer tags, ensuring a streamlined and personalized shopping experience. The app supports both the latest Online Store 2.0 and older theme versions, offering flexibility for Shopify store owners. By leveraging D: Product Tabs, businesses can improve the competitiveness and appeal of their product pages, ultimately driving customer engagement and conversions.

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Lightnr ‑ Quick Product Swatch

$8.99-$29.99 / Month

8.2

1 Reviews

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Enhance Shopify with custom, fast-loading product swatches for better navigation. Show more

Lightnr - Quick Product Swatch is a dynamic app designed for Shopify store owners to enhance product page functionality by creating visually engaging product group swatches. This innovative tool allows merchants to display grouped products directly on product pages, enabling customers to switch between related items with remarkable ease and speed—achieving load times of less than one second. Merchants are empowered to design custom swatch images and organize products into up to 5 groups, with 4 products in each group, offering a tailored shopping experience. By streamlining product navigation, Lightnr not only improves the customer experience but also increases conversion rates by efficiently showcasing related items. This app is ideal for store owners seeking to provide swift browsing and a rich, interactive product display for their customers.

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Checkout Star: Improve AOV,CRO

$19-$39 / Month

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Enhance checkout with custom fields and cross sell & upsells Show more

Checkout Star is a powerful app designed to transform the checkout experience for Shopify store owners. This tool offers advanced features such as cross-selling and tax validation specifically tailored for B2B transactions, making it an excellent choice for businesses looking to optimize their average order value (AOV) and conversion rate optimization (CRO). With its customizable shipping options and personalized order features, stores can cater to individual customer needs, fostering a unique brand experience. The app also supports order customization to enhance brand retention and credibility through the addition of logos, marketing consent, and helpdesk features right at checkout. Users will find the seamless integration and user-friendly interface of Checkout Star incredibly effective in boosting sales effortlessly. By incorporating text, images, headings, banners, and paragraphs, businesses can establish a strong brand identity, making Checkout Star an essential tool for any Shopify store aiming to improve customer satisfaction and sales performance.

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FAVI Extra & FAVI Pixel

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Links the store with Favi, boosting conversions and sales. Show more

Favi Extra is a straightforward, innovative app designed to enhance customer experience by collecting valuable user reviews on your products and the quality of your e-shop's services. By incorporating this service, you support the visibility and prominence of your offerings within the FAVI catalogue. The platform aims to alleviate consumer doubts about purchasing furniture online, promoting a smoother buying process. Through shared experiences and feedback, businesses can refine purchasing practices and better connect with their audience. Participation in the Favi Extra program can lead to increased sales through discounts and enhanced product perception via FAVI's marketing channels. The app leverages FAVI's strong brand presence, extensive social media reach, and influential partnerships to elevate e-shop engagement and success.

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NT Signify Customizer

$5 / Month

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Create custom signs easily: enhance brand and customer experience. Show more

The DTS Signify Customizer is an innovative app designed to empower merchants by allowing them to create personalized and professional-quality signage that reflects their brand identity. Ideal for both small businesses and online stores, this tool simplifies the signage design process by eliminating the need for complex graphic design skills or professional artists. With a range of flexible options for sizes, colors, and shapes, businesses can easily tailor signs to meet their specific needs. The app’s real-time preview feature ensures that users can visualize their designs immediately, facilitating quick adjustments and saving valuable time and resources. By streamlining the creation of engaging and customized signs, DTS Signify Customizer helps merchants enhance their brand presence and improve customer experience effortlessly.

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OrderDynamics Order Management

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Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

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Aircall

$120-$210 / Month

(1/5)

2 Reviews

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The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.

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Compass: Customer Account Page

$25-$499 / Month

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Customized Dashboards, My Profile, Reorders, Subscriptions Show more

Compass: Customer Account Page is a cutting-edge app designed to enhance your business by managing customer retention efficiently. With its innovative features, such as in-depth analytics and a fully customizable My Account Dashboard, businesses can easily monitor customer behavior and tailor experiences to individual needs. The app offers adaptable conditional logic for creating effective cancellation flows and customer segmentation, both of which are crucial for improving retention rates. Transform your account dashboard into a centralized hub with dynamic upsell banners to boost customer engagement. Compass also provides valuable insights and data-driven decision-making tools that facilitate business growth. Additionally, the app’s flexible frequency logic and customizable cancellation flow rules ensure a superior customer experience while targeting specific customer segments to maximize retention efforts.

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DHL Fulfillment

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Effortlessly elevate Shopify logistics with DHL's global fulfillment services. Show more

DHL Fulfillment is designed to enhance your Shopify store by integrating with DHL's premier e-commerce logistics services. This app streamlines order management through world-class solutions, including efficient order acceptance, secure storage, precise picking and packing, seamless shipment dispatch using DHL and other carriers, and comprehensive returns management. What sets DHL apart from other logistics providers is its expansive global network of warehouses and delivery partners, which supports businesses in scaling effortlessly from a small pay-as-you-go model to enterprise-level operations. The app offers a single IT integration, providing easy access to global markets with just one point of contact. It enhances the customer experience with features like click-to-delivery visibility and customization options. DHL's commitment to sustainability is reflected in its environmentally friendly practices, from warehousing to last-mile delivery solutions.

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Today's Project: Buy Button

$3.95 / Month

7.9

13 Reviews

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Explode sales risk free with Sticky Add to Cart and buy butto! Show more

"Today's Project: Buy Button" is an innovative app designed to enhance online shopping experiences by streamlining the purchase process. Aimed at businesses looking to boost sales and revenue, the app features a Sticky Add to Cart functionality that ensures constant visibility of the cart button, encouraging customers to complete purchases with ease. By incorporating a 1-click checkout, the app significantly speeds up the purchasing process, reducing friction and cart abandonment. It also offers a Quantity Selector feature, enabling customers to easily add multiple items to their cart, thus increasing average order values. With these capabilities, "Today's Project: Buy Button" not only enhances the user experience but also optimizes conversion rates for online stores. Emphasizing simplicity and efficiency, this app is ideal for businesses seeking to optimize their e-commerce platforms for better sales performance.

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Multiship

$24.99-$299.99 / Month

8.2

12 Reviews

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Ship to multiple addresses & recipients from a single checkout Show more

Multiship is an innovative app designed to enhance the shopping experience in your online store by allowing customers to send items to multiple addresses from a single order. This feature-rich app enables shoppers to assign a unique address to each product in their cart and choose individualized shipping rates per destination. It offers the convenience of grouping items by address, streamlining the shipping process, and selecting from Saved Addresses, ensuring a seamless and intuitive user experience. With Multiship's simplified setup, your customers can manage their orders effortlessly and with confidence. The app integrates smoothly into your existing system, allowing you to fulfill orders as usual without any added complexity. Experience unparalleled flexibility and customer satisfaction with Multiship's efficient multi-address shipping solution.

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Simple CX Survey

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商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。 Show more

Simple CX Survey is an innovative tool designed to evaluate customer experience (CX) from the perspective of your clients, aiming to cultivate more loyal customers. In a world inundated with products and information, delivering compelling experiences has become essential for maintaining strong customer relationships. With Simple CX Survey, you can effortlessly conduct CX investigations on your website or app by easily setting up a pre-designed tag to display surveys as pop-ups on desired pages. The app eliminates the need for complicated survey designs or questionnaire creation. It features straightforward and precise surveys centered around the Net Promoter Score (NPS), allowing users to provide feedback in just a few minutes. By accurately measuring CX, the app helps identify key areas that could turn occasional customers into avid supporters of your brand.

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BigUp Local

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The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

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Pataa Address Autofill

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Digital Addresses for Better Business Show more

Pataa Address Autofill is a powerful application designed to streamline the online shopping experience by enhancing the checkout process. By integrating the Pataa Address fill API, businesses can significantly reduce churn rates, ensuring customers complete their purchases and potentially return for future transactions, thereby boosting brand loyalty. Additionally, the app helps in optimizing and making deliveries more efficient, leading to reduced last-mile delivery costs. This focus on timely deliveries also minimizes the rate of product returns, which in turn helps in maintaining steady revenue streams and customer satisfaction. With the ability to use a single code for complete address filling, it simplifies the user experience and contributes to a seamless and efficient checkout process. Overall, Pataa Address Autofill not only enhances operational efficiency but also improves overall customer experience, making it an invaluable tool for e-commerce stores.

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Custom Product Accordion Tabs

$4.99 / Month

7.6

29 Reviews

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Accordions/Tabs for Product, FAQs or any store page. Show more

Custom Product Accordion Tabs is a versatile app designed to enhance the organization of content on your store's product pages, improving the customer experience by displaying information in easily navigable tabs or accordions. With seamless integration into your shop's theme, you can choose from a selection of curated styles that automatically match your design aesthetics, ensuring a professional and cohesive look. For those who desire more flexibility, the app allows adjustments to colors and icons to meet specific brand needs. Whether you need to create detailed size charts for different product collections or integrate third-party review apps, this tool provides endless customization possibilities. Furthermore, it supports the creation of individual tabs for product-specific information as well as common tabs for entire collections or all products in your store. The app offers five style presets to choose from and accommodates both desktop and mobile views, ensuring a smooth user experience. Additionally, leveraging Shopify 2.0 app blocks, you can easily insert page tabs in any location within your store's pages.

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Shopify Customer experience apps

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Based on reviews

Showing 100 to 120 of 183 Apps

Carriyo

Pango Returns & Shipping

BuyAfterTry

AskShop.ai

D: Product Tabs

Lightnr ‑ Quick Product Swatch

Checkout Star: Improve AOV,CRO

FAVI Extra & FAVI Pixel

NT Signify Customizer

OrderDynamics Order Management

Aircall

Compass: Customer Account Page

DHL Fulfillment

Today's Project: Buy Button

Multiship

Simple CX Survey

BigUp Local

Pataa Address Autofill

Custom Product Accordion Tabs

Kedra Live Chat & AI Chatbot