Shopify Customer experience apps 2026

Digitile DAM + Lite PIM

$29-$399 / Month

Easily Tag & Map Google Drive & Dropbox Images to Products Show more

Digitile DAM + Lite PIM is a powerful application designed to streamline the management of digital assets by centralizing them from platforms like Google Drive, Dropbox, and Shopify into a single, visually intuitive interface. By leveraging retail-focused AI models, Digitile automatically enriches product images, eliminating the need for manual attribution and enhancing the shopper search experience. This tool empowers teams to efficiently organize, tag, and map product image relationships to SKUs, thereby improving customer browsing experiences and expediting the time to market. Automating the mapping of images to SKUs from storage solutions such as Google Drive and Dropbox, Digitile significantly reduces the time spent on Product Information Management tasks. With its AI-driven approach to enriching product data, the app is indispensable for retail businesses aiming to optimize their digital asset management and provide an improved customer experience with minimal effort.

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Sync with shopify

Centralized digital assets

Ai image enrichment

Automate image tagging

Sync with google drive

Sync with dropbox

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Ethercycle ShipTimer

$19 / Month

8.2

12 Reviews

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Shipping Deadline Countdown Timer Show more

Ethercycle ShipTimer is a powerful app designed to enhance your e-commerce operations by incorporating a dynamic "order within" countdown timer on your website. This tool displays the time remaining for customers to place an order and qualify for specific delivery options, such as same-day or next-day shipping. By providing a clear and immediate visual cue, ShipTimer encourages faster purchasing decisions, reducing abandoned carts and boosting conversion rates. The app effectively manages customer expectations, as it transparently communicates cut-off times for delivery, thus improving the overall customer experience. Moreover, ShipTimer aids businesses in optimizing their fulfillment processes by tracking time-sensitive order placements. This not only enhances customer satisfaction but also aligns operations with customer needs, ultimately driving increased sales.

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Countdown timer

Encourage purchases

Manage expectations

Track delivery time

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Trackable ‑ Order Status

$9.99 / Month

8.2

1 Reviews

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Easily view and track orders; save time on customer support. Show more

Trackable ‑ Order Status by Sovi Apps is an efficient tool designed to enhance the customer experience by allowing them to view their order summaries effortlessly and as often as they desire. This app generates a dedicated page, granting customers seamless access to their order details, alleviating the time business owners typically spend on customer support. By focusing on the order summary pages provided by Shopify, Trackable ensures compatibility with major carriers including USPS, UPS, FedEx, DHL, and Canada Post. Customers can conveniently track their orders using their email and order number, making the process straightforward and accessible. The app integrates smoothly with Shopify, promising a simple implementation and a responsive design that benefits both merchants and their clientele. Embrace Trackable to streamline customer interactions and dedicate more time to growing your business.

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Responsive design

Simple implementation

Order summary access

Customer order tracking

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DressThisOn

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Smart size recommendations to cut returns and improve fit. Show more

DressThisOn is an innovative app designed for online clothing brands aiming to enhance customer satisfaction through precise size recommendations. By analyzing both product measurements and individual customer data, DressThisOn suggests the ideal size for each shopper, effectively reducing the rate of returns and enhancing the overall shopping experience. The app seamlessly integrates with a store’s unique size charts, ensuring that customers get personalized sizing tips that inspire confidence in their purchases. Regular updates with real-time store data keep the sizing suggestions accurate and relevant, further minimizing the chances of returns due to size mismatches. DressThisOn is not just a tool for decreasing refunds, but a comprehensive solution for bridging the gap between products and consumers, helping to drive sales and foster trust with reliable sizing guidance. Transform your retail experience with DressThisOn, where accurate sizing meets customer satisfaction.

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Customer data integration

Real-time data updates

Smart size recommendations

Product measurement analysis

Adapts to size charts

Personalized sizing tips

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Ask AI consultant

1 Reviews

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Automatically respond product questions powered by ChatGPT AI Show more

Ask AI: Q&A by ChatGPT AI is a revolutionary app designed to streamline customer inquiries on your e-commerce platform. By integrating a simple 'Ask a Question' button on your product pages, this app leverages the power of ChatGPT AI to provide instant, accurate answers, enhancing customer confidence and driving higher conversion rates. With its state-of-the-art AI capabilities, the app ensures that your customers are empowered with the information they need, leading to a more satisfying shopping experience. Implementing this feature means you're not only boosting your sales strategy but also entrusting customer interaction to advanced technology. Experience the AI that powers ChatGPT to transform how your customers shop and interact with your products. Elevate your business today with effortless AI-driven customer support.

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Instant responses

Ai-powered answers

Ask a question button

Real-time information

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AskShop.ai

$9.99-$29.99 / Month

2 Reviews

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Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.

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Seamless integration

Brand customization

Instant answers

Visual search

In-depth analysis

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Guide Shipping Insurance

7.7

44 Reviews

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Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.

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Quick installation

Increase revenue

Customer loyalty

Checkout protection

Instant resolutions

Premium insurance

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Pintuna: Gift Cards & Loyalty

$35-$150 / Month

9.1

6 Reviews

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Enhance customer engagement and generate incremental revenue Show more

Pintuna is an all-in-one solution for managing gift cards, store credits, and loyalty programs specifically designed for eCommerce brands. Tailored to enhance your revenue and customer experience, this app is seamlessly integrated with popular POS systems like Square and Clover. It allows you to effortlessly import existing gift cards and supports a range of flexible loyalty programs, including offering store credit as rewards. Whether it's a digital or physical gift card, Pintuna ensures a smooth process with custom-branded email confirmations and the ability to add cards to Apple or Google Wallets. The multilingual support ensures global accessibility, helping businesses cater to diverse customer bases and improve retention. For businesses looking to streamline their rewards system and enhance customer loyalty, Pintuna provides a robust and user-friendly solution.

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Loyalty programs

Multiple languages

Gift cards

Store credits

Apple/google wallet

Square/clover integration

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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Personalized dashboard

Event tracking

Real-time insights

Kpi tracking

Metric alerts

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QM: Quoting, Invoicing & Sales

$49-$139 / Month

7.4

8 Reviews

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Custom Quotes, Invoices, Payment for B2B & B2C Stores Show more

QM: Quoting, Invoicing & Sales is a powerful app designed to enhance the selling experience for online and brick-and-mortar merchants. With its seamless integration of quoting, invoicing, and sales management features, it aims to create personalized customer interactions and streamline both B2B and B2C transactions. By syncing inventory across applications through a direct POS connection, merchants can offer tailored billing and payment options. The app ensures all sales documents, order forms, and scheduling pages are easily shareable across any device, simplifying processes and helping businesses close more deals. Users can also send quotes and invoices enriched with images and videos directly through their POS system. Additionally, customer-scheduled appointments are automatically synced with calendars, and sales teams can engage with shoppers via SMS, email, or live chat within quotes. QM's analytics feature allows businesses to track when communications are opened or documents are signed, offering valuable insights into customer engagement.

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Analytics tracking

Order forms

Live chat

Calendar sync

Personalized quotes

Advanced invoicing

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Octocom AI CX & CS suite

$200 / Month

8.2

7 Reviews

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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

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Libautech: Announcement Bar

$6.99-$14.99 / Month

7.6

25 Reviews

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Boost Sales with Customizable Announcement & Free Shipping Bar Show more

Libautech's Announcement Bar is an essential tool for online store owners aiming to keep their customers informed with eye-catching announcements. This versatile app allows you to effortlessly create custom announcement bars for promoting sales, announcing new products, or sharing crucial information directly on your store’s website. With a user-friendly interface and mobile responsiveness, it ensures a seamless integration no matter the device. You can choose from multiple bar types, including Free Shipping, Announcement, Top, and Subscription bars, each customizable in style, color, and font to perfectly match your store's unique aesthetic. Additionally, the app offers targeting options that let you display different bars based on visitor location, device, or scheduled time and date. To top it off, you can track the performance of your announcements, gaining insights into how they affect your store's sales, thus optimizing your marketing strategies.

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Customizable design

Performance tracking

Multiple bar types

Page redirection

Target audience

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Box Now

(3.8/5)

2 Reviews

Claim Offer

"Streamline delivery with locker selection for Greece and Cyprus stores." Show more

Box Now is an innovative app designed to streamline locker delivery services for merchants and their customers. Ideal for stores operating within Greece and Cyprus, the app integrates seamlessly into the checkout process, allowing customers to easily select a Box Now locker location via an interactive map on both the Cart page and during Checkout. Merchants benefit from the ability to create, download, and cancel vouchers, ensuring efficient management of locker deliveries. Additionally, the app offers features like displaying nearby Box Now lockers at Checkout with carrier-calculated shipping, and the flexibility to adjust shipping and COD settings. Box Now enhances the shopping experience by simplifying the delivery process, making it more convenient and efficient for all parties involved.

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Delivery tracking

Carrier calculated shipping

Locker selection map

Voucher management

Bulk voucher handling

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

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Showdrop: Manage Partnerships

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Streamline showcase set-up and management Show more

Showdrop: Manage Partnerships is a tailored app designed specifically for brands looking to enhance their customer engagement through strategic discounts and performance tracking. By seamlessly integrating with Shopify, the app allows businesses to automatically generate unique discount codes for each customer, simplifying the process of offering personalized promotions. The real-time tracking feature provides valuable insights into the performance of sampling campaigns, enabling brands to make informed decisions on-the-go. Post-campaign analytics are effortlessly supported, helping businesses to evaluate the effectiveness of their strategies and adjust their approach for future campaigns. Showdrop ensures a smooth and efficient management of partnerships by combining intuitive features with robust data analysis capabilities. Empower your brand to optimize promotional activities and maximize customer satisfaction with Showdrop's user-friendly interface and comprehensive tracking tools.

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Performance tracking

Discount generation

Post-campaign analytics

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NeemPro

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Enabling the new era of ecommerce by next level fulfillments Show more

NeemPro is a dynamic fulfillment solution tailored for ecommerce businesses seeking efficiency and scalability. With a focus on flexibility, NeemPro provides straightforward pricing and optimized processes to help grow your business while minimizing unnecessary costs and time. The app offers a comprehensive suite of features, including bulk order booking, live inventory visibility, and faster turnaround times, ensuring a superior customer experience. By integrating NeemPro into your ecommerce operations, you can streamline your fulfillment journey, enhancing both speed and accuracy. Whether you're a burgeoning startup or an established enterprise, NeemPro's robust tools are designed to adapt to your needs and help you thrive in a competitive market.

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Bulk order booking

Live inventory visibility

Faster turn around times

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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Swatchify ‑ Variant Swatches

$7.99-$39.99 / Month

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"Enhance product selection with customizable swatches for easy variant browsing." Show more

Swatchify is an innovative app designed to enhance online shopping experiences by offering merchants customizable swatches to showcase their product variants. The app simplifies the variant selection process, making it visually appealing and user-friendly, which significantly improves the customer journey. Particularly beneficial for stores with numerous product variations, Swatchify optimizes product pages and streamlines customer interactions, leading to improved engagement and increased sales. Merchants can customize swatches for color and image variants, providing a more personalized shopping experience. With options for different swatch shapes, such as circles, squares, and rectangles, in various sizes (small, medium, and large), businesses can tailor their product displays to better align with their branding. Swatchify is thus an essential tool for online retailers aiming to differentiate themselves and maximize their sales potential through enhanced product presentation.

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Customizable swatches

Color/image swatches

Easy variant selection

Multiple shape options

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Bundlemaster ‑ Bundle Builder

$9.99-$119.99 / Month

6.7

7 Reviews

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Choose Bundlemaster and take your online sales to new heights! Show more

Bundlemaster - Bundle Builder is a versatile tool designed to enhance your e-commerce experience by allowing you to create enticing product bundles and gift packages with ease. Whether you’re looking to create single or multi-step bundles, this app guides your customers seamlessly through their shopping journey, encouraging increased spending. Its Mix and Match feature offers complete customization, ensuring your bundles align perfectly with your brand's style on both mobile and PC platforms. You can fine-tune discounts at each step, crafting a shopping experience tailored to your business needs and designed to boost sales. With the ability to set minimum and maximum product limits, you can strategically control the composition of your bundles, maximizing their appeal. Additionally, Bundlemaster allows you to design special gift packages for various occasions, making it a perfect tool for enhancing customer satisfaction and driving sales growth. Start for free and take the first step towards elevating your online store.

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Mix and match

Customizable discounts

Multi-step bundles

Min/max product limits

Gift package design

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Neuralens AI Sales Chatbot

$129-$449 / Month

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AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.

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Product recommendations

Order tracking

Image-based search

24/7 product support

Resolve faqs

Live chat handoff

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Digitile DAM + Lite PIM

Ethercycle ShipTimer

Trackable ‑ Order Status

DressThisOn

Ask AI consultant

AskShop.ai

Guide Shipping Insurance

Pintuna: Gift Cards & Loyalty

Acumen Shift

QM: Quoting, Invoicing & Sales

Octocom AI CX & CS suite

Libautech: Announcement Bar

Box Now

POWR: FAQ Page | Help Center

Showdrop: Manage Partnerships

NeemPro

Cavalry AI Customer Support

Swatchify ‑ Variant Swatches

Bundlemaster ‑ Bundle Builder

Neuralens AI Sales Chatbot