Shopify Customer experience apps 2026

Holly - Holiday Promos

$9.99 / Month

Engage customers with automated Holiday Coupons and Popups Show more

Holly - Holiday Promos is the ultimate app for boosting your store's holiday engagement and sales. Designed to automate coupon codes and deliver festive popups, Holly ensures a unique and inviting shopping experience during key retail holidays. Its user-friendly platform simplifies the management of promotional activities, allowing you to focus on other aspects of your business. Holly’s centralized management and time-saving automation features make it an invaluable tool for store owners looking to enhance customer experience and drive growth. With a variety of customizable coupon types, you can tailor promotions to suit your specific needs, making your store more festive and appealing. Whether you're a local shop or aiming for global expansion, Holly helps streamline your holiday marketing efforts. Start using Holly today to transform your store into a festive shopping destination.

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Time-saving automation

Centralized management

Automate coupons

Festive popups

Various coupon types

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Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Vortex IQ: AI Store Assistant

$299-$499 / Month

9.1

1 Reviews

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Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

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Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

38 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

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Ethercycle ShipTimer

$19 / Month

8.2

12 Reviews

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Shipping Deadline Countdown Timer Show more

Ethercycle ShipTimer is a powerful app designed to enhance your e-commerce operations by incorporating a dynamic "order within" countdown timer on your website. This tool displays the time remaining for customers to place an order and qualify for specific delivery options, such as same-day or next-day shipping. By providing a clear and immediate visual cue, ShipTimer encourages faster purchasing decisions, reducing abandoned carts and boosting conversion rates. The app effectively manages customer expectations, as it transparently communicates cut-off times for delivery, thus improving the overall customer experience. Moreover, ShipTimer aids businesses in optimizing their fulfillment processes by tracking time-sensitive order placements. This not only enhances customer satisfaction but also aligns operations with customer needs, ultimately driving increased sales.

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Countdown timer

Encourage purchases

Manage expectations

Track delivery time

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HKT: Quick View ‑ Add To Cart

(3.6/5)

12 Reviews

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Quick view product & one-click buy. Optimize Conversion Rate Show more

VP: Quick View ‑ Add To Cart is an innovative app designed to enhance the online shopping experience by allowing customers to preview products swiftly with just one click. This feature ensures that shoppers can access detailed product information without the need to reload the entire site, thus significantly reducing browsing time. By streamlining the navigation process, the app offers a seamless and convenient shopping experience that is likely to increase conversion rates. Shoppers can easily add products to their cart directly from the Quick View pop-up, maintaining the flow of their shopping journey. The app is user-friendly and requires no coding, making it an ideal solution for store owners looking to boost sales and improve customer satisfaction effortlessly. With VP: Quick View ‑ Add To Cart, enhancing your e-commerce platform's efficiency and customer experience has never been easier.

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Faster browsing

Quick product preview

One-click buy

Instant add to cart

Popup cart update

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Nitro X

$149-$249 / Month

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"Seamlessly redirect shoppers from in-app to native browsers." Show more

Smart Redirectx is a seamless solution for online retailers looking to enhance customer experience and boost conversion rates. By automatically redirecting shoppers from social media in-app browsers to their trusted native browsers, it ensures full website functionality, faster load times, and smoother checkout processes. This not only provides a more stable browsing environment, reducing bounce rates but also accurately maintains tracking parameters. As a result, it significantly improves your analytics and retargeting efforts. Installation is simple and requires no technical expertise, allowing you to quickly and effortlessly optimize your store's performance. With Smart Redirectx, you can offer a more reliable and efficient shopping experience to your customers.

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Faster load times

Automatic browser redirect

Maintains tracking parameters

Smoother checkout process

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RT: Post Purchase Survey

7.4

78 Reviews

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Implement a Post-Purchase Survey to Boost Ecommerce Sales. Show more

RT: Post Purchase Survey is a powerful tool designed to provide invaluable insights into your customers' experiences and preferences. By deploying customizable survey questions, this app helps businesses understand critical information such as where customers discover their brand, their potential competitors, and future purchasing intentions. Knowledge gleaned from these surveys empowers brands to strategize effectively, refine their product offerings, and ultimately gain a competitive edge. The app seamlessly integrates with various themes and provides versatile pop-up types, including quizzes and surveys, enabling businesses to engage with customers in a personalized manner. Additionally, it offers advanced features like A/B testing for pop-ups, allowing for data-driven decision-making to optimize interactions and performance. With RT: Post Purchase Survey, businesses can not only enhance customer satisfaction but also drive revenue growth through informed, tailored strategies.

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Customisable survey questions

Survey revenue analysis

Works with all themes

Pop-up types: quizzes, surveys

Managing pop-ups: a/b testing

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Digitile DAM + Lite PIM

$29-$399 / Month

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Easily Tag & Map Google Drive & Dropbox Images to Products Show more

Digitile DAM + Lite PIM is a powerful application designed to streamline the management of digital assets by centralizing them from platforms like Google Drive, Dropbox, and Shopify into a single, visually intuitive interface. By leveraging retail-focused AI models, Digitile automatically enriches product images, eliminating the need for manual attribution and enhancing the shopper search experience. This tool empowers teams to efficiently organize, tag, and map product image relationships to SKUs, thereby improving customer browsing experiences and expediting the time to market. Automating the mapping of images to SKUs from storage solutions such as Google Drive and Dropbox, Digitile significantly reduces the time spent on Product Information Management tasks. With its AI-driven approach to enriching product data, the app is indispensable for retail businesses aiming to optimize their digital asset management and provide an improved customer experience with minimal effort.

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Sync with shopify

Centralized digital assets

Ai image enrichment

Automate image tagging

Sync with google drive

Sync with dropbox

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SwipeShop

$9.99 / Month

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Insights for products by letting customers swipe through them Show more

SwipeShop is a dynamic app designed to enhance both customer interaction and store management by allowing users to swipe products right or left. This intuitive swiping feature provides direct feedback on product popularity, helping store owners identify top-performing items and those requiring repositioning. By leveraging this data, store owners can optimize their sales funnel, personalize customer experiences, and increase conversions. SwipeShop also integrates seamlessly with Shopify Flows, enabling automated actions such as targeted discounts, personalized recommendations, and marketing emails based on swipe patterns. Additionally, focusing on customer engagement, the app empowers businesses to tailor promotions towards products customers show interest in, potentially boosting sales and customer satisfaction. With SwipeShop, drive data-inspired decisions and create a more responsive and appealing shopping environment.

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Targeted promotions

Discount triggers

Customer swiping

Swipe data analysis

Customized shopify flows

Direct feedback

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Octipas OMS Connector

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Connect with octipas order management system Show more

Octipas OMS Connector is a powerful tool designed to enhance your Shopify store's order management and elevate customer experience. By seamlessly integrating with Octipas systems, it streamlines order processing and ensures accurate delivery promises, which in turn helps set clear customer expectations. The app features a back-in-stock notification system to keep your customers engaged and reduce the likelihood of lost sales. Additionally, it offers in-store reservation functionality, effectively bridging the gap between online and in-person shopping experiences, and granting greater shopping flexibility to your customers. To utilize this application, an Octipas account is required, allowing you to take full advantage of its comprehensive features for a smoother retail operation.

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Back-in-stock alerts

Order processing

Order management

In-store pickup

Delivery promises

Product e-reservation

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TrackShip

1 Reviews

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Shipment Tracking & Customer Experience Platform Show more

TrackShip is a robust application designed to streamline your post-shipping process by automatically tracking shipped orders with over 700 shipping carriers worldwide. It handles all customer touchpoints, from shipping notification to delivery confirmation, helping you reduce time spent responding to shipping inquiries. By offering real-time tracking and proactive delivery updates, TrackShip enhances the post-purchase experience for your customers, fostering brand loyalty and trust. Its efficient workflow not only minimizes customer service efforts but also encourages customer engagement, leading to more repeat orders. With TrackShip, you can focus on growing your business while ensuring a delightful customer journey from the moment an order is shipped.

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Engage customers

Auto-tracks shipments

700+ carriers

Reduces inquiry time

Proactive updates

Enhances post-purchase

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NZ Post Address Search

(1/5)

2 Reviews

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Capture valid addresses in your store Show more

The NZ Post Address Search app, developed by New Zealand's leading courier service, integrates seamlessly with your Shopify store to provide real-time address verification. As customers start typing an address during checkout, the app suggests accurate address completions, reducing errors and ensuring parcel precision. Currently compatible with Online Store 1.0, the app promises future updates for Online Store 2.0 support. By integrating this service, businesses can enhance their shipping accuracy and offer customers a smoother checkout experience. The app not only minimizes the risk of delivery mishaps but also bolsters customer satisfaction through efficient and reliable address management. Whether you're looking to streamline your order fulfillment process or enhance your store's operational efficiency, the NZ Post Address Search app is an essential tool for Shopify merchants.

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Instant address verification

Address completion suggestions

Improved accuracy

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RG Frequently Bought Together

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Boost sales with AI-driven product bundles; perfect for Shopify stores.

Manual product selection

Customizable design

Seamless integration

Customer behavior insights

Ai-driven bundles

Custom ui design

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Fresh Relevance

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Personalize customer experiences with ease Show more

Fresh Relevance is an innovative personalization platform tailored for commerce-driven businesses, designed to enhance customer experiences across multiple digital channels such as websites, apps, emails, SMS, and ads. This user-friendly solution allows businesses to optimize their content without the need for technical expertise, thereby saving time and improving conversion rates. By seamlessly integrating with your existing tech stack, Fresh Relevance helps reduce bounce rates through personalized web and app content tailored to individual shoppers. It offers dynamic engagement tools including behavior-triggered emails and SMS, as well as product recommendations based on shopper interests to drive revenue growth. The platform further enhances marketing strategies with social proof tactics that boost conversions and customer engagement. Additionally, Fresh Relevance connects siloed data across your martech stack, creating rich customer profiles for a more comprehensive understanding of shopper behavior and preferences.

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Product recommendations

Data integration

Personalized web content

Behavior-triggered messages

Social proof tactics

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Custom Product Accordion Tabs

$4.99 / Month

7.6

29 Reviews

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Accordions/Tabs for Product, FAQs or any store page. Show more

Custom Product Accordion Tabs is a versatile app designed to enhance the organization of content on your store's product pages, improving the customer experience by displaying information in easily navigable tabs or accordions. With seamless integration into your shop's theme, you can choose from a selection of curated styles that automatically match your design aesthetics, ensuring a professional and cohesive look. For those who desire more flexibility, the app allows adjustments to colors and icons to meet specific brand needs. Whether you need to create detailed size charts for different product collections or integrate third-party review apps, this tool provides endless customization possibilities. Furthermore, it supports the creation of individual tabs for product-specific information as well as common tabs for entire collections or all products in your store. The app offers five style presets to choose from and accommodates both desktop and mobile views, ensuring a smooth user experience. Additionally, leveraging Shopify 2.0 app blocks, you can easily insert page tabs in any location within your store's pages.

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Curated styles selection

Customizable colours/icons

Size charts creation

Third-party app embedding

Individual product tabs

Collection-specific tabs

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Veonr Countdown Pro

$7-$29 / Month

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Customizable designs to create urgency while keeping elegance Show more

Veonr Countdown Pro is a dynamic app designed to enhance customer engagement and drive sales with its visually appealing and customizable countdown timer. This tool is optimized for speed, ensuring that there is no compromise to your shop's performance while adding a sense of urgency to your customers' shopping experience. It effectively helps in boosting conversion rates by captivating prospects with strategic offers and discounts. A sleek banner can be consistently displayed atop your shop, motivating customers to increase their average order value (AOV) by making more purchases quickly. The app accommodates endless customization options, allowing you to tailor its appearance and functionality to perfectly fit your brand’s style. With a robust support system, users can access round-the-clock assistance through an efficient helpdesk. Veonr Countdown Pro ensures an engaging experience for your customers that keeps their attention and drives sales, while you benefit from its seamless integration and unparalleled support.

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Increase urgency

Customizable designs

Boost sales

Increase aov

Clean banner

Zero performance hit

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Split Test Pro

$10 / Month

8.2

1 Reviews

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Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

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A/b testing

Url targeting

Real-time data

Bayesian analysis

Css tests

Design template targeting

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SeamlessNPS: Customer Loyality

$7.9-$99 / Month

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Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

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Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Holly - Holiday Promos

Desku: Leading AI Chatbot

Vortex IQ: AI Store Assistant

POWR: FAQ Page | Help Center

Ethercycle ShipTimer

HKT: Quick View ‑ Add To Cart

Nitro X

RT: Post Purchase Survey

Digitile DAM + Lite PIM

SwipeShop

Octipas OMS Connector

TrackShip

NZ Post Address Search

RG Frequently Bought Together

FeedbackBuddy Purchase Surveys

Fresh Relevance

Custom Product Accordion Tabs

Veonr Countdown Pro

Split Test Pro

SeamlessNPS: Customer Loyality