Shopify Customer experience apps 2026

BuyAfterTry

Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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StoreFAQ‑ Product FAQ Builder

$7.99-$49.99 / Month

8

130 Reviews

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Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.

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PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

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Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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Vocify ‑ AI Voice Assistant

6.7

4 Reviews

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AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

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QM: Quoting, Invoicing & Sales

$49-$139 / Month

7.4

8 Reviews

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Custom Quotes, Invoices, Payment for B2B & B2C Stores Show more

QM: Quoting, Invoicing & Sales is a powerful app designed to enhance the selling experience for online and brick-and-mortar merchants. With its seamless integration of quoting, invoicing, and sales management features, it aims to create personalized customer interactions and streamline both B2B and B2C transactions. By syncing inventory across applications through a direct POS connection, merchants can offer tailored billing and payment options. The app ensures all sales documents, order forms, and scheduling pages are easily shareable across any device, simplifying processes and helping businesses close more deals. Users can also send quotes and invoices enriched with images and videos directly through their POS system. Additionally, customer-scheduled appointments are automatically synced with calendars, and sales teams can engage with shoppers via SMS, email, or live chat within quotes. QM's analytics feature allows businesses to track when communications are opened or documents are signed, offering valuable insights into customer engagement.

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ClickConnector

$99-$499 / Month

(1.7/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Revize: Order Editing & Upsell

$49-$149 / Month

8.2

89 Reviews

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Let customers edit orders, add products, & switch items easily Show more

Revize: Order Editing & Upsell is a transformative app designed to enhance customer satisfaction by empowering them to manage their post-purchase experience. This innovative tool allows customers to easily correct mistakes, update their shipping address, adjust order quantities, switch products, and add items before shipping, significantly reducing friction in the buying process. By minimizing support tickets and returns, Revize not only boosts customer satisfaction but also enhances operational efficiency for businesses. The app facilitates upselling opportunities, offering seamless avenues for customers to increase their purchase value effortlessly. With features like automated refunds, self-service order cancellations, and customizable order edit windows, it provides a flexible and user-friendly experience. Revize is a key driver in improving average order value (AOV) and fostering lasting customer loyalty, making it a valuable asset for any online store.

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Trusted Product Tabs with AI

$4.99-$89 / Month

8.2

96 Reviews

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Organize products with customizable tabs & accordions with AI Show more

Tabs: SEO Product Tabs with AI is a versatile app designed to organize and enhance your online store's product content using tabs and sections. By offering tools to generate product tabs and descriptions with AI, it simplifies the process of managing shared content like size guides and warranty information, thereby saving time and effort. The app supports theme extensions, ensuring that its script has minimal to no impact on your store's speed, all while being adapted for SEO to boost visibility and conversions. Users can present their content using either vertical accordion or horizontal tabs, allowing for a customizable and engaging user experience. Additionally, the app offers shared tab features to efficiently distribute content across multiple products. With SEO optimization and compliance with accessibility standards like WCAG 2.0, Tabs integrates seamlessly into your store, enhancing the customer's shopping journey and elevating overall satisfaction.

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Easy Background Music ‑ Musica

8

95 Reviews

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Add custom background music, or play song of choice Show more

Easy Background Music – Musica is a Shopify app designed to enhance customer experience by integrating soothing background music into your online store. This app allows you to select songs or ambient music that align with your brand's vibe or the ongoing festive season, such as playing Jingle Bells during Christmas to create a joyful shopping atmosphere. Its intuitive interface seamlessly blends with your Shopify dashboard and store theme, ensuring a cohesive user experience. With Easy Background Music – Musica, you can preview the music player live and easily configure it to sync music across browser tabs for a consistent auditory experience. By delighting your customers with carefully chosen tunes, you can create an inviting environment that may boost customer engagement and increase sales. Transform your store into an immersive shopping destination with the simple yet elegant solutions provided by this app.

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Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Klaviyo Reviews

$25 / Month

7.9

178 Reviews

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Build 5-star experiences for your customers. Show more

Klaviyo Reviews is a comprehensive platform designed to streamline and optimize the management of product reviews, centralizing all your data for a cohesive operational experience. It ensures all review requests are delivered punctually and in accordance with your brand’s guidelines while preventing duplication by utilizing your existing templates and implementing smart sending rules. The app offers automation for review requests through both email and SMS, and it allows you to prominently showcase top reviews in communications and on your website. With tools to categorize and build segments based on star ratings and custom questions, Klaviyo Reviews helps you better understand and leverage customer feedback. Users can also incentivize reviews by rewarding customers with unique coupons and import previous reviews seamlessly. Additionally, the app provides flexible display options such as carousels, media galleries, and detailed review summaries, enhancing the visibility and accessibility of customer feedback across platforms.

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Poldero Notifications

$9.99-$15.99 / Month

8.2

2 Reviews

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Automate and optimize conversions Show more

Poldero Notifications is a powerful tool designed to enhance your Shopify business by improving customer engagement and boosting sales. This app increases conversions through real-time purchase notifications, informing potential buyers of active sales and encouraging them to join in. It drives urgency among visitors with live visitor counts and personalized discount alerts, motivating them to make quick purchasing decisions. Merchants can benefit from actionable insights gained from detailed analytics, helping refine strategies and enhance business performance. With customizable notifications, Poldero ensures that every message fits your brand perfectly, delivering a seamless and professional customer experience. This app is ideal for merchants looking to stand out in the competitive e-commerce landscape by offering dynamic and engaging interactions. Create a sense of urgency and effectively communicate promotions and product information to drive sales and customer satisfaction.

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Inmar Package Free Returns

7.4

8 Reviews

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Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

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Full Fill All Orders Perfectly

$1250-$500 / Month

8.2

3 Reviews

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Easily manage your warehouse batching and product bundling Show more

Full Fill All Orders Perfectly is a comprehensive app designed to help ecommerce brands streamline their SKU management, enhancing both the shopping experience and operational efficiency. By addressing common kitting and bundling challenges, the app ensures third-party logistics (3PL) partners have everything they need to fulfill orders accurately. One of its key benefits is reducing unnecessary order processing issues, ultimately saving time and money. Additionally, Full Fill aids in minimizing packaging waste, thereby cutting costs and reducing the carbon footprint. The app also improves customer satisfaction—and consequently, lifetime value (LTV)—by reducing order errors and mispacks. Moreover, it offers features for managing backorders and pre-orders, smoothing out cash flow, and controlling batch times to 3PLs to lower the rate of returned packages and customer service costs.

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NZ Post Address Search

(1/5)

2 Reviews

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Capture valid addresses in your store Show more

The NZ Post Address Search app, developed by New Zealand's leading courier service, integrates seamlessly with your Shopify store to provide real-time address verification. As customers start typing an address during checkout, the app suggests accurate address completions, reducing errors and ensuring parcel precision. Currently compatible with Online Store 1.0, the app promises future updates for Online Store 2.0 support. By integrating this service, businesses can enhance their shipping accuracy and offer customers a smoother checkout experience. The app not only minimizes the risk of delivery mishaps but also bolsters customer satisfaction through efficient and reliable address management. Whether you're looking to streamline your order fulfillment process or enhance your store's operational efficiency, the NZ Post Address Search app is an essential tool for Shopify merchants.

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Compass: Customer Account Page

$25-$499 / Month

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Customized Dashboards, My Profile, Reorders, Subscriptions Show more

Compass: Customer Account Page is a cutting-edge app designed to enhance your business by managing customer retention efficiently. With its innovative features, such as in-depth analytics and a fully customizable My Account Dashboard, businesses can easily monitor customer behavior and tailor experiences to individual needs. The app offers adaptable conditional logic for creating effective cancellation flows and customer segmentation, both of which are crucial for improving retention rates. Transform your account dashboard into a centralized hub with dynamic upsell banners to boost customer engagement. Compass also provides valuable insights and data-driven decision-making tools that facilitate business growth. Additionally, the app’s flexible frequency logic and customizable cancellation flow rules ensure a superior customer experience while targeting specific customer segments to maximize retention efforts.

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Socloz: OMS platform

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The Omnichannel platform that adapts to your needs. Show more

Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.

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Infiniti

8.2

1 Reviews

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Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Shopify Customer experience apps

Related Categories

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Based on reviews

Showing 100 to 120 of 183 Apps

BuyAfterTry

Apptomize: Order Status Pro

POWR: FAQ Page | Help Center

StoreFAQ‑ Product FAQ Builder

PureClarity Personalization

Vocify ‑ AI Voice Assistant

QM: Quoting, Invoicing & Sales

ClickConnector

Revize: Order Editing & Upsell

Trusted Product Tabs with AI

Easy Background Music ‑ Musica

Desku: Leading AI Chatbot

Klaviyo Reviews

Poldero Notifications

Inmar Package Free Returns

Full Fill All Orders Perfectly

NZ Post Address Search

Compass: Customer Account Page

Socloz: OMS platform

Infiniti