Shopify Customer experience apps 2026

ProductStreak

$14.99 / Month

"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

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Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Carriyo

$29-$412 / Month

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Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

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Split Test Pro

$10 / Month

8.2

1 Reviews

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Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

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DressThisOn

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Smart size recommendations to cut returns and improve fit. Show more

DressThisOn is an innovative app designed for online clothing brands aiming to enhance customer satisfaction through precise size recommendations. By analyzing both product measurements and individual customer data, DressThisOn suggests the ideal size for each shopper, effectively reducing the rate of returns and enhancing the overall shopping experience. The app seamlessly integrates with a store’s unique size charts, ensuring that customers get personalized sizing tips that inspire confidence in their purchases. Regular updates with real-time store data keep the sizing suggestions accurate and relevant, further minimizing the chances of returns due to size mismatches. DressThisOn is not just a tool for decreasing refunds, but a comprehensive solution for bridging the gap between products and consumers, helping to drive sales and foster trust with reliable sizing guidance. Transform your retail experience with DressThisOn, where accurate sizing meets customer satisfaction.

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Simple CX Survey

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商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。 Show more

Simple CX Survey is an innovative tool designed to evaluate customer experience (CX) from the perspective of your clients, aiming to cultivate more loyal customers. In a world inundated with products and information, delivering compelling experiences has become essential for maintaining strong customer relationships. With Simple CX Survey, you can effortlessly conduct CX investigations on your website or app by easily setting up a pre-designed tag to display surveys as pop-ups on desired pages. The app eliminates the need for complicated survey designs or questionnaire creation. It features straightforward and precise surveys centered around the Net Promoter Score (NPS), allowing users to provide feedback in just a few minutes. By accurately measuring CX, the app helps identify key areas that could turn occasional customers into avid supporters of your brand.

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Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

(1.9/5)

4 Reviews

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Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

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OrderDynamics Order Management

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Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

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Multiship

$24.99-$299.99 / Month

8.2

12 Reviews

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Ship to multiple addresses & recipients from a single checkout Show more

Multiship is an innovative app designed to enhance the shopping experience in your online store by allowing customers to send items to multiple addresses from a single order. This feature-rich app enables shoppers to assign a unique address to each product in their cart and choose individualized shipping rates per destination. It offers the convenience of grouping items by address, streamlining the shipping process, and selecting from Saved Addresses, ensuring a seamless and intuitive user experience. With Multiship's simplified setup, your customers can manage their orders effortlessly and with confidence. The app integrates smoothly into your existing system, allowing you to fulfill orders as usual without any added complexity. Experience unparalleled flexibility and customer satisfaction with Multiship's efficient multi-address shipping solution.

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Infiniti

8.2

1 Reviews

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Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Wizy Product Recommendation

$4.99 / Month

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Customizable banners with Wizy Product Recommendation App Show more

Wizy Product Recommendation is a dynamic app designed to enhance your website by spotlighting selected products through customizable banners. These banners can be tailored to perfectly match your brand identity, allowing you to choose colors, fonts, and styles that captivate your audience. With its seamless integration, the app enhances customer experience without disrupting the user's journey on your site. Wizy Product Recommendation not only improves your brand visibility but also aims to boost your sales. The app features an intuitive interface that highlights manual suggestions to engage your customers effectively. Additionally, the app offers an efficient dashboard to track and measure the performance of your recommendations, providing valuable insights to optimize your marketing strategy.

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Route Protection and Tracking

(3.6/5)

332 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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SMSto: SMS & Abandoned Carts

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SMSto:Transforming eCommerce Communication, One Text at a Time Show more

SMSto is an innovative app designed to revolutionize your customer communication strategy through efficient SMS campaigns. It offers real-time SMS alerts on order updates, enhancing the customer experience by keeping them informed and engaged. With SMSto, you can send personalized SMS messages directly to clients, thereby strengthening relationships and cultivating trust. Integrate SMS into your marketing initiatives to achieve greater reach and engagement, ensuring your message gets noticed. A standout feature is its ability to recover abandoned carts using automated SMS reminders, effectively boosting sales and retention. Say goodbye to missed opportunities and embrace a streamlined and effective ecommerce experience with SMSto. The app is your key to creating a seamless, responsive, and profitable communication channel.

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Lightnr ‑ Quick Product Swatch

$8.99-$29.99 / Month

8.2

1 Reviews

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Enhance Shopify with custom, fast-loading product swatches for better navigation. Show more

Lightnr - Quick Product Swatch is a dynamic app designed for Shopify store owners to enhance product page functionality by creating visually engaging product group swatches. This innovative tool allows merchants to display grouped products directly on product pages, enabling customers to switch between related items with remarkable ease and speed—achieving load times of less than one second. Merchants are empowered to design custom swatch images and organize products into up to 5 groups, with 4 products in each group, offering a tailored shopping experience. By streamlining product navigation, Lightnr not only improves the customer experience but also increases conversion rates by efficiently showcasing related items. This app is ideal for store owners seeking to provide swift browsing and a rich, interactive product display for their customers.

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Codeboost: Discount code promo

$4.99 / Month

(1/5)

1 Reviews

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Promote discount codes across your storefront Show more

Codeboost: Discount Code Promo is a powerful tool designed to enrich your customer experience by seamlessly integrating discount codes throughout your website's sales funnel. The app enables businesses to privately promote sales to their most valuable customers by selecting specific individuals to receive exclusive discount codes. Stand out by using custom badges that announce private sales directly on product collection pages, individual product pages, and even in the shopping cart. With Codeboost, you have access to a wide range of customization options, including dozens of fonts, styles, effects, and behavioral settings, allowing you to create a truly unique and engaging shopping experience. Elevate your marketing strategy and foster customer loyalty with personalized promotions through Codeboost.

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BigUp Local

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The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

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EZ Modal Popup

(1/5)

1 Reviews

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Easily create and add custom popup to promote your best offers Show more

EZ Modal Popup is a versatile app designed for store owners to easily create and customize HTML popups on their websites. With its seamless integration, users can promote special offers or convey crucial information through custom popups, enhancing the overall customer experience. The app's user-friendly interface requires no programming knowledge, allowing anyone to add unique modal popups swiftly. For those with technical expertise, it supports custom HTML, JavaScript, and CSS code for further customization. Dedicated to providing exceptional customer support, EZ Modal Popup ensures inquiries are typically addressed within 1-2 hours, and no later than 24 hours. Whether you're looking to drive sales or improve your website's functionality, EZ Modal Popup offers a reliable solution tailored to your needs.

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Nitro X

$149-$249 / Month

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"Seamlessly redirect shoppers from in-app to native browsers." Show more

Smart Redirectx is a seamless solution for online retailers looking to enhance customer experience and boost conversion rates. By automatically redirecting shoppers from social media in-app browsers to their trusted native browsers, it ensures full website functionality, faster load times, and smoother checkout processes. This not only provides a more stable browsing environment, reducing bounce rates but also accurately maintains tracking parameters. As a result, it significantly improves your analytics and retargeting efforts. Installation is simple and requires no technical expertise, allowing you to quickly and effortlessly optimize your store's performance. With Smart Redirectx, you can offer a more reliable and efficient shopping experience to your customers.

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ReBound Returns

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Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

ProductStreak

PureClarity Personalization

POWR: FAQ Page | Help Center

Carriyo

Split Test Pro

DressThisOn

Simple CX Survey

Chattly | Customer Chatbot AI

OrderDynamics Order Management

Multiship

Infiniti

Wizy Product Recommendation

Route Protection and Tracking

SMSto: SMS & Abandoned Carts

Lightnr ‑ Quick Product Swatch

Codeboost: Discount code promo

BigUp Local

EZ Modal Popup

Nitro X

ReBound Returns