Shopify Customer experience apps 2025

SeamlessNPS: Customer Loyality

$7.9-$99 / Month

Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

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Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

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Frete no Produto Empreender

$5 / Month

6.2

3 Reviews

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Adicione o box de cálculo de custo e prazo de frete no produto Show more

Frete no Produto Empreender is an intuitive app designed to enhance your customers' shopping experience by integrating a postal code box and delivery estimate directly on the product page. This feature minimizes the need for customer support inquiries by providing essential shipping information upfront. The app includes customizable settings such as enabling shipping zones, setting date formats, and personalizing messages and display boxes to align with your store's aesthetic. Freight costs and delivery times are sourced from your chosen carrier, but you have the flexibility to add extra days to ensure timely deliveries. Additionally, the app offers continuous support through WhatsApp and video calls seven days a week, ensuring you have assistance when you need it. With Frete no Produto, you can streamline the checkout process, improving customer satisfaction and increasing sales efficiency.

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Delivery time estimate

Freight cost calculation

Customer zip input

Freight zones configuration

Delivery date format

Message customization

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Customer's Products Manager

$3 / Month

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Unlock advanced customization and protection features Show more

Customers' Products Manager is an innovative app designed to give you unprecedented control over your online store. With this app, you can easily target customers based on their names, tags, or countries, allowing for a more personalized shopping experience. It enables you to tailor your product listings by hiding or replacing products on listings and detail pages to suit the preferences of different customer segments. You can also customize pricing with engaging text or anchor tags, adding a creative flair that can attract and retain customer interest. Elevate the user experience further by choosing to conceal or substitute the cart button, guiding the customer journey strategically. Additionally, safeguard your most exclusive products with password protection, ensuring only chosen customers have access. Transform your store into a captivating marketplace that stands out and captivates customers like never before.

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Password protection

Select customers

Hide/replace products

Customize pricing

Modify cart button

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Capabl – Fulfillment Analytics

$99-$349 / Month

8.2

1 Reviews

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Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.

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Advanced reporting

Data synchronization

Track fulfillment kpis

Insightful dashboards

Automate performance tracking

Set up alerts

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Shoppy Store Locator

$10-$70 / Month

9.1

3 Reviews

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Connect shoppers with your closest store locations instantly. Show more

Shoppy Store Locator is a powerful tool designed to help merchants increase foot traffic and boost sales by simplifying the process for customers seeking nearby store locations. Ideal for retailers, franchises, and service-based businesses, this app offers a seamless store discovery experience, resolving the challenge of store visibility and enhancing customer engagement. With features such as store tagging, merchants can effortlessly organize and filter their stores, ensuring a more personalized and efficient discovery process for customers. The app also supports bulk import and updating, allowing businesses to quickly add or update multiple store locations simultaneously. Additionally, it syncs directly with Google My Business, ensuring that store information is always current and accessible. The Address Auto Suggest feature further streamlines customer interaction by providing instant, accurate address auto-completion, enhancing overall customer experience and reinforcing brand loyalty.

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Bulk import

Google sync

Nearby store locator

Store discovery experience

Store visibility enhancement

Store tagging

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ProductStreak

$14.99 / Month

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"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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Embeddable forms

Feedback collection

Multi-location widgets

In-store surveys

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SpurIT Multi Currency Switcher

$1.99 / Month

7.7

13 Reviews

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Automatic multi currency conversion by shopper’s location Show more

MCS: Multi Currency Switcher is a powerful tool designed to elevate your sales and enhance customer satisfaction by converting product prices to your shopper's local currency. As advertising costs continue to rise, attracting new traffic to your store becomes increasingly challenging. MCS addresses this issue by turning visitors into customers through localized shopping experiences. The app offers seamless automatic multi-currency conversion, while also allowing manual switching for flexible control. This ensures every shopper sees prices in their familiar currency, improving trust and potentially boosting sales. Furthermore, you can customize how prices are rounded post-conversion to match your store's pricing strategy. With an easy installation process, MCS gets you up and running swiftly, making it an essential tool for global e-commerce success.

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Easy installation

Automatic conversion

Manual switching

Price rounding

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OrderDocs Pro Print & Email

$6.99-$49.99 / Month

8.2

3 Reviews

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Generate and print all documents for your orders! Show more

OrderDocs Pro Print & Email streamlines your order management process by eliminating the hassle of manually compiling documents for each order. This intuitive app automatically generates essential documents such as packing slips, invoices, product manuals, and country-specific forms, ensuring that you have everything you need at your fingertips. Enhance your customer experience by effortlessly emailing all relevant order documents as soon as an order is placed. The innovative drag-and-drop designer allows you to create customized documents with ease, ensuring they meet your unique business needs. Auto-generate and categorize documents to keep your operations organized and efficient. Let OrderDocs Pro transform how your business handles order documentation, saving you time and improving accuracy.

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Auto-generate documents

Drag-and-drop designer

Instant email dispatch

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Ethercycle ShipTimer

$19 / Month

8.2

12 Reviews

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Shipping Deadline Countdown Timer Show more

Ethercycle ShipTimer is a powerful app designed to enhance your e-commerce operations by incorporating a dynamic "order within" countdown timer on your website. This tool displays the time remaining for customers to place an order and qualify for specific delivery options, such as same-day or next-day shipping. By providing a clear and immediate visual cue, ShipTimer encourages faster purchasing decisions, reducing abandoned carts and boosting conversion rates. The app effectively manages customer expectations, as it transparently communicates cut-off times for delivery, thus improving the overall customer experience. Moreover, ShipTimer aids businesses in optimizing their fulfillment processes by tracking time-sensitive order placements. This not only enhances customer satisfaction but also aligns operations with customer needs, ultimately driving increased sales.

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Countdown timer

Encourage purchases

Manage expectations

Track delivery time

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Multiship

$24.99-$299.99 / Month

8.2

12 Reviews

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Ship to multiple addresses & recipients from a single checkout Show more

Multiship is an innovative app designed to enhance the shopping experience in your online store by allowing customers to send items to multiple addresses from a single order. This feature-rich app enables shoppers to assign a unique address to each product in their cart and choose individualized shipping rates per destination. It offers the convenience of grouping items by address, streamlining the shipping process, and selecting from Saved Addresses, ensuring a seamless and intuitive user experience. With Multiship's simplified setup, your customers can manage their orders effortlessly and with confidence. The app integrates smoothly into your existing system, allowing you to fulfill orders as usual without any added complexity. Experience unparalleled flexibility and customer satisfaction with Multiship's efficient multi-address shipping solution.

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Quick setup

Multiple addresses checkout

Individual item addressing

Unique shipping rates

Group items per address

Saved addresses selection

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Showdrop: Manage Partnerships

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Streamline showcase set-up and management Show more

Showdrop: Manage Partnerships is a tailored app designed specifically for brands looking to enhance their customer engagement through strategic discounts and performance tracking. By seamlessly integrating with Shopify, the app allows businesses to automatically generate unique discount codes for each customer, simplifying the process of offering personalized promotions. The real-time tracking feature provides valuable insights into the performance of sampling campaigns, enabling brands to make informed decisions on-the-go. Post-campaign analytics are effortlessly supported, helping businesses to evaluate the effectiveness of their strategies and adjust their approach for future campaigns. Showdrop ensures a smooth and efficient management of partnerships by combining intuitive features with robust data analysis capabilities. Empower your brand to optimize promotional activities and maximize customer satisfaction with Showdrop's user-friendly interface and comprehensive tracking tools.

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Performance tracking

Discount generation

Post-campaign analytics

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VisioncarePro: Rx Lens & Frame

$4.99-$124.99 / Month

8.2

1 Reviews

Claim Offer

Simplify Eyewear Shopping: Precise Lenses, Effortless Ordering Show more

VisioncarePro: Rx Lens & Frame revolutionizes the eyewear purchasing experience by streamlining the prescription lens ordering process for customers. This app enables users to easily input their prescription information with just a few clicks, significantly reducing the need for multiple visits to optometrists. By integrating advanced customization options like axis, sphere, and cylinder settings, customers can generate infinite custom RX options tailored to their needs. Retailers can conveniently activate prescription options on specific products, collections, or across all offerings, ensuring flexibility and ease of management. The app also allows users to either upload existing prescriptions or fill out a manual form, catering to diverse user preferences. Customers can benefit from a flexible eye configuration, customizing lenses for single or both eyes as needed. Ultimately, VisioncarePro enhances customer experience by delivering precise, high-quality lenses directly from your online store, saving both time and effort.

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Simplified ordering

Custom rx options

Upload prescription

Configurable for eyes

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PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

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Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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Customer segmentation

Personalized recommendations

Real-time recommendations

Content targeting

Email capture pop-ups

Promo pop-ups

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ClickConnector

$99-$499 / Month

(2/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Customer engagement

Shopify integration

Multiple warehouses

Create standalone jobs

Custom delivery forms

Efficient routes

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Stockninja: Show Stock & timer

$4.99 / Month

8.2

1 Reviews

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Display stock, countdown timer, & hide out-of-stock products Show more

Stockninja: Show Stock & Timer is a robust tool designed to optimize your e-commerce store's functionality and enhance the shopping experience. By clearly displaying real-time stock levels, it empowers customers with the information they need for informed purchasing decisions. The app's sale countdown timer is an excellent feature that creates a sense of urgency, encouraging quicker customer decisions and increasing sales. Stockninja also ensures seamless inventory management by automatically hiding products that are out of stock, thus maintaining a clutter-free and up-to-date product display. Customization is at the forefront, allowing you to personalize widget placement and design, including colors, fonts, and sizes to align with your brand's aesthetics. This app simplifies essential e-commerce processes, allowing you to manage customer expectations effectively and focus on growing your business.

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Sale countdown timer

Custom widgets

Show stock levels

Auto hide zero stock

Custom positioning

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Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

(1/5)

2 Reviews

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Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

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Product recommendations

Add faq

Instant ai responses

Customizable chat window

Change tone

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BigUp Local

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The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

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Acquire customers

Instant updates

Showcase products

Install App

Size Recommendation by sizeez

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Exact body measurements and perfect sizes with AI solution Show more

Size Recommendation by sizeez is an innovative AI-driven app designed to enhance the online shopping experience by providing accurate size recommendations. Understanding that ill-fitting garments lead to customer dissatisfaction and increased returns, sizeez seamlessly integrates into online stores to offer precise body measurements in seconds. With its easy integration, even without developer support, merchants can extend their theme to include this valuable feature. The app offers fitting insights and links size charts for each product, enabling customers to confidently select the right size for their unique body shape. By improving the fit of garments, sizeez aims to boost customer satisfaction, significantly reduce return rates, and potentially increase sales. Size Recommendation by sizeez revolutionizes the online shopping experience, ensuring customers find their perfect fit with ease.

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Seamless integration

Size charts

Body measurements

Ai-driven sizing

Fitting insights

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Multiple selling plans

Easy returns interface

Try before buying

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

SeamlessNPS: Customer Loyality

Frete no Produto Empreender

Customer's Products Manager

Capabl – Fulfillment Analytics

Shoppy Store Locator

ProductStreak

SpurIT Multi Currency Switcher

OrderDocs Pro Print & Email

Ethercycle ShipTimer

Multiship

Showdrop: Manage Partnerships

VisioncarePro: Rx Lens & Frame

PureClarity Personalization

ClickConnector

Arrivy

Stockninja: Show Stock & timer

Chattly | Customer Chatbot AI

BigUp Local

Size Recommendation by sizeez

BuyAfterTry