Shopify Customer experience apps 2026

Vocify ‑ AI Voice Assistant

6.7

4 Reviews

AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

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Ai voice integration

Interactive customer interaction

Customizable voice interactions

Instant question response

Guided purchasing decisions

Easy no-code setup

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Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

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Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

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Multilingual support

Easy shopify integration

Train virtual assistant

Integrate with website

Ai chatbot customization

24/7 instant answers

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H3 Estimated Delivery

$8 / Month

8.2

1 Reviews

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Display an estimated delivery date timeline on product pages Show more

H3 Estimated Delivery is an intuitive app designed to streamline order management by allowing you to effortlessly assign delivery dates to your products using product tags. This feature caters to businesses with inventories of all sizes, ensuring that customers receive accurate delivery time estimates, which enhances their shopping experience. The user-friendly interface of the app facilitates easy navigation and order fulfillment, keeping your operations smooth and efficient. By providing precise delivery information, the app helps in maintaining customer satisfaction and trust, as they are always informed about the expected arrival of their orders. Whether you're managing a small boutique or a large-scale inventory, H3 Estimated Delivery adapts to your needs, making delivery management straightforward and effective.

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Customer notifications

Set delivery dates

Tag-based management

Precise delivery estimates

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Cart Pencil

$4.99 / Month

8

35 Reviews

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No Edit Orders anymore - Edit Variants directly from Cart page Show more

Cart Pencil is a seamless addition to your website, designed to enhance shopping efficiency and customer satisfaction by enabling edit cart functionality directly on the cart page. With Cart Pencil, customers can effortlessly edit or change product variants without navigating away from the cart, streamlining the order completion process. This functionality is a game-changer for reducing cart abandonment rates and minimizing order returns, contributing to a better overall shopping experience. Moreover, Cart Pencil's capabilities extend to Ajax carts, ensuring smooth and dynamic cart interactions. Customize the appearance of the edit cart page to seamlessly blend with your website's theme by adjusting fonts, colors, and more. Additionally, Cart Pencil supports multilingual sites, allowing you to tailor text options to suit diverse customer bases.

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Customizable appearance

Ajax cart support

Edit variants

Direct cart editing

Multi-language text

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OrderDocs Pro Print & Email

$6.99-$49.99 / Month

8.2

3 Reviews

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Generate and print all documents for your orders! Show more

OrderDocs Pro Print & Email streamlines your order management process by eliminating the hassle of manually compiling documents for each order. This intuitive app automatically generates essential documents such as packing slips, invoices, product manuals, and country-specific forms, ensuring that you have everything you need at your fingertips. Enhance your customer experience by effortlessly emailing all relevant order documents as soon as an order is placed. The innovative drag-and-drop designer allows you to create customized documents with ease, ensuring they meet your unique business needs. Auto-generate and categorize documents to keep your operations organized and efficient. Let OrderDocs Pro transform how your business handles order documentation, saving you time and improving accuracy.

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Auto-generate documents

Drag-and-drop designer

Instant email dispatch

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Veonr Countdown Pro

$7-$29 / Month

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Customizable designs to create urgency while keeping elegance Show more

Veonr Countdown Pro is a dynamic app designed to enhance customer engagement and drive sales with its visually appealing and customizable countdown timer. This tool is optimized for speed, ensuring that there is no compromise to your shop's performance while adding a sense of urgency to your customers' shopping experience. It effectively helps in boosting conversion rates by captivating prospects with strategic offers and discounts. A sleek banner can be consistently displayed atop your shop, motivating customers to increase their average order value (AOV) by making more purchases quickly. The app accommodates endless customization options, allowing you to tailor its appearance and functionality to perfectly fit your brand’s style. With a robust support system, users can access round-the-clock assistance through an efficient helpdesk. Veonr Countdown Pro ensures an engaging experience for your customers that keeps their attention and drives sales, while you benefit from its seamless integration and unparalleled support.

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Increase urgency

Customizable designs

Boost sales

Increase aov

Clean banner

Zero performance hit

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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NT Signify Customizer

$5 / Month

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Create custom signs easily: enhance brand and customer experience. Show more

The DTS Signify Customizer is an innovative app designed to empower merchants by allowing them to create personalized and professional-quality signage that reflects their brand identity. Ideal for both small businesses and online stores, this tool simplifies the signage design process by eliminating the need for complex graphic design skills or professional artists. With a range of flexible options for sizes, colors, and shapes, businesses can easily tailor signs to meet their specific needs. The app’s real-time preview feature ensures that users can visualize their designs immediately, facilitating quick adjustments and saving valuable time and resources. By streamlining the creation of engaging and customized signs, DTS Signify Customizer helps merchants enhance their brand presence and improve customer experience effortlessly.

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Real-time preview

Flexible design options

Custom sign creation

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Orderify ‑ Order Edit Cancel

$4.99-$99.99 / Month

9.1

73 Reviews

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Let customers edit, cancel and reorder instantly Show more

Orderify is a versatile app designed to enhance the online shopping experience by providing customers with the flexibility to manage their orders autonomously. With Orderify, shoppers can easily edit or cancel their orders without having to go through customer support, minimizing mistakes and ensuring satisfaction with their purchases. The app's innovative approach to order editing involves canceling the original order and reloading the items into a shopping cart, allowing for seamless modifications. Additionally, Orderify encourages repeat business by simplifying the process of reordering previous purchases, effectively boosting sales. By empowering customers to handle cancellations and modifications independently, Orderify significantly reduces customer support costs while fostering a positive and convenient shopping experience. Its user-friendly features are designed to cater to the needs of modern online shoppers, making it an invaluable tool for both businesses and their customers.

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Reorder items

Edit orders

Cancel orders

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Swatchify ‑ Variant Swatches

$7.99-$39.99 / Month

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"Enhance product selection with customizable swatches for easy variant browsing." Show more

Swatchify is an innovative app designed to enhance online shopping experiences by offering merchants customizable swatches to showcase their product variants. The app simplifies the variant selection process, making it visually appealing and user-friendly, which significantly improves the customer journey. Particularly beneficial for stores with numerous product variations, Swatchify optimizes product pages and streamlines customer interactions, leading to improved engagement and increased sales. Merchants can customize swatches for color and image variants, providing a more personalized shopping experience. With options for different swatch shapes, such as circles, squares, and rectangles, in various sizes (small, medium, and large), businesses can tailor their product displays to better align with their branding. Swatchify is thus an essential tool for online retailers aiming to differentiate themselves and maximize their sales potential through enhanced product presentation.

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Customizable swatches

Color/image swatches

Easy variant selection

Multiple shape options

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SeamlessNPS: Customer Loyality

$7.9-$99 / Month

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Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

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Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

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Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Custom Product Accordion Tabs

$4.99 / Month

7.6

29 Reviews

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Accordions/Tabs for Product, FAQs or any store page. Show more

Custom Product Accordion Tabs is a versatile app designed to enhance the organization of content on your store's product pages, improving the customer experience by displaying information in easily navigable tabs or accordions. With seamless integration into your shop's theme, you can choose from a selection of curated styles that automatically match your design aesthetics, ensuring a professional and cohesive look. For those who desire more flexibility, the app allows adjustments to colors and icons to meet specific brand needs. Whether you need to create detailed size charts for different product collections or integrate third-party review apps, this tool provides endless customization possibilities. Furthermore, it supports the creation of individual tabs for product-specific information as well as common tabs for entire collections or all products in your store. The app offers five style presets to choose from and accommodates both desktop and mobile views, ensuring a smooth user experience. Additionally, leveraging Shopify 2.0 app blocks, you can easily insert page tabs in any location within your store's pages.

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Curated styles selection

Customizable colours/icons

Size charts creation

Third-party app embedding

Individual product tabs

Collection-specific tabs

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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AskShop.ai

$9.99-$29.99 / Month

2 Reviews

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Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.

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Seamless integration

Brand customization

Instant answers

Visual search

In-depth analysis

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Shadowfax ‑ Logistics Platform

7.3

2 Reviews

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Simplify domestic shipping with single click Show more

Shadowfax - Logistics Platform is a comprehensive solution for streamlining domestic shipping across India. Designed specifically for Shopify users, it allows for seamless integration with just a single click, making order management and shipment processing remarkably effortless. The app offers a variety of express delivery options, from as fast as 1-hour deliveries to same-day and next-day services, ensuring both speed and reliability. Customers can benefit from enhancements like doorstep quality checks, instant refunds, and hassle-free return processes. Shadowfax also excels in handling reverse shipments, minimizing cancellations with its optimized services. To elevate the customer experience, the platform provides live tracking capabilities and real-time updates via WhatsApp and SMS. Whether you're looking to enhance your logistics efficiency or offer superior delivery services, Shadowfax is designed to meet all your shipping needs.

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Single-click integration

Express delivery options

Doorstep quality checks

Instant refunds

Hasslefree returns

Live tracking

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Multiscount: Tiered Discounts

$8.99-$15.99 / Month

9.1

22 Reviews

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Next generation of stackable and tiered discounts Show more

Multiscount: Tiered Discounts is a powerful app designed to enhance your business's sales strategy by offering dynamic discount options. With advanced stackable and tiered discount technology, you can incentivize customers to make larger purchases through various discount types such as volume discounts, free gifts, order goals, and shipping goals. This flexibility allows you to create personalized discounts that align perfectly with your business goals. By rewarding customers who spend more, Multiscount effectively boosts revenue, increases average order value (AOV), and enhances overall customer experience. Built using native Shopify Functions, the app offers fast and seamless integration, ensuring a smooth user experience. Additionally, promotional banners during checkout highlight available discounts, encouraging customers to maximize their savings and potentially drive bigger orders.

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Volume discounts

Stackable discounts

Tiered discounts

Order goals

Free gifts

Faster integration

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App Banner by StoreLab

$9.99 / Month

1 Reviews

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Easily drive more mobile app installs from your web traffic Show more

App Banner by StoreLab is a powerful tool designed to boost your mobile app downloads effortlessly. With a simple one-time setup, it integrates seamlessly into your mobile website, strategically placing an inviting banner at the top. This engaging banner prompts customers to download your app, enhancing their experience on mobile devices. Fully customizable to suit your branding, the app provides a marketing edge by being compatible with both Apple and Android devices. Whether you're looking to increase engagement or streamline user interaction, App Banner by StoreLab offers a straightforward solution to elevate your mobile presence.

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Fully customisable

One-time set-up

Apple & android compatible

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Libautech: Announcement Bar

$6.99-$9.99 / Month

7.6

25 Reviews

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Boost Sales with Customizable Announcement & Free Shipping Bar Show more

Libautech's Announcement Bar is an essential tool for online store owners aiming to keep their customers informed with eye-catching announcements. This versatile app allows you to effortlessly create custom announcement bars for promoting sales, announcing new products, or sharing crucial information directly on your store’s website. With a user-friendly interface and mobile responsiveness, it ensures a seamless integration no matter the device. You can choose from multiple bar types, including Free Shipping, Announcement, Top, and Subscription bars, each customizable in style, color, and font to perfectly match your store's unique aesthetic. Additionally, the app offers targeting options that let you display different bars based on visitor location, device, or scheduled time and date. To top it off, you can track the performance of your announcements, gaining insights into how they affect your store's sales, thus optimizing your marketing strategies.

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Customizable design

Performance tracking

Multiple bar types

Page redirection

Target audience

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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Automated email notifications

Seamless shopify integration

Custom order statuses

Detailed status timeline

Personalized communications

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Vocify ‑ AI Voice Assistant

Close AI Assistant

H3 Estimated Delivery

Cart Pencil

OrderDocs Pro Print & Email

Veonr Countdown Pro

FeedbackBuddy Purchase Surveys

NT Signify Customizer

Orderify ‑ Order Edit Cancel

Swatchify ‑ Variant Swatches

SeamlessNPS: Customer Loyality

Desku: Leading AI Chatbot

Custom Product Accordion Tabs

Cavalry AI Customer Support

AskShop.ai

Shadowfax ‑ Logistics Platform

Multiscount: Tiered Discounts

App Banner by StoreLab

Libautech: Announcement Bar

Apptomize: Order Status Pro