Shopify Customer experience apps 2026

Fresh Relevance

Personalize customer experiences with ease Show more

Fresh Relevance is an innovative personalization platform tailored for commerce-driven businesses, designed to enhance customer experiences across multiple digital channels such as websites, apps, emails, SMS, and ads. This user-friendly solution allows businesses to optimize their content without the need for technical expertise, thereby saving time and improving conversion rates. By seamlessly integrating with your existing tech stack, Fresh Relevance helps reduce bounce rates through personalized web and app content tailored to individual shoppers. It offers dynamic engagement tools including behavior-triggered emails and SMS, as well as product recommendations based on shopper interests to drive revenue growth. The platform further enhances marketing strategies with social proof tactics that boost conversions and customer engagement. Additionally, Fresh Relevance connects siloed data across your martech stack, creating rich customer profiles for a more comprehensive understanding of shopper behavior and preferences.

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Product recommendations

Data integration

Personalized web content

Behavior-triggered messages

Social proof tactics

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SeamlessNPS: Customer Loyality

$7.9-$99 / Month

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Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

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Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

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Guide Shipping Insurance

7.7

42 Reviews

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Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.

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Quick installation

Increase revenue

Customer loyalty

Checkout protection

Instant resolutions

Premium insurance

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HolidaySpark

$3 / Month

8.2

7 Reviews

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Decorate your store with festive animations for every occasion Show more

Festive Decorations is the ultimate app to enhance your store's ambiance with seasonal flair, boosting customer engagement without disrupting their shopping experience. This app offers a vast selection of hundreds of icons and thousands of combinations, allowing you to adorn your store for every holiday and occasion, helping to immerse customers in the shopping spirit. With an easy 1-click installation, no coding is needed to transform your store's background with festive animations. You can customize the size, speed, quantity, and animation of the icons, ensuring a unique display that aligns with your brand. The app also allows animations to be paused or timed, providing flexibility and control over your store's decor. Designed for optimal performance on both desktops and mobile devices, Festive Decorations ensures a seamless and enchanting experience for your customers.

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Page-specific display

Easy installation

Customizable animations

Festive icons

Background decorations

Timer functionality

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RT: Post Purchase Survey

7.4

78 Reviews

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Implement a Post-Purchase Survey to Boost Ecommerce Sales. Show more

RT: Post Purchase Survey is a powerful tool designed to provide invaluable insights into your customers' experiences and preferences. By deploying customizable survey questions, this app helps businesses understand critical information such as where customers discover their brand, their potential competitors, and future purchasing intentions. Knowledge gleaned from these surveys empowers brands to strategize effectively, refine their product offerings, and ultimately gain a competitive edge. The app seamlessly integrates with various themes and provides versatile pop-up types, including quizzes and surveys, enabling businesses to engage with customers in a personalized manner. Additionally, it offers advanced features like A/B testing for pop-ups, allowing for data-driven decision-making to optimize interactions and performance. With RT: Post Purchase Survey, businesses can not only enhance customer satisfaction but also drive revenue growth through informed, tailored strategies.

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Customisable survey questions

Survey revenue analysis

Works with all themes

Pop-up types: quizzes, surveys

Managing pop-ups: a/b testing

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ReturnSage

$9.99 / Month

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Returns and Exchange Copilot Show more

ReturnSage is an innovative app designed to streamline and enhance the returns management process for merchants. By offering instant return approval for low-risk customers, it personalizes the return experience, making it seamless and efficient. The app employs robust fraud protection measures, ensuring that merchants and their customers are safeguarded against fraudulent activities. ReturnSage also provides comprehensive analytics, empowering merchants to identify root causes and implement preventive measures to reduce future returns. This proactive approach helps in minimizing revenue loss and boosting operational efficiency. With ReturnSage, businesses can protect their brand, improve customer satisfaction, and optimize their return and exchange processes.

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In-depth analytics

Fraud protection

Return management

Instant approval

Proactive measures

Revenue loss minimization

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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Socloz: OMS platform

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The Omnichannel platform that adapts to your needs. Show more

Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.

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Express deliveries

Unify inventories

Seasonal settings

Online product expansion

Inventory flow

Residual inventory reduction

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Fast View : Fastest Quick View

$2.99 / Month

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Optimize conversion rate by quick view product, one-click buy Show more

Fast View: Fastest Quick View is a powerful app designed to enhance your online shopping experience by providing essential product information without needing to navigate away from the current page. This app features full-screen image zoom for an immersive product view, along with price details, in-stock status, and available variant options. Additionally, it offers comprehensive product descriptions and convenient buy now or add to cart buttons. By streamlining the browsing process, Fast View significantly reduces the time required to make a purchase decision, allowing customers to evaluate more products quickly and efficiently. This seamless and efficient viewing experience not only improves customer satisfaction but also has the potential to boost sales by encouraging quicker purchasing decisions. With Fast View, you can enjoy a smoother, faster, and more informative shopping journey.

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Add to cart

Buy now button

Full-screen zoom

In-stock info

Variants options

Product description

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Entrfy ‑ Product FAQ Creator

$3.99-$7.99 / Month

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Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.

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Customizable design

Multi-language support

Easy faq management

Product-specific faqs

Embed on product pages

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

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AI Agent for Sales and Support

$100-$400 / Month

8.2

3 Reviews

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Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.

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Product recommendations

Customizable appearance

Easy setup

Customer support

Additional sales channel

Question answering

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Oakkie: AI Customer Support

$39-$99 / Month

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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

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Shipping Rates Logic

$39-$199 / Month

6.6

8 Reviews

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Increase sales by customizing shipping rates Show more

Shipping Rates Logic is an intuitive Shopify app created by a fellow store owner to simplify the process of setting up complex shipping rates, requiring no advanced technical knowledge. By streamlining the shipping setup, the app enhances the customer's shopping experience, which can lead to higher conversion rates. One of its key features is reducing the impact of sticker shock, a common cause of abandoned carts, by providing clear and manageable shipping costs. Business owners often overlook shipping costs as a reason for high cart abandonment, but Shipping Rates Logic addresses this issue head-on. With this app, you can easily customize shipping rates to align with your business strategy, whether it's offering free shipping over a certain amount, tiered rates, or regional pricing. This flexibility empowers store owners to create a more transparent pricing strategy, ultimately improving customer satisfaction and boosting sales. Designed with simplicity in mind, Shipping Rates Logic is an essential tool for any Shopify store looking to optimize its shipping strategy efficiently.

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Customizable rates

Increases conversions

Smoother experience

Reduce abandonments

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Today's Project: Buy Button

$3.95 / Month

7.9

13 Reviews

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Explode sales risk free with Sticky Add to Cart and buy butto! Show more

"Today's Project: Buy Button" is an innovative app designed to enhance online shopping experiences by streamlining the purchase process. Aimed at businesses looking to boost sales and revenue, the app features a Sticky Add to Cart functionality that ensures constant visibility of the cart button, encouraging customers to complete purchases with ease. By incorporating a 1-click checkout, the app significantly speeds up the purchasing process, reducing friction and cart abandonment. It also offers a Quantity Selector feature, enabling customers to easily add multiple items to their cart, thus increasing average order values. With these capabilities, "Today's Project: Buy Button" not only enhances the user experience but also optimizes conversion rates for online stores. Emphasizing simplicity and efficiency, this app is ideal for businesses seeking to optimize their e-commerce platforms for better sales performance.

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Sticky add to cart

1-click checkout

Add to cart bar

Quantity selector

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Qe FAQ Page & Product FAQs

$1 / Month

8.2

1 Reviews

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Add Question Answer on Product page as well as custom page Show more

Qe: Product Enquiry Hub (Q/A) is designed to empower customers with a seamless question-and-answer experience, making it easy for them to find solutions to their queries. This innovative tool enhances product understanding, reduces the need for support tickets, and helps build trust with your audience. By efficiently managing inquiries through a comprehensive knowledge base, businesses can significantly boost their sales. Qe also helps streamline operations, unlocking the full potential of your store by improving customer engagement and satisfaction. The app positions your store as an industry authority by establishing credibility and reliability with a robust FAQ system. It's an essential solution for businesses aiming to empower their customers and elevate the overall shopping experience.

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Efficient q&a management

Empower customers

Build trust

Elevate satisfaction

Industry authority

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Delivery & Return Date PRO

$9.99 / Month

8.2

1 Reviews

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Let customers select a date for Delivery & Return Show more

Delivery & Return Date PRO is a versatile Shopify app designed to enhance the shopping experience for both store owners and customers by allowing users to choose their preferred delivery and return dates. This powerful tool helps minimize the chances of missed deliveries and returns, enhancing overall customer satisfaction. Customers can select specific delivery times and dates, giving them control over when they receive their orders. Store owners have the flexibility to adjust available dates and times according to inventory levels, ensuring seamless operations. The app also allows store owners to block certain dates or days when delivery is unavailable, further optimizing logistics. Additionally, orders with specified delivery and return dates can be easily exported, streamlining order management. Overall, Delivery & Return Date PRO offers a customizable solution for efficient, customer-focused order handling.

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Date selection

Time slots

Order export

Date blocking

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ShoutBar: Multi Announcements

$3.99-$19.99 / Month

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Boost sales with customizable, targeted announcement bars for your store. Show more

ShoutBar: Multi Announcements is an innovative app designed to enhance shop engagement and drive sales through striking announcement bars. This tool allows businesses to easily display promotions, countdowns, and free shipping offers, all fully customizable to align with their brand identity. With advanced scheduling and targeting features, ShoutBar ensures that the right message reaches the right audience at the perfect time. It's ideal for stores aiming to boost conversions, spotlight special deals, and elevate customer experiences seamlessly. The app's simple setup promises powerful results, providing flexible design options and urgency boosters to amplify sales through time-sensitive promotions. ShoutBar is also optimized for mobile devices, ensuring smooth performance across all platforms.

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Countdown timers

Targeted messaging

Mobile-friendly

Customizable bars

Promo highlights

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Bundlemaster ‑ Bundle Builder

$9.99-$119.99 / Month

6.7

7 Reviews

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Choose Bundlemaster and take your online sales to new heights! Show more

Bundlemaster - Bundle Builder is a versatile tool designed to enhance your e-commerce experience by allowing you to create enticing product bundles and gift packages with ease. Whether you’re looking to create single or multi-step bundles, this app guides your customers seamlessly through their shopping journey, encouraging increased spending. Its Mix and Match feature offers complete customization, ensuring your bundles align perfectly with your brand's style on both mobile and PC platforms. You can fine-tune discounts at each step, crafting a shopping experience tailored to your business needs and designed to boost sales. With the ability to set minimum and maximum product limits, you can strategically control the composition of your bundles, maximizing their appeal. Additionally, Bundlemaster allows you to design special gift packages for various occasions, making it a perfect tool for enhancing customer satisfaction and driving sales growth. Start for free and take the first step towards elevating your online store.

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Mix and match

Customizable discounts

Multi-step bundles

Min/max product limits

Gift package design

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Fresh Relevance

SeamlessNPS: Customer Loyality

Guide Shipping Insurance

HolidaySpark

RT: Post Purchase Survey

ReturnSage

FeedbackBuddy Purchase Surveys

Cavalry AI Customer Support

Socloz: OMS platform

Fast View : Fastest Quick View

Entrfy ‑ Product FAQ Creator

Pimsical Retail OS

AI Agent for Sales and Support

Oakkie: AI Customer Support

Shipping Rates Logic

Today's Project: Buy Button

Qe FAQ Page & Product FAQs

Delivery & Return Date PRO

ShoutBar: Multi Announcements

Bundlemaster ‑ Bundle Builder