Shopify Customer experience apps 2026

BigUp Local

The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

Show less

Acquire customers

Instant updates

Showcase products

Install App

Easy Returns Management System

$19.99 / Month

7.6

26 Reviews

Claim Offer

Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.

Show less

Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

Install App

Shipit‑v3

Claim Offer

Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

Show less

Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

Install App

OrderDocs Pro Print & Email

$6.99-$49.99 / Month

8.2

3 Reviews

Claim Offer

Generate and print all documents for your orders! Show more

OrderDocs Pro Print & Email streamlines your order management process by eliminating the hassle of manually compiling documents for each order. This intuitive app automatically generates essential documents such as packing slips, invoices, product manuals, and country-specific forms, ensuring that you have everything you need at your fingertips. Enhance your customer experience by effortlessly emailing all relevant order documents as soon as an order is placed. The innovative drag-and-drop designer allows you to create customized documents with ease, ensuring they meet your unique business needs. Auto-generate and categorize documents to keep your operations organized and efficient. Let OrderDocs Pro transform how your business handles order documentation, saving you time and improving accuracy.

Show less

Auto-generate documents

Drag-and-drop designer

Instant email dispatch

Install App

POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

Claim Offer

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

Show less

Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

Install App

Multiscount: Tiered Discounts

$8.99-$15.99 / Month

9.1

22 Reviews

Claim Offer

Next generation of stackable and tiered discounts Show more

Multiscount: Tiered Discounts is a powerful app designed to enhance your business's sales strategy by offering dynamic discount options. With advanced stackable and tiered discount technology, you can incentivize customers to make larger purchases through various discount types such as volume discounts, free gifts, order goals, and shipping goals. This flexibility allows you to create personalized discounts that align perfectly with your business goals. By rewarding customers who spend more, Multiscount effectively boosts revenue, increases average order value (AOV), and enhances overall customer experience. Built using native Shopify Functions, the app offers fast and seamless integration, ensuring a smooth user experience. Additionally, promotional banners during checkout highlight available discounts, encouraging customers to maximize their savings and potentially drive bigger orders.

Show less

Volume discounts

Stackable discounts

Tiered discounts

Order goals

Free gifts

Faster integration

Install App

Pimcore PIM Connector

$149-$299 / Month

Claim Offer

Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

Show less

Sync product data

Automate data transfer

Eliminate silos

Enhance efficiency

Streamline pim

Optimize operations

Install App

OrderDynamics Order Management

Claim Offer

Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

Show less

Order processing

Real-time inventory

Order routing

Order consolidation

Distributed order management

Store fulfillment

Install App

Oakkie: AI Customer Support

$39-$99 / Month

Claim Offer

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

Show less

Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

Install App

CurieRO

Claim Offer

Streamline Romanian shipping: automate labels, track parcels, enhance customer experience. Show more

CurieRO is a comprehensive shipping solution designed to streamline logistical operations for merchants in Romania. By automating label creation—whether individually or in batches—and integrating parcel tracking for all Romanian couriers into a single, user-friendly interface, CurieRO significantly reduces the time spent on logistics and minimizes errors. This automation lowers the volume of customer support inquiries related to order tracking, notably decreasing the "Where Is My Order?" queries. Additionally, CurieRO enhances customer experience by allowing merchants to offer convenient locker pickup options at checkout, potentially boosting conversion rates. Focused on growth, CurieRO enables merchants to simplify their shipping processes so they can concentrate on scaling their business. With seamless generation of AWBs and order status updates, it ensures an efficient and smooth operation for both merchants and their customers.

Show less

Automate label creation

Parcel tracking integration

Locker pickup option

Install App

Sendlane: Unified Email & SMS

$1550-$600 / Month

9.1

13 Reviews

Claim Offer

Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

Show less

Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

Install App

Vortex IQ: AI Store Assistant

$299-$499 / Month

9.1

1 Reviews

Claim Offer

Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

Show less

Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

Install App

Octipas OMS Connector

Claim Offer

Connect with octipas order management system Show more

Octipas OMS Connector is a powerful tool designed to enhance your Shopify store's order management and elevate customer experience. By seamlessly integrating with Octipas systems, it streamlines order processing and ensures accurate delivery promises, which in turn helps set clear customer expectations. The app features a back-in-stock notification system to keep your customers engaged and reduce the likelihood of lost sales. Additionally, it offers in-store reservation functionality, effectively bridging the gap between online and in-person shopping experiences, and granting greater shopping flexibility to your customers. To utilize this application, an Octipas account is required, allowing you to take full advantage of its comprehensive features for a smoother retail operation.

Show less

Back-in-stock alerts

Order processing

Order management

In-store pickup

Delivery promises

Product e-reservation

Install App

Inmar Package Free Returns

7.5

9 Reviews

Claim Offer

Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

Show less

Package-free returns

Label-free returns

3000+ locations

Reduce costs

Boost loyalty

Faster credits

Install App

H3 Estimated Delivery

$8 / Month

8.2

1 Reviews

Claim Offer

Display an estimated delivery date timeline on product pages Show more

H3 Estimated Delivery is an intuitive app designed to streamline order management by allowing you to effortlessly assign delivery dates to your products using product tags. This feature caters to businesses with inventories of all sizes, ensuring that customers receive accurate delivery time estimates, which enhances their shopping experience. The user-friendly interface of the app facilitates easy navigation and order fulfillment, keeping your operations smooth and efficient. By providing precise delivery information, the app helps in maintaining customer satisfaction and trust, as they are always informed about the expected arrival of their orders. Whether you're managing a small boutique or a large-scale inventory, H3 Estimated Delivery adapts to your needs, making delivery management straightforward and effective.

Show less

Customer notifications

Set delivery dates

Tag-based management

Precise delivery estimates

Install App

QM: Quoting, Invoicing & Sales

$49-$139 / Month

7.4

8 Reviews

Claim Offer

Custom Quotes, Invoices, Payment for B2B & B2C Stores Show more

QM: Quoting, Invoicing & Sales is a powerful app designed to enhance the selling experience for online and brick-and-mortar merchants. With its seamless integration of quoting, invoicing, and sales management features, it aims to create personalized customer interactions and streamline both B2B and B2C transactions. By syncing inventory across applications through a direct POS connection, merchants can offer tailored billing and payment options. The app ensures all sales documents, order forms, and scheduling pages are easily shareable across any device, simplifying processes and helping businesses close more deals. Users can also send quotes and invoices enriched with images and videos directly through their POS system. Additionally, customer-scheduled appointments are automatically synced with calendars, and sales teams can engage with shoppers via SMS, email, or live chat within quotes. QM's analytics feature allows businesses to track when communications are opened or documents are signed, offering valuable insights into customer engagement.

Show less

Analytics tracking

Order forms

Live chat

Calendar sync

Personalized quotes

Advanced invoicing

Install App

Trackable ‑ Order Status

$9.99 / Month

9.1

1 Reviews

Claim Offer

Easily view and track orders; save time on customer support. Show more

Trackable ‑ Order Status by Sovi Apps is an efficient tool designed to enhance the customer experience by allowing them to view their order summaries effortlessly and as often as they desire. This app generates a dedicated page, granting customers seamless access to their order details, alleviating the time business owners typically spend on customer support. By focusing on the order summary pages provided by Shopify, Trackable ensures compatibility with major carriers including USPS, UPS, FedEx, DHL, and Canada Post. Customers can conveniently track their orders using their email and order number, making the process straightforward and accessible. The app integrates smoothly with Shopify, promising a simple implementation and a responsive design that benefits both merchants and their clientele. Embrace Trackable to streamline customer interactions and dedicate more time to growing your business.

Show less

Responsive design

Simple implementation

Order summary access

Customer order tracking

Install App

Stockninja: Show Stock & timer

$4.99 / Month

8.2

1 Reviews

Claim Offer

Display stock, countdown timer, & hide out-of-stock products Show more

Stockninja: Show Stock & Timer is a robust tool designed to optimize your e-commerce store's functionality and enhance the shopping experience. By clearly displaying real-time stock levels, it empowers customers with the information they need for informed purchasing decisions. The app's sale countdown timer is an excellent feature that creates a sense of urgency, encouraging quicker customer decisions and increasing sales. Stockninja also ensures seamless inventory management by automatically hiding products that are out of stock, thus maintaining a clutter-free and up-to-date product display. Customization is at the forefront, allowing you to personalize widget placement and design, including colors, fonts, and sizes to align with your brand's aesthetics. This app simplifies essential e-commerce processes, allowing you to manage customer expectations effectively and focus on growing your business.

Show less

Sale countdown timer

Custom widgets

Show stock levels

Auto hide zero stock

Custom positioning

Install App

Desku: Leading AI Chatbot

$49-$69 / Month

7.5

2 Reviews

Claim Offer

Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

Show less

Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

Install App

Betty AI Phone Receptionist

$1 / Month

Claim Offer

Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

Show less

Custom widget

Custom agent voice

Instant callback

Immediate connection

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

BigUp Local

Easy Returns Management System

Shipit‑v3

OrderDocs Pro Print & Email

POWR: FAQ Page | Help Center

Multiscount: Tiered Discounts

Pimcore PIM Connector

OrderDynamics Order Management

Oakkie: AI Customer Support

CurieRO

Sendlane: Unified Email & SMS

Vortex IQ: AI Store Assistant

Octipas OMS Connector

Inmar Package Free Returns

H3 Estimated Delivery

QM: Quoting, Invoicing & Sales

Trackable ‑ Order Status

Stockninja: Show Stock & timer

Desku: Leading AI Chatbot

Betty AI Phone Receptionist