Shopify Customer experience apps 2026

Ask AI consultant

1 Reviews

Automatically respond product questions powered by ChatGPT AI Show more

Ask AI: Q&A by ChatGPT AI is a revolutionary app designed to streamline customer inquiries on your e-commerce platform. By integrating a simple 'Ask a Question' button on your product pages, this app leverages the power of ChatGPT AI to provide instant, accurate answers, enhancing customer confidence and driving higher conversion rates. With its state-of-the-art AI capabilities, the app ensures that your customers are empowered with the information they need, leading to a more satisfying shopping experience. Implementing this feature means you're not only boosting your sales strategy but also entrusting customer interaction to advanced technology. Experience the AI that powers ChatGPT to transform how your customers shop and interact with your products. Elevate your business today with effortless AI-driven customer support.

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Instant responses

Ai-powered answers

Ask a question button

Real-time information

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Storista Shoppable Video Reels

$16-$199 / Month

8

48 Reviews

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Boost conversions using UGC, Instagram Reels, & TikTok Videos Show more

Storista Shoppable Videos UGC is an innovative app that boosts product sales by integrating Instagram Reels and TikTok videos directly into your online store. This tool enhances customer engagement by offering an interactive shopping experience, enabling them to purchase products directly from high-speed videos. With features like auto-play functionality on product and home pages, Storista turns casual visitors into committed buyers. The app ensures a constant stream of fresh, engaging content without needing developer resources. Storista supports seamless integration with Instagram and TikTok, automatically updating your store with new user-generated content. It also includes versatile widgets such as Carousel, Stories, Spotlight, Hero, Popup, and Grid for various use cases, all optimized for performance across devices while maintaining SEO integrity. Additionally, Storista is compatible with page builders and subscription features, making it an essential tool for modern e-commerce businesses.

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Slider & grid layouts

Auto-play videos

Shoppable instagram reels

Shoppable tiktok videos

Display image galleries

Adaptive streaming

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Customer's Products Manager

$3 / Month

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Unlock advanced customization and protection features Show more

Customers' Products Manager is an innovative app designed to give you unprecedented control over your online store. With this app, you can easily target customers based on their names, tags, or countries, allowing for a more personalized shopping experience. It enables you to tailor your product listings by hiding or replacing products on listings and detail pages to suit the preferences of different customer segments. You can also customize pricing with engaging text or anchor tags, adding a creative flair that can attract and retain customer interest. Elevate the user experience further by choosing to conceal or substitute the cart button, guiding the customer journey strategically. Additionally, safeguard your most exclusive products with password protection, ensuring only chosen customers have access. Transform your store into a captivating marketplace that stands out and captivates customers like never before.

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Password protection

Select customers

Hide/replace products

Customize pricing

Modify cart button

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Wrapin ‑ Gift Wrap & Options

$3.99-$7.99 / Month

7.9

375 Reviews

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Allow customers to select gift wrap & message for their orders Show more

Wrapin ‑ Gift Wrap & Options is your go-to app for enhancing the shopping experience by offering personalized gift wrapping and messaging services. With Wrapin, you can stand out from the competition by adding a personal touch to every order, showing customers that you genuinely care about them and their gift recipients. The app seamlessly integrates with your store's existing theme and layout, ensuring a cohesive and professional appearance. It provides versatile gift wrap and messaging options, which can be set as either paid or free, allowing you to upsell products and offer more value. Additionally, administrators have the flexibility to add multiple gift options, support multiple languages, and set message limits. Orders featuring gift-wrapped items are automatically tagged and can be included in reports, while customers receive order confirmation emails with detailed gift wrap and message information, enriching their overall experience.

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Reporting capabilities

Multiple gift options

Language translation support

Order tagging

Email confirmation customization

Paid/free wrapping choices

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Smart Quick Look

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Simple to add quick view carousel to boost conversions Show more

Smart Quick Look is an innovative app designed to enhance the online shopping experience by providing a seamless and efficient checkout process, ultimately boosting conversion rates. With just one click, shoppers can preview products without navigating away from their current page, significantly reducing shopping time. This convenient feature allows customers to easily access product information and effortlessly add items to their cart via a handy popup window. In addition, Smart Quick Look offers customization options, enabling businesses to tailor the app’s appearance to match their unique brand colors. By streamlining the shopping experience, Smart Quick Look not only improves customer satisfaction but also increases the likelihood of completed purchases. Whether for small or large online retailers, this app is an invaluable tool for optimizing the e-commerce journey.

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Quick checkout

Add to cart

Product previews

Single click

Popup view

Custom brand colors

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Shipit‑v3

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Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

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Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

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Klaviyo Reviews

$25 / Month

7.9

178 Reviews

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Build 5-star experiences for your customers. Show more

Klaviyo Reviews is a comprehensive platform designed to streamline and optimize the management of product reviews, centralizing all your data for a cohesive operational experience. It ensures all review requests are delivered punctually and in accordance with your brand’s guidelines while preventing duplication by utilizing your existing templates and implementing smart sending rules. The app offers automation for review requests through both email and SMS, and it allows you to prominently showcase top reviews in communications and on your website. With tools to categorize and build segments based on star ratings and custom questions, Klaviyo Reviews helps you better understand and leverage customer feedback. Users can also incentivize reviews by rewarding customers with unique coupons and import previous reviews seamlessly. Additionally, the app provides flexible display options such as carousels, media galleries, and detailed review summaries, enhancing the visibility and accessibility of customer feedback across platforms.

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Collect reviews

Import reviews

Display options

Review migration

Automate review requests

Showcase top reviews

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Multiple selling plans

Easy returns interface

Try before buying

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Checkout Star: Improve AOV,CRO

$19-$39 / Month

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Enhance checkout with custom fields and cross sell & upsells Show more

Checkout Star is a powerful app designed to transform the checkout experience for Shopify store owners. This tool offers advanced features such as cross-selling and tax validation specifically tailored for B2B transactions, making it an excellent choice for businesses looking to optimize their average order value (AOV) and conversion rate optimization (CRO). With its customizable shipping options and personalized order features, stores can cater to individual customer needs, fostering a unique brand experience. The app also supports order customization to enhance brand retention and credibility through the addition of logos, marketing consent, and helpdesk features right at checkout. Users will find the seamless integration and user-friendly interface of Checkout Star incredibly effective in boosting sales effortlessly. By incorporating text, images, headings, banners, and paragraphs, businesses can establish a strong brand identity, making Checkout Star an essential tool for any Shopify store aiming to improve customer satisfaction and sales performance.

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Cross-selling

Streamlined checkout

Tax validation

Customizable shipping

Personalized orders

Threshold based cross-sell

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Holly - Holiday Promos

$9.99 / Month

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Engage customers with automated Holiday Coupons and Popups Show more

Holly - Holiday Promos is the ultimate app for boosting your store's holiday engagement and sales. Designed to automate coupon codes and deliver festive popups, Holly ensures a unique and inviting shopping experience during key retail holidays. Its user-friendly platform simplifies the management of promotional activities, allowing you to focus on other aspects of your business. Holly’s centralized management and time-saving automation features make it an invaluable tool for store owners looking to enhance customer experience and drive growth. With a variety of customizable coupon types, you can tailor promotions to suit your specific needs, making your store more festive and appealing. Whether you're a local shop or aiming for global expansion, Holly helps streamline your holiday marketing efforts. Start using Holly today to transform your store into a festive shopping destination.

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Time-saving automation

Centralized management

Automate coupons

Festive popups

Various coupon types

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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Personalized dashboard

Event tracking

Real-time insights

Kpi tracking

Metric alerts

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Codify CRM Integration

$75-$249 / Month

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Optimiza operaciones diarias conectando pedidos, inventario y atención al cliente. Show more

Codify CRM Integration is a powerful tool designed to streamline your daily operations by connecting your store with order processing, inventory management, and customer service on a single platform. This app automates real-time synchronization of orders and inventory, reducing errors and speeding up the picking and packing process. By centralizing logistics and communication, it significantly lowers operational costs while offering full traceability of each order from the warehouse to the customer. Enhance your post-sale experience through automated support and updates, ensuring customer satisfaction and loyalty. This all-in-one solution optimizes your workflow, allowing you to focus on growth and efficiency in your business operations.

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Automated updates

Real-time synchronization

Order management

Inventory tracking

Error reduction

Cost efficiency

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Libautech: Announcement Bar

$6.99-$14.99 / Month

7.6

25 Reviews

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Boost Sales with Customizable Announcement & Free Shipping Bar Show more

Libautech's Announcement Bar is an essential tool for online store owners aiming to keep their customers informed with eye-catching announcements. This versatile app allows you to effortlessly create custom announcement bars for promoting sales, announcing new products, or sharing crucial information directly on your store’s website. With a user-friendly interface and mobile responsiveness, it ensures a seamless integration no matter the device. You can choose from multiple bar types, including Free Shipping, Announcement, Top, and Subscription bars, each customizable in style, color, and font to perfectly match your store's unique aesthetic. Additionally, the app offers targeting options that let you display different bars based on visitor location, device, or scheduled time and date. To top it off, you can track the performance of your announcements, gaining insights into how they affect your store's sales, thus optimizing your marketing strategies.

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Customizable design

Performance tracking

Multiple bar types

Page redirection

Target audience

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QM: Quoting, Invoicing & Sales

$49-$139 / Month

7.4

8 Reviews

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Custom Quotes, Invoices, Payment for B2B & B2C Stores Show more

QM: Quoting, Invoicing & Sales is a powerful app designed to enhance the selling experience for online and brick-and-mortar merchants. With its seamless integration of quoting, invoicing, and sales management features, it aims to create personalized customer interactions and streamline both B2B and B2C transactions. By syncing inventory across applications through a direct POS connection, merchants can offer tailored billing and payment options. The app ensures all sales documents, order forms, and scheduling pages are easily shareable across any device, simplifying processes and helping businesses close more deals. Users can also send quotes and invoices enriched with images and videos directly through their POS system. Additionally, customer-scheduled appointments are automatically synced with calendars, and sales teams can engage with shoppers via SMS, email, or live chat within quotes. QM's analytics feature allows businesses to track when communications are opened or documents are signed, offering valuable insights into customer engagement.

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Analytics tracking

Order forms

Live chat

Calendar sync

Personalized quotes

Advanced invoicing

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Orderify ‑ Order Edit Cancel

$4.99-$99.99 / Month

9.1

74 Reviews

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Let customers edit, cancel and reorder instantly Show more

Orderify is a versatile app designed to enhance the online shopping experience by providing customers with the flexibility to manage their orders autonomously. With Orderify, shoppers can easily edit or cancel their orders without having to go through customer support, minimizing mistakes and ensuring satisfaction with their purchases. The app's innovative approach to order editing involves canceling the original order and reloading the items into a shopping cart, allowing for seamless modifications. Additionally, Orderify encourages repeat business by simplifying the process of reordering previous purchases, effectively boosting sales. By empowering customers to handle cancellations and modifications independently, Orderify significantly reduces customer support costs while fostering a positive and convenient shopping experience. Its user-friendly features are designed to cater to the needs of modern online shoppers, making it an invaluable tool for both businesses and their customers.

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Reorder items

Edit orders

Cancel orders

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RG Frequently Bought Together

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Boost sales with AI-driven product bundles; perfect for Shopify stores.

Manual product selection

Customizable design

Seamless integration

Customer behavior insights

Ai-driven bundles

Custom ui design

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Oakkie: AI Customer Support

$39-$99 / Month

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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

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Infiniti

8.2

1 Reviews

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Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Personalized offers

Real-time tracking

Global network

Real-time access

Instant collaborations

Perpetual rewards

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 183 Apps

Ask AI consultant

Storista Shoppable Video Reels

Customer's Products Manager

Wrapin ‑ Gift Wrap & Options

Smart Quick Look

Shipit‑v3

Pimsical Retail OS

Klaviyo Reviews

BuyAfterTry

Checkout Star: Improve AOV,CRO

FeedbackBuddy Purchase Surveys

Holly - Holiday Promos

Acumen Shift

Codify CRM Integration

Libautech: Announcement Bar

QM: Quoting, Invoicing & Sales

Orderify ‑ Order Edit Cancel

RG Frequently Bought Together

Oakkie: AI Customer Support

Infiniti