Shopify Customer experience apps 2025

ReturnSage

$9.99 / Month

Returns and Exchange Copilot Show more

ReturnSage is an innovative app designed to streamline and enhance the returns management process for merchants. By offering instant return approval for low-risk customers, it personalizes the return experience, making it seamless and efficient. The app employs robust fraud protection measures, ensuring that merchants and their customers are safeguarded against fraudulent activities. ReturnSage also provides comprehensive analytics, empowering merchants to identify root causes and implement preventive measures to reduce future returns. This proactive approach helps in minimizing revenue loss and boosting operational efficiency. With ReturnSage, businesses can protect their brand, improve customer satisfaction, and optimize their return and exchange processes.

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In-depth analytics

Fraud protection

Return management

Instant approval

Proactive measures

Revenue loss minimization

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Top Advanced Wishlist App

$0.99 / Month

8.2

1 Reviews

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Allow Customer to Create, Save, and Share Favorite Items! Show more

Top Advanced Wishlist App is a powerful tool designed specifically for Shopify store owners seeking to enhance user engagement and boost sales. This app allows customers to create and share wishlists effortlessly with just one click, without the need for registration or login. By enabling shoppers to save and keep track of their favorite products, the app encourages repeat visits, fostering customer loyalty. Its seamless, code-free installation ensures a hassle-free setup, while the robust REST API support offers enhanced integration capabilities. Additionally, the app provides fast and responsive customer support to quickly address user inquiries. Empower your customers by letting them share their desired products via email, text, or social media, tapping into the potential of wishlist marketing and elevating the overall shopping experience.

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Easy installation

Multi-channel sharing

Share wishlists

No login required

Create wishlists

Rest api integration

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Sortyfi Collection Merchandise

$9.99-$99.99 / Month

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Tool that manage your products in collection a breeze Show more

Sortyfi Collection Merchandise is a premier Shopify Collection Merchandise Manager designed to revolutionize how you organize your online store. This app simplifies the process of sorting and filtering products by type, vendor, or inventory, making store management more efficient than ever. With Sortyfi, you can optimize your store layout, ensuring your customers enjoy an exceptional shopping experience with neatly arranged collections. The app empowers Shopify store owners with an intuitive Merchandise Tool, enabling quick placement and intelligent, rule-based arrangements of products. Enhance the browsing experience by grouping products effectively, showcasing impressive collections. Stay ahead in the competitive eCommerce landscape with Sortyfi, your ultimate solution to maintaining a well-organized, customer-friendly storefront.

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Efficient placement

Rule-based arrangements

Effective grouping

Enhanced browsing

Seamless management

Advanced display

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bolttech Extended Warranty

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Plug and play extended warranties to unlock additional revenue Show more

The bolttech Extended Warranty app is designed to effortlessly integrate extended warranty services into your existing purchase flow, enhancing customer satisfaction and boosting your business's bottom line. This app, known as Device Protect, offers a seamless solution for merchants looking to offer valuable post-purchase services. To set up the app, merchants will need to obtain a merchant API key and Merchant ID, which are provided upon registering their company in the bolttech merchant portal—a quick and straightforward process. By incorporating bolttech's extended warranty into your offerings, you add significant value to both the customer experience and your revenue streams. The app promises a frictionless approach to configuration and setup, ensuring you can start offering extended warranties with minimal hassle. Whether you're enhancing electronics or other products, bolttech makes the process easy and beneficial for you and your customers alike.

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Seamless integration

Additional revenue

Extended warranties

Customer experience

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Bravas Checkout Customizer

$4.99-$19.99 / Month

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Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

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Custom banners

Trust badges

Personalized messages

Gift messages

Custom icons

Social media links

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Easy Returns Management System

$19.99 / Month

7.4

27 Reviews

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Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.

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Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

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GA: Free Shipping Bar + AI

$4.99-$7.99 / Month

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Boost sales with dynamic, customizable free shipping bars. Show more

GA: Free Shipping Bar is an effective tool designed to boost your store's sales while enhancing the customer shopping experience. By displaying dynamic, fully customizable top bars that promote free shipping offers, this app encourages shoppers to increase their cart value. Whether your target audience is global or regional, the app efficiently motivates customers and drives conversions by highlighting enticing offers. Setting up the Free Shipping Bar is a breeze, requiring no coding skills, and can be adjusted to effortlessly match your store’s existing theme. It offers a seamless display across all devices, ensuring a consistent experience for customers. Additionally, the app provides detailed performance reports to help you track progress and refine your strategy for maximum conversions.

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No coding required

Performance tracking

Dynamic shipping bars

Device optimization

Theme matching

Customizable top bars

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Labelcall - Business Caller Id

$9-$20 / Month

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Mobile call center in your hand Show more

Labelcall - Business Caller ID is a transformative app designed to enhance customer interactions by personalizing the call experience. By allowing businesses to greet customers by name and anticipate their needs, the app moves beyond traditional anonymous calls, creating a memorable and efficient communication channel. Seamlessly integrating with existing shop, CRM, or ERP systems, Labelcall brings vital customer information directly to your mobile device, arming you with the knowledge needed to address inquiries promptly and effectively. The app’s intuitive setup means that within minutes, you can start leveraging its features to surprise and delight callers, improving customer satisfaction and loyalty. With its focus on providing an individualized experience, Labelcall elevates your customer service, helping you offer just what the customer is looking for before they even ask. This small technological enhancement can have a broad impact on strengthening customer relationships and driving business growth.

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Quick setup

Crm integration

Erp integration

Personalized greetings

Mobile call center

Customer information display

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Codify CRM Integration

$75-$249 / Month

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Optimiza operaciones diarias conectando pedidos, inventario y atención al cliente. Show more

Codify CRM Integration is a powerful tool designed to streamline your daily operations by connecting your store with order processing, inventory management, and customer service on a single platform. This app automates real-time synchronization of orders and inventory, reducing errors and speeding up the picking and packing process. By centralizing logistics and communication, it significantly lowers operational costs while offering full traceability of each order from the warehouse to the customer. Enhance your post-sale experience through automated support and updates, ensuring customer satisfaction and loyalty. This all-in-one solution optimizes your workflow, allowing you to focus on growth and efficiency in your business operations.

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Automated updates

Real-time synchronization

Order management

Inventory tracking

Error reduction

Cost efficiency

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PostRev - Discounts For Data

$9.99-$24.99 / Month

8.2

6 Reviews

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Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

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Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

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Logistiq

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Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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Bundlemaster ‑ Bundle Builder

$9.99-$119.99 / Month

6.4

5 Reviews

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Choose Bundlemaster and take your online sales to new heights! Show more

Bundlemaster - Bundle Builder is a versatile tool designed to enhance your e-commerce experience by allowing you to create enticing product bundles and gift packages with ease. Whether you’re looking to create single or multi-step bundles, this app guides your customers seamlessly through their shopping journey, encouraging increased spending. Its Mix and Match feature offers complete customization, ensuring your bundles align perfectly with your brand's style on both mobile and PC platforms. You can fine-tune discounts at each step, crafting a shopping experience tailored to your business needs and designed to boost sales. With the ability to set minimum and maximum product limits, you can strategically control the composition of your bundles, maximizing their appeal. Additionally, Bundlemaster allows you to design special gift packages for various occasions, making it a perfect tool for enhancing customer satisfaction and driving sales growth. Start for free and take the first step towards elevating your online store.

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Mix and match

Customizable discounts

Multi-step bundles

Min/max product limits

Gift package design

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Capabl – Fulfillment Analytics

$99-$349 / Month

8.2

1 Reviews

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Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.

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Advanced reporting

Data synchronization

Track fulfillment kpis

Insightful dashboards

Automate performance tracking

Set up alerts

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Checkout Star: Improve AOV,CRO

$19-$39 / Month

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Enhance checkout with custom fields and cross sell & upsells Show more

Checkout Star is a powerful app designed to transform the checkout experience for Shopify store owners. This tool offers advanced features such as cross-selling and tax validation specifically tailored for B2B transactions, making it an excellent choice for businesses looking to optimize their average order value (AOV) and conversion rate optimization (CRO). With its customizable shipping options and personalized order features, stores can cater to individual customer needs, fostering a unique brand experience. The app also supports order customization to enhance brand retention and credibility through the addition of logos, marketing consent, and helpdesk features right at checkout. Users will find the seamless integration and user-friendly interface of Checkout Star incredibly effective in boosting sales effortlessly. By incorporating text, images, headings, banners, and paragraphs, businesses can establish a strong brand identity, making Checkout Star an essential tool for any Shopify store aiming to improve customer satisfaction and sales performance.

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Cross-selling

Streamlined checkout

Tax validation

Customizable shipping

Personalized orders

Threshold based cross-sell

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SMSto: SMS & Abandoned Carts

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SMSto:Transforming eCommerce Communication, One Text at a Time Show more

SMSto is an innovative app designed to revolutionize your customer communication strategy through efficient SMS campaigns. It offers real-time SMS alerts on order updates, enhancing the customer experience by keeping them informed and engaged. With SMSto, you can send personalized SMS messages directly to clients, thereby strengthening relationships and cultivating trust. Integrate SMS into your marketing initiatives to achieve greater reach and engagement, ensuring your message gets noticed. A standout feature is its ability to recover abandoned carts using automated SMS reminders, effectively boosting sales and retention. Say goodbye to missed opportunities and embrace a streamlined and effective ecommerce experience with SMSto. The app is your key to creating a seamless, responsive, and profitable communication channel.

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Automated reminders

Personalized messages

Marketing campaigns

Real-time sms alerts

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Impresee’s Smart Search Bar

$5-$675 / Month

7.4

7 Reviews

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ChatGPT Search, Image search, Keyword tool, SEO optimizer Show more

Impresee's Smart Search Bar is an innovative AI-driven tool designed to elevate the online shopping experience. By utilizing intelligent, context-aware search capabilities, it enhances customer interactions and facilitates effortless product discovery, including advanced image search features. This powerful search bar not only optimizes navigation but also provides valuable insights into user behavior, allowing businesses to better understand search trends and enhance their marketing strategies. By analyzing user interactions, the app recommends relevant keywords for marketing campaigns and even suggests brands worth considering for expansion. Furthermore, Impresee's Smart Search Bar incorporates SEO tools such as content and metadata optimization to boost website visibility. Positioning your business at the forefront of e-commerce innovation, this solution empowers you to drive sales and stay ahead in the competitive market landscape.

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Data-driven insights

Enhanced navigation

Seo optimization

Image search

Ai-driven search

Keyword analytics

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yayloh | Returns & Exchanges

$150-$490 / Month

8.2

12 Reviews

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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

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User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

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Aircall

$120-$210 / Month

(1/5)

2 Reviews

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The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.

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Live parcel tracking

Personalize conversations

Access order information

Display contact information

Click-to-dial

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ShoutBar: Multi Announcements

$3.99-$19.99 / Month

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Boost sales with customizable, targeted announcement bars for your store. Show more

ShoutBar: Multi Announcements is an innovative app designed to enhance shop engagement and drive sales through striking announcement bars. This tool allows businesses to easily display promotions, countdowns, and free shipping offers, all fully customizable to align with their brand identity. With advanced scheduling and targeting features, ShoutBar ensures that the right message reaches the right audience at the perfect time. It's ideal for stores aiming to boost conversions, spotlight special deals, and elevate customer experiences seamlessly. The app's simple setup promises powerful results, providing flexible design options and urgency boosters to amplify sales through time-sensitive promotions. ShoutBar is also optimized for mobile devices, ensuring smooth performance across all platforms.

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Countdown timers

Targeted messaging

Mobile-friendly

Customizable bars

Promo highlights

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TryNow: Try Before You Buy

$1040 / Month

7.4

43 Reviews

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Enable your shoppers to Try Before they Buy. Show more

TryNow: Try Before You Buy is a dynamic app designed to enhance Shopify's most customer-focused brands by implementing targeted Try Before You Buy programs. This innovative solution allows shoppers to experience products in the comfort of their own homes, offering an exceptional shopping experience that boosts sales. TryNow offers pre-built use cases, such as landing pages and email marketing, to effectively target specific customers and gradually build a robust program. With drag-and-drop components and easy installation, brands can seamlessly integrate TryNow into their existing systems. The app also allows merchants to control access through TryLink entry points and integrates with return processes for simplified item management. Users can manage orders, view dashboards, and configure programs through the comprehensive Merchant Portal, while timely shopper email notifications ensure a smooth and engaging shopping experience.

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Easy installations

Trylink entry points

Auto-capture kept items

Merchant portal management

Shopper email notifications

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 183 Apps

ReturnSage

Top Advanced Wishlist App

Sortyfi Collection Merchandise

bolttech Extended Warranty

Bravas Checkout Customizer

Easy Returns Management System

GA: Free Shipping Bar + AI

Labelcall - Business Caller Id

Codify CRM Integration

PostRev - Discounts For Data

Logistiq

Bundlemaster ‑ Bundle Builder

Capabl – Fulfillment Analytics

Checkout Star: Improve AOV,CRO

SMSto: SMS & Abandoned Carts

Impresee’s Smart Search Bar

yayloh | Returns & Exchanges

Aircall

ShoutBar: Multi Announcements

TryNow: Try Before You Buy