Shopify Customer experience apps 2026

Betty AI Phone Receptionist

$1 / Month

Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

Show less

Install App

WaitWise | Waitlist with Rules

$5-$29 / Month

8.2

2 Reviews

Claim Offer

Efficiently manage restocks; prioritize VIPs, track emails, boost sales insights. Show more

Wait Wise is a powerful app designed to streamline the management of product restocks, ensuring that customers are notified efficiently based on their priority status. This tool offers early access to VIPs and repeat shoppers while maintaining fairness for new customers. With automated email alerts, it ensures that customers are kept informed about restocks and can make timely purchases, all while providing email tracking for merchants. The app features a comprehensive merchant dashboard, offering insights into waitlist sizes, priority breakdowns, and conversion rates. This data-driven approach helps businesses maximize sales and enhance customer experiences. Additionally, Wait Wise includes automation for optimal timing of customer notifications, automatically identifying and prioritizing customers with custom rules, and even forecasting demand to optimize inventory levels.

Show less

Install App

D: Product Tabs

$3.99-$6.99 / Month

8.2

21 Reviews

Claim Offer

Easy to manage and add custom product tabs to product page Show more

D: Product Tabs app is an innovative tool designed to enhance Shopify product pages by allowing users to effortlessly add custom product tabs without any coding knowledge. This app is especially useful for organizing detailed product information in neatly structured tabs, making it easier for customers to access relevant data. With the ability to display a wide range of content—such as text, images, videos, size charts, FAQs, and more—it caters to diverse customer needs and significantly enriches their shopping experience. Users can customize tabs according to various criteria like product type, collection, tags, stock status, vendor, and customer tags, ensuring a streamlined and personalized shopping experience. The app supports both the latest Online Store 2.0 and older theme versions, offering flexibility for Shopify store owners. By leveraging D: Product Tabs, businesses can improve the competitiveness and appeal of their product pages, ultimately driving customer engagement and conversions.

Show less

Install App

bolttech Extended Warranty

Claim Offer

Plug and play extended warranties to unlock additional revenue Show more

The bolttech Extended Warranty app is designed to effortlessly integrate extended warranty services into your existing purchase flow, enhancing customer satisfaction and boosting your business's bottom line. This app, known as Device Protect, offers a seamless solution for merchants looking to offer valuable post-purchase services. To set up the app, merchants will need to obtain a merchant API key and Merchant ID, which are provided upon registering their company in the bolttech merchant portal—a quick and straightforward process. By incorporating bolttech's extended warranty into your offerings, you add significant value to both the customer experience and your revenue streams. The app promises a frictionless approach to configuration and setup, ensuring you can start offering extended warranties with minimal hassle. Whether you're enhancing electronics or other products, bolttech makes the process easy and beneficial for you and your customers alike.

Show less

Install App

POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

Claim Offer

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

Show less

Install App

ARPU

$45 / Month

8.2

9 Reviews

Claim Offer

Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

Show less

Install App

Inmar Package Free Returns

7.4

8 Reviews

Claim Offer

Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

Show less

Install App

[HumanPresence] Shop Protector

$6.99-$99.99 / Month

6.6

107 Reviews

Protect Your Checkout + Stop Form Spam & Fake Accounts Show more

HumanPresence Shop Protector is a sophisticated security solution designed to safeguard your Shopify store from fraud and spam threats. Seamlessly integrating with Online Store 2.0, this app works discreetly in the background, providing real-time protection against malicious activities that could disrupt your business operations. By eliminating the need for Recaptcha, the app stops spam on forms and enhances user experience. It offers robust checkout protection options to secure your store from bots and allows for bulk cancellation of suspicious orders with just one click. Shop Protector also lets you customize order rules to effectively block known bots and fraudulent activities, ensuring your inventory stays protected. This powerful tool not only increases security and reduces frustration but also paves the way for improved sales growth.

Show less

Xcotton Post Purchase Guard

8.2

240 Reviews

Claim Offer

Solutions of shipping protection, return and extended warranty Show more

xCotton Post Purchase Guard is a comprehensive app designed to enhance post-purchase experiences for merchants and consumers. It offers customizable post-purchase protection services, including AI-powered customer support, reverse logistics, and shipment protection for purchased goods. By offering a range of after-sales solutions, the app aims to reduce return rates, enhance customer shopping experiences, and boost conversion rates. Merchants can choose from both in-house return solutions and consumer-directed shipping protection, allowing for a tailored approach to meet diverse business needs. The app also features a professional AIES system that provides strategies to lower return rates, along with global return warehouses and solutions for handling asset disposition. Additionally, it ensures protection against loss and damage during transit, securing goods from the point of sale to the final destination. Overall, xCotton Post Purchase Guard helps build trust and improve customer satisfaction by supporting merchants with reliable and efficient post-purchase services.

Show less

Install App

ReturnSage

$9.99 / Month

Claim Offer

Returns and Exchange Copilot Show more

ReturnSage is an innovative app designed to streamline and enhance the returns management process for merchants. By offering instant return approval for low-risk customers, it personalizes the return experience, making it seamless and efficient. The app employs robust fraud protection measures, ensuring that merchants and their customers are safeguarded against fraudulent activities. ReturnSage also provides comprehensive analytics, empowering merchants to identify root causes and implement preventive measures to reduce future returns. This proactive approach helps in minimizing revenue loss and boosting operational efficiency. With ReturnSage, businesses can protect their brand, improve customer satisfaction, and optimize their return and exchange processes.

Show less

Install App

Capabl – Fulfillment Analytics

$99-$349 / Month

8.2

1 Reviews

Claim Offer

Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.

Show less

Install App

FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

Claim Offer

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

Show less

Install App

EcoReturns: AI powered Returns

$29-$299 / Month

8

125 Reviews

Claim Offer

Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

Show less

Install App

Arrivy

Claim Offer

Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

Show less

Install App

Holly - Holiday Promos

$9.99 / Month

Claim Offer

Engage customers with automated Holiday Coupons and Popups Show more

Holly - Holiday Promos is the ultimate app for boosting your store's holiday engagement and sales. Designed to automate coupon codes and deliver festive popups, Holly ensures a unique and inviting shopping experience during key retail holidays. Its user-friendly platform simplifies the management of promotional activities, allowing you to focus on other aspects of your business. Holly’s centralized management and time-saving automation features make it an invaluable tool for store owners looking to enhance customer experience and drive growth. With a variety of customizable coupon types, you can tailor promotions to suit your specific needs, making your store more festive and appealing. Whether you're a local shop or aiming for global expansion, Holly helps streamline your holiday marketing efforts. Start using Holly today to transform your store into a festive shopping destination.

Show less

Install App

ErrorLog: Real time Bug report

Claim Offer

Track and Resolve User Triggered Errors instantly Show more

ErrorLog: Real Time Bug Report is an essential tool for merchants aiming to enhance their customers' experience by identifying and resolving errors that customers encounter on their site. These action-based errors, often unnoticed by merchants, are captured directly from the browser console to ensure no issue goes unfixed. By addressing these errors before they escalate, you can prevent potential lost sales and boost customer satisfaction. ErrorLog provides a live, real-time log of all console-based errors triggered on your site, enabling you to see the frequency and impact of each error, as well as the number of users affected. This allows you to quickly pinpoint the exact page and source of the errors, whether they stem from an app or your website, ensuring swift resolution. Stay informed, in control, and safeguard your revenue with ErrorLog.

Show less

Install App

Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

(1.9/5)

4 Reviews

Claim Offer

Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

Show less

Install App

X-Elephant: AI Sales Chatbot

(3.4/5)

3 Reviews

Claim Offer

Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.

Show less

Install App

Nitro X

$149-$249 / Month

Claim Offer

"Seamlessly redirect shoppers from in-app to native browsers." Show more

Smart Redirectx is a seamless solution for online retailers looking to enhance customer experience and boost conversion rates. By automatically redirecting shoppers from social media in-app browsers to their trusted native browsers, it ensures full website functionality, faster load times, and smoother checkout processes. This not only provides a more stable browsing environment, reducing bounce rates but also accurately maintains tracking parameters. As a result, it significantly improves your analytics and retargeting efforts. Installation is simple and requires no technical expertise, allowing you to quickly and effortlessly optimize your store's performance. With Smart Redirectx, you can offer a more reliable and efficient shopping experience to your customers.

Show less

Install App

Guide Shipping Insurance

7.7

44 Reviews

Claim Offer

Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.

Show less

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 183 Apps

Betty AI Phone Receptionist

WaitWise | Waitlist with Rules

D: Product Tabs

bolttech Extended Warranty

POWR: FAQ Page | Help Center

ARPU

Inmar Package Free Returns

[HumanPresence] Shop Protector

Xcotton Post Purchase Guard

ReturnSage

Capabl – Fulfillment Analytics

FeedbackBuddy Purchase Surveys

EcoReturns: AI powered Returns

Arrivy

Holly - Holiday Promos

ErrorLog: Real time Bug report

Chattly | Customer Chatbot AI

X-Elephant: AI Sales Chatbot

Nitro X

Guide Shipping Insurance