Shopify Customer experience apps 2025

Meety: Appointment Booking App

$14-$47 / Month

9.2

395 Reviews

Calendar Booking app for events, services, classes, & rentals Show more

Meety is a versatile appointment booking app designed to enhance your scheduling solutions effortlessly. This app integrates seamlessly with your products, similar to Calendly, and is perfect for both physical and virtual locations like Zoom, Google Meet, and Outlook. It offers a comprehensive range of features including handling subscriptions, group bookings, and deposit payments. With the ability to sync with Google Calendar, Meety ensures you're always up-to-date with appointments. Additional features such as automated waitlists and personalized email notifications simplify the management of bookings. The app also boasts multi-language support and custom question forms, making it suitable for diverse scheduling needs. Moreover, you can customize the calendar widget to match your theme, adding functionality like a "Schedule your time" button anywhere on your product pages.

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Booking calendar popup integration

Automated email reminders

Branding personalization

Analytics and dashboard

Customizable scheduling widget

Flexible booking types

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StoreFAQ‑ Product FAQ Builder

9.2

59 Reviews

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Create FAQ pages or accordions instantly with AI & drive sales Show more

BetterFAQ - Product FAQ Builder is an innovative app designed to enhance your store's help center by seamlessly integrating frequently asked questions to address customer queries efficiently. Harness the power of AI to craft concise and informative FAQs, accelerating your content creation process to significantly decrease support tickets. With an intuitive drag-and-drop FAQ builder, you can easily design your FAQ page to align with your store’s brand aesthetics, including color, font, and style, ensuring a cohesive customer experience. The app allows for seamless integration of FAQs on any product page, effectively engaging visitors and converting them into customers. Enjoy the convenience of exporting or importing FAQ data, allowing you to systematically build and organize your customer service center without hassle. Transform your customer support with individual product FAQs, promising a tailored and dynamic approach to customer interactions. Experience a smarter way to manage customer inquiries by leveraging AI-driven solutions with BetterFAQ.

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Drag & drop builder

Ai content creation

Product-specific faqs

Flexible design

Create faq pages

Export & import faqs

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xCotton Post Purchase Guard

9.3

72 Reviews

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Solutions of shipping protection, return and extended warranty Show more

xCotton Post Purchase Guard is a comprehensive app designed to enhance post-purchase experiences for merchants and consumers. It offers customizable post-purchase protection services, including AI-powered customer support, reverse logistics, and shipment protection for purchased goods. By offering a range of after-sales solutions, the app aims to reduce return rates, enhance customer shopping experiences, and boost conversion rates. Merchants can choose from both in-house return solutions and consumer-directed shipping protection, allowing for a tailored approach to meet diverse business needs. The app also features a professional AIES system that provides strategies to lower return rates, along with global return warehouses and solutions for handling asset disposition. Additionally, it ensures protection against loss and damage during transit, securing goods from the point of sale to the final destination. Overall, xCotton Post Purchase Guard helps build trust and improve customer satisfaction by supporting merchants with reliable and efficient post-purchase services.

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Shipping protection

Extended warranty

Reverse logistics

Ai customer service

Return solutions

Transport protection

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Klaviyo Reviews

$25 / Month

8.6

118 Reviews

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Build 5-star experiences for your customers. Show more

Klaviyo Reviews is a comprehensive platform designed to streamline and optimize the management of product reviews, centralizing all your data for a cohesive operational experience. It ensures all review requests are delivered punctually and in accordance with your brand’s guidelines while preventing duplication by utilizing your existing templates and implementing smart sending rules. The app offers automation for review requests through both email and SMS, and it allows you to prominently showcase top reviews in communications and on your website. With tools to categorize and build segments based on star ratings and custom questions, Klaviyo Reviews helps you better understand and leverage customer feedback. Users can also incentivize reviews by rewarding customers with unique coupons and import previous reviews seamlessly. Additionally, the app provides flexible display options such as carousels, media galleries, and detailed review summaries, enhancing the visibility and accessibility of customer feedback across platforms.

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Collect reviews

Import reviews

Display options

Review migration

Automate review requests

Showcase top reviews

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Revize: Order Editing & Upsell

$29-$129 / Month

9.1

42 Reviews

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Let customers edit orders, add products, & switch items easily Show more

Revize: Order Editing & Upsell is a transformative app designed to enhance customer satisfaction by empowering them to manage their post-purchase experience. This innovative tool allows customers to easily correct mistakes, update their shipping address, adjust order quantities, switch products, and add items before shipping, significantly reducing friction in the buying process. By minimizing support tickets and returns, Revize not only boosts customer satisfaction but also enhances operational efficiency for businesses. The app facilitates upselling opportunities, offering seamless avenues for customers to increase their purchase value effortlessly. With features like automated refunds, self-service order cancellations, and customizable order edit windows, it provides a flexible and user-friendly experience. Revize is a key driver in improving average order value (AOV) and fostering lasting customer loyalty, making it a valuable asset for any online store.

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Order editing

Seamless refunds

Product upsells

Address updates

Quantity changes

Switch products

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Collection Sort & Category |KX

$19-$299 / Month

9.2

173 Reviews

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Boost profit with collection page sort & product merchandising Show more

Category & Collection Sort | KX, powered by Kimonix, is a comprehensive tool designed to elevate your e-commerce store’s organization and product recommendation strategies. This app enables you to build, sort, and A/B test smart collection pages, as well as optimize existing ones, enhancing the overall shopping experience with advanced parameters and personalized recommendations. By leveraging AI merchandising and product sorting strategies, it assists you in increasing sales and optimizing inventory while focusing on converting more visitors into customers. Category & Collection Sort | KX also supports personalized product recommendations for email campaigns, seamlessly integrating with platforms like Klaviyo. The app's advanced analytics and functions allow for automated setups and multi-segment collection management, empowering you to fulfill your business goals and maximize profits efficiently. With its robust features, Kimonix serves as your personal collection and product recommendations manager, streamlining operations and boosting your store's performance.

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Email personalization

A/b testing

Ai recommendations

Build smart collections

Collection resort

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EcoReturns ‑ AI for Returns

$19-$89 / Month

8.3

117 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

6.7

5 Reviews

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Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

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Product recommendations

Add faq

Instant ai responses

Customizable chat window

Change tone

Install App

Route Protection and Tracking

6.3

339 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Product recommendations

Order protection

Package tracking

Branded tracking

Shipping insurance

Carbon neutral shipping

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Storista Shoppable Videos UGC

$16-$199 / Month

9.2

48 Reviews

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Boost conversions using UGC, Instagram Reels, & TikTok Videos Show more

Storista Shoppable Videos UGC is an innovative app that boosts product sales by integrating Instagram Reels and TikTok videos directly into your online store. This tool enhances customer engagement by offering an interactive shopping experience, enabling them to purchase products directly from high-speed videos. With features like auto-play functionality on product and home pages, Storista turns casual visitors into committed buyers. The app ensures a constant stream of fresh, engaging content without needing developer resources. Storista supports seamless integration with Instagram and TikTok, automatically updating your store with new user-generated content. It also includes versatile widgets such as Carousel, Stories, Spotlight, Hero, Popup, and Grid for various use cases, all optimized for performance across devices while maintaining SEO integrity. Additionally, Storista is compatible with page builders and subscription features, making it an essential tool for modern e-commerce businesses.

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Slider & grid layouts

Auto-play videos

Shoppable instagram reels

Shoppable tiktok videos

Display image galleries

Adaptive streaming

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Wrapped: Gift Wrap & Messages

$15-$99 / Month

7.9

111 Reviews

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Allow your customers to gift wrap their purchases and items Show more

Wrapped: Add Gift Wrap is an essential app designed to enhance the gifting experience on your e-commerce platform, seamlessly integrating advanced features directly into product detail pages, carts, and checkouts. With the fastest setup available, retailers can quickly offer customers the option to add gift wrapping, personalized messages, and gift notes, either to individual items or entire orders. The app's versatile widgets are crafted to boost upselling opportunities, making it easy for customers to enrich their gifts. Wrapped not only elevates customer satisfaction but also drives additional revenue. With tailored extensions, customers can enjoy a personalized checkout experience, which enhances both the aesthetic appeal and emotional impact of their purchases. Wrapped is a game-changer in optimizing the shopping experience, providing retailers with a competitive edge in customer service excellence.

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Product page integration

Personalized gift messages

Individual item wrapping

Cart customization options

Checkout gift options

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Vocify ‑ AI Voice Assistant

7.9

15 Reviews

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AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

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Ai voice integration

Interactive customer interaction

Customizable voice interactions

Instant question response

Guided purchasing decisions

Easy no-code setup

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Easy Background Music ‑ Musica

8.8

66 Reviews

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Add custom background music, or play song of choice Show more

Easy Background Music – Musica is a Shopify app designed to enhance customer experience by integrating soothing background music into your online store. This app allows you to select songs or ambient music that align with your brand's vibe or the ongoing festive season, such as playing Jingle Bells during Christmas to create a joyful shopping atmosphere. Its intuitive interface seamlessly blends with your Shopify dashboard and store theme, ensuring a cohesive user experience. With Easy Background Music – Musica, you can preview the music player live and easily configure it to sync music across browser tabs for a consistent auditory experience. By delighting your customers with carefully chosen tunes, you can create an inviting environment that may boost customer engagement and increase sales. Transform your store into an immersive shopping destination with the simple yet elegant solutions provided by this app.

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Shopify integration

Live preview

Background music

Festive tunes

Music synchronization

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HKT: Quick View ‑ Add To Cart

6.6

10 Reviews

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Quick view product & one-click buy. Optimize Conversion Rate Show more

VP: Quick View ‑ Add To Cart is an innovative app designed to enhance the online shopping experience by allowing customers to preview products swiftly with just one click. This feature ensures that shoppers can access detailed product information without the need to reload the entire site, thus significantly reducing browsing time. By streamlining the navigation process, the app offers a seamless and convenient shopping experience that is likely to increase conversion rates. Shoppers can easily add products to their cart directly from the Quick View pop-up, maintaining the flow of their shopping journey. The app is user-friendly and requires no coding, making it an ideal solution for store owners looking to boost sales and improve customer satisfaction effortlessly. With VP: Quick View ‑ Add To Cart, enhancing your e-commerce platform's efficiency and customer experience has never been easier.

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Faster browsing

Quick product preview

One-click buy

Instant add to cart

Popup cart update

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Hide Sold Out by Stock‑y‑phi

$5-$20 / Month

9.1

43 Reviews

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Auto Hide Out of Stock, Sold Out product, 404 Redirect for OOS Show more

Stockyphi is a seamless solution for store owners looking to manage their inventory more effectively by automatically hiding out-of-stock products. This app ensures that your customers have a smoother shopping experience by eliminating the frustration of encountering unavailable items, which in turn can help enhance sales and customer satisfaction. One of the standout features of Stockyphi is its user-friendly integration that requires no coding skills, making it accessible to all store owners. In addition to hiding out-of-stock products, Stockyphi provides notifications and detailed reports via email, so you’re always informed of inventory changes. The app also supports multi-location management, allowing you to hide products based on specific locations or sales channels. Moreover, it offers advanced options like hiding products without images or descriptions and setting up redirections for a more customized store experience. Upgrade your store today with Stockyphi and take the first step towards a more efficient and customer-friendly shopping environment.

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Email notifications

Multi-location support

Auto hide products

Download reports

404 redirect

Advanced rules

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Guide Shipping Insurance

9.1

55 Reviews

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Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.

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Quick installation

Increase revenue

Customer loyalty

Checkout protection

Instant resolutions

Premium insurance

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POWR: FAQ Page | Help Center

$5.49-$89.99 / Month

8.2

47 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

Install App

Shoppy Store Locator

$10-$70 / Month

9.1

1 Reviews

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Connect shoppers with your closest store locations instantly. Show more

Shoppy Store Locator is a powerful tool designed to help merchants increase foot traffic and boost sales by simplifying the process for customers seeking nearby store locations. Ideal for retailers, franchises, and service-based businesses, this app offers a seamless store discovery experience, resolving the challenge of store visibility and enhancing customer engagement. With features such as store tagging, merchants can effortlessly organize and filter their stores, ensuring a more personalized and efficient discovery process for customers. The app also supports bulk import and updating, allowing businesses to quickly add or update multiple store locations simultaneously. Additionally, it syncs directly with Google My Business, ensuring that store information is always current and accessible. The Address Auto Suggest feature further streamlines customer interaction by providing instant, accurate address auto-completion, enhancing overall customer experience and reinforcing brand loyalty.

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Bulk import

Google sync

Nearby store locator

Store discovery experience

Store visibility enhancement

Store tagging

Install App

Cart Pencil

$4.99 / Month

9.1

37 Reviews

Claim Offer

No Edit Orders anymore - Edit Variants directly from Cart page Show more

Cart Pencil is a seamless addition to your website, designed to enhance shopping efficiency and customer satisfaction by enabling edit cart functionality directly on the cart page. With Cart Pencil, customers can effortlessly edit or change product variants without navigating away from the cart, streamlining the order completion process. This functionality is a game-changer for reducing cart abandonment rates and minimizing order returns, contributing to a better overall shopping experience. Moreover, Cart Pencil's capabilities extend to Ajax carts, ensuring smooth and dynamic cart interactions. Customize the appearance of the edit cart page to seamlessly blend with your website's theme by adjusting fonts, colors, and more. Additionally, Cart Pencil supports multilingual sites, allowing you to tailor text options to suit diverse customer bases.

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Customizable appearance

Ajax cart support

Edit variants

Direct cart editing

Multi-language text

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ARPU

$45 / Month

8.2

9 Reviews

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Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

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Customizable emails

2-click upsells

Shipment delays

Variant swaps

Gift options

1-time discounts

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 173 Apps

Meety: Appointment Booking App

StoreFAQ‑ Product FAQ Builder

xCotton Post Purchase Guard

Klaviyo Reviews

Revize: Order Editing & Upsell

Collection Sort & Category |KX

EcoReturns ‑ AI for Returns

Chattly | Customer Chatbot AI

Route Protection and Tracking

Storista Shoppable Videos UGC

Wrapped: Gift Wrap & Messages

Vocify ‑ AI Voice Assistant

Easy Background Music ‑ Musica

HKT: Quick View ‑ Add To Cart

Hide Sold Out by Stock‑y‑phi

Guide Shipping Insurance

POWR: FAQ Page | Help Center

Shoppy Store Locator

Cart Pencil

ARPU