Good! Through proactive guarantees and professional dispute resolution capabilities, it transforms potential customer friction into an opportunity to demonstrate reliability.

It's a very practical plug-in. It has made customers less worried about some issues and increased the number of sales we make before customers leave.

Immediate response&service, my business can't work without xcotton guard. It definitely makes it easy to be a life time client when a company take cares of its clients like this.

This app was easy to set up and required no payment to start. It gives buyers extra confidence and has helped reduce after-sale disputes for our store.

The cooperation has been very smooth. The staff handle issues promptly and are able to approach problems from the customer’s perspective, effectively easing customer dissatisfaction caused by situations such as lost packages or shipping delays. This has provided strong support for the brand’s logistics reliability and overall service quality.

In e-commerce operations, trivial logistics disputes are the most exhausting. xCotton Shipping Guarantee service removes this worry from our minds. Their team's professional and efficient response is like a trustworthy "after-sales steward," ensuring that every shipping dispute is quickly resolved, eliminating the need for repeated communication and wasted effort.

The best there is. All plugins should be built like this: strong, stable and easy to understand. xcotton sets the bar high.

I’ve been using the Xcotton shipping insurance plugin for a while, and it really gives me peace of mind. It integrates smoothly into the checkout process without disrupting the customer experience. The coverage is clear, and when issues like delays or lost packages happen, the handling is efficient and straightforward. Overall, it’s a reliable and hassle-free shipping protection solution.

Highly recommend this app! ! ! Before this, I had several disputes over damaged or lost packages, which made me very distressed. But since installing this app, these problems have been easily solved.

A very good app, it solves a major problem for us with abnormal orders.Must give it a five star rating