7.8
Refundid: Returns Portal logo

Refundid: Returns Portal

Develop by Refundid
  • Built for Shopify
  • Free plan available

    Providing your customers with a faster refund experience

    Carrier integration
    Real-time reports
    Instant refunds
    Standard returns
    Automated label generation
    Returns approval
    Policy-based rules
    5 Reviews
    7.8

    About Refundid: Returns Portal

    Launched Apr 16, 2021

    Categories

    Built by Refundid

    Email :

    [email protected]

    Address

    435 Bronte Road, Bronte, Sydney, NSW, 2024, AU

    Website Privacy policy FAQ

    Description

    Providing your customers with a faster refund and returns experience

    Introducing Refundid, your business's trusted return solution. With Refundid, returns are simplified, offering both instant refunds and standard returns. No more waiting – provide customers with swift resolutions. Refundid automates label generation, seamlessly integrating with carriers. Gain insights into return trends, optimizing operations efficiently. Elevate your customer experience and unlock seamless returns with Refundid now.

    Introducing Refundid, your business's trusted return solution. With Refundid, returns are simplified, offering both instant refunds and standard returns. No more waiting – provide customers with swift resolutions. Refundid automates label generation, seamlessly integrating with carriers. Gain insights into return trends, optimizing operations efficiently. Elevate your customer experience and unlock seamless returns with Refundid now. more
    • View all incoming returns made through Refundid
    • Access reports that display your return data in real-time
    • Approve or decline returns and restock them back to their original location
    • Build out rules that match your stores returns policy

    Pros

    • Provides faster refund experience with instant refunds and standard returns
    • Automates label generation and integrates seamlessly with carriers
    • Offers insights into return trends for optimizing operations
    • Enhances customer experience with swift resolution of returns
    • Real-time access to return data and report generation
    • Allows customization of the return journey to match individual brand policies
    • Easy to set up and implement
    • Positive customer service and support

    Cons

    Rating And Reviews

    EPOKHE EYEWEAR

    Aug 13, 2024  on Shopify

    Joel and the team at Refundid have been amazing with help in set up, service if any issue arise and just genuine good people to work with. They understand each brand is different and have a product that allows the brand to customise there own return journey. It is also really easy to set up and implement. The instant refund product is kind of a no brainer if you don't want to offer exchanges.

    Clubbies Prints

    Mar 04, 2024  on Shopify

    Refundid has been a game-changer for our store over the past two years. The app's intuitive interface seamlessly integrates, allowing customers to shop our prints confidently. With Refundid, we've successfully offered a risk-free shopping environment, fostering trust with our customers. Anyone seeking to enhance customer satisfaction and minimize return complexities, get Refundid. Highly recommended.

    Walnut Melbourne

    Jan 31, 2024  on Shopify

    We've used several return platforms in the past and Refundid is definitely the best so far! Customers love that they can receive instant refunds and then repurchase straight away, it creates a seamless customer experience. Working with refundid has also been a breeze, the integration is straightforward to use, and their customer support is quick and helpful. I would highly recommend Refundid to anyone with an eCommerce store.

    WorkwearHub

    Jan 30, 2024  on Shopify

    Refundid has been an awesome addition to our business for so many reasons, Instant refunds, customers receiving a trackable return label and the portal being very user-friendly. Instant refunds make it a quicker process for our customers to return their items, which means they can jump back online and repurchase their new items and not have to wait for them to be returned first. We highly recommend Refundid for any business

    Elwood 101

    Jan 30, 2024  on Shopify

    We've been running with Refundid for several months now, and we believe it enhances our customer service offer. Tech support has been quick when needed, and the admin portal is quite simple to use. We definitely recommend giving Refundid a go and see how it works for you, too.

    Everything's Good Creations

    Sep 14, 2021  on Shopify

    Setting up the app was a breeze with speedy & helpful advice of the team at Refundid. We love the idea of making returns easy for customers to receive an instant refund, get help with return shipping labels and peace of mind with tracking. The backend review system allows merchants to approve/deny the return with every risk and customer follow-up helped by Refundid. Would highly recommend Refundid for their timeliness and execution of a desirable concept!

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