Shopify Customer experience apps 2026

Pimcore PIM Connector

$149-$299 / Month

Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

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Sync product data

Automate data transfer

Eliminate silos

Enhance efficiency

Streamline pim

Optimize operations

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Aircall

$120-$210 / Month

(1/5)

2 Reviews

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The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.

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Live parcel tracking

Personalize conversations

Access order information

Display contact information

Click-to-dial

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Simple CX Survey

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商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。 Show more

Simple CX Survey is an innovative tool designed to evaluate customer experience (CX) from the perspective of your clients, aiming to cultivate more loyal customers. In a world inundated with products and information, delivering compelling experiences has become essential for maintaining strong customer relationships. With Simple CX Survey, you can effortlessly conduct CX investigations on your website or app by easily setting up a pre-designed tag to display surveys as pop-ups on desired pages. The app eliminates the need for complicated survey designs or questionnaire creation. It features straightforward and precise surveys centered around the Net Promoter Score (NPS), allowing users to provide feedback in just a few minutes. By accurately measuring CX, the app helps identify key areas that could turn occasional customers into avid supporters of your brand.

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Simple cx surveys

Tag-based setup

Nps questionnaires

Pop-up surveys

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Carriyo

$29-$412 / Month

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Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

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Order tracking

Shipping automation

Label printing

Branded tracking

Pickup scheduling

Returns portal

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Custom Product Accordion Tabs

$4.99 / Month

7.6

29 Reviews

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Accordions/Tabs for Product, FAQs or any store page. Show more

Custom Product Accordion Tabs is a versatile app designed to enhance the organization of content on your store's product pages, improving the customer experience by displaying information in easily navigable tabs or accordions. With seamless integration into your shop's theme, you can choose from a selection of curated styles that automatically match your design aesthetics, ensuring a professional and cohesive look. For those who desire more flexibility, the app allows adjustments to colors and icons to meet specific brand needs. Whether you need to create detailed size charts for different product collections or integrate third-party review apps, this tool provides endless customization possibilities. Furthermore, it supports the creation of individual tabs for product-specific information as well as common tabs for entire collections or all products in your store. The app offers five style presets to choose from and accommodates both desktop and mobile views, ensuring a smooth user experience. Additionally, leveraging Shopify 2.0 app blocks, you can easily insert page tabs in any location within your store's pages.

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Curated styles selection

Customizable colours/icons

Size charts creation

Third-party app embedding

Individual product tabs

Collection-specific tabs

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Refundid Returns & Exchanges

$199 / Month

9.1

10 Reviews

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Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.

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Carrier integration

Real-time reports

Instant refunds

Standard returns

Automated label generation

Returns approval

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Releva ‑ AI growth automation

$49.99-$249.99 / Month

9.1

1 Reviews

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AI automation solution for E-commerce growth Show more

Releva ‑ AI Growth Automation is an all-in-one AI solution designed to boost e-commerce growth by enhancing customer experiences through deep insights into individual customer needs. This innovative AI-first RevOps platform integrates a comprehensive suite of tools within a single dashboard, allowing businesses to measure, attribute, experiment, analyze, predict, and automate their growth in real-time. Releva effectively merges user demands with your sales strategy, ensuring communication is timely, expected, and engaging. Its AI-driven sales assistant anticipates client needs directly on the website, enhancing user interaction and satisfaction. With easy-to-build marketing automations and workflows, Releva simplifies complex processes, enabling hyper-personalized omnichannel communication. It also offers 360-degree customer profiles and product recommendations powered by sophisticated machine learning algorithms, ensuring each interaction is tailored for maximum impact.

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Product recommendations

Ai-driven sales

Marketing automations

Omnichannel communication

360-degree profiles

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Hide Sold Out by Stockyphi

$5-$20 / Month

7.2

39 Reviews

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Auto Hide Out of Stock, Sold Out product, 404 Redirect for OOS Show more

Stockyphi is a seamless solution for store owners looking to manage their inventory more effectively by automatically hiding out-of-stock products. This app ensures that your customers have a smoother shopping experience by eliminating the frustration of encountering unavailable items, which in turn can help enhance sales and customer satisfaction. One of the standout features of Stockyphi is its user-friendly integration that requires no coding skills, making it accessible to all store owners. In addition to hiding out-of-stock products, Stockyphi provides notifications and detailed reports via email, so you’re always informed of inventory changes. The app also supports multi-location management, allowing you to hide products based on specific locations or sales channels. Moreover, it offers advanced options like hiding products without images or descriptions and setting up redirections for a more customized store experience. Upgrade your store today with Stockyphi and take the first step towards a more efficient and customer-friendly shopping environment.

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Email notifications

Multi-location support

Auto hide products

Download reports

404 redirect

Advanced rules

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TryNow: Try Before You Buy

$2000 / Month

(4/5)

45 Reviews

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Enable your shoppers to Try Before they Buy. Show more

TryNow: Try Before You Buy is a dynamic app designed to enhance Shopify's most customer-focused brands by implementing targeted Try Before You Buy programs. This innovative solution allows shoppers to experience products in the comfort of their own homes, offering an exceptional shopping experience that boosts sales. TryNow offers pre-built use cases, such as landing pages and email marketing, to effectively target specific customers and gradually build a robust program. With drag-and-drop components and easy installation, brands can seamlessly integrate TryNow into their existing systems. The app also allows merchants to control access through TryLink entry points and integrates with return processes for simplified item management. Users can manage orders, view dashboards, and configure programs through the comprehensive Merchant Portal, while timely shopper email notifications ensure a smooth and engaging shopping experience.

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Easy installations

Trylink entry points

Auto-capture kept items

Merchant portal management

Shopper email notifications

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Parkpalet Returns

9.1

2 Reviews

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Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

Automated returns

Customer portal

Workflow optimization

Shipping label automation

Status updates

Return reason management

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QeCart ‑ Slide Out Cart

(3/5)

2 Reviews

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Quicker Checkouts are Just a Click Away! Show more

QeCart ‑ Slide Out Cart is a powerful Shopify app designed to transform the shopping experience with its dynamic cart drawer and cart popup features. This app enhances user experience by providing a sleek, one-page checkout process that can be accessed from anywhere on your site, making it convenient for customers to view and manage their carts. The SlideoutCart feature allows store owners to effortlessly present additional product suggestions within the cart, potentially boosting average order values. Its versatile design enables users to display either a slider or popup for added flexibility. The app also supports inputting promo codes and includes a Free Shipping Bar with a Progress Bar to incentivize higher sales. With customizable cart sliders for sharing shop updates, QeCart ‑ Slide Out Cart is perfect for any Shopify store looking to streamline checkout processes and increase conversions.

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Cross-selling

Free shipping bar

Cart upselling

Sliding cart drawer

One-page checkout

Responsive slider

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Ethercycle ShipTimer

$19 / Month

8.2

12 Reviews

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Shipping Deadline Countdown Timer Show more

Ethercycle ShipTimer is a powerful app designed to enhance your e-commerce operations by incorporating a dynamic "order within" countdown timer on your website. This tool displays the time remaining for customers to place an order and qualify for specific delivery options, such as same-day or next-day shipping. By providing a clear and immediate visual cue, ShipTimer encourages faster purchasing decisions, reducing abandoned carts and boosting conversion rates. The app effectively manages customer expectations, as it transparently communicates cut-off times for delivery, thus improving the overall customer experience. Moreover, ShipTimer aids businesses in optimizing their fulfillment processes by tracking time-sensitive order placements. This not only enhances customer satisfaction but also aligns operations with customer needs, ultimately driving increased sales.

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Countdown timer

Encourage purchases

Manage expectations

Track delivery time

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Vortex IQ: AI Store Assistant

$299-$499 / Month

8.2

1 Reviews

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Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

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Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

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Evosem Diamond Search

$99.99-$199.99 / Month

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Advanced diamond search based on price shapes and more. Show more

Evosem Diamond Search is an innovative app designed to revolutionize the diamond purchasing experience for both buyers and merchants. By addressing the challenge of overwhelming diamond selections, the app offers intuitive and customizable search options based on criteria like price, shape, and carat weight, making it easier for customers to find their perfect diamond. Advanced filters allow seasoned buyers to refine their search even further, ensuring they find exactly what they need. The app's user-friendly interface enhances customer satisfaction, facilitating easy comparison and seamless purchase processes. Merchants benefit from improved inventory efficiency and the potential to attract and retain more customers due to the streamlined shopping experience. Ultimately, Evosem Diamond Search serves as a powerful tool to enhance and simplify the complex diamond buying journey for everyone involved.

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User-friendly interface

Advanced filters

Customizable search options

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Customer engagement

Shopify integration

Multiple warehouses

Create standalone jobs

Custom delivery forms

Efficient routes

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ClickConnector

$99-$499 / Month

(1.7/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

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Route Protection and Tracking

(3.6/5)

332 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Product recommendations

Order protection

Package tracking

Branded tracking

Shipping insurance

Carbon neutral shipping

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Checkout Star: Improve AOV,CRO

$19-$39 / Month

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Enhance checkout with custom fields and cross sell & upsells Show more

Checkout Star is a powerful app designed to transform the checkout experience for Shopify store owners. This tool offers advanced features such as cross-selling and tax validation specifically tailored for B2B transactions, making it an excellent choice for businesses looking to optimize their average order value (AOV) and conversion rate optimization (CRO). With its customizable shipping options and personalized order features, stores can cater to individual customer needs, fostering a unique brand experience. The app also supports order customization to enhance brand retention and credibility through the addition of logos, marketing consent, and helpdesk features right at checkout. Users will find the seamless integration and user-friendly interface of Checkout Star incredibly effective in boosting sales effortlessly. By incorporating text, images, headings, banners, and paragraphs, businesses can establish a strong brand identity, making Checkout Star an essential tool for any Shopify store aiming to improve customer satisfaction and sales performance.

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Cross-selling

Streamlined checkout

Tax validation

Customizable shipping

Personalized orders

Threshold based cross-sell

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Pimcore PIM Connector

Aircall

Simple CX Survey

Carriyo

Custom Product Accordion Tabs

Refundid Returns & Exchanges

Releva ‑ AI growth automation

Hide Sold Out by Stockyphi

TryNow: Try Before You Buy

Parkpalet Returns

QeCart ‑ Slide Out Cart

Ethercycle ShipTimer

Vortex IQ: AI Store Assistant

Evosem Diamond Search

Arrivy

ClickConnector

Pimsical Retail OS

Route Protection and Tracking

Betty AI Phone Receptionist

Checkout Star: Improve AOV,CRO