Shopify Customer experience apps 2026

SMSto: SMS & Abandoned Carts

SMSto:Transforming eCommerce Communication, One Text at a Time Show more

SMSto is an innovative app designed to revolutionize your customer communication strategy through efficient SMS campaigns. It offers real-time SMS alerts on order updates, enhancing the customer experience by keeping them informed and engaged. With SMSto, you can send personalized SMS messages directly to clients, thereby strengthening relationships and cultivating trust. Integrate SMS into your marketing initiatives to achieve greater reach and engagement, ensuring your message gets noticed. A standout feature is its ability to recover abandoned carts using automated SMS reminders, effectively boosting sales and retention. Say goodbye to missed opportunities and embrace a streamlined and effective ecommerce experience with SMSto. The app is your key to creating a seamless, responsive, and profitable communication channel.

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Automated reminders

Personalized messages

Marketing campaigns

Real-time sms alerts

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Fresh Relevance

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Personalize customer experiences with ease Show more

Fresh Relevance is an innovative personalization platform tailored for commerce-driven businesses, designed to enhance customer experiences across multiple digital channels such as websites, apps, emails, SMS, and ads. This user-friendly solution allows businesses to optimize their content without the need for technical expertise, thereby saving time and improving conversion rates. By seamlessly integrating with your existing tech stack, Fresh Relevance helps reduce bounce rates through personalized web and app content tailored to individual shoppers. It offers dynamic engagement tools including behavior-triggered emails and SMS, as well as product recommendations based on shopper interests to drive revenue growth. The platform further enhances marketing strategies with social proof tactics that boost conversions and customer engagement. Additionally, Fresh Relevance connects siloed data across your martech stack, creating rich customer profiles for a more comprehensive understanding of shopper behavior and preferences.

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Product recommendations

Data integration

Personalized web content

Behavior-triggered messages

Social proof tactics

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Swan AI Fitting Room

$9-$495 / Month

(2.4/5)

4 Reviews

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Bring Fitting Rooms online with Swan's AI body scan & sizing Show more

Swan AI Fitting Room is an innovative app designed to enhance the online shopping experience by providing accurate sizing and fit solutions through advanced AI models. By utilizing a simple and accurate AI body scan via any phone camera, Swan helps customers find their ideal size, thereby reducing the common problem of "wrong fit" returns. This not only boosts customer confidence but also leads to increased conversion rates as shoppers are more likely to make purchases when assured of the proper fit. The app also supports sustainability efforts by minimizing the environmental impact caused by frequent returns. Overall, Swan AI Fitting Room offers a superior and seamless shopping experience, making online purchasing more efficient and satisfying for users.

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Ai body scan

Accurate sizing suggestions

Virtual try-on technology

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HolidaySpark

$3 / Month

8.2

7 Reviews

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Decorate your store with festive animations for every occasion Show more

Festive Decorations is the ultimate app to enhance your store's ambiance with seasonal flair, boosting customer engagement without disrupting their shopping experience. This app offers a vast selection of hundreds of icons and thousands of combinations, allowing you to adorn your store for every holiday and occasion, helping to immerse customers in the shopping spirit. With an easy 1-click installation, no coding is needed to transform your store's background with festive animations. You can customize the size, speed, quantity, and animation of the icons, ensuring a unique display that aligns with your brand. The app also allows animations to be paused or timed, providing flexibility and control over your store's decor. Designed for optimal performance on both desktops and mobile devices, Festive Decorations ensures a seamless and enchanting experience for your customers.

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Page-specific display

Easy installation

Customizable animations

Festive icons

Background decorations

Timer functionality

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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Automated email notifications

Seamless shopify integration

Custom order statuses

Detailed status timeline

Personalized communications

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Carriyo

$29-$412 / Month

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Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

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Order tracking

Shipping automation

Label printing

Branded tracking

Pickup scheduling

Returns portal

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Libautech: Announcement Bar

$6.99-$9.99 / Month

7.6

25 Reviews

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Boost Sales with Customizable Announcement & Free Shipping Bar Show more

Libautech's Announcement Bar is an essential tool for online store owners aiming to keep their customers informed with eye-catching announcements. This versatile app allows you to effortlessly create custom announcement bars for promoting sales, announcing new products, or sharing crucial information directly on your store’s website. With a user-friendly interface and mobile responsiveness, it ensures a seamless integration no matter the device. You can choose from multiple bar types, including Free Shipping, Announcement, Top, and Subscription bars, each customizable in style, color, and font to perfectly match your store's unique aesthetic. Additionally, the app offers targeting options that let you display different bars based on visitor location, device, or scheduled time and date. To top it off, you can track the performance of your announcements, gaining insights into how they affect your store's sales, thus optimizing your marketing strategies.

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Customizable design

Performance tracking

Multiple bar types

Page redirection

Target audience

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Ymq Product Tabs

$3.9 / Month

(4.2/5)

33 Reviews

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Product page tabs. Fully customizable free tabs. Show more

Ymq Product Tabs is a versatile app designed to enhance the organization and presentation of your product pages by adding a tabbed widget. By splitting your product descriptions into several tabs using Heading tags, it provides a clearer and more user-friendly experience for your customers. This app allows for creating product-specific tabs that can be applied across multiple products, saving valuable time in product management. It integrates seamlessly with a variety of third-party apps, enabling the addition of functional tabs such as Reviews. Users can choose from a selection of pre-designed templates or customize the appearance to align with their store's aesthetics easily. With no coding skills required, the installation and uninstallation of product tabs are simplified to just a few clicks. Additionally, you can manage tabs for individual products or assign them to specific collections to maintain consistency across your store.

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Customizable design

No coding required

3rd party integrations

Product-specific tabs

Pre-designed templates

Quick install

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FAVI Extra & FAVI Pixel

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Links the store with Favi, boosting conversions and sales. Show more

Favi Extra is a straightforward, innovative app designed to enhance customer experience by collecting valuable user reviews on your products and the quality of your e-shop's services. By incorporating this service, you support the visibility and prominence of your offerings within the FAVI catalogue. The platform aims to alleviate consumer doubts about purchasing furniture online, promoting a smoother buying process. Through shared experiences and feedback, businesses can refine purchasing practices and better connect with their audience. Participation in the Favi Extra program can lead to increased sales through discounts and enhanced product perception via FAVI's marketing channels. The app leverages FAVI's strong brand presence, extensive social media reach, and influential partnerships to elevate e-shop engagement and success.

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Boost conversions

Collect user reviews

Enhance product visibility

Gain customer insights

Improve purchasing process

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AskShop.ai

$9.99-$29.99 / Month

2 Reviews

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Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.

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Seamless integration

Brand customization

Instant answers

Visual search

In-depth analysis

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Lightnr ‑ Quick Product Swatch

$8.99-$29.99 / Month

8.2

1 Reviews

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Enhance Shopify with custom, fast-loading product swatches for better navigation. Show more

Lightnr - Quick Product Swatch is a dynamic app designed for Shopify store owners to enhance product page functionality by creating visually engaging product group swatches. This innovative tool allows merchants to display grouped products directly on product pages, enabling customers to switch between related items with remarkable ease and speed—achieving load times of less than one second. Merchants are empowered to design custom swatch images and organize products into up to 5 groups, with 4 products in each group, offering a tailored shopping experience. By streamlining product navigation, Lightnr not only improves the customer experience but also increases conversion rates by efficiently showcasing related items. This app is ideal for store owners seeking to provide swift browsing and a rich, interactive product display for their customers.

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Custom swatch design

Fast product switching

Grouped product display

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Sendlane: Unified Email & SMS

$1550-$600 / Month

9.1

15 Reviews

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Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

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Ethercycle ShipTimer

$19 / Month

8.2

12 Reviews

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Shipping Deadline Countdown Timer Show more

Ethercycle ShipTimer is a powerful app designed to enhance your e-commerce operations by incorporating a dynamic "order within" countdown timer on your website. This tool displays the time remaining for customers to place an order and qualify for specific delivery options, such as same-day or next-day shipping. By providing a clear and immediate visual cue, ShipTimer encourages faster purchasing decisions, reducing abandoned carts and boosting conversion rates. The app effectively manages customer expectations, as it transparently communicates cut-off times for delivery, thus improving the overall customer experience. Moreover, ShipTimer aids businesses in optimizing their fulfillment processes by tracking time-sensitive order placements. This not only enhances customer satisfaction but also aligns operations with customer needs, ultimately driving increased sales.

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Countdown timer

Encourage purchases

Manage expectations

Track delivery time

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ErrorLog: Real time Bug report

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Track and Resolve User Triggered Errors instantly Show more

ErrorLog: Real Time Bug Report is an essential tool for merchants aiming to enhance their customers' experience by identifying and resolving errors that customers encounter on their site. These action-based errors, often unnoticed by merchants, are captured directly from the browser console to ensure no issue goes unfixed. By addressing these errors before they escalate, you can prevent potential lost sales and boost customer satisfaction. ErrorLog provides a live, real-time log of all console-based errors triggered on your site, enabling you to see the frequency and impact of each error, as well as the number of users affected. This allows you to quickly pinpoint the exact page and source of the errors, whether they stem from an app or your website, ensuring swift resolution. Stay informed, in control, and safeguard your revenue with ErrorLog.

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Impact analysis

Real-time error log

Error source identification

Quick error resolution

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google analytics connector

$1 / Month

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Connect Google Analytics 4 to your store easily—no coding need Show more

Conversinit GA4 Connect is an intuitive app designed for Shopify merchants to effortlessly integrate Google Analytics 4 into their stores, eliminating the need for any coding expertise. This tool enables merchants to track customer behavior and analyze sales trends with ease, providing valuable insights to drive informed, data-backed decisions. It's an ideal solution for store owners who want to streamline their analytics process, allowing them to concentrate on enhancing sales and elevating the customer experience. With features like seamless setup and real-time tracking, Conversinit GA4 Connect ensures a smooth transition to a more data-driven approach to business management. By simplifying complex analytics, it empowers merchants to focus on what truly matters—boosting their bottom line and fostering customer satisfaction.

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No coding required

Real-time tracking

Seamless setup

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Pintuna: Gift Cards & Loyalty

$35-$150 / Month

9.1

6 Reviews

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Enhance customer engagement and generate incremental revenue Show more

Pintuna is an all-in-one solution for managing gift cards, store credits, and loyalty programs specifically designed for eCommerce brands. Tailored to enhance your revenue and customer experience, this app is seamlessly integrated with popular POS systems like Square and Clover. It allows you to effortlessly import existing gift cards and supports a range of flexible loyalty programs, including offering store credit as rewards. Whether it's a digital or physical gift card, Pintuna ensures a smooth process with custom-branded email confirmations and the ability to add cards to Apple or Google Wallets. The multilingual support ensures global accessibility, helping businesses cater to diverse customer bases and improve retention. For businesses looking to streamline their rewards system and enhance customer loyalty, Pintuna provides a robust and user-friendly solution.

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Loyalty programs

Multiple languages

Gift cards

Store credits

Apple/google wallet

Square/clover integration

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Delivery & Return Date PRO

$9.99 / Month

8.2

1 Reviews

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Let customers select a date for Delivery & Return Show more

Delivery & Return Date PRO is a versatile Shopify app designed to enhance the shopping experience for both store owners and customers by allowing users to choose their preferred delivery and return dates. This powerful tool helps minimize the chances of missed deliveries and returns, enhancing overall customer satisfaction. Customers can select specific delivery times and dates, giving them control over when they receive their orders. Store owners have the flexibility to adjust available dates and times according to inventory levels, ensuring seamless operations. The app also allows store owners to block certain dates or days when delivery is unavailable, further optimizing logistics. Additionally, orders with specified delivery and return dates can be easily exported, streamlining order management. Overall, Delivery & Return Date PRO offers a customizable solution for efficient, customer-focused order handling.

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Date selection

Time slots

Order export

Date blocking

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WC: Invite To WhatsApp Channel

$19.99 / Month

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Seamlessly invite customers to join your WhatsApp channels. Show more

WC: Invite To WhatsApp Channel is an innovative app designed to revolutionize customer engagement for your store. It allows you to effortlessly invite customers to your WhatsApp channels, enabling direct and effective communication on a platform known for its high open and response rates. By utilizing WhatsApp’s powerful features, you can tackle low engagement and retention issues, driving more sales and improving customer experiences. Share product catalogs seamlessly and offer exclusive rewards to enhance customer loyalty. Furthermore, the app provides tools to monitor and analyze customer interactions, offering valuable insights to tailor your offerings better. With WC: Invite To WhatsApp Channel, you can boost your store’s communication strategy and create a more interactive and rewarding experience for your customers.

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Quick communication

Single-click invites

Share product catalogues

Monitor customer interactions

Share exclusive rewards

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Fast View : Fastest Quick View

$2.99 / Month

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Optimize conversion rate by quick view product, one-click buy Show more

Fast View: Fastest Quick View is a powerful app designed to enhance your online shopping experience by providing essential product information without needing to navigate away from the current page. This app features full-screen image zoom for an immersive product view, along with price details, in-stock status, and available variant options. Additionally, it offers comprehensive product descriptions and convenient buy now or add to cart buttons. By streamlining the browsing process, Fast View significantly reduces the time required to make a purchase decision, allowing customers to evaluate more products quickly and efficiently. This seamless and efficient viewing experience not only improves customer satisfaction but also has the potential to boost sales by encouraging quicker purchasing decisions. With Fast View, you can enjoy a smoother, faster, and more informative shopping journey.

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Add to cart

Buy now button

Full-screen zoom

In-stock info

Variants options

Product description

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DressThisOn

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Smart size recommendations to cut returns and improve fit. Show more

DressThisOn is an innovative app designed for online clothing brands aiming to enhance customer satisfaction through precise size recommendations. By analyzing both product measurements and individual customer data, DressThisOn suggests the ideal size for each shopper, effectively reducing the rate of returns and enhancing the overall shopping experience. The app seamlessly integrates with a store’s unique size charts, ensuring that customers get personalized sizing tips that inspire confidence in their purchases. Regular updates with real-time store data keep the sizing suggestions accurate and relevant, further minimizing the chances of returns due to size mismatches. DressThisOn is not just a tool for decreasing refunds, but a comprehensive solution for bridging the gap between products and consumers, helping to drive sales and foster trust with reliable sizing guidance. Transform your retail experience with DressThisOn, where accurate sizing meets customer satisfaction.

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Customer data integration

Real-time data updates

Smart size recommendations

Product measurement analysis

Adapts to size charts

Personalized sizing tips

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

SMSto: SMS & Abandoned Carts

Fresh Relevance

Swan AI Fitting Room

HolidaySpark

Apptomize: Order Status Pro

Carriyo

Libautech: Announcement Bar

Ymq Product Tabs

FAVI Extra & FAVI Pixel

AskShop.ai

Lightnr ‑ Quick Product Swatch

Sendlane: Unified Email & SMS

Ethercycle ShipTimer

ErrorLog: Real time Bug report

google analytics connector

Pintuna: Gift Cards & Loyalty

Delivery & Return Date PRO

WC: Invite To WhatsApp Channel

Fast View : Fastest Quick View

DressThisOn