Shopify Customer experience apps 2026

OrderDynamics Order Management

Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

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Order processing

Real-time inventory

Order routing

Order consolidation

Distributed order management

Store fulfillment

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Stockninja: Show Stock & timer

$4.99 / Month

9.1

1 Reviews

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Display stock, countdown timer, & hide out-of-stock products Show more

Stockninja: Show Stock & Timer is a robust tool designed to optimize your e-commerce store's functionality and enhance the shopping experience. By clearly displaying real-time stock levels, it empowers customers with the information they need for informed purchasing decisions. The app's sale countdown timer is an excellent feature that creates a sense of urgency, encouraging quicker customer decisions and increasing sales. Stockninja also ensures seamless inventory management by automatically hiding products that are out of stock, thus maintaining a clutter-free and up-to-date product display. Customization is at the forefront, allowing you to personalize widget placement and design, including colors, fonts, and sizes to align with your brand's aesthetics. This app simplifies essential e-commerce processes, allowing you to manage customer expectations effectively and focus on growing your business.

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Sale countdown timer

Custom widgets

Show stock levels

Auto hide zero stock

Custom positioning

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Formify: custom checkout forms

$12.99 / Month

9.1

5 Reviews

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Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.

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Seamless integration

Multichannel support

Personalized experience

Custom checkout forms

Drag-and-drop creation

Gather detailed info

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Smart Quick Look

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Simple to add quick view carousel to boost conversions Show more

Smart Quick Look is an innovative app designed to enhance the online shopping experience by providing a seamless and efficient checkout process, ultimately boosting conversion rates. With just one click, shoppers can preview products without navigating away from their current page, significantly reducing shopping time. This convenient feature allows customers to easily access product information and effortlessly add items to their cart via a handy popup window. In addition, Smart Quick Look offers customization options, enabling businesses to tailor the app’s appearance to match their unique brand colors. By streamlining the shopping experience, Smart Quick Look not only improves customer satisfaction but also increases the likelihood of completed purchases. Whether for small or large online retailers, this app is an invaluable tool for optimizing the e-commerce journey.

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Quick checkout

Add to cart

Product previews

Single click

Popup view

Custom brand colors

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NZ Post Address Search

(1/5)

2 Reviews

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Capture valid addresses in your store Show more

The NZ Post Address Search app, developed by New Zealand's leading courier service, integrates seamlessly with your Shopify store to provide real-time address verification. As customers start typing an address during checkout, the app suggests accurate address completions, reducing errors and ensuring parcel precision. Currently compatible with Online Store 1.0, the app promises future updates for Online Store 2.0 support. By integrating this service, businesses can enhance their shipping accuracy and offer customers a smoother checkout experience. The app not only minimizes the risk of delivery mishaps but also bolsters customer satisfaction through efficient and reliable address management. Whether you're looking to streamline your order fulfillment process or enhance your store's operational efficiency, the NZ Post Address Search app is an essential tool for Shopify merchants.

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Instant address verification

Address completion suggestions

Improved accuracy

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BigUp Local

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The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

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Acquire customers

Instant updates

Showcase products

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Box Now

8.2

1 Reviews

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"Streamline delivery with locker selection for Greece and Cyprus stores." Show more

Box Now is an innovative app designed to streamline locker delivery services for merchants and their customers. Ideal for stores operating within Greece and Cyprus, the app integrates seamlessly into the checkout process, allowing customers to easily select a Box Now locker location via an interactive map on both the Cart page and during Checkout. Merchants benefit from the ability to create, download, and cancel vouchers, ensuring efficient management of locker deliveries. Additionally, the app offers features like displaying nearby Box Now lockers at Checkout with carrier-calculated shipping, and the flexibility to adjust shipping and COD settings. Box Now enhances the shopping experience by simplifying the delivery process, making it more convenient and efficient for all parties involved.

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Delivery tracking

Carrier calculated shipping

Locker selection map

Voucher management

Bulk voucher handling

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NT Signify Customizer

$5 / Month

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Create custom signs easily: enhance brand and customer experience. Show more

The DTS Signify Customizer is an innovative app designed to empower merchants by allowing them to create personalized and professional-quality signage that reflects their brand identity. Ideal for both small businesses and online stores, this tool simplifies the signage design process by eliminating the need for complex graphic design skills or professional artists. With a range of flexible options for sizes, colors, and shapes, businesses can easily tailor signs to meet their specific needs. The app’s real-time preview feature ensures that users can visualize their designs immediately, facilitating quick adjustments and saving valuable time and resources. By streamlining the creation of engaging and customized signs, DTS Signify Customizer helps merchants enhance their brand presence and improve customer experience effortlessly.

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Real-time preview

Flexible design options

Custom sign creation

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W2 Order Delivery Date

$5 / Month

2 Reviews

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Delivery Date and Time picker with friendly and basic setting Show more

W2 Order Delivery Date is designed to enhance the customer experience by offering seamless order delivery options. The app allows customers to select their preferred delivery dates and time slots while giving store owners the flexibility to customize delivery schedules, excluding specific days or setting cut-off times. The chosen delivery date is included in the order confirmation email for easy reference, and the app allows for custom calendar designs to align with your store's aesthetic. Store owners can track delivery dates separately, ensuring there's no risk of misplaced orders. W2 Order Delivery Date is suitable for any delivery-based business, as it allows for setup on both the product and cart pages with ease. Plus, merchants can configure calendars with holidays, disable certain dates, and add custom messages, tailoring the delivery process to better fit their operational needs.

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Order tracking

Email integration

Date picker

Custom messages

Time slots

Customizable schedule

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Simpu

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Customer support, market segmentation app Show more

Simpu is an integrated customer experience platform designed to simplify and enhance communication for merchants by consolidating multiple channels into a single, efficient interface. By unifying Emails, SMS, WhatsApp, Twitter DMs, and Instagram DMs into one omnichannel inbox, Simpu allows users to engage with customers seamlessly across various platforms. This powerful tool enables businesses to manage and respond to customer inquiries more effectively, ensuring no message is overlooked. Teams can collaborate effortlessly with shared inbox functionality, ensuring everyone stays on the same page and support is consistent across the board. The platform's flexibility accommodates diverse team structures, allowing businesses to customize their communication flow to suit their specific needs. Simpu not only streamlines communication but also equips businesses with essential tools needed to provide exceptional customer support and build lasting relationships.

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Platform integration

Shared inbox

Team collaboration

Omnichannel inbox

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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Personalized dashboard

Event tracking

Real-time insights

Kpi tracking

Metric alerts

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Today's Project: Buy Button

$3.95 / Month

7.9

13 Reviews

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Explode sales risk free with Sticky Add to Cart and buy butto! Show more

"Today's Project: Buy Button" is an innovative app designed to enhance online shopping experiences by streamlining the purchase process. Aimed at businesses looking to boost sales and revenue, the app features a Sticky Add to Cart functionality that ensures constant visibility of the cart button, encouraging customers to complete purchases with ease. By incorporating a 1-click checkout, the app significantly speeds up the purchasing process, reducing friction and cart abandonment. It also offers a Quantity Selector feature, enabling customers to easily add multiple items to their cart, thus increasing average order values. With these capabilities, "Today's Project: Buy Button" not only enhances the user experience but also optimizes conversion rates for online stores. Emphasizing simplicity and efficiency, this app is ideal for businesses seeking to optimize their e-commerce platforms for better sales performance.

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Sticky add to cart

1-click checkout

Add to cart bar

Quantity selector

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Trackable ‑ Order Status

$9.99 / Month

8.2

1 Reviews

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Easily view and track orders; save time on customer support. Show more

Trackable ‑ Order Status by Sovi Apps is an efficient tool designed to enhance the customer experience by allowing them to view their order summaries effortlessly and as often as they desire. This app generates a dedicated page, granting customers seamless access to their order details, alleviating the time business owners typically spend on customer support. By focusing on the order summary pages provided by Shopify, Trackable ensures compatibility with major carriers including USPS, UPS, FedEx, DHL, and Canada Post. Customers can conveniently track their orders using their email and order number, making the process straightforward and accessible. The app integrates smoothly with Shopify, promising a simple implementation and a responsive design that benefits both merchants and their clientele. Embrace Trackable to streamline customer interactions and dedicate more time to growing your business.

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Responsive design

Simple implementation

Order summary access

Customer order tracking

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SMSto: SMS & Abandoned Carts

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SMSto:Transforming eCommerce Communication, One Text at a Time Show more

SMSto is an innovative app designed to revolutionize your customer communication strategy through efficient SMS campaigns. It offers real-time SMS alerts on order updates, enhancing the customer experience by keeping them informed and engaged. With SMSto, you can send personalized SMS messages directly to clients, thereby strengthening relationships and cultivating trust. Integrate SMS into your marketing initiatives to achieve greater reach and engagement, ensuring your message gets noticed. A standout feature is its ability to recover abandoned carts using automated SMS reminders, effectively boosting sales and retention. Say goodbye to missed opportunities and embrace a streamlined and effective ecommerce experience with SMSto. The app is your key to creating a seamless, responsive, and profitable communication channel.

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Automated reminders

Personalized messages

Marketing campaigns

Real-time sms alerts

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Fordeer: PreOrder Now PreSale

8

17 Reviews

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Easy pre-orders, configure & manage preorders for out-of-stock Show more

Fordeer: PreOrder Now PreSale is an innovative app designed to enhance your e-commerce sales strategy by transforming the common issue of out-of-stock products into a revenue-generating opportunity. It replaces the traditional "Out of stock" button with a dynamic "Pre-order" option, allowing customers to secure their favorite items before they're available. This app enriches the customer shopping experience with features like discounts, estimated delivery dates, and partial payment options, making it an attractive solution for eager buyers. Additionally, Fordeer simplifies inventory management with automated back-in-stock notifications and offers around-the-clock customer support. User-friendly and efficient, it facilitates seamless campaign creation with just a few clicks and provides a robust analytics dashboard for tracking revenue and average order value. By incorporating elements like countdown timers, it builds anticipation and excitement for upcoming product drops, pre-sales, and restocks.

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Countdown timers

Analytics dashboard

Partial payments

Automated emails

Pre-order button

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

Bravas Checkout Customizer

$4.99-$19.99 / Month

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Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

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Custom banners

Trust badges

Personalized messages

Gift messages

Custom icons

Social media links

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Prefetch

$4.9 / Month

9 Reviews

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Boosts store speed & conversion Show more

Prefetch is an innovative app designed to supercharge your e-commerce store with lightning-fast page load speeds, significantly enhancing the customer shopping experience. By intelligently preloading pages, Prefetch ensures that browsing remains smooth and engaging, which is particularly beneficial for online stores experiencing high traffic volumes or those with extensive product inventories. The app tackles the common nuisance of slow-loading pages, which often leads to lost sales and frustrated customers. With Prefetch, you'll notice an improvement in user navigation, helping to keep potential buyers on your site longer, thereby increasing conversion rates. Ideal for any e-commerce platform looking to optimize performance, Prefetch not only boosts sales but also reinforces customer satisfaction by creating a frictionless shopping journey.

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Boost sales

Seamless browsing

Instant page loading

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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Automated email notifications

Seamless shopify integration

Custom order statuses

Detailed status timeline

Personalized communications

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

OrderDynamics Order Management

Stockninja: Show Stock & timer

Betty AI Phone Receptionist

Formify: custom checkout forms

Smart Quick Look

NZ Post Address Search

BigUp Local

Box Now

NT Signify Customizer

W2 Order Delivery Date

Simpu

Acumen Shift

Today's Project: Buy Button

Trackable ‑ Order Status

SMSto: SMS & Abandoned Carts

Fordeer: PreOrder Now PreSale

Kedra Live Chat & AI Chatbot

Bravas Checkout Customizer

Prefetch

Apptomize: Order Status Pro