Shopify Customer experience apps 2025

FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Full Fill All Orders Perfectly

$1250-$500 / Month

8.2

3 Reviews

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Easily manage your warehouse batching and product bundling Show more

Full Fill All Orders Perfectly is a comprehensive app designed to help ecommerce brands streamline their SKU management, enhancing both the shopping experience and operational efficiency. By addressing common kitting and bundling challenges, the app ensures third-party logistics (3PL) partners have everything they need to fulfill orders accurately. One of its key benefits is reducing unnecessary order processing issues, ultimately saving time and money. Additionally, Full Fill aids in minimizing packaging waste, thereby cutting costs and reducing the carbon footprint. The app also improves customer satisfaction—and consequently, lifetime value (LTV)—by reducing order errors and mispacks. Moreover, it offers features for managing backorders and pre-orders, smoothing out cash flow, and controlling batch times to 3PLs to lower the rate of returned packages and customer service costs.

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Product bundling

Order fulfillment

Backorder management

Sku management

Pre-order management

Warehouse batching

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AI Fortune Cookie

$1.99-$4.99 / Month

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Enhance post-purchase with personalized, engaging fortune cookie predictions. Show more

AI Fortune Cookie is an innovative app designed to enhance the post-purchase experience for eCommerce store customers. By displaying engaging fortune cookie predictions on the Thank You page, the app not only leaves a memorable impression but also fosters brand loyalty and encourages repeat purchases. Each prediction is unique and personalized, offering customers a delightful surprise that keeps them connected to the brand. With easy installation and customization options, the app smoothly integrates into any store's existing setup. It features the ability to display predictions in the customer's preferred language and can cycle through multiple prediction types for added variety. This seamless integration with the checkout process ensures an engaging and captivating experience, giving businesses a fun and effective tool to boost customer retention and satisfaction.

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Post-purchase engagement

Seamless integration

Personalized predictions

Multiple prediction types

Browser language adaptation

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HKT: Quick View ‑ Add To Cart

9.1

10 Reviews

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Quick view product & one-click buy. Optimize Conversion Rate Show more

VP: Quick View ‑ Add To Cart is an innovative app designed to enhance the online shopping experience by allowing customers to preview products swiftly with just one click. This feature ensures that shoppers can access detailed product information without the need to reload the entire site, thus significantly reducing browsing time. By streamlining the navigation process, the app offers a seamless and convenient shopping experience that is likely to increase conversion rates. Shoppers can easily add products to their cart directly from the Quick View pop-up, maintaining the flow of their shopping journey. The app is user-friendly and requires no coding, making it an ideal solution for store owners looking to boost sales and improve customer satisfaction effortlessly. With VP: Quick View ‑ Add To Cart, enhancing your e-commerce platform's efficiency and customer experience has never been easier.

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Faster browsing

Quick product preview

One-click buy

Instant add to cart

Popup cart update

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ARPU

$45 / Month

8.2

9 Reviews

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Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

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Customizable emails

2-click upsells

Shipment delays

Variant swaps

Gift options

1-time discounts

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Socloz: OMS platform

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The Omnichannel platform that adapts to your needs. Show more

Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.

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Express deliveries

Unify inventories

Seasonal settings

Online product expansion

Inventory flow

Residual inventory reduction

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Customer engagement

Shopify integration

Multiple warehouses

Create standalone jobs

Custom delivery forms

Efficient routes

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TryITFirst : Demo @ doorstep

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Reduce products damage with doorstep demo and instant return Show more

TryITFirst: Demo @ Doorstep is an innovative app designed to transform the way customers experience products. Leveraging advanced AI scheduling and shipping technologies, the platform allows businesses to offer hands-on product demos that can be tailored from 20-minute sessions to half-day experiences. This direct approach helps vendors focus on genuine product interactions, enhancing customer satisfaction and reducing the reliance on purely visual or virtual presentations. By facilitating instant product returns, the app minimizes returns and product damage, ensuring a smooth customer experience. With the guidance of a Demo Champion who presents product features and comparisons right at the customer's doorstep, businesses can gather immediate feedback, boosting their brand value and consumer confidence. The platform also optimizes marketing efforts, positions brands strategically, and encourages consumers to purchase directly from businesses, thereby enhancing profitability.

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Customer feedback

Ai scheduling

Instant returns

Product demo at doorstep

Marketing efficiency

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Multiple selling plans

Easy returns interface

Try before buying

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Pintuna: Gift Cards & Loyalty

$35-$150 / Month

9.1

5 Reviews

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Enhance customer engagement and generate incremental revenue Show more

Pintuna is an all-in-one solution for managing gift cards, store credits, and loyalty programs specifically designed for eCommerce brands. Tailored to enhance your revenue and customer experience, this app is seamlessly integrated with popular POS systems like Square and Clover. It allows you to effortlessly import existing gift cards and supports a range of flexible loyalty programs, including offering store credit as rewards. Whether it's a digital or physical gift card, Pintuna ensures a smooth process with custom-branded email confirmations and the ability to add cards to Apple or Google Wallets. The multilingual support ensures global accessibility, helping businesses cater to diverse customer bases and improve retention. For businesses looking to streamline their rewards system and enhance customer loyalty, Pintuna provides a robust and user-friendly solution.

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Loyalty programs

Multiple languages

Gift cards

Store credits

Apple/google wallet

Square/clover integration

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PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

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Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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Customer segmentation

Personalized recommendations

Real-time recommendations

Content targeting

Email capture pop-ups

Promo pop-ups

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H3 Estimated Delivery

$8 / Month

8.2

1 Reviews

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Display an estimated delivery date timeline on product pages Show more

H3 Estimated Delivery is an intuitive app designed to streamline order management by allowing you to effortlessly assign delivery dates to your products using product tags. This feature caters to businesses with inventories of all sizes, ensuring that customers receive accurate delivery time estimates, which enhances their shopping experience. The user-friendly interface of the app facilitates easy navigation and order fulfillment, keeping your operations smooth and efficient. By providing precise delivery information, the app helps in maintaining customer satisfaction and trust, as they are always informed about the expected arrival of their orders. Whether you're managing a small boutique or a large-scale inventory, H3 Estimated Delivery adapts to your needs, making delivery management straightforward and effective.

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Customer notifications

Set delivery dates

Tag-based management

Precise delivery estimates

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3D Signify Customizer

$5 / Month

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Create custom signs easily: enhance brand and customer experience. Show more

The DTS Signify Customizer is an innovative app designed to empower merchants by allowing them to create personalized and professional-quality signage that reflects their brand identity. Ideal for both small businesses and online stores, this tool simplifies the signage design process by eliminating the need for complex graphic design skills or professional artists. With a range of flexible options for sizes, colors, and shapes, businesses can easily tailor signs to meet their specific needs. The app’s real-time preview feature ensures that users can visualize their designs immediately, facilitating quick adjustments and saving valuable time and resources. By streamlining the creation of engaging and customized signs, DTS Signify Customizer helps merchants enhance their brand presence and improve customer experience effortlessly.

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Real-time preview

Flexible design options

Custom sign creation

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Voice Bar

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"Voice Bar: Enhance customer experience with easy, multilingual voice assistance." Show more

Voice Bar is a versatile app designed to enhance customer experience and engagement by providing a seamless voice assistant solution for merchants. It effectively addresses common customer inquiries, reducing the burden on support teams and improving overall service efficiency. The app is user-friendly, requiring no technical skills to set up, allowing merchants to customize aspects like voice, color, and the knowledge base to align with their brand. Users can select from four distinct voices and eight vibrant colors, offering a tailored experience that complements their store's aesthetics. Content integration is straightforward, with options to upload documents or paste text directly into the knowledge base. Voice Bar supports multiple languages, making it an ideal tool for businesses aiming to engage a global audience and provide instant, voice-assisted responses to their customer queries.

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Multilingual support

Easy setup

Knowledge base integration

Customizable voice

Instant voice answers

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Compass: Customer Account Page

$25-$499 / Month

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Customized Dashboards, My Profile, Reorders, Subscriptions Show more

Compass: Customer Account Page is a cutting-edge app designed to enhance your business by managing customer retention efficiently. With its innovative features, such as in-depth analytics and a fully customizable My Account Dashboard, businesses can easily monitor customer behavior and tailor experiences to individual needs. The app offers adaptable conditional logic for creating effective cancellation flows and customer segmentation, both of which are crucial for improving retention rates. Transform your account dashboard into a centralized hub with dynamic upsell banners to boost customer engagement. Compass also provides valuable insights and data-driven decision-making tools that facilitate business growth. Additionally, the app’s flexible frequency logic and customizable cancellation flow rules ensure a superior customer experience while targeting specific customer segments to maximize retention efforts.

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Conditional logic

Subscription management

Customer segmentation

Customer behavior analytics

Order history

Customized dashboards

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Bravas Checkout Customizer

$4.99-$19.99 / Month

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Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

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Custom banners

Trust badges

Personalized messages

Gift messages

Custom icons

Social media links

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Dotdigital CXDP

7.4

23 Reviews

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Create customer experiences that exceed expectations. Show more

Dotdigital Email & SMS Marketing is a robust customer experience and data platform designed for Shopify users. It enables businesses to craft sophisticated automated marketing campaigns with ease, using intuitive drag-and-drop tools. The platform seamlessly syncs all customer data into a cohesive single view, allowing for the creation of personalized experiences that boost engagement and drive conversions. Powered by artificial intelligence, Dotdigital offers a range of dynamic features including product recommendations, personalized content, and abandoned cart alerts to engage customers across their preferred channels, such as email, SMS, MMS, and WhatsApp. The platform emphasizes a unified data approach, synchronizing customer information from all channels to establish a reliable source of truth. Additionally, Dotdigital enhances communication with tools like WinstonAI for faster data interpretation and improved copywriting, ensuring businesses can deliver smart, engaging messages effectively.

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Marketing automation

Email marketing

Unified data

Sms

Winstonai

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ClickConnector

$99-$499 / Month

(2/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

FeedbackBuddy Purchase Surveys

Full Fill All Orders Perfectly

AI Fortune Cookie

HKT: Quick View ‑ Add To Cart

ARPU

Socloz: OMS platform

Arrivy

TryITFirst : Demo @ doorstep

BuyAfterTry

Pintuna: Gift Cards & Loyalty

PureClarity Personalization

H3 Estimated Delivery

3D Signify Customizer

Sidekick AI ‑ Automated Chat

Voice Bar

Compass: Customer Account Page

Betty AI Phone Receptionist

Bravas Checkout Customizer

Dotdigital CXDP

ClickConnector