Shopify Customer experience apps 2026

Easy Returns Management System

$19.99 / Month

7.6

26 Reviews

Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.

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Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

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Fresh Relevance

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Personalize customer experiences with ease Show more

Fresh Relevance is an innovative personalization platform tailored for commerce-driven businesses, designed to enhance customer experiences across multiple digital channels such as websites, apps, emails, SMS, and ads. This user-friendly solution allows businesses to optimize their content without the need for technical expertise, thereby saving time and improving conversion rates. By seamlessly integrating with your existing tech stack, Fresh Relevance helps reduce bounce rates through personalized web and app content tailored to individual shoppers. It offers dynamic engagement tools including behavior-triggered emails and SMS, as well as product recommendations based on shopper interests to drive revenue growth. The platform further enhances marketing strategies with social proof tactics that boost conversions and customer engagement. Additionally, Fresh Relevance connects siloed data across your martech stack, creating rich customer profiles for a more comprehensive understanding of shopper behavior and preferences.

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Product recommendations

Data integration

Personalized web content

Behavior-triggered messages

Social proof tactics

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Picca Lookbook ‑ Gallery

$2.99-$9.99 / Month

(3.3/5)

4 Reviews

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Show multiple galleries in multiple views at various locations Show more

Picca Lookbook ‑ Gallery is an intuitive app designed to enhance your e-commerce website by providing dynamic, responsive image galleries that can boost conversion rates. With Picca Lookbook, you can effortlessly create unlimited galleries using one of five different formats including masonry, stack, justified, grid, and carousel, without needing any coding expertise. Simply use the user-friendly drag-and-drop feature to upload images, making the setup process seamless and efficient. The app offers extensive customization options, enabling you to match your galleries to your website's theme by adjusting settings like width, margin, and even adding custom CSS. Furthermore, Picca Lookbook supports product tagging functionalities to enhance product visibility and customer interaction. Its robust setup and responsive design ensure your galleries look great on all devices, providing a better viewing experience for your customers.

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Customizable settings

Product tagging

Responsive design

Custom css

Unlimited galleries

Multiple formats

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Wizy Wishlist

$4.99-$79.99 / Month

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Increase conversions with Wizy Wishlist Show more

Wizy Wishlist is a versatile app designed to enhance the shopping experience for both businesses and their customers, whether they are registered members or not. With this app, customers can effortlessly add their favorite products to a wish list, allowing them to easily access these items when they are ready to make a purchase. This feature significantly reduces the time spent on searching for products repeatedly, streamlining the shopping process and leading to increased customer satisfaction. Businesses can customize their wish list page and button to seamlessly integrate with their store's aesthetic. Additionally, Wizy Wishlist provides valuable insights by allowing businesses to track customer demands and requests in real-time. The app's comprehensive control panel offers powerful statistics, making it an essential tool for businesses aiming to better understand and cater to their customers' preferences. Start using Wizy Wishlist today and elevate the efficiency and enjoyment of your customer's shopping journey.

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Customize wishlist

Add products

Remove items

Instant purchase

Easier shopping

Access items

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Dotdigital CXDP

7.4

23 Reviews

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Create customer experiences that exceed expectations. Show more

Dotdigital Email & SMS Marketing is a robust customer experience and data platform designed for Shopify users. It enables businesses to craft sophisticated automated marketing campaigns with ease, using intuitive drag-and-drop tools. The platform seamlessly syncs all customer data into a cohesive single view, allowing for the creation of personalized experiences that boost engagement and drive conversions. Powered by artificial intelligence, Dotdigital offers a range of dynamic features including product recommendations, personalized content, and abandoned cart alerts to engage customers across their preferred channels, such as email, SMS, MMS, and WhatsApp. The platform emphasizes a unified data approach, synchronizing customer information from all channels to establish a reliable source of truth. Additionally, Dotdigital enhances communication with tools like WinstonAI for faster data interpretation and improved copywriting, ensuring businesses can deliver smart, engaging messages effectively.

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Marketing automation

Email marketing

Unified data

Sms

Winstonai

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Guide Shipping Insurance

7.7

45 Reviews

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Shipping Protection Order Protection Shipping Insurance Route Show more

Guide Shipping Protection is an innovative app designed to streamline the shipping process by tackling common issues like lost, damaged, or stolen packages. Offering a seamless one-click protection option at checkout, this app transforms shipping woes into opportunities for enhanced customer satisfaction and added revenue. When a package encounters issues, Guide Shipping Protection swiftly resolves the problem by facilitating a repurchase directly from your website, ensuring a smooth experience for both the retailer and customer. With a strong focus on customer experience, the app aims to turn potential shipping setbacks into loyalty-building interactions. It also supports checkout extensibility, ensuring smooth integration and operation to boost order conversions while offering premium insurance against damage, theft, and chargebacks. Additionally, its approve-all-claims model ensures that full MSRP replacements are provided, adding new revenue streams for businesses. Guide Shipping Protection installs and uninstalls safely, with optimization for speed, making it a hassle-free addition to any e-commerce platform.

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Quick installation

Increase revenue

Customer loyalty

Checkout protection

Instant resolutions

Premium insurance

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ReBound Returns

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Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

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Actionable insights

Boost satisfaction

Reverse logistics

Plug-and-play setup

Omnichannel returns management

Advanced returns software

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Pataa Address Autofill

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Digital Addresses for Better Business Show more

Pataa Address Autofill is a powerful application designed to streamline the online shopping experience by enhancing the checkout process. By integrating the Pataa Address fill API, businesses can significantly reduce churn rates, ensuring customers complete their purchases and potentially return for future transactions, thereby boosting brand loyalty. Additionally, the app helps in optimizing and making deliveries more efficient, leading to reduced last-mile delivery costs. This focus on timely deliveries also minimizes the rate of product returns, which in turn helps in maintaining steady revenue streams and customer satisfaction. With the ability to use a single code for complete address filling, it simplifies the user experience and contributes to a seamless and efficient checkout process. Overall, Pataa Address Autofill not only enhances operational efficiency but also improves overall customer experience, making it an invaluable tool for e-commerce stores.

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Complete address code

Reduced churn rate

Optimized deliveries

Lesser returns

Exact geotagging

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Promo Compliance

$2.99 / Month

(1/5)

1 Reviews

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Super simple all in one EU Omnibus Complance Manager. Show more

Promo Compliance is a comprehensive app designed to help businesses manage promotional items while staying compliant with the EU Omnibus Directive. It simplifies the complexities of EU regulations, allowing users to create successful promotions without needing any coding skills. The app offers an intuitive drag-and-drop feature, making it easy to integrate with existing themes and effortlessly adjust settings. Promo Compliance ensures that promotional messages are displayed only on relevant pages, enhancing both the user experience and effectiveness of marketing campaigns. Additionally, it comes with built-in language support, automatically tailoring messages to match the language preferences of your visitors. Focus on creating compelling promotions while the app handles compliance and technical details seamlessly. Whether you're a small business or a large enterprise, Promo Compliance is your go-to solution for efficient and compliant promotional management.

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No coding required

Drag and drop

All-in-one management

Eu omnibus compliance

Automated page relevance

Built-in language support

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QuickTop

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QuickTop simplifies your operations. Show more

QuickTop is an essential tool for online merchants looking to enhance their customer experience by adding a convenient return-to-top button on their store's pages. This simple yet effective feature significantly improves navigation, particularly on long product pages or content-dense sites. QuickTop is designed to assist customers in easily returning to the top after scrolling, thereby reducing frustration and improving overall usability. For merchants with extensive product listings or detailed content, QuickTop is a valuable addition that fosters user-friendly navigation. The tool offers various style options, enabling merchants to customize the button to match their store's aesthetic. The button automatically appears as users scroll down, ensuring it remains unobtrusive yet accessible. With QuickTop, enhance your store's user experience and keep customers engaged longer.

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Customizable button

Quick return-to-top

Enhances navigation

Scroll-based visibility

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Entrfy ‑ Product FAQ Creator

$3.99-$7.99 / Month

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Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.

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Customizable design

Multi-language support

Easy faq management

Product-specific faqs

Embed on product pages

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Holly - Holiday Promos

$9.99 / Month

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Engage customers with automated Holiday Coupons and Popups Show more

Holly - Holiday Promos is the ultimate app for boosting your store's holiday engagement and sales. Designed to automate coupon codes and deliver festive popups, Holly ensures a unique and inviting shopping experience during key retail holidays. Its user-friendly platform simplifies the management of promotional activities, allowing you to focus on other aspects of your business. Holly’s centralized management and time-saving automation features make it an invaluable tool for store owners looking to enhance customer experience and drive growth. With a variety of customizable coupon types, you can tailor promotions to suit your specific needs, making your store more festive and appealing. Whether you're a local shop or aiming for global expansion, Holly helps streamline your holiday marketing efforts. Start using Holly today to transform your store into a festive shopping destination.

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Time-saving automation

Centralized management

Automate coupons

Festive popups

Various coupon types

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Shipit‑v3

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Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

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Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

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GWA: Customer Photo Uploader

$4.99-$9.99 / Month

8.2

3 Reviews

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Share your customers' experience in your store via photos Show more

Customer Photo Uploader is an innovative app designed to enhance the shopping experience by leveraging the power of social proof. It allows satisfied customers to showcase their experiences and upload photos of their purchases, offering potential buyers a real-life glimpse of the products in action. Businesses can encourage customer engagement and enhance product credibility by displaying these authentic user-generated images on individual product pages and highlighting the most captivating ones on the home page. Additionally, businesses have the flexibility to upload photos independently, ensuring a visually appealing and trustworthy online storefront. This app not only boosts consumer confidence in purchasing decisions but also builds a vibrant community around your brand.

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Social proof integration

Customer photo uploads

Display on product page

Showcase on home page

Real photos feedback

Display attractive photos

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W2 Order Delivery Date

$5 / Month

2 Reviews

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Delivery Date and Time picker with friendly and basic setting Show more

W2 Order Delivery Date is designed to enhance the customer experience by offering seamless order delivery options. The app allows customers to select their preferred delivery dates and time slots while giving store owners the flexibility to customize delivery schedules, excluding specific days or setting cut-off times. The chosen delivery date is included in the order confirmation email for easy reference, and the app allows for custom calendar designs to align with your store's aesthetic. Store owners can track delivery dates separately, ensuring there's no risk of misplaced orders. W2 Order Delivery Date is suitable for any delivery-based business, as it allows for setup on both the product and cart pages with ease. Plus, merchants can configure calendars with holidays, disable certain dates, and add custom messages, tailoring the delivery process to better fit their operational needs.

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Order tracking

Email integration

Date picker

Custom messages

Time slots

Customizable schedule

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App Banner by StoreLab

$9.99 / Month

1 Reviews

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Easily drive more mobile app installs from your web traffic Show more

App Banner by StoreLab is a powerful tool designed to boost your mobile app downloads effortlessly. With a simple one-time setup, it integrates seamlessly into your mobile website, strategically placing an inviting banner at the top. This engaging banner prompts customers to download your app, enhancing their experience on mobile devices. Fully customizable to suit your branding, the app provides a marketing edge by being compatible with both Apple and Android devices. Whether you're looking to increase engagement or streamline user interaction, App Banner by StoreLab offers a straightforward solution to elevate your mobile presence.

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Fully customisable

One-time set-up

Apple & android compatible

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FAVI Extra & FAVI Pixel

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Links the store with Favi, boosting conversions and sales. Show more

Favi Extra is a straightforward, innovative app designed to enhance customer experience by collecting valuable user reviews on your products and the quality of your e-shop's services. By incorporating this service, you support the visibility and prominence of your offerings within the FAVI catalogue. The platform aims to alleviate consumer doubts about purchasing furniture online, promoting a smoother buying process. Through shared experiences and feedback, businesses can refine purchasing practices and better connect with their audience. Participation in the Favi Extra program can lead to increased sales through discounts and enhanced product perception via FAVI's marketing channels. The app leverages FAVI's strong brand presence, extensive social media reach, and influential partnerships to elevate e-shop engagement and success.

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Boost conversions

Collect user reviews

Enhance product visibility

Gain customer insights

Improve purchasing process

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DressThisOn

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Smart size recommendations to cut returns and improve fit. Show more

DressThisOn is an innovative app designed for online clothing brands aiming to enhance customer satisfaction through precise size recommendations. By analyzing both product measurements and individual customer data, DressThisOn suggests the ideal size for each shopper, effectively reducing the rate of returns and enhancing the overall shopping experience. The app seamlessly integrates with a store’s unique size charts, ensuring that customers get personalized sizing tips that inspire confidence in their purchases. Regular updates with real-time store data keep the sizing suggestions accurate and relevant, further minimizing the chances of returns due to size mismatches. DressThisOn is not just a tool for decreasing refunds, but a comprehensive solution for bridging the gap between products and consumers, helping to drive sales and foster trust with reliable sizing guidance. Transform your retail experience with DressThisOn, where accurate sizing meets customer satisfaction.

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Customer data integration

Real-time data updates

Smart size recommendations

Product measurement analysis

Adapts to size charts

Personalized sizing tips

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Stockninja: Show Stock & timer

$4.99 / Month

8.2

1 Reviews

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Display stock, countdown timer, & hide out-of-stock products Show more

Stockninja: Show Stock & Timer is a robust tool designed to optimize your e-commerce store's functionality and enhance the shopping experience. By clearly displaying real-time stock levels, it empowers customers with the information they need for informed purchasing decisions. The app's sale countdown timer is an excellent feature that creates a sense of urgency, encouraging quicker customer decisions and increasing sales. Stockninja also ensures seamless inventory management by automatically hiding products that are out of stock, thus maintaining a clutter-free and up-to-date product display. Customization is at the forefront, allowing you to personalize widget placement and design, including colors, fonts, and sizes to align with your brand's aesthetics. This app simplifies essential e-commerce processes, allowing you to manage customer expectations effectively and focus on growing your business.

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Sale countdown timer

Custom widgets

Show stock levels

Auto hide zero stock

Custom positioning

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Box Now

8.2

1 Reviews

Claim Offer

"Streamline delivery with locker selection for Greece and Cyprus stores." Show more

Box Now is an innovative app designed to streamline locker delivery services for merchants and their customers. Ideal for stores operating within Greece and Cyprus, the app integrates seamlessly into the checkout process, allowing customers to easily select a Box Now locker location via an interactive map on both the Cart page and during Checkout. Merchants benefit from the ability to create, download, and cancel vouchers, ensuring efficient management of locker deliveries. Additionally, the app offers features like displaying nearby Box Now lockers at Checkout with carrier-calculated shipping, and the flexibility to adjust shipping and COD settings. Box Now enhances the shopping experience by simplifying the delivery process, making it more convenient and efficient for all parties involved.

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Delivery tracking

Carrier calculated shipping

Locker selection map

Voucher management

Bulk voucher handling

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Easy Returns Management System

Fresh Relevance

Picca Lookbook ‑ Gallery

Wizy Wishlist

Dotdigital CXDP

Guide Shipping Insurance

ReBound Returns

Pataa Address Autofill

Promo Compliance

QuickTop

Entrfy ‑ Product FAQ Creator

Holly - Holiday Promos

Shipit‑v3

GWA: Customer Photo Uploader

W2 Order Delivery Date

App Banner by StoreLab

FAVI Extra & FAVI Pixel

DressThisOn

Stockninja: Show Stock & timer

Box Now