Shopify Customer experience apps 2026

FAVI Extra & FAVI Pixel

Links the store with Favi, boosting conversions and sales. Show more

Favi Extra is a straightforward, innovative app designed to enhance customer experience by collecting valuable user reviews on your products and the quality of your e-shop's services. By incorporating this service, you support the visibility and prominence of your offerings within the FAVI catalogue. The platform aims to alleviate consumer doubts about purchasing furniture online, promoting a smoother buying process. Through shared experiences and feedback, businesses can refine purchasing practices and better connect with their audience. Participation in the Favi Extra program can lead to increased sales through discounts and enhanced product perception via FAVI's marketing channels. The app leverages FAVI's strong brand presence, extensive social media reach, and influential partnerships to elevate e-shop engagement and success.

Show less

Boost conversions

Collect user reviews

Enhance product visibility

Gain customer insights

Improve purchasing process

Install App

Neuralens AI Sales Chatbot

$129-$449 / Month

Claim Offer

AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.

Show less

Product recommendations

Order tracking

Image-based search

24/7 product support

Resolve faqs

Live chat handoff

Install App

Parkpalet Returns

9.1

2 Reviews

Claim Offer

Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

Automated returns

Customer portal

Workflow optimization

Shipping label automation

Status updates

Return reason management

Install App

Bravas Checkout Customizer

$4.99-$19.99 / Month

Claim Offer

Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

Show less

Custom banners

Trust badges

Personalized messages

Gift messages

Custom icons

Social media links

Install App

SeamlessNPS: Customer Loyality

$7.9-$99 / Month

Claim Offer

Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

Show less

Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

Install App

Simple CX Survey

Claim Offer

商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。 Show more

Simple CX Survey is an innovative tool designed to evaluate customer experience (CX) from the perspective of your clients, aiming to cultivate more loyal customers. In a world inundated with products and information, delivering compelling experiences has become essential for maintaining strong customer relationships. With Simple CX Survey, you can effortlessly conduct CX investigations on your website or app by easily setting up a pre-designed tag to display surveys as pop-ups on desired pages. The app eliminates the need for complicated survey designs or questionnaire creation. It features straightforward and precise surveys centered around the Net Promoter Score (NPS), allowing users to provide feedback in just a few minutes. By accurately measuring CX, the app helps identify key areas that could turn occasional customers into avid supporters of your brand.

Show less

Simple cx surveys

Tag-based setup

Nps questionnaires

Pop-up surveys

Install App

Top Advanced Wishlist App

$0.99 / Month

1 Reviews

Claim Offer

Allow Customer to Create, Save, and Share Favorite Items! Show more

Top Advanced Wishlist App is a powerful tool designed specifically for Shopify store owners seeking to enhance user engagement and boost sales. This app allows customers to create and share wishlists effortlessly with just one click, without the need for registration or login. By enabling shoppers to save and keep track of their favorite products, the app encourages repeat visits, fostering customer loyalty. Its seamless, code-free installation ensures a hassle-free setup, while the robust REST API support offers enhanced integration capabilities. Additionally, the app provides fast and responsive customer support to quickly address user inquiries. Empower your customers by letting them share their desired products via email, text, or social media, tapping into the potential of wishlist marketing and elevating the overall shopping experience.

Show less

Easy installation

Multi-channel sharing

Share wishlists

No login required

Create wishlists

Rest api integration

Install App

Ymq Product Tabs

$3.9 / Month

(4.2/5)

33 Reviews

Claim Offer

Product page tabs. Fully customizable free tabs. Show more

Ymq Product Tabs is a versatile app designed to enhance the organization and presentation of your product pages by adding a tabbed widget. By splitting your product descriptions into several tabs using Heading tags, it provides a clearer and more user-friendly experience for your customers. This app allows for creating product-specific tabs that can be applied across multiple products, saving valuable time in product management. It integrates seamlessly with a variety of third-party apps, enabling the addition of functional tabs such as Reviews. Users can choose from a selection of pre-designed templates or customize the appearance to align with their store's aesthetics easily. With no coding skills required, the installation and uninstallation of product tabs are simplified to just a few clicks. Additionally, you can manage tabs for individual products or assign them to specific collections to maintain consistency across your store.

Show less

Customizable design

No coding required

3rd party integrations

Product-specific tabs

Pre-designed templates

Quick install

Install App

Smart Quick Look

Claim Offer

Simple to add quick view carousel to boost conversions Show more

Smart Quick Look is an innovative app designed to enhance the online shopping experience by providing a seamless and efficient checkout process, ultimately boosting conversion rates. With just one click, shoppers can preview products without navigating away from their current page, significantly reducing shopping time. This convenient feature allows customers to easily access product information and effortlessly add items to their cart via a handy popup window. In addition, Smart Quick Look offers customization options, enabling businesses to tailor the app’s appearance to match their unique brand colors. By streamlining the shopping experience, Smart Quick Look not only improves customer satisfaction but also increases the likelihood of completed purchases. Whether for small or large online retailers, this app is an invaluable tool for optimizing the e-commerce journey.

Show less

Quick checkout

Add to cart

Product previews

Single click

Popup view

Custom brand colors

Install App

WC: Invite To WhatsApp Channel

$19.99 / Month

Claim Offer

Seamlessly invite customers to join your WhatsApp channels. Show more

WC: Invite To WhatsApp Channel is an innovative app designed to revolutionize customer engagement for your store. It allows you to effortlessly invite customers to your WhatsApp channels, enabling direct and effective communication on a platform known for its high open and response rates. By utilizing WhatsApp’s powerful features, you can tackle low engagement and retention issues, driving more sales and improving customer experiences. Share product catalogs seamlessly and offer exclusive rewards to enhance customer loyalty. Furthermore, the app provides tools to monitor and analyze customer interactions, offering valuable insights to tailor your offerings better. With WC: Invite To WhatsApp Channel, you can boost your store’s communication strategy and create a more interactive and rewarding experience for your customers.

Show less

Quick communication

Single-click invites

Share product catalogues

Monitor customer interactions

Share exclusive rewards

Install App

Evosem Diamond Search

$99.99-$199.99 / Month

Claim Offer

Advanced diamond search based on price shapes and more. Show more

Evosem Diamond Search is an innovative app designed to revolutionize the diamond purchasing experience for both buyers and merchants. By addressing the challenge of overwhelming diamond selections, the app offers intuitive and customizable search options based on criteria like price, shape, and carat weight, making it easier for customers to find their perfect diamond. Advanced filters allow seasoned buyers to refine their search even further, ensuring they find exactly what they need. The app's user-friendly interface enhances customer satisfaction, facilitating easy comparison and seamless purchase processes. Merchants benefit from improved inventory efficiency and the potential to attract and retain more customers due to the streamlined shopping experience. Ultimately, Evosem Diamond Search serves as a powerful tool to enhance and simplify the complex diamond buying journey for everyone involved.

Show less

User-friendly interface

Advanced filters

Customizable search options

Install App

Picca Lookbook ‑ Gallery

$2.99-$9.99 / Month

(3.3/5)

4 Reviews

Claim Offer

Show multiple galleries in multiple views at various locations Show more

Picca Lookbook ‑ Gallery is an intuitive app designed to enhance your e-commerce website by providing dynamic, responsive image galleries that can boost conversion rates. With Picca Lookbook, you can effortlessly create unlimited galleries using one of five different formats including masonry, stack, justified, grid, and carousel, without needing any coding expertise. Simply use the user-friendly drag-and-drop feature to upload images, making the setup process seamless and efficient. The app offers extensive customization options, enabling you to match your galleries to your website's theme by adjusting settings like width, margin, and even adding custom CSS. Furthermore, Picca Lookbook supports product tagging functionalities to enhance product visibility and customer interaction. Its robust setup and responsive design ensure your galleries look great on all devices, providing a better viewing experience for your customers.

Show less

Customizable settings

Product tagging

Responsive design

Custom css

Unlimited galleries

Multiple formats

Install App

TrackShip

1 Reviews

Claim Offer

Shipment Tracking & Customer Experience Platform Show more

TrackShip is a robust application designed to streamline your post-shipping process by automatically tracking shipped orders with over 700 shipping carriers worldwide. It handles all customer touchpoints, from shipping notification to delivery confirmation, helping you reduce time spent responding to shipping inquiries. By offering real-time tracking and proactive delivery updates, TrackShip enhances the post-purchase experience for your customers, fostering brand loyalty and trust. Its efficient workflow not only minimizes customer service efforts but also encourages customer engagement, leading to more repeat orders. With TrackShip, you can focus on growing your business while ensuring a delightful customer journey from the moment an order is shipped.

Show less

Engage customers

Auto-tracks shipments

700+ carriers

Reduces inquiry time

Proactive updates

Enhances post-purchase

Install App

Storista Shoppable Video Reels

$16-$199 / Month

9.1

48 Reviews

Claim Offer

Boost conversions using UGC, Instagram Reels, & TikTok Videos Show more

Storista Shoppable Videos UGC is an innovative app that boosts product sales by integrating Instagram Reels and TikTok videos directly into your online store. This tool enhances customer engagement by offering an interactive shopping experience, enabling them to purchase products directly from high-speed videos. With features like auto-play functionality on product and home pages, Storista turns casual visitors into committed buyers. The app ensures a constant stream of fresh, engaging content without needing developer resources. Storista supports seamless integration with Instagram and TikTok, automatically updating your store with new user-generated content. It also includes versatile widgets such as Carousel, Stories, Spotlight, Hero, Popup, and Grid for various use cases, all optimized for performance across devices while maintaining SEO integrity. Additionally, Storista is compatible with page builders and subscription features, making it an essential tool for modern e-commerce businesses.

Show less

Slider & grid layouts

Auto-play videos

Shoppable instagram reels

Shoppable tiktok videos

Display image galleries

Adaptive streaming

Install App

Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

Claim Offer

Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

Show less

Multilingual support

Easy shopify integration

Train virtual assistant

Integrate with website

Ai chatbot customization

24/7 instant answers

Install App

Sticky Cart+ Fly Cart

$2.95 / Month

(3/5)

1 Reviews

Claim Offer

Expedite Your Customer’s Buying Journey Show more

Sticky Cart+ Fly Cart is a dynamic app designed to enhance the shopping experience on your online store and boost conversion rates. One of its standout features is the "Fly to Cart" animation effect, which delights customers with a visually captivating transition as products glide from their images into the shopping cart upon being added. This engaging feature not only adds a touch of excitement but also provides clear visual feedback that reassures customers their selections have been successfully processed. By incorporating such interactive elements, Sticky Cart+ Fly Cart aims to make online shopping more enjoyable and intuitive. This app focuses on improving user engagement and satisfaction, encouraging shoppers to continue browsing and purchasing. Explore how Sticky Cart+ Fly Cart can transform your online store by integrating seamless, animated interactions that captivate your customers.

Show less

Smooth animation

Fly to cart

Install App

Socloz: OMS platform

Claim Offer

The Omnichannel platform that adapts to your needs. Show more

Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.

Show less

Express deliveries

Unify inventories

Seasonal settings

Online product expansion

Inventory flow

Residual inventory reduction

Install App

Combindly: Conversion Boosters

$14.99-$149 / Month

Claim Offer

Boost Shopify sales with urgency tools and personalized shopping experiences. Show more

Combindly: Conversion Boosters is a versatile app offering over 8 tools designed to enhance the customer experience for Shopify merchants. The app focuses on creating urgency and increasing engagement through features like Stock Scarcity and Countdown Timers, encouraging shoppers to make quick purchasing decisions. It also improves the checkout process with Sticky Buy Now and Sticky Add to Cart buttons, coupled with dynamic animations that keep the shopping journey interactive. To further enrich user experience, Combindly provides clear Shipping Info, Recently Viewed Products, and personalized Related Products, ensuring that customers have all the information they need at their fingertips. Seamlessly integrating into your Shopify store, this app is fully customizable, allowing merchants to optimize workflows and drive sales effectively. With Combindly, elevate your store's performance by turning casual browsers into committed buyers.

Show less

Countdown timers

Oakkie: AI Customer Support

$39-$99 / Month

Claim Offer

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

Show less

Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

Install App

Delivery & Return Date PRO

$9.99 / Month

1 Reviews

Claim Offer

Let customers select a date for Delivery & Return Show more

Delivery & Return Date PRO is a versatile Shopify app designed to enhance the shopping experience for both store owners and customers by allowing users to choose their preferred delivery and return dates. This powerful tool helps minimize the chances of missed deliveries and returns, enhancing overall customer satisfaction. Customers can select specific delivery times and dates, giving them control over when they receive their orders. Store owners have the flexibility to adjust available dates and times according to inventory levels, ensuring seamless operations. The app also allows store owners to block certain dates or days when delivery is unavailable, further optimizing logistics. Additionally, orders with specified delivery and return dates can be easily exported, streamlining order management. Overall, Delivery & Return Date PRO offers a customizable solution for efficient, customer-focused order handling.

Show less

Date selection

Time slots

Order export

Date blocking

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

FAVI Extra & FAVI Pixel

Neuralens AI Sales Chatbot

Parkpalet Returns

Bravas Checkout Customizer

SeamlessNPS: Customer Loyality

Simple CX Survey

Top Advanced Wishlist App

Ymq Product Tabs

Smart Quick Look

WC: Invite To WhatsApp Channel

Evosem Diamond Search

Picca Lookbook ‑ Gallery

TrackShip

Storista Shoppable Video Reels

Close AI Assistant

Sticky Cart+ Fly Cart

Socloz: OMS platform

Combindly: Conversion Boosters

Oakkie: AI Customer Support

Delivery & Return Date PRO