Shopify Customer experience apps 2026

FAVI Extra & FAVI Pixel

Links the store with Favi, boosting conversions and sales. Show more

Favi Extra is a straightforward, innovative app designed to enhance customer experience by collecting valuable user reviews on your products and the quality of your e-shop's services. By incorporating this service, you support the visibility and prominence of your offerings within the FAVI catalogue. The platform aims to alleviate consumer doubts about purchasing furniture online, promoting a smoother buying process. Through shared experiences and feedback, businesses can refine purchasing practices and better connect with their audience. Participation in the Favi Extra program can lead to increased sales through discounts and enhanced product perception via FAVI's marketing channels. The app leverages FAVI's strong brand presence, extensive social media reach, and influential partnerships to elevate e-shop engagement and success.

Show less

Boost conversions

Collect user reviews

Enhance product visibility

Gain customer insights

Improve purchasing process

Install App

TS Add-To-Cart BOOSTER

$6.49 / Month

6.3

47 Reviews

Claim Offer

Boost your Revenue by making super easy Add To Cart & Checkout Show more

TS Add-To-Cart BOOSTER is a versatile app designed to streamline the purchasing process for online customers, ensuring an enhanced shopping experience and increased conversion rates. By implementing this tool, online store owners can effortlessly optimize key call-to-action buttons within minutes, making it simpler for customers to proceed with their purchases. The app effectively reduces cart abandonment by offering more add-to-cart and checkout actions. It combines the functionality of three essential tools into a single convenient solution. The Add To Cart Bar feature, for instance, ensures that the add-to-cart button remains visible at all times, minimizing friction and maximizing potential sales. Ultimately, TS Add-To-Cart BOOSTER aims to make the shopping journey seamless, encouraging customers to complete their transactions with ease and efficiency.

Show less

Add to cart bar

Checkout actions

Abandoned carts reduction

Install App

X-Elephant: AI Sales Chatbot

(3.4/5)

3 Reviews

Claim Offer

Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.

Show less

Shopify integration

Self-learning ai

Real-time answers

Multilingual responses

Backend conversation management

Install App

Split Test Pro

$10 / Month

8.2

1 Reviews

Claim Offer

Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

Show less

A/b testing

Url targeting

Real-time data

Bayesian analysis

Css tests

Design template targeting

Install App

Refundid Returns & Exchanges

$199 / Month

9.1

10 Reviews

Claim Offer

Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.

Show less

Carrier integration

Real-time reports

Instant refunds

Standard returns

Automated label generation

Returns approval

Install App

TrackShip

1 Reviews

Claim Offer

Shipment Tracking & Customer Experience Platform Show more

TrackShip is a robust application designed to streamline your post-shipping process by automatically tracking shipped orders with over 700 shipping carriers worldwide. It handles all customer touchpoints, from shipping notification to delivery confirmation, helping you reduce time spent responding to shipping inquiries. By offering real-time tracking and proactive delivery updates, TrackShip enhances the post-purchase experience for your customers, fostering brand loyalty and trust. Its efficient workflow not only minimizes customer service efforts but also encourages customer engagement, leading to more repeat orders. With TrackShip, you can focus on growing your business while ensuring a delightful customer journey from the moment an order is shipped.

Show less

Engage customers

Auto-tracks shipments

700+ carriers

Reduces inquiry time

Proactive updates

Enhances post-purchase

Install App

Vocify ‑ AI Voice Assistant

6.7

4 Reviews

Claim Offer

AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.

Show less

Ai voice integration

Interactive customer interaction

Customizable voice interactions

Instant question response

Guided purchasing decisions

Easy no-code setup

Install App

Smart Quick Look

Claim Offer

Simple to add quick view carousel to boost conversions Show more

Smart Quick Look is an innovative app designed to enhance the online shopping experience by providing a seamless and efficient checkout process, ultimately boosting conversion rates. With just one click, shoppers can preview products without navigating away from their current page, significantly reducing shopping time. This convenient feature allows customers to easily access product information and effortlessly add items to their cart via a handy popup window. In addition, Smart Quick Look offers customization options, enabling businesses to tailor the app’s appearance to match their unique brand colors. By streamlining the shopping experience, Smart Quick Look not only improves customer satisfaction but also increases the likelihood of completed purchases. Whether for small or large online retailers, this app is an invaluable tool for optimizing the e-commerce journey.

Show less

Quick checkout

Add to cart

Product previews

Single click

Popup view

Custom brand colors

Install App

PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

Claim Offer

Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

Show less

Customer segmentation

Personalized recommendations

Real-time recommendations

Content targeting

Email capture pop-ups

Promo pop-ups

Install App

Apptomize: Order Status Pro

$4.99-$9.99 / Month

Claim Offer

"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

Show less

Automated email notifications

Seamless shopify integration

Custom order statuses

Detailed status timeline

Personalized communications

Install App

ProductStreak

$14.99 / Month

Claim Offer

"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

Show less

Embeddable forms

Feedback collection

Multi-location widgets

In-store surveys

Install App

Multiscount: Tiered Discounts

$8.99-$15.99 / Month

9.1

22 Reviews

Claim Offer

Next generation of stackable and tiered discounts Show more

Multiscount: Tiered Discounts is a powerful app designed to enhance your business's sales strategy by offering dynamic discount options. With advanced stackable and tiered discount technology, you can incentivize customers to make larger purchases through various discount types such as volume discounts, free gifts, order goals, and shipping goals. This flexibility allows you to create personalized discounts that align perfectly with your business goals. By rewarding customers who spend more, Multiscount effectively boosts revenue, increases average order value (AOV), and enhances overall customer experience. Built using native Shopify Functions, the app offers fast and seamless integration, ensuring a smooth user experience. Additionally, promotional banners during checkout highlight available discounts, encouraging customers to maximize their savings and potentially drive bigger orders.

Show less

Volume discounts

Stackable discounts

Tiered discounts

Order goals

Free gifts

Faster integration

Install App

FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

Claim Offer

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

Show less

Detailed analytics

Unlimited questions

Post purchase feedback

Install App

Oakkie: AI Customer Support

$39-$99 / Month

Claim Offer

Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

Show less

Real-time updates

Live chat integration

Automatic training

Chatgpt-powered chatbot

Install App

BuyAfterTry

Claim Offer

Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

Show less

Multiple selling plans

Easy returns interface

Try before buying

Install App

EZ Modal Popup

(1/5)

1 Reviews

Claim Offer

Easily create and add custom popup to promote your best offers Show more

EZ Modal Popup is a versatile app designed for store owners to easily create and customize HTML popups on their websites. With its seamless integration, users can promote special offers or convey crucial information through custom popups, enhancing the overall customer experience. The app's user-friendly interface requires no programming knowledge, allowing anyone to add unique modal popups swiftly. For those with technical expertise, it supports custom HTML, JavaScript, and CSS code for further customization. Dedicated to providing exceptional customer support, EZ Modal Popup ensures inquiries are typically addressed within 1-2 hours, and no later than 24 hours. Whether you're looking to drive sales or improve your website's functionality, EZ Modal Popup offers a reliable solution tailored to your needs.

Show less

Seamless integration

Enhance experience

Custom html popups

Promote offers

No programming required

Add own code

Install App

ReBound Returns

Claim Offer

Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

Show less

Actionable insights

Boost satisfaction

Reverse logistics

Plug-and-play setup

Omnichannel returns management

Advanced returns software

Install App

Swan AI Fitting Room

$9-$495 / Month

(2.4/5)

4 Reviews

Claim Offer

Bring Fitting Rooms online with Swan's AI body scan & sizing Show more

Swan AI Fitting Room is an innovative app designed to enhance the online shopping experience by providing accurate sizing and fit solutions through advanced AI models. By utilizing a simple and accurate AI body scan via any phone camera, Swan helps customers find their ideal size, thereby reducing the common problem of "wrong fit" returns. This not only boosts customer confidence but also leads to increased conversion rates as shoppers are more likely to make purchases when assured of the proper fit. The app also supports sustainability efforts by minimizing the environmental impact caused by frequent returns. Overall, Swan AI Fitting Room offers a superior and seamless shopping experience, making online purchasing more efficient and satisfying for users.

Show less

Ai body scan

Accurate sizing suggestions

Virtual try-on technology

Install App

Full Fill All Orders Perfectly

$1250-$500 / Month

8.2

3 Reviews

Claim Offer

Easily manage your warehouse batching and product bundling Show more

Full Fill All Orders Perfectly is a comprehensive app designed to help ecommerce brands streamline their SKU management, enhancing both the shopping experience and operational efficiency. By addressing common kitting and bundling challenges, the app ensures third-party logistics (3PL) partners have everything they need to fulfill orders accurately. One of its key benefits is reducing unnecessary order processing issues, ultimately saving time and money. Additionally, Full Fill aids in minimizing packaging waste, thereby cutting costs and reducing the carbon footprint. The app also improves customer satisfaction—and consequently, lifetime value (LTV)—by reducing order errors and mispacks. Moreover, it offers features for managing backorders and pre-orders, smoothing out cash flow, and controlling batch times to 3PLs to lower the rate of returned packages and customer service costs.

Show less

Product bundling

Order fulfillment

Backorder management

Sku management

Pre-order management

Warehouse batching

Install App

Pimsical Retail OS

$190 / Month

Claim Offer

Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

Show less

Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

FAVI Extra & FAVI Pixel

TS Add-To-Cart BOOSTER

X-Elephant: AI Sales Chatbot

Split Test Pro

Refundid Returns & Exchanges

TrackShip

Vocify ‑ AI Voice Assistant

Smart Quick Look

PureClarity Personalization

Apptomize: Order Status Pro

ProductStreak

Multiscount: Tiered Discounts

FeedbackBuddy Purchase Surveys

Oakkie: AI Customer Support

BuyAfterTry

EZ Modal Popup

ReBound Returns

Swan AI Fitting Room

Full Fill All Orders Perfectly

Pimsical Retail OS