Shopify Customer experience apps 2026

Releva ‑ AI growth automation

$49.99-$249.99 / Month

9.1

1 Reviews

AI automation solution for E-commerce growth Show more

Releva ‑ AI Growth Automation is an all-in-one AI solution designed to boost e-commerce growth by enhancing customer experiences through deep insights into individual customer needs. This innovative AI-first RevOps platform integrates a comprehensive suite of tools within a single dashboard, allowing businesses to measure, attribute, experiment, analyze, predict, and automate their growth in real-time. Releva effectively merges user demands with your sales strategy, ensuring communication is timely, expected, and engaging. Its AI-driven sales assistant anticipates client needs directly on the website, enhancing user interaction and satisfaction. With easy-to-build marketing automations and workflows, Releva simplifies complex processes, enabling hyper-personalized omnichannel communication. It also offers 360-degree customer profiles and product recommendations powered by sophisticated machine learning algorithms, ensuring each interaction is tailored for maximum impact.

Show less

Product recommendations

Ai-driven sales

Marketing automations

Omnichannel communication

360-degree profiles

Install App

Split Test Pro

$10 / Month

8.2

1 Reviews

Claim Offer

Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

Show less

A/b testing

Url targeting

Real-time data

Bayesian analysis

Css tests

Design template targeting

Install App

Combindly: Conversion Boosters

$14.99-$149 / Month

Claim Offer

Boost Shopify sales with urgency tools and personalized shopping experiences. Show more

Combindly: Conversion Boosters is a versatile app offering over 8 tools designed to enhance the customer experience for Shopify merchants. The app focuses on creating urgency and increasing engagement through features like Stock Scarcity and Countdown Timers, encouraging shoppers to make quick purchasing decisions. It also improves the checkout process with Sticky Buy Now and Sticky Add to Cart buttons, coupled with dynamic animations that keep the shopping journey interactive. To further enrich user experience, Combindly provides clear Shipping Info, Recently Viewed Products, and personalized Related Products, ensuring that customers have all the information they need at their fingertips. Seamlessly integrating into your Shopify store, this app is fully customizable, allowing merchants to optimize workflows and drive sales effectively. With Combindly, elevate your store's performance by turning casual browsers into committed buyers.

Show less

Countdown timers

Full Fill All Orders Perfectly

$1250-$500 / Month

8.2

3 Reviews

Claim Offer

Easily manage your warehouse batching and product bundling Show more

Full Fill All Orders Perfectly is a comprehensive app designed to help ecommerce brands streamline their SKU management, enhancing both the shopping experience and operational efficiency. By addressing common kitting and bundling challenges, the app ensures third-party logistics (3PL) partners have everything they need to fulfill orders accurately. One of its key benefits is reducing unnecessary order processing issues, ultimately saving time and money. Additionally, Full Fill aids in minimizing packaging waste, thereby cutting costs and reducing the carbon footprint. The app also improves customer satisfaction—and consequently, lifetime value (LTV)—by reducing order errors and mispacks. Moreover, it offers features for managing backorders and pre-orders, smoothing out cash flow, and controlling batch times to 3PLs to lower the rate of returned packages and customer service costs.

Show less

Product bundling

Order fulfillment

Backorder management

Sku management

Pre-order management

Warehouse batching

Install App

Shipping Rates Logic

$39-$199 / Month

6.6

8 Reviews

Claim Offer

Increase sales by customizing shipping rates Show more

Shipping Rates Logic is an intuitive Shopify app created by a fellow store owner to simplify the process of setting up complex shipping rates, requiring no advanced technical knowledge. By streamlining the shipping setup, the app enhances the customer's shopping experience, which can lead to higher conversion rates. One of its key features is reducing the impact of sticker shock, a common cause of abandoned carts, by providing clear and manageable shipping costs. Business owners often overlook shipping costs as a reason for high cart abandonment, but Shipping Rates Logic addresses this issue head-on. With this app, you can easily customize shipping rates to align with your business strategy, whether it's offering free shipping over a certain amount, tiered rates, or regional pricing. This flexibility empowers store owners to create a more transparent pricing strategy, ultimately improving customer satisfaction and boosting sales. Designed with simplicity in mind, Shipping Rates Logic is an essential tool for any Shopify store looking to optimize its shipping strategy efficiently.

Show less

Customizable rates

Increases conversions

Smoother experience

Reduce abandonments

Install App

Carriyo

$29-$412 / Month

Claim Offer

Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

Show less

Order tracking

Shipping automation

Label printing

Branded tracking

Pickup scheduling

Returns portal

Install App

Cavalry AI Customer Support

7.5

12 Reviews

Claim Offer

The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

Show less

Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

Install App

SeamlessNPS: Customer Loyality

$7.9-$99 / Month

Claim Offer

Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

Show less

Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

Install App

Ymq Product Tabs

$3.9 / Month

6.9

33 Reviews

Claim Offer

Product page tabs. Fully customizable free tabs. Show more

Ymq Product Tabs is a versatile app designed to enhance the organization and presentation of your product pages by adding a tabbed widget. By splitting your product descriptions into several tabs using Heading tags, it provides a clearer and more user-friendly experience for your customers. This app allows for creating product-specific tabs that can be applied across multiple products, saving valuable time in product management. It integrates seamlessly with a variety of third-party apps, enabling the addition of functional tabs such as Reviews. Users can choose from a selection of pre-designed templates or customize the appearance to align with their store's aesthetics easily. With no coding skills required, the installation and uninstallation of product tabs are simplified to just a few clicks. Additionally, you can manage tabs for individual products or assign them to specific collections to maintain consistency across your store.

Show less

Customizable design

No coding required

3rd party integrations

Product-specific tabs

Pre-designed templates

Quick install

Install App

Apptomize: Order Status Pro

$4.99-$9.99 / Month

Claim Offer

"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

Show less

Automated email notifications

Seamless shopify integration

Custom order statuses

Detailed status timeline

Personalized communications

Install App

EcommApp

$139-$179 / Month

8.2

2 Reviews

Claim Offer

"EcommApp: Convert your store to mobile, boost sales effortlessly." Show more

EcommApp is an innovative solution designed to elevate your e-commerce business by transforming your online store into a mobile app seamlessly. With EcommApp, you can convert your store into a customized application available on both Android and iOS platforms, enhancing your brand's presence and accessibility. The app provides a user-friendly interactive dashboard, enabling you to customize it without any technical expertise. Keep your customers engaged with cost-free and unlimited push notifications, ensuring they are always informed about your latest offerings. Enhance your customers' shopping experience through improved navigation and comfort. EcommApp not only boosts your store's conversion rates but also strengthens your brand image by providing a personalized shopping experience.

Show less

Enhanced navigation

Unlimited push notifications

Interactive dashboard

Store to app

Custom apps publishing

Install App

Pimcore PIM Connector

$149-$299 / Month

Claim Offer

Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

Show less

Sync product data

Automate data transfer

Eliminate silos

Enhance efficiency

Streamline pim

Optimize operations

Install App

Ask AI consultant

1 Reviews

Claim Offer

Automatically respond product questions powered by ChatGPT AI Show more

Ask AI: Q&A by ChatGPT AI is a revolutionary app designed to streamline customer inquiries on your e-commerce platform. By integrating a simple 'Ask a Question' button on your product pages, this app leverages the power of ChatGPT AI to provide instant, accurate answers, enhancing customer confidence and driving higher conversion rates. With its state-of-the-art AI capabilities, the app ensures that your customers are empowered with the information they need, leading to a more satisfying shopping experience. Implementing this feature means you're not only boosting your sales strategy but also entrusting customer interaction to advanced technology. Experience the AI that powers ChatGPT to transform how your customers shop and interact with your products. Elevate your business today with effortless AI-driven customer support.

Show less

Instant responses

Ai-powered answers

Ask a question button

Real-time information

Install App

Swatchify ‑ Variant Swatches

$7.99-$39.99 / Month

Claim Offer

"Enhance product selection with customizable swatches for easy variant browsing." Show more

Swatchify is an innovative app designed to enhance online shopping experiences by offering merchants customizable swatches to showcase their product variants. The app simplifies the variant selection process, making it visually appealing and user-friendly, which significantly improves the customer journey. Particularly beneficial for stores with numerous product variations, Swatchify optimizes product pages and streamlines customer interactions, leading to improved engagement and increased sales. Merchants can customize swatches for color and image variants, providing a more personalized shopping experience. With options for different swatch shapes, such as circles, squares, and rectangles, in various sizes (small, medium, and large), businesses can tailor their product displays to better align with their branding. Swatchify is thus an essential tool for online retailers aiming to differentiate themselves and maximize their sales potential through enhanced product presentation.

Show less

Customizable swatches

Color/image swatches

Easy variant selection

Multiple shape options

Install App

Acumen Shift

Claim Offer

Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

Show less

Personalized dashboard

Event tracking

Real-time insights

Kpi tracking

Metric alerts

Install App

Evosem Diamond Search

$99.99-$199.99 / Month

Claim Offer

Advanced diamond search based on price shapes and more. Show more

Evosem Diamond Search is an innovative app designed to revolutionize the diamond purchasing experience for both buyers and merchants. By addressing the challenge of overwhelming diamond selections, the app offers intuitive and customizable search options based on criteria like price, shape, and carat weight, making it easier for customers to find their perfect diamond. Advanced filters allow seasoned buyers to refine their search even further, ensuring they find exactly what they need. The app's user-friendly interface enhances customer satisfaction, facilitating easy comparison and seamless purchase processes. Merchants benefit from improved inventory efficiency and the potential to attract and retain more customers due to the streamlined shopping experience. Ultimately, Evosem Diamond Search serves as a powerful tool to enhance and simplify the complex diamond buying journey for everyone involved.

Show less

User-friendly interface

Advanced filters

Customizable search options

Install App

CurieRO

Claim Offer

Streamline Romanian shipping: automate labels, track parcels, enhance customer experience. Show more

CurieRO is a comprehensive shipping solution designed to streamline logistical operations for merchants in Romania. By automating label creation—whether individually or in batches—and integrating parcel tracking for all Romanian couriers into a single, user-friendly interface, CurieRO significantly reduces the time spent on logistics and minimizes errors. This automation lowers the volume of customer support inquiries related to order tracking, notably decreasing the "Where Is My Order?" queries. Additionally, CurieRO enhances customer experience by allowing merchants to offer convenient locker pickup options at checkout, potentially boosting conversion rates. Focused on growth, CurieRO enables merchants to simplify their shipping processes so they can concentrate on scaling their business. With seamless generation of AWBs and order status updates, it ensures an efficient and smooth operation for both merchants and their customers.

Show less

Automate label creation

Parcel tracking integration

Locker pickup option

Install App

Impresee’s Smart Search Bar

$5-$675 / Month

7.4

7 Reviews

Claim Offer

ChatGPT Search, Image search, Keyword tool, SEO optimizer Show more

Impresee's Smart Search Bar is an innovative AI-driven tool designed to elevate the online shopping experience. By utilizing intelligent, context-aware search capabilities, it enhances customer interactions and facilitates effortless product discovery, including advanced image search features. This powerful search bar not only optimizes navigation but also provides valuable insights into user behavior, allowing businesses to better understand search trends and enhance their marketing strategies. By analyzing user interactions, the app recommends relevant keywords for marketing campaigns and even suggests brands worth considering for expansion. Furthermore, Impresee's Smart Search Bar incorporates SEO tools such as content and metadata optimization to boost website visibility. Positioning your business at the forefront of e-commerce innovation, this solution empowers you to drive sales and stay ahead in the competitive market landscape.

Show less

Data-driven insights

Enhanced navigation

Seo optimization

Image search

Ai-driven search

Keyword analytics

Install App

Multiship

$24.99-$299.99 / Month

8.2

12 Reviews

Claim Offer

Ship to multiple addresses & recipients from a single checkout Show more

Multiship is an innovative app designed to enhance the shopping experience in your online store by allowing customers to send items to multiple addresses from a single order. This feature-rich app enables shoppers to assign a unique address to each product in their cart and choose individualized shipping rates per destination. It offers the convenience of grouping items by address, streamlining the shipping process, and selecting from Saved Addresses, ensuring a seamless and intuitive user experience. With Multiship's simplified setup, your customers can manage their orders effortlessly and with confidence. The app integrates smoothly into your existing system, allowing you to fulfill orders as usual without any added complexity. Experience unparalleled flexibility and customer satisfaction with Multiship's efficient multi-address shipping solution.

Show less

Quick setup

Multiple addresses checkout

Individual item addressing

Unique shipping rates

Group items per address

Saved addresses selection

Install App

Neuralens AI Sales Chatbot

$129-$449 / Month

Claim Offer

AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.

Show less

Product recommendations

Order tracking

Image-based search

24/7 product support

Resolve faqs

Live chat handoff

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Releva ‑ AI growth automation

Split Test Pro

Combindly: Conversion Boosters

Full Fill All Orders Perfectly

Shipping Rates Logic

Carriyo

Cavalry AI Customer Support

SeamlessNPS: Customer Loyality

Ymq Product Tabs

Apptomize: Order Status Pro

EcommApp

Pimcore PIM Connector

Ask AI consultant

Swatchify ‑ Variant Swatches

Acumen Shift

Evosem Diamond Search

CurieRO

Impresee’s Smart Search Bar

Multiship

Neuralens AI Sales Chatbot