Shopify Customer experience apps 2026

SMSto: SMS & Abandoned Carts

SMSto:Transforming eCommerce Communication, One Text at a Time Show more

SMSto is an innovative app designed to revolutionize your customer communication strategy through efficient SMS campaigns. It offers real-time SMS alerts on order updates, enhancing the customer experience by keeping them informed and engaged. With SMSto, you can send personalized SMS messages directly to clients, thereby strengthening relationships and cultivating trust. Integrate SMS into your marketing initiatives to achieve greater reach and engagement, ensuring your message gets noticed. A standout feature is its ability to recover abandoned carts using automated SMS reminders, effectively boosting sales and retention. Say goodbye to missed opportunities and embrace a streamlined and effective ecommerce experience with SMSto. The app is your key to creating a seamless, responsive, and profitable communication channel.

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Automated reminders

Personalized messages

Marketing campaigns

Real-time sms alerts

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Easy Returns Management System

$19.99 / Month

7.6

26 Reviews

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Handle Return Requests & send Prepaid Shipping Labels Show more

The Easy Returns Management System app offers a streamlined solution for Shopify store owners to manage product returns efficiently. Designed with both the customer and merchant in mind, it simplifies the returns process by allowing customers to submit return requests effortlessly via an embedded form, without the need for login credentials. Store owners benefit from robust tools that enable easy tracking and management of returns, minimizing the operational burden. The app is packed with a variety of features that enhance the user experience and improve return handling efficiency. By integrating seamlessly with Shopify, it ensures a hassle-free setup and ongoing use. This app empowers merchants to provide exceptional customer service while maintaining control over their returns process.

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Seamless integration

Customer self-service

Return request form

Prepaid shipping labels

Efficient management

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Hide Sold Out by Stock‑y‑phi

$5-$20 / Month

(4.4/5)

40 Reviews

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Auto Hide Out of Stock, Sold Out product, 404 Redirect for OOS Show more

Stockyphi is a seamless solution for store owners looking to manage their inventory more effectively by automatically hiding out-of-stock products. This app ensures that your customers have a smoother shopping experience by eliminating the frustration of encountering unavailable items, which in turn can help enhance sales and customer satisfaction. One of the standout features of Stockyphi is its user-friendly integration that requires no coding skills, making it accessible to all store owners. In addition to hiding out-of-stock products, Stockyphi provides notifications and detailed reports via email, so you’re always informed of inventory changes. The app also supports multi-location management, allowing you to hide products based on specific locations or sales channels. Moreover, it offers advanced options like hiding products without images or descriptions and setting up redirections for a more customized store experience. Upgrade your store today with Stockyphi and take the first step towards a more efficient and customer-friendly shopping environment.

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Email notifications

Multi-location support

Auto hide products

Download reports

404 redirect

Advanced rules

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Logistiq

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Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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Ranky ‑Simple membership tiers

$14.99-$49.99 / Month

9.1

3 Reviews

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CRM施策のための会員ランク、会員カード・メンバーシップの仕組みをシンプルに導入可能 Show more

"らんキィ ‑ シンプル会員ランク＆会員証"は、顧客の過去の購入金額や購入回数を基に、会員ランクを自動で付与するアプリです。このアプリでは、ノーコードで会員証や会員カードをマイページに追加することができ、すぐに会員ランクプログラムを開始することが可能です。付与されたランクはメタフィールドに格納されるため、ポイントアプリや定期購入アプリなど、外部アプリとの連携も容易に行えます。設定は全くコードを書くことなく、インストール、ランク設定、テーマへのブロック追加のみで簡単に構築可能です。特定期間の購入情報を基にしたランク条件を設定でき、顧客体験の向上に寄与します。また、会員カードには現在のランクやShopify POSで使用可能な顧客バーコードを表示できるため、オンラインと店舗のスムーズな連携が実現します。

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Automated calculations

Member rank assignment

No-code member cards

Metafield storage

Block theme addition

Periodic rank updates

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NT Signify Customizer

$5 / Month

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Create custom signs easily: enhance brand and customer experience. Show more

The DTS Signify Customizer is an innovative app designed to empower merchants by allowing them to create personalized and professional-quality signage that reflects their brand identity. Ideal for both small businesses and online stores, this tool simplifies the signage design process by eliminating the need for complex graphic design skills or professional artists. With a range of flexible options for sizes, colors, and shapes, businesses can easily tailor signs to meet their specific needs. The app’s real-time preview feature ensures that users can visualize their designs immediately, facilitating quick adjustments and saving valuable time and resources. By streamlining the creation of engaging and customized signs, DTS Signify Customizer helps merchants enhance their brand presence and improve customer experience effortlessly.

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Real-time preview

Flexible design options

Custom sign creation

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

AI Agent for Sales and Support

$100-$400 / Month

8.2

2 Reviews

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Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.

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Product recommendations

Customizable appearance

Easy setup

Customer support

Additional sales channel

Question answering

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Full Fill All Orders Perfectly

$1250-$500 / Month

8.2

3 Reviews

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Easily manage your warehouse batching and product bundling Show more

Full Fill All Orders Perfectly is a comprehensive app designed to help ecommerce brands streamline their SKU management, enhancing both the shopping experience and operational efficiency. By addressing common kitting and bundling challenges, the app ensures third-party logistics (3PL) partners have everything they need to fulfill orders accurately. One of its key benefits is reducing unnecessary order processing issues, ultimately saving time and money. Additionally, Full Fill aids in minimizing packaging waste, thereby cutting costs and reducing the carbon footprint. The app also improves customer satisfaction—and consequently, lifetime value (LTV)—by reducing order errors and mispacks. Moreover, it offers features for managing backorders and pre-orders, smoothing out cash flow, and controlling batch times to 3PLs to lower the rate of returned packages and customer service costs.

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Product bundling

Order fulfillment

Backorder management

Sku management

Pre-order management

Warehouse batching

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ProductStreak

$14.99 / Month

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"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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Embeddable forms

Feedback collection

Multi-location widgets

In-store surveys

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Cart Pencil

$4.99 / Month

9.1

36 Reviews

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No Edit Orders anymore - Edit Variants directly from Cart page Show more

Cart Pencil is a seamless addition to your website, designed to enhance shopping efficiency and customer satisfaction by enabling edit cart functionality directly on the cart page. With Cart Pencil, customers can effortlessly edit or change product variants without navigating away from the cart, streamlining the order completion process. This functionality is a game-changer for reducing cart abandonment rates and minimizing order returns, contributing to a better overall shopping experience. Moreover, Cart Pencil's capabilities extend to Ajax carts, ensuring smooth and dynamic cart interactions. Customize the appearance of the edit cart page to seamlessly blend with your website's theme by adjusting fonts, colors, and more. Additionally, Cart Pencil supports multilingual sites, allowing you to tailor text options to suit diverse customer bases.

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Customizable appearance

Ajax cart support

Edit variants

Direct cart editing

Multi-language text

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Codeboost: Discount code promo

$4.99 / Month

(1/5)

2 Reviews

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Promote discount codes across your storefront Show more

Codeboost: Discount Code Promo is a powerful tool designed to enrich your customer experience by seamlessly integrating discount codes throughout your website's sales funnel. The app enables businesses to privately promote sales to their most valuable customers by selecting specific individuals to receive exclusive discount codes. Stand out by using custom badges that announce private sales directly on product collection pages, individual product pages, and even in the shopping cart. With Codeboost, you have access to a wide range of customization options, including dozens of fonts, styles, effects, and behavioral settings, allowing you to create a truly unique and engaging shopping experience. Elevate your marketing strategy and foster customer loyalty with personalized promotions through Codeboost.

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Custom badges

Highly customizable

Private sales

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Stockninja: Show Stock & timer

$4.99 / Month

9.1

1 Reviews

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Display stock, countdown timer, & hide out-of-stock products Show more

Stockninja: Show Stock & Timer is a robust tool designed to optimize your e-commerce store's functionality and enhance the shopping experience. By clearly displaying real-time stock levels, it empowers customers with the information they need for informed purchasing decisions. The app's sale countdown timer is an excellent feature that creates a sense of urgency, encouraging quicker customer decisions and increasing sales. Stockninja also ensures seamless inventory management by automatically hiding products that are out of stock, thus maintaining a clutter-free and up-to-date product display. Customization is at the forefront, allowing you to personalize widget placement and design, including colors, fonts, and sizes to align with your brand's aesthetics. This app simplifies essential e-commerce processes, allowing you to manage customer expectations effectively and focus on growing your business.

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Sale countdown timer

Custom widgets

Show stock levels

Auto hide zero stock

Custom positioning

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Ymq Product Tabs

$3.9 / Month

(4.2/5)

33 Reviews

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Product page tabs. Fully customizable free tabs. Show more

Ymq Product Tabs is a versatile app designed to enhance the organization and presentation of your product pages by adding a tabbed widget. By splitting your product descriptions into several tabs using Heading tags, it provides a clearer and more user-friendly experience for your customers. This app allows for creating product-specific tabs that can be applied across multiple products, saving valuable time in product management. It integrates seamlessly with a variety of third-party apps, enabling the addition of functional tabs such as Reviews. Users can choose from a selection of pre-designed templates or customize the appearance to align with their store's aesthetics easily. With no coding skills required, the installation and uninstallation of product tabs are simplified to just a few clicks. Additionally, you can manage tabs for individual products or assign them to specific collections to maintain consistency across your store.

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Customizable design

No coding required

3rd party integrations

Product-specific tabs

Pre-designed templates

Quick install

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AI Fortune Cookie

$1.99-$4.99 / Month

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Enhance post-purchase with personalized, engaging fortune cookie predictions. Show more

AI Fortune Cookie is an innovative app designed to enhance the post-purchase experience for eCommerce store customers. By displaying engaging fortune cookie predictions on the Thank You page, the app not only leaves a memorable impression but also fosters brand loyalty and encourages repeat purchases. Each prediction is unique and personalized, offering customers a delightful surprise that keeps them connected to the brand. With easy installation and customization options, the app smoothly integrates into any store's existing setup. It features the ability to display predictions in the customer's preferred language and can cycle through multiple prediction types for added variety. This seamless integration with the checkout process ensures an engaging and captivating experience, giving businesses a fun and effective tool to boost customer retention and satisfaction.

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Post-purchase engagement

Seamless integration

Personalized predictions

Multiple prediction types

Browser language adaptation

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Customer's Products Manager

$3 / Month

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Unlock advanced customization and protection features Show more

Customers' Products Manager is an innovative app designed to give you unprecedented control over your online store. With this app, you can easily target customers based on their names, tags, or countries, allowing for a more personalized shopping experience. It enables you to tailor your product listings by hiding or replacing products on listings and detail pages to suit the preferences of different customer segments. You can also customize pricing with engaging text or anchor tags, adding a creative flair that can attract and retain customer interest. Elevate the user experience further by choosing to conceal or substitute the cart button, guiding the customer journey strategically. Additionally, safeguard your most exclusive products with password protection, ensuring only chosen customers have access. Transform your store into a captivating marketplace that stands out and captivates customers like never before.

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Password protection

Select customers

Hide/replace products

Customize pricing

Modify cart button

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Nitro X

$149-$249 / Month

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"Seamlessly redirect shoppers from in-app to native browsers." Show more

Smart Redirectx is a seamless solution for online retailers looking to enhance customer experience and boost conversion rates. By automatically redirecting shoppers from social media in-app browsers to their trusted native browsers, it ensures full website functionality, faster load times, and smoother checkout processes. This not only provides a more stable browsing environment, reducing bounce rates but also accurately maintains tracking parameters. As a result, it significantly improves your analytics and retargeting efforts. Installation is simple and requires no technical expertise, allowing you to quickly and effortlessly optimize your store's performance. With Smart Redirectx, you can offer a more reliable and efficient shopping experience to your customers.

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Faster load times

Automatic browser redirect

Maintains tracking parameters

Smoother checkout process

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TryNow: Try Before You Buy

$1040 / Month

(4/5)

46 Reviews

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Enable your shoppers to Try Before they Buy. Show more

TryNow: Try Before You Buy is a dynamic app designed to enhance Shopify's most customer-focused brands by implementing targeted Try Before You Buy programs. This innovative solution allows shoppers to experience products in the comfort of their own homes, offering an exceptional shopping experience that boosts sales. TryNow offers pre-built use cases, such as landing pages and email marketing, to effectively target specific customers and gradually build a robust program. With drag-and-drop components and easy installation, brands can seamlessly integrate TryNow into their existing systems. The app also allows merchants to control access through TryLink entry points and integrates with return processes for simplified item management. Users can manage orders, view dashboards, and configure programs through the comprehensive Merchant Portal, while timely shopper email notifications ensure a smooth and engaging shopping experience.

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Easy installations

Trylink entry points

Auto-capture kept items

Merchant portal management

Shopper email notifications

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

SMSto: SMS & Abandoned Carts

Betty AI Phone Receptionist

Easy Returns Management System

Hide Sold Out by Stock‑y‑phi

Logistiq

Ranky ‑Simple membership tiers

NT Signify Customizer

Kedra Live Chat & AI Chatbot

AI Agent for Sales and Support

Full Fill All Orders Perfectly

ProductStreak

Sidekick AI ‑ Automated Chat

Cart Pencil

Codeboost: Discount code promo

Stockninja: Show Stock & timer

Ymq Product Tabs

AI Fortune Cookie

Customer's Products Manager

Nitro X

TryNow: Try Before You Buy