Shopify Customer experience apps 2026

Youneeq AI Personalization

$5 / Month

Personalized recommendations to increase revenue & engagement. Show more

Youneeq AI Personalization is a powerful AI-driven platform designed to enhance customer experience by providing automated, personalized website recommendations. By leveraging artificial intelligence, Youneeq AI captures and analyzes user behavior, delivering product suggestions with unparalleled speed and accuracy. Users can enjoy a tailored shopping experience, finding exactly what they need when they need it. The app offers a variety of recommendation options, including behaviorally targeted, latest products, and most popular items, ensuring a versatile approach to personalization. Additionally, Youneeq AI features an analytics dashboard, providing valuable insights and engagement metrics to help businesses make informed decisions. With customizable layouts, businesses can easily adjust the user interface to align with their brand and customer preferences, maximizing customer satisfaction and conversion rates.

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Personalized recommendations

Customizable layouts

Analytics dashboard

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PLS: Pack, Inserts, Samples

$19-$99 / Month

8.2

5 Reviews

Add Packaging, Inserts, Gifts, and Samples to Orders. Show more

PLS: Pack, Inserts, Samples is a sophisticated application tailored for merchants aiming to boost customer satisfaction through streamlined shipping processes. By utilizing product dimensions and user-configured rules, the app provides comprehensive control over the shipping method, ensuring each order is packed efficiently and accurately. Designed to minimize fulfillment errors and save time, the app automates the addition of packaging, marketing inserts, and free samples, creating a seamless experience even when using third-party logistics providers that lack this functionality. Merchants can easily implement rules for adding personalized thank-you notes or promotional samples, enhancing their physical marketing efforts. The app calculates the optimal packaging based on product and package dimensions, ensuring cost-effectiveness and customer satisfaction. Additionally, it supports flexible mailers and ship-ready products, adapting to various shipping needs and expanding its utility for a wide range of businesses.

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Configurable rules

Add packaging sku

Perfect package calculation

Tag-based rules

Flexible mailer support

TrackShip

1 Reviews

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Shipment Tracking & Customer Experience Platform Show more

TrackShip is a robust application designed to streamline your post-shipping process by automatically tracking shipped orders with over 700 shipping carriers worldwide. It handles all customer touchpoints, from shipping notification to delivery confirmation, helping you reduce time spent responding to shipping inquiries. By offering real-time tracking and proactive delivery updates, TrackShip enhances the post-purchase experience for your customers, fostering brand loyalty and trust. Its efficient workflow not only minimizes customer service efforts but also encourages customer engagement, leading to more repeat orders. With TrackShip, you can focus on growing your business while ensuring a delightful customer journey from the moment an order is shipped.

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Engage customers

Auto-tracks shipments

700+ carriers

Reduces inquiry time

Proactive updates

Enhances post-purchase

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Sendlane: Unified Email & SMS

$1550-$600 / Month

7.1

16 Reviews

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Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

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Stockninja: Show Stock & timer

$4.99 / Month

9.1

3 Reviews

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Display stock, countdown timer, & hide out-of-stock products Show more

Stockninja: Show Stock & Timer is a robust tool designed to optimize your e-commerce store's functionality and enhance the shopping experience. By clearly displaying real-time stock levels, it empowers customers with the information they need for informed purchasing decisions. The app's sale countdown timer is an excellent feature that creates a sense of urgency, encouraging quicker customer decisions and increasing sales. Stockninja also ensures seamless inventory management by automatically hiding products that are out of stock, thus maintaining a clutter-free and up-to-date product display. Customization is at the forefront, allowing you to personalize widget placement and design, including colors, fonts, and sizes to align with your brand's aesthetics. This app simplifies essential e-commerce processes, allowing you to manage customer expectations effectively and focus on growing your business.

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Sale countdown timer

Custom widgets

Show stock levels

Auto hide zero stock

Custom positioning

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Libautech: Announcement Bar

$6.99-$14.99 / Month

7.6

25 Reviews

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Boost Sales with Customizable Announcement & Free Shipping Bar Show more

Libautech's Announcement Bar is an essential tool for online store owners aiming to keep their customers informed with eye-catching announcements. This versatile app allows you to effortlessly create custom announcement bars for promoting sales, announcing new products, or sharing crucial information directly on your store’s website. With a user-friendly interface and mobile responsiveness, it ensures a seamless integration no matter the device. You can choose from multiple bar types, including Free Shipping, Announcement, Top, and Subscription bars, each customizable in style, color, and font to perfectly match your store's unique aesthetic. Additionally, the app offers targeting options that let you display different bars based on visitor location, device, or scheduled time and date. To top it off, you can track the performance of your announcements, gaining insights into how they affect your store's sales, thus optimizing your marketing strategies.

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Customizable design

Performance tracking

Multiple bar types

Page redirection

Target audience

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EcommApp

$139-$179 / Month

8.2

2 Reviews

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"EcommApp: Convert your store to mobile, boost sales effortlessly." Show more

EcommApp is an innovative solution designed to elevate your e-commerce business by transforming your online store into a mobile app seamlessly. With EcommApp, you can convert your store into a customized application available on both Android and iOS platforms, enhancing your brand's presence and accessibility. The app provides a user-friendly interactive dashboard, enabling you to customize it without any technical expertise. Keep your customers engaged with cost-free and unlimited push notifications, ensuring they are always informed about your latest offerings. Enhance your customers' shopping experience through improved navigation and comfort. EcommApp not only boosts your store's conversion rates but also strengthens your brand image by providing a personalized shopping experience.

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Enhanced navigation

Unlimited push notifications

Interactive dashboard

Store to app

Custom apps publishing

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Veonr Countdown Pro

$7-$29 / Month

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Customizable designs to create urgency while keeping elegance Show more

Veonr Countdown Pro is a dynamic app designed to enhance customer engagement and drive sales with its visually appealing and customizable countdown timer. This tool is optimized for speed, ensuring that there is no compromise to your shop's performance while adding a sense of urgency to your customers' shopping experience. It effectively helps in boosting conversion rates by captivating prospects with strategic offers and discounts. A sleek banner can be consistently displayed atop your shop, motivating customers to increase their average order value (AOV) by making more purchases quickly. The app accommodates endless customization options, allowing you to tailor its appearance and functionality to perfectly fit your brand’s style. With a robust support system, users can access round-the-clock assistance through an efficient helpdesk. Veonr Countdown Pro ensures an engaging experience for your customers that keeps their attention and drives sales, while you benefit from its seamless integration and unparalleled support.

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Increase urgency

Customizable designs

Boost sales

Increase aov

Clean banner

Zero performance hit

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Shipit‑v3

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Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

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Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

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Infiniti

8.2

1 Reviews

Claim Offer

Instant brand collaborations to acquire & retain customers! Show more

XIRCLS Collaborative Marketing is a cutting-edge app leveraging AI to revolutionize the marketing landscape by enhancing customer experiences and facilitating seamless brand collaborations. It offers companies the opportunity to engage in mutually beneficial partnerships with non-competing, complementary businesses on a global scale, all while ensuring data privacy and precision targeting. With XIRCLS, businesses can access genuine, personalized real-time marketing opportunities, turning customer interactions into delightful, rather than intrusive, experiences. The app also supports a unique perpetual rewards program, where partner companies bear the cost to reward your customers, further strengthening customer loyalty. Real-time tracking and verification eliminate fraud and wastage, ensuring marketing activities are effective and results-driven. The platform taps into a vast network of online and offline companies from various sectors, with precision marketing tailored to aspects such as customer spending behavior, product category, and location. Furthermore, XIRCLS helps grow your Shopify store as partner companies personally recommend it to their customers, boosting visibility and sales through auto-curated, personalized partner offers.

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Personalized offers

Real-time tracking

Global network

Real-time access

Instant collaborations

Perpetual rewards

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Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

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Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

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Multilingual support

Easy shopify integration

Train virtual assistant

Integrate with website

Ai chatbot customization

24/7 instant answers

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

Lightnr ‑ Quick Product Swatch

$8.99-$29.99 / Month

8.2

1 Reviews

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Enhance Shopify with custom, fast-loading product swatches for better navigation. Show more

Lightnr - Quick Product Swatch is a dynamic app designed for Shopify store owners to enhance product page functionality by creating visually engaging product group swatches. This innovative tool allows merchants to display grouped products directly on product pages, enabling customers to switch between related items with remarkable ease and speed—achieving load times of less than one second. Merchants are empowered to design custom swatch images and organize products into up to 5 groups, with 4 products in each group, offering a tailored shopping experience. By streamlining product navigation, Lightnr not only improves the customer experience but also increases conversion rates by efficiently showcasing related items. This app is ideal for store owners seeking to provide swift browsing and a rich, interactive product display for their customers.

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Custom swatch design

Fast product switching

Grouped product display

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Box Now

(3.8/5)

2 Reviews

Claim Offer

"Streamline delivery with locker selection for Greece and Cyprus stores." Show more

Box Now is an innovative app designed to streamline locker delivery services for merchants and their customers. Ideal for stores operating within Greece and Cyprus, the app integrates seamlessly into the checkout process, allowing customers to easily select a Box Now locker location via an interactive map on both the Cart page and during Checkout. Merchants benefit from the ability to create, download, and cancel vouchers, ensuring efficient management of locker deliveries. Additionally, the app offers features like displaying nearby Box Now lockers at Checkout with carrier-calculated shipping, and the flexibility to adjust shipping and COD settings. Box Now enhances the shopping experience by simplifying the delivery process, making it more convenient and efficient for all parties involved.

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Delivery tracking

Carrier calculated shipping

Locker selection map

Voucher management

Bulk voucher handling

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Fordeer: PreOrder Now PreSale

8

17 Reviews

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Easy pre-orders, configure & manage preorders for out-of-stock Show more

Fordeer: PreOrder Now PreSale is an innovative app designed to enhance your e-commerce sales strategy by transforming the common issue of out-of-stock products into a revenue-generating opportunity. It replaces the traditional "Out of stock" button with a dynamic "Pre-order" option, allowing customers to secure their favorite items before they're available. This app enriches the customer shopping experience with features like discounts, estimated delivery dates, and partial payment options, making it an attractive solution for eager buyers. Additionally, Fordeer simplifies inventory management with automated back-in-stock notifications and offers around-the-clock customer support. User-friendly and efficient, it facilitates seamless campaign creation with just a few clicks and provides a robust analytics dashboard for tracking revenue and average order value. By incorporating elements like countdown timers, it builds anticipation and excitement for upcoming product drops, pre-sales, and restocks.

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Countdown timers

Analytics dashboard

Partial payments

Automated emails

Pre-order button

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CL Variant Image, Color Swatch

$4.9 / Month

8

10 Reviews

Show Variant Options as Color Swatch or Variant Image Swatch Show more

CL Variant Image, Color Swatch is an innovative app designed to enhance the shopping experience by showcasing product variants in a visually appealing manner. The app allows you to display product variants as stunning color swatches or variant image swatches, making it easier for customers to select their preferred options. With the ability to showcase automated variant images or upload custom ones, the app provides a flexible solution for personalized variant presentation. By combining options such as Color, Image, Button, and Dropdown, it offers a dynamic approach to variant selection on both collection and single product pages. The app is fully customizable, allowing brands to seamlessly integrate it with their existing aesthetic. With integrated customer support, CL Variant Image, Color Swatch ensures a smooth experience for both merchants and their customers, ultimately driving increased sales through enhanced product displays.

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Brand customization

Color swatch

Image swatch

Automated variant images

Dropdown options

Variant buttons

Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Picca Lookbook ‑ Gallery

$2.99-$9.99 / Month

(3.3/5)

4 Reviews

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Show multiple galleries in multiple views at various locations Show more

Picca Lookbook ‑ Gallery is an intuitive app designed to enhance your e-commerce website by providing dynamic, responsive image galleries that can boost conversion rates. With Picca Lookbook, you can effortlessly create unlimited galleries using one of five different formats including masonry, stack, justified, grid, and carousel, without needing any coding expertise. Simply use the user-friendly drag-and-drop feature to upload images, making the setup process seamless and efficient. The app offers extensive customization options, enabling you to match your galleries to your website's theme by adjusting settings like width, margin, and even adding custom CSS. Furthermore, Picca Lookbook supports product tagging functionalities to enhance product visibility and customer interaction. Its robust setup and responsive design ensure your galleries look great on all devices, providing a better viewing experience for your customers.

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Customizable settings

Product tagging

Responsive design

Custom css

Unlimited galleries

Multiple formats

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Releva ‑ AI growth automation

$49.99-$249.99 / Month

9.1

1 Reviews

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AI automation solution for E-commerce growth Show more

Releva ‑ AI Growth Automation is an all-in-one AI solution designed to boost e-commerce growth by enhancing customer experiences through deep insights into individual customer needs. This innovative AI-first RevOps platform integrates a comprehensive suite of tools within a single dashboard, allowing businesses to measure, attribute, experiment, analyze, predict, and automate their growth in real-time. Releva effectively merges user demands with your sales strategy, ensuring communication is timely, expected, and engaging. Its AI-driven sales assistant anticipates client needs directly on the website, enhancing user interaction and satisfaction. With easy-to-build marketing automations and workflows, Releva simplifies complex processes, enabling hyper-personalized omnichannel communication. It also offers 360-degree customer profiles and product recommendations powered by sophisticated machine learning algorithms, ensuring each interaction is tailored for maximum impact.

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Product recommendations

Ai-driven sales

Marketing automations

Omnichannel communication

360-degree profiles

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AI Fortune Cookie

$1.99-$4.99 / Month

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Enhance post-purchase with personalized, engaging fortune cookie predictions. Show more

AI Fortune Cookie is an innovative app designed to enhance the post-purchase experience for eCommerce store customers. By displaying engaging fortune cookie predictions on the Thank You page, the app not only leaves a memorable impression but also fosters brand loyalty and encourages repeat purchases. Each prediction is unique and personalized, offering customers a delightful surprise that keeps them connected to the brand. With easy installation and customization options, the app smoothly integrates into any store's existing setup. It features the ability to display predictions in the customer's preferred language and can cycle through multiple prediction types for added variety. This seamless integration with the checkout process ensures an engaging and captivating experience, giving businesses a fun and effective tool to boost customer retention and satisfaction.

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Post-purchase engagement

Seamless integration

Personalized predictions

Multiple prediction types

Browser language adaptation

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Youneeq AI Personalization

PLS: Pack, Inserts, Samples

TrackShip

Sendlane: Unified Email & SMS

Stockninja: Show Stock & timer

Libautech: Announcement Bar

EcommApp

Veonr Countdown Pro

Shipit‑v3

Infiniti

Close AI Assistant

Kedra Live Chat & AI Chatbot

Lightnr ‑ Quick Product Swatch

Box Now

Fordeer: PreOrder Now PreSale

CL Variant Image, Color Swatch

Betty AI Phone Receptionist

Picca Lookbook ‑ Gallery

Releva ‑ AI growth automation

AI Fortune Cookie