Shopify Customer experience apps 2026

CL Variant Image, Color Swatch

$4.9 / Month

8

10 Reviews

Show Variant Options as Color Swatch or Variant Image Swatch Show more

CL Variant Image, Color Swatch is an innovative app designed to enhance the shopping experience by showcasing product variants in a visually appealing manner. The app allows you to display product variants as stunning color swatches or variant image swatches, making it easier for customers to select their preferred options. With the ability to showcase automated variant images or upload custom ones, the app provides a flexible solution for personalized variant presentation. By combining options such as Color, Image, Button, and Dropdown, it offers a dynamic approach to variant selection on both collection and single product pages. The app is fully customizable, allowing brands to seamlessly integrate it with their existing aesthetic. With integrated customer support, CL Variant Image, Color Swatch ensures a smooth experience for both merchants and their customers, ultimately driving increased sales through enhanced product displays.

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Octocom AI CX & CS suite

$200 / Month

7.9

7 Reviews

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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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google analytics connector

$1 / Month

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Connect Google Analytics 4 to your store easily—no coding need Show more

Conversinit GA4 Connect is an intuitive app designed for Shopify merchants to effortlessly integrate Google Analytics 4 into their stores, eliminating the need for any coding expertise. This tool enables merchants to track customer behavior and analyze sales trends with ease, providing valuable insights to drive informed, data-backed decisions. It's an ideal solution for store owners who want to streamline their analytics process, allowing them to concentrate on enhancing sales and elevating the customer experience. With features like seamless setup and real-time tracking, Conversinit GA4 Connect ensures a smooth transition to a more data-driven approach to business management. By simplifying complex analytics, it empowers merchants to focus on what truly matters—boosting their bottom line and fostering customer satisfaction.

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PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

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Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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Simpu

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Customer support, market segmentation app Show more

Simpu is an integrated customer experience platform designed to simplify and enhance communication for merchants by consolidating multiple channels into a single, efficient interface. By unifying Emails, SMS, WhatsApp, Twitter DMs, and Instagram DMs into one omnichannel inbox, Simpu allows users to engage with customers seamlessly across various platforms. This powerful tool enables businesses to manage and respond to customer inquiries more effectively, ensuring no message is overlooked. Teams can collaborate effortlessly with shared inbox functionality, ensuring everyone stays on the same page and support is consistent across the board. The platform's flexibility accommodates diverse team structures, allowing businesses to customize their communication flow to suit their specific needs. Simpu not only streamlines communication but also equips businesses with essential tools needed to provide exceptional customer support and build lasting relationships.

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Trackable ‑ Order Status

$9.99 / Month

8.2

1 Reviews

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Easily view and track orders; save time on customer support. Show more

Trackable ‑ Order Status by Sovi Apps is an efficient tool designed to enhance the customer experience by allowing them to view their order summaries effortlessly and as often as they desire. This app generates a dedicated page, granting customers seamless access to their order details, alleviating the time business owners typically spend on customer support. By focusing on the order summary pages provided by Shopify, Trackable ensures compatibility with major carriers including USPS, UPS, FedEx, DHL, and Canada Post. Customers can conveniently track their orders using their email and order number, making the process straightforward and accessible. The app integrates smoothly with Shopify, promising a simple implementation and a responsive design that benefits both merchants and their clientele. Embrace Trackable to streamline customer interactions and dedicate more time to growing your business.

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X-Elephant: AI Sales Chatbot

(3.4/5)

3 Reviews

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Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Meety: Appointment Booking App

$14-$47 / Month

8

440 Reviews

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Calendar Booking app for events, services, classes, & rentals Show more

Meety is a versatile appointment booking app designed to enhance your scheduling solutions effortlessly. This app integrates seamlessly with your products, similar to Calendly, and is perfect for both physical and virtual locations like Zoom, Google Meet, and Outlook. It offers a comprehensive range of features including handling subscriptions, group bookings, and deposit payments. With the ability to sync with Google Calendar, Meety ensures you're always up-to-date with appointments. Additional features such as automated waitlists and personalized email notifications simplify the management of bookings. The app also boasts multi-language support and custom question forms, making it suitable for diverse scheduling needs. Moreover, you can customize the calendar widget to match your theme, adding functionality like a "Schedule your time" button anywhere on your product pages.

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Logistiq

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Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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EcoReturns: AI powered Returns

$29-$299 / Month

8

125 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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Oakkie: AI Customer Support

$39-$99 / Month

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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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Sortyfi Collection Merchandise

$9.99-$99.99 / Month

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Tool that manage your products in collection a breeze Show more

Sortyfi Collection Merchandise is a premier Shopify Collection Merchandise Manager designed to revolutionize how you organize your online store. This app simplifies the process of sorting and filtering products by type, vendor, or inventory, making store management more efficient than ever. With Sortyfi, you can optimize your store layout, ensuring your customers enjoy an exceptional shopping experience with neatly arranged collections. The app empowers Shopify store owners with an intuitive Merchandise Tool, enabling quick placement and intelligent, rule-based arrangements of products. Enhance the browsing experience by grouping products effectively, showcasing impressive collections. Stay ahead in the competitive eCommerce landscape with Sortyfi, your ultimate solution to maintaining a well-organized, customer-friendly storefront.

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Libautech: Announcement Bar

$6.99-$14.99 / Month

7.6

25 Reviews

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Boost Sales with Customizable Announcement & Free Shipping Bar Show more

Libautech's Announcement Bar is an essential tool for online store owners aiming to keep their customers informed with eye-catching announcements. This versatile app allows you to effortlessly create custom announcement bars for promoting sales, announcing new products, or sharing crucial information directly on your store’s website. With a user-friendly interface and mobile responsiveness, it ensures a seamless integration no matter the device. You can choose from multiple bar types, including Free Shipping, Announcement, Top, and Subscription bars, each customizable in style, color, and font to perfectly match your store's unique aesthetic. Additionally, the app offers targeting options that let you display different bars based on visitor location, device, or scheduled time and date. To top it off, you can track the performance of your announcements, gaining insights into how they affect your store's sales, thus optimizing your marketing strategies.

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Apptomize: Order Status Pro

$4.99-$9.99 / Month

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"Custom order statuses and notifications for Shopify merchants." Show more

Apptomize: Order Status Pro is a powerful tool for Shopify merchants looking to enhance their customers' post-purchase experiences. This app enables you to create and manage custom order statuses, ensuring your customers receive timely and personalized email notifications at each stage of their order journey. With an intuitive interface that seamlessly integrates with your Shopify admin, you can easily implement and configure these features without any technical expertise. The app allows you to maintain consistent communication that reflects your brand's unique voice, helping to build trust and loyalty with your customers. Additionally, Order Status Pro provides a comprehensive order history with a detailed status timeline, allowing you and your customers to track the progress of every purchase. With Apptomize, you can streamline your order management processes and improve customer satisfaction effortlessly.

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Evosem Diamond Search

$99.99-$199.99 / Month

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Advanced diamond search based on price shapes and more. Show more

Evosem Diamond Search is an innovative app designed to revolutionize the diamond purchasing experience for both buyers and merchants. By addressing the challenge of overwhelming diamond selections, the app offers intuitive and customizable search options based on criteria like price, shape, and carat weight, making it easier for customers to find their perfect diamond. Advanced filters allow seasoned buyers to refine their search even further, ensuring they find exactly what they need. The app's user-friendly interface enhances customer satisfaction, facilitating easy comparison and seamless purchase processes. Merchants benefit from improved inventory efficiency and the potential to attract and retain more customers due to the streamlined shopping experience. Ultimately, Evosem Diamond Search serves as a powerful tool to enhance and simplify the complex diamond buying journey for everyone involved.

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Fordeer: PreOrder Now PreSale

8

17 Reviews

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Easy pre-orders, configure & manage preorders for out-of-stock Show more

Fordeer: PreOrder Now PreSale is an innovative app designed to enhance your e-commerce sales strategy by transforming the common issue of out-of-stock products into a revenue-generating opportunity. It replaces the traditional "Out of stock" button with a dynamic "Pre-order" option, allowing customers to secure their favorite items before they're available. This app enriches the customer shopping experience with features like discounts, estimated delivery dates, and partial payment options, making it an attractive solution for eager buyers. Additionally, Fordeer simplifies inventory management with automated back-in-stock notifications and offers around-the-clock customer support. User-friendly and efficient, it facilitates seamless campaign creation with just a few clicks and provides a robust analytics dashboard for tracking revenue and average order value. By incorporating elements like countdown timers, it builds anticipation and excitement for upcoming product drops, pre-sales, and restocks.

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Shopify Customer experience apps

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Based on reviews

Showing 120 to 140 of 183 Apps

CL Variant Image, Color Swatch

Octocom AI CX & CS suite

Desku: Leading AI Chatbot

google analytics connector

PureClarity Personalization

Simpu

Trackable ‑ Order Status

X-Elephant: AI Sales Chatbot

Arrivy

Meety: Appointment Booking App

Logistiq

EcoReturns: AI powered Returns

Pimsical Retail OS

Acumen Shift

Oakkie: AI Customer Support

Sortyfi Collection Merchandise

Libautech: Announcement Bar

Apptomize: Order Status Pro

Evosem Diamond Search

Fordeer: PreOrder Now PreSale