Shopify Customer experience apps 2026

AI Agent for Sales and Support

$100-$400 / Month

8.2

3 Reviews

Personalized sales and AI support & seamless integration. Show more

Debales: AI Sales Agent is a cutting-edge sales chatbot designed to elevate your customer experience by providing personalized product recommendations and responsive customer support. By harnessing the power of AI, this tool effectively guides shoppers from browsing to purchasing, turning more traffic into actual buyers. It serves as an additional sales channel while seamlessly managing customer inquiries. The app features a straightforward plug-and-play setup, allowing you to get started within 10-15 minutes, ensuring minimal disruption to your operations. Moreover, Debales offers customization options to tailor the chatbot's appearance, ensuring it aligns perfectly with your brand's identity. Experience the fusion of advanced generative AI technology to enhance both customer support and sales performance.

Show less

Install App

Delivery & Return Date PRO

$9.99 / Month

1 Reviews

Claim Offer

Let customers select a date for Delivery & Return Show more

Delivery & Return Date PRO is a versatile Shopify app designed to enhance the shopping experience for both store owners and customers by allowing users to choose their preferred delivery and return dates. This powerful tool helps minimize the chances of missed deliveries and returns, enhancing overall customer satisfaction. Customers can select specific delivery times and dates, giving them control over when they receive their orders. Store owners have the flexibility to adjust available dates and times according to inventory levels, ensuring seamless operations. The app also allows store owners to block certain dates or days when delivery is unavailable, further optimizing logistics. Additionally, orders with specified delivery and return dates can be easily exported, streamlining order management. Overall, Delivery & Return Date PRO offers a customizable solution for efficient, customer-focused order handling.

Show less

Install App

Holly - Holiday Promos

$9.99 / Month

Claim Offer

Engage customers with automated Holiday Coupons and Popups Show more

Holly - Holiday Promos is the ultimate app for boosting your store's holiday engagement and sales. Designed to automate coupon codes and deliver festive popups, Holly ensures a unique and inviting shopping experience during key retail holidays. Its user-friendly platform simplifies the management of promotional activities, allowing you to focus on other aspects of your business. Holly’s centralized management and time-saving automation features make it an invaluable tool for store owners looking to enhance customer experience and drive growth. With a variety of customizable coupon types, you can tailor promotions to suit your specific needs, making your store more festive and appealing. Whether you're a local shop or aiming for global expansion, Holly helps streamline your holiday marketing efforts. Start using Holly today to transform your store into a festive shopping destination.

Show less

Install App

Octocom AI CX & CS suite

$200 / Month

7.9

7 Reviews

Claim Offer

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

Show less

Install App

Entrfy ‑ Product FAQ Creator

$3.99-$7.99 / Month

Claim Offer

Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.

Show less

Install App

Bravas Checkout Customizer

$4.99-$19.99 / Month

Claim Offer

Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

Show less

Install App

Compass: Customer Account Page

$25-$499 / Month

Claim Offer

Customized Dashboards, My Profile, Reorders, Subscriptions Show more

Compass: Customer Account Page is a cutting-edge app designed to enhance your business by managing customer retention efficiently. With its innovative features, such as in-depth analytics and a fully customizable My Account Dashboard, businesses can easily monitor customer behavior and tailor experiences to individual needs. The app offers adaptable conditional logic for creating effective cancellation flows and customer segmentation, both of which are crucial for improving retention rates. Transform your account dashboard into a centralized hub with dynamic upsell banners to boost customer engagement. Compass also provides valuable insights and data-driven decision-making tools that facilitate business growth. Additionally, the app’s flexible frequency logic and customizable cancellation flow rules ensure a superior customer experience while targeting specific customer segments to maximize retention efforts.

Show less

Install App

Carriyo

$29-$412 / Month

Claim Offer

Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

Show less

Install App

Cordial

Claim Offer

Cross channel marketing platform to drive revenue and loyalty Show more

Cordial's Shopify App offers a cutting-edge solution for businesses looking to enhance customer engagement through personalized experiences across email, SMS, and mobile apps. By leveraging real-time Shopify customer data, this app enables seamless data transfer of customer, product, and purchase information directly into Cordial. This integration allows for the immediate use of this data to send targeted promotional, transactional, and automated messages, streamlining communication across various channels. Businesses can harness limitless customer, behavioral, and business data to engage customers on a one-to-one level. Advanced segmentation allows for crafting detailed audience queries swiftly, supporting the anticipation of buyer needs and personalized product recommendations based on purchase trends. Users can design sophisticated lifecycle marketing journeys with Cordial's intuitive drag-and-drop interface, delivering cohesive and personalized customer experiences that can drive increased revenue and customer satisfaction.

Show less

Install App

Inmar Package Free Returns

7.4

8 Reviews

Claim Offer

Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

Show less

Install App

Triom: Combine & Merge Orders

$9.99-$49.99 / Month

7.6

65 Reviews

Claim Offer

Order management automation edit orders combine orders & save Show more

TrioM Combine & Merge Orders is a versatile app designed to streamline your shipping process and enhance customer satisfaction by merging multiple orders into a single shipment. This automation tool enables businesses to reduce unnecessary shipping fees, making operations more cost-effective. By simplifying the order management process, customers are spared the hassle of tracking multiple packages, significantly improving their shopping experience. With customizable options, you can decide when and how orders are merged and even issue shipping refunds, creating a more personalized and efficient service. The app offers automatic merging based on pre-defined criteria, while also allowing manual selection of orders for more control. Additionally, customers are kept informed through email notifications, and order tagging and notes are available for better record-keeping. TrioM is the perfect solution for powerful stores looking to optimize their logistics with minimal effort.

Show less

Install App

Ranky ‑Simple membership tiers

$14.99-$49.99 / Month

8.2

3 Reviews

Claim Offer

CRM施策のための会員ランク、会員カード・メンバーシップの仕組みをシンプルに導入可能 Show more

"らんキィ ‑ シンプル会員ランク＆会員証"は、顧客の過去の購入金額や購入回数を基に、会員ランクを自動で付与するアプリです。このアプリでは、ノーコードで会員証や会員カードをマイページに追加することができ、すぐに会員ランクプログラムを開始することが可能です。付与されたランクはメタフィールドに格納されるため、ポイントアプリや定期購入アプリなど、外部アプリとの連携も容易に行えます。設定は全くコードを書くことなく、インストール、ランク設定、テーマへのブロック追加のみで簡単に構築可能です。特定期間の購入情報を基にしたランク条件を設定でき、顧客体験の向上に寄与します。また、会員カードには現在のランクやShopify POSで使用可能な顧客バーコードを表示できるため、オンラインと店舗のスムーズな連携が実現します。

Show less

Install App

HolidaySpark

$3 / Month

8.2

7 Reviews

Claim Offer

Decorate your store with festive animations for every occasion Show more

Festive Decorations is the ultimate app to enhance your store's ambiance with seasonal flair, boosting customer engagement without disrupting their shopping experience. This app offers a vast selection of hundreds of icons and thousands of combinations, allowing you to adorn your store for every holiday and occasion, helping to immerse customers in the shopping spirit. With an easy 1-click installation, no coding is needed to transform your store's background with festive animations. You can customize the size, speed, quantity, and animation of the icons, ensuring a unique display that aligns with your brand. The app also allows animations to be paused or timed, providing flexibility and control over your store's decor. Designed for optimal performance on both desktops and mobile devices, Festive Decorations ensures a seamless and enchanting experience for your customers.

Show less

Install App

Size Recommendation by sizeez

Claim Offer

Exact body measurements and perfect sizes with AI solution Show more

Size Recommendation by sizeez is an innovative AI-driven app designed to enhance the online shopping experience by providing accurate size recommendations. Understanding that ill-fitting garments lead to customer dissatisfaction and increased returns, sizeez seamlessly integrates into online stores to offer precise body measurements in seconds. With its easy integration, even without developer support, merchants can extend their theme to include this valuable feature. The app offers fitting insights and links size charts for each product, enabling customers to confidently select the right size for their unique body shape. By improving the fit of garments, sizeez aims to boost customer satisfaction, significantly reduce return rates, and potentially increase sales. Size Recommendation by sizeez revolutionizes the online shopping experience, ensuring customers find their perfect fit with ease.

Show less

Install App

Veonr Countdown Pro

$7-$29 / Month

Claim Offer

Customizable designs to create urgency while keeping elegance Show more

Veonr Countdown Pro is a dynamic app designed to enhance customer engagement and drive sales with its visually appealing and customizable countdown timer. This tool is optimized for speed, ensuring that there is no compromise to your shop's performance while adding a sense of urgency to your customers' shopping experience. It effectively helps in boosting conversion rates by captivating prospects with strategic offers and discounts. A sleek banner can be consistently displayed atop your shop, motivating customers to increase their average order value (AOV) by making more purchases quickly. The app accommodates endless customization options, allowing you to tailor its appearance and functionality to perfectly fit your brand’s style. With a robust support system, users can access round-the-clock assistance through an efficient helpdesk. Veonr Countdown Pro ensures an engaging experience for your customers that keeps their attention and drives sales, while you benefit from its seamless integration and unparalleled support.

Show less

Install App

Labelcall - Business Caller Id

$9-$20 / Month

Claim Offer

Mobile call center in your hand Show more

Labelcall - Business Caller ID is a transformative app designed to enhance customer interactions by personalizing the call experience. By allowing businesses to greet customers by name and anticipate their needs, the app moves beyond traditional anonymous calls, creating a memorable and efficient communication channel. Seamlessly integrating with existing shop, CRM, or ERP systems, Labelcall brings vital customer information directly to your mobile device, arming you with the knowledge needed to address inquiries promptly and effectively. The app’s intuitive setup means that within minutes, you can start leveraging its features to surprise and delight callers, improving customer satisfaction and loyalty. With its focus on providing an individualized experience, Labelcall elevates your customer service, helping you offer just what the customer is looking for before they even ask. This small technological enhancement can have a broad impact on strengthening customer relationships and driving business growth.

Show less

Install App

Picca Lookbook ‑ Gallery

$2.99-$9.99 / Month

(3.3/5)

4 Reviews

Claim Offer

Show multiple galleries in multiple views at various locations Show more

Picca Lookbook ‑ Gallery is an intuitive app designed to enhance your e-commerce website by providing dynamic, responsive image galleries that can boost conversion rates. With Picca Lookbook, you can effortlessly create unlimited galleries using one of five different formats including masonry, stack, justified, grid, and carousel, without needing any coding expertise. Simply use the user-friendly drag-and-drop feature to upload images, making the setup process seamless and efficient. The app offers extensive customization options, enabling you to match your galleries to your website's theme by adjusting settings like width, margin, and even adding custom CSS. Furthermore, Picca Lookbook supports product tagging functionalities to enhance product visibility and customer interaction. Its robust setup and responsive design ensure your galleries look great on all devices, providing a better viewing experience for your customers.

Show less

Install App

W2 Order Delivery Date

$5 / Month

2 Reviews

Claim Offer

Delivery Date and Time picker with friendly and basic setting Show more

W2 Order Delivery Date is designed to enhance the customer experience by offering seamless order delivery options. The app allows customers to select their preferred delivery dates and time slots while giving store owners the flexibility to customize delivery schedules, excluding specific days or setting cut-off times. The chosen delivery date is included in the order confirmation email for easy reference, and the app allows for custom calendar designs to align with your store's aesthetic. Store owners can track delivery dates separately, ensuring there's no risk of misplaced orders. W2 Order Delivery Date is suitable for any delivery-based business, as it allows for setup on both the product and cart pages with ease. Plus, merchants can configure calendars with holidays, disable certain dates, and add custom messages, tailoring the delivery process to better fit their operational needs.

Show less

Install App

ReBound Returns

Claim Offer

Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

Show less

Install App

CurieRO

Claim Offer

Streamline Romanian shipping: automate labels, track parcels, enhance customer experience. Show more

CurieRO is a comprehensive shipping solution designed to streamline logistical operations for merchants in Romania. By automating label creation—whether individually or in batches—and integrating parcel tracking for all Romanian couriers into a single, user-friendly interface, CurieRO significantly reduces the time spent on logistics and minimizes errors. This automation lowers the volume of customer support inquiries related to order tracking, notably decreasing the "Where Is My Order?" queries. Additionally, CurieRO enhances customer experience by allowing merchants to offer convenient locker pickup options at checkout, potentially boosting conversion rates. Focused on growth, CurieRO enables merchants to simplify their shipping processes so they can concentrate on scaling their business. With seamless generation of AWBs and order status updates, it ensures an efficient and smooth operation for both merchants and their customers.

Show less

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

AI Agent for Sales and Support

Delivery & Return Date PRO

Holly - Holiday Promos

Octocom AI CX & CS suite

Entrfy ‑ Product FAQ Creator

Bravas Checkout Customizer

Compass: Customer Account Page

Carriyo

Cordial

Inmar Package Free Returns

Triom: Combine & Merge Orders

Ranky ‑Simple membership tiers

HolidaySpark

Size Recommendation by sizeez

Veonr Countdown Pro

Labelcall - Business Caller Id

Picca Lookbook ‑ Gallery

W2 Order Delivery Date

ReBound Returns

CurieRO