Shopify Customer experience apps 2026

Ask AI consultant

1 Reviews

Automatically respond product questions powered by ChatGPT AI Show more

Ask AI: Q&A by ChatGPT AI is a revolutionary app designed to streamline customer inquiries on your e-commerce platform. By integrating a simple 'Ask a Question' button on your product pages, this app leverages the power of ChatGPT AI to provide instant, accurate answers, enhancing customer confidence and driving higher conversion rates. With its state-of-the-art AI capabilities, the app ensures that your customers are empowered with the information they need, leading to a more satisfying shopping experience. Implementing this feature means you're not only boosting your sales strategy but also entrusting customer interaction to advanced technology. Experience the AI that powers ChatGPT to transform how your customers shop and interact with your products. Elevate your business today with effortless AI-driven customer support.

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Instant responses

Ai-powered answers

Ask a question button

Real-time information

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Impresee’s Smart Search Bar

$5-$675 / Month

7.4

7 Reviews

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ChatGPT Search, Image search, Keyword tool, SEO optimizer Show more

Impresee's Smart Search Bar is an innovative AI-driven tool designed to elevate the online shopping experience. By utilizing intelligent, context-aware search capabilities, it enhances customer interactions and facilitates effortless product discovery, including advanced image search features. This powerful search bar not only optimizes navigation but also provides valuable insights into user behavior, allowing businesses to better understand search trends and enhance their marketing strategies. By analyzing user interactions, the app recommends relevant keywords for marketing campaigns and even suggests brands worth considering for expansion. Furthermore, Impresee's Smart Search Bar incorporates SEO tools such as content and metadata optimization to boost website visibility. Positioning your business at the forefront of e-commerce innovation, this solution empowers you to drive sales and stay ahead in the competitive market landscape.

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Data-driven insights

Enhanced navigation

Seo optimization

Image search

Ai-driven search

Keyword analytics

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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Simpu

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Customer support, market segmentation app Show more

Simpu is an integrated customer experience platform designed to simplify and enhance communication for merchants by consolidating multiple channels into a single, efficient interface. By unifying Emails, SMS, WhatsApp, Twitter DMs, and Instagram DMs into one omnichannel inbox, Simpu allows users to engage with customers seamlessly across various platforms. This powerful tool enables businesses to manage and respond to customer inquiries more effectively, ensuring no message is overlooked. Teams can collaborate effortlessly with shared inbox functionality, ensuring everyone stays on the same page and support is consistent across the board. The platform's flexibility accommodates diverse team structures, allowing businesses to customize their communication flow to suit their specific needs. Simpu not only streamlines communication but also equips businesses with essential tools needed to provide exceptional customer support and build lasting relationships.

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Platform integration

Shared inbox

Team collaboration

Omnichannel inbox

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Split Test Pro

$10 / Month

8.2

1 Reviews

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Optimize Storefronts with A/B Tests & Bayesian Analysis Show more

Split Test Pro is a powerful tool designed to help merchants enhance their online store through strategic A/B testing. Crafted to accommodate businesses of all sizes, this intuitive app guides users in identifying the elements that truly engage their customers, turning insights into smarter decisions and higher conversion rates. More than just minor adjustments, Split Test Pro offers CSS-focused A/B tests to evaluate style and theme changes, ensuring your store remains attractive and effective. With advanced features like Bayesian analysis and proven testing methods, merchants can unlock valuable insights and stand out from the competition. The app provides real-time, unsampled data for precise outcomes, allowing for strategic targeting of specific URLs and design templates. Optimize customer experiences, refine marketing strategies, and seamlessly test theme updates with Split Test Pro, the essential tool for any business looking to maximize its potential.

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A/b testing

Url targeting

Real-time data

Bayesian analysis

Css tests

Design template targeting

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Dotdigital CXDP

7.4

23 Reviews

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Create customer experiences that exceed expectations. Show more

Dotdigital Email & SMS Marketing is a robust customer experience and data platform designed for Shopify users. It enables businesses to craft sophisticated automated marketing campaigns with ease, using intuitive drag-and-drop tools. The platform seamlessly syncs all customer data into a cohesive single view, allowing for the creation of personalized experiences that boost engagement and drive conversions. Powered by artificial intelligence, Dotdigital offers a range of dynamic features including product recommendations, personalized content, and abandoned cart alerts to engage customers across their preferred channels, such as email, SMS, MMS, and WhatsApp. The platform emphasizes a unified data approach, synchronizing customer information from all channels to establish a reliable source of truth. Additionally, Dotdigital enhances communication with tools like WinstonAI for faster data interpretation and improved copywriting, ensuring businesses can deliver smart, engaging messages effectively.

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Marketing automation

Email marketing

Unified data

Sms

Winstonai

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Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

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Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

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Multilingual support

Easy shopify integration

Train virtual assistant

Integrate with website

Ai chatbot customization

24/7 instant answers

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Promo Compliance

$2.99 / Month

(1/5)

1 Reviews

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Super simple all in one EU Omnibus Complance Manager. Show more

Promo Compliance is a comprehensive app designed to help businesses manage promotional items while staying compliant with the EU Omnibus Directive. It simplifies the complexities of EU regulations, allowing users to create successful promotions without needing any coding skills. The app offers an intuitive drag-and-drop feature, making it easy to integrate with existing themes and effortlessly adjust settings. Promo Compliance ensures that promotional messages are displayed only on relevant pages, enhancing both the user experience and effectiveness of marketing campaigns. Additionally, it comes with built-in language support, automatically tailoring messages to match the language preferences of your visitors. Focus on creating compelling promotions while the app handles compliance and technical details seamlessly. Whether you're a small business or a large enterprise, Promo Compliance is your go-to solution for efficient and compliant promotional management.

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No coding required

Drag and drop

All-in-one management

Eu omnibus compliance

Automated page relevance

Built-in language support

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Wizy Wishlist

$4.99-$79.99 / Month

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Increase conversions with Wizy Wishlist Show more

Wizy Wishlist is a versatile app designed to enhance the shopping experience for both businesses and their customers, whether they are registered members or not. With this app, customers can effortlessly add their favorite products to a wish list, allowing them to easily access these items when they are ready to make a purchase. This feature significantly reduces the time spent on searching for products repeatedly, streamlining the shopping process and leading to increased customer satisfaction. Businesses can customize their wish list page and button to seamlessly integrate with their store's aesthetic. Additionally, Wizy Wishlist provides valuable insights by allowing businesses to track customer demands and requests in real-time. The app's comprehensive control panel offers powerful statistics, making it an essential tool for businesses aiming to better understand and cater to their customers' preferences. Start using Wizy Wishlist today and elevate the efficiency and enjoyment of your customer's shopping journey.

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Customize wishlist

Add products

Remove items

Instant purchase

Easier shopping

Access items

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TryNow: Try Before You Buy

$1040 / Month

(4/5)

45 Reviews

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Enable your shoppers to Try Before they Buy. Show more

TryNow: Try Before You Buy is a dynamic app designed to enhance Shopify's most customer-focused brands by implementing targeted Try Before You Buy programs. This innovative solution allows shoppers to experience products in the comfort of their own homes, offering an exceptional shopping experience that boosts sales. TryNow offers pre-built use cases, such as landing pages and email marketing, to effectively target specific customers and gradually build a robust program. With drag-and-drop components and easy installation, brands can seamlessly integrate TryNow into their existing systems. The app also allows merchants to control access through TryLink entry points and integrates with return processes for simplified item management. Users can manage orders, view dashboards, and configure programs through the comprehensive Merchant Portal, while timely shopper email notifications ensure a smooth and engaging shopping experience.

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Easy installations

Trylink entry points

Auto-capture kept items

Merchant portal management

Shopper email notifications

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Logistiq

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Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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Mega Better Price

$9.99-$29.99 / Month

7.4

10 Reviews

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Offer best price with Found a Better Price form. Show more

Mega Better Price is a dynamic app designed to enhance the shopping experience by enabling seamless price negotiations. By adding a simple link or button next to the product price on product pages, it offers customers the opportunity to request a better price, creating a direct line of communication between them and the business. This user-friendly feature increases customer engagement and satisfaction as shoppers can effortlessly submit a discount request if they find a better offer elsewhere. Businesses are promptly notified via email upon receiving a request, allowing them to respond quickly and retain potential sales. The app is elegantly designed out of the box and offers customization options to suit the look and feel of any online store. It facilitates a positive, on-demand shopping experience that can boost customer loyalty and help stores remain competitive in pricing.

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Customizable appearance

Email notifications

Better price form

Popup trigger options

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Zoho Survey

(1/5)

2 Reviews

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Send unlimited customer feedback surveys, find happy customers Show more

Zoho Survey is a comprehensive tool designed for online sellers who wish to gain insights into their customers' experiences. By integrating seamlessly with your Shopify account, Zoho Survey enables you to send tailored surveys to customers right after they complete an order, capturing their feedback in real time. With over 200 ready-made templates available, or the option to create your own, crafting the perfect survey to suit your needs is both simple and flexible. This app empowers sellers to understand market reception and customer satisfaction, providing valuable data to enhance sales strategies. By leveraging customer insights, you can stay informed about current trends, adjust your offerings, and ensure your products are meeting customer expectations effectively. Use Zoho Survey to add value and insight to every transaction, boosting both customer satisfaction and your bottom line.

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Send surveys

Customer feedback

200+ templates

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Atlasmic Live Chat & Helpdesk

$99 / Month

2 Reviews

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Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.

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Quick setup

Order tracking

Analytics

Live chat

Contact form

Inbound marketing

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NeemPro

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Enabling the new era of ecommerce by next level fulfillments Show more

NeemPro is a dynamic fulfillment solution tailored for ecommerce businesses seeking efficiency and scalability. With a focus on flexibility, NeemPro provides straightforward pricing and optimized processes to help grow your business while minimizing unnecessary costs and time. The app offers a comprehensive suite of features, including bulk order booking, live inventory visibility, and faster turnaround times, ensuring a superior customer experience. By integrating NeemPro into your ecommerce operations, you can streamline your fulfillment journey, enhancing both speed and accuracy. Whether you're a burgeoning startup or an established enterprise, NeemPro's robust tools are designed to adapt to your needs and help you thrive in a competitive market.

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Bulk order booking

Live inventory visibility

Faster turn around times

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HKT: Quick View ‑ Add To Cart

(3.6/5)

12 Reviews

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Quick view product & one-click buy. Optimize Conversion Rate Show more

VP: Quick View ‑ Add To Cart is an innovative app designed to enhance the online shopping experience by allowing customers to preview products swiftly with just one click. This feature ensures that shoppers can access detailed product information without the need to reload the entire site, thus significantly reducing browsing time. By streamlining the navigation process, the app offers a seamless and convenient shopping experience that is likely to increase conversion rates. Shoppers can easily add products to their cart directly from the Quick View pop-up, maintaining the flow of their shopping journey. The app is user-friendly and requires no coding, making it an ideal solution for store owners looking to boost sales and improve customer satisfaction effortlessly. With VP: Quick View ‑ Add To Cart, enhancing your e-commerce platform's efficiency and customer experience has never been easier.

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Faster browsing

Quick product preview

One-click buy

Instant add to cart

Popup cart update

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Qe FAQ Page & Product FAQs

$1 / Month

8.2

1 Reviews

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Add Question Answer on Product page as well as custom page Show more

Qe: Product Enquiry Hub (Q/A) is designed to empower customers with a seamless question-and-answer experience, making it easy for them to find solutions to their queries. This innovative tool enhances product understanding, reduces the need for support tickets, and helps build trust with your audience. By efficiently managing inquiries through a comprehensive knowledge base, businesses can significantly boost their sales. Qe also helps streamline operations, unlocking the full potential of your store by improving customer engagement and satisfaction. The app positions your store as an industry authority by establishing credibility and reliability with a robust FAQ system. It's an essential solution for businesses aiming to empower their customers and elevate the overall shopping experience.

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Efficient q&a management

Empower customers

Build trust

Elevate satisfaction

Industry authority

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PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

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Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

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Customer segmentation

Personalized recommendations

Real-time recommendations

Content targeting

Email capture pop-ups

Promo pop-ups

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BigUp Local

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The one-stop local shop Show more

BigUp Local is an essential platform for local businesses looking to connect with community shoppers in the digital space. This app allows you to showcase your store's products directly to local consumers browsing BigUp Local, expanding your customer base effortlessly. With the ability to update your storefront within seconds, keeping your customers informed of new arrivals or announcements has never been easier. By utilizing BigUp Local, businesses can ensure a seamless and engaging shopping experience, fostering stronger ties with local customers. The app offers a unique opportunity to not only reach but also be an integral part of your community, ensuring your business remains relevant and accessible.

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Acquire customers

Instant updates

Showcase products

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bolttech Extended Warranty

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Plug and play extended warranties to unlock additional revenue Show more

The bolttech Extended Warranty app is designed to effortlessly integrate extended warranty services into your existing purchase flow, enhancing customer satisfaction and boosting your business's bottom line. This app, known as Device Protect, offers a seamless solution for merchants looking to offer valuable post-purchase services. To set up the app, merchants will need to obtain a merchant API key and Merchant ID, which are provided upon registering their company in the bolttech merchant portal—a quick and straightforward process. By incorporating bolttech's extended warranty into your offerings, you add significant value to both the customer experience and your revenue streams. The app promises a frictionless approach to configuration and setup, ensuring you can start offering extended warranties with minimal hassle. Whether you're enhancing electronics or other products, bolttech makes the process easy and beneficial for you and your customers alike.

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Seamless integration

Additional revenue

Extended warranties

Customer experience

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Ask AI consultant

Impresee’s Smart Search Bar

Cavalry AI Customer Support

Simpu

Split Test Pro

Dotdigital CXDP

Close AI Assistant

Promo Compliance

Wizy Wishlist

TryNow: Try Before You Buy

Logistiq

Mega Better Price

Zoho Survey

Atlasmic Live Chat & Helpdesk

NeemPro

HKT: Quick View ‑ Add To Cart

Qe FAQ Page & Product FAQs

PureClarity Personalization

BigUp Local

bolttech Extended Warranty