Shopify Customer experience apps 2026

HolidaySpark

$3 / Month

8.2

7 Reviews

Decorate your store with festive animations for every occasion Show more

Festive Decorations is the ultimate app to enhance your store's ambiance with seasonal flair, boosting customer engagement without disrupting their shopping experience. This app offers a vast selection of hundreds of icons and thousands of combinations, allowing you to adorn your store for every holiday and occasion, helping to immerse customers in the shopping spirit. With an easy 1-click installation, no coding is needed to transform your store's background with festive animations. You can customize the size, speed, quantity, and animation of the icons, ensuring a unique display that aligns with your brand. The app also allows animations to be paused or timed, providing flexibility and control over your store's decor. Designed for optimal performance on both desktops and mobile devices, Festive Decorations ensures a seamless and enchanting experience for your customers.

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Page-specific display

Easy installation

Customizable animations

Festive icons

Background decorations

Timer functionality

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Shipping Rates Logic

$39-$199 / Month

6.6

8 Reviews

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Increase sales by customizing shipping rates Show more

Shipping Rates Logic is an intuitive Shopify app created by a fellow store owner to simplify the process of setting up complex shipping rates, requiring no advanced technical knowledge. By streamlining the shipping setup, the app enhances the customer's shopping experience, which can lead to higher conversion rates. One of its key features is reducing the impact of sticker shock, a common cause of abandoned carts, by providing clear and manageable shipping costs. Business owners often overlook shipping costs as a reason for high cart abandonment, but Shipping Rates Logic addresses this issue head-on. With this app, you can easily customize shipping rates to align with your business strategy, whether it's offering free shipping over a certain amount, tiered rates, or regional pricing. This flexibility empowers store owners to create a more transparent pricing strategy, ultimately improving customer satisfaction and boosting sales. Designed with simplicity in mind, Shipping Rates Logic is an essential tool for any Shopify store looking to optimize its shipping strategy efficiently.

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Customizable rates

Increases conversions

Smoother experience

Reduce abandonments

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yayloh | Returns & Exchanges

$150-$490 / Month

8.2

12 Reviews

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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

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User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

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Shipit‑v3

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Ship, rate and track all your orders. Show more

Shipit-v3 is a dynamic app tailor-made for merchants who want to streamline their shipping processes effortlessly. It offers the convenience of displaying shipping rates at checkout, ensuring customers have a clear view of all available shipping options. Merchants can centrally manage shipments, with automated features that generate tracking numbers and shipping labels, significantly reducing manual tasks and saving valuable time. Customers receive real-time updates on their orders, enhancing their overall shopping experience and boosting satisfaction. By automating the sales creation process and order status updates, Shipit-v3 not only simplifies operations but also optimizes resource usage for businesses. Whether you're a small business or a large retailer, Shipit-v3 helps improve efficiency and customer service, making it an indispensable tool for modern e-commerce.

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Real-time updates

Automatic status updates

Multiple shipping options

Create shipping labels

Display shipping prices

Centralized shipment control

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Codeboost: Discount code promo

$4.99 / Month

(1/5)

2 Reviews

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Promote discount codes across your storefront Show more

Codeboost: Discount Code Promo is a powerful tool designed to enrich your customer experience by seamlessly integrating discount codes throughout your website's sales funnel. The app enables businesses to privately promote sales to their most valuable customers by selecting specific individuals to receive exclusive discount codes. Stand out by using custom badges that announce private sales directly on product collection pages, individual product pages, and even in the shopping cart. With Codeboost, you have access to a wide range of customization options, including dozens of fonts, styles, effects, and behavioral settings, allowing you to create a truly unique and engaging shopping experience. Elevate your marketing strategy and foster customer loyalty with personalized promotions through Codeboost.

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Custom badges

Highly customizable

Private sales

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Nitro X

$149-$249 / Month

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"Seamlessly redirect shoppers from in-app to native browsers." Show more

Smart Redirectx is a seamless solution for online retailers looking to enhance customer experience and boost conversion rates. By automatically redirecting shoppers from social media in-app browsers to their trusted native browsers, it ensures full website functionality, faster load times, and smoother checkout processes. This not only provides a more stable browsing environment, reducing bounce rates but also accurately maintains tracking parameters. As a result, it significantly improves your analytics and retargeting efforts. Installation is simple and requires no technical expertise, allowing you to quickly and effortlessly optimize your store's performance. With Smart Redirectx, you can offer a more reliable and efficient shopping experience to your customers.

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Faster load times

Automatic browser redirect

Maintains tracking parameters

Smoother checkout process

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Cavalry AI Customer Support

7.5

10 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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Tech stack integration

Autonomous ai agent

Channel agnostic communication

Self-service resolutions

On-demand ai solutions

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Poldero Notifications

$9.99-$15.99 / Month

8.2

1 Reviews

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Automate and optimize conversions Show more

Poldero Notifications is a powerful tool designed to enhance your Shopify business by improving customer engagement and boosting sales. This app increases conversions through real-time purchase notifications, informing potential buyers of active sales and encouraging them to join in. It drives urgency among visitors with live visitor counts and personalized discount alerts, motivating them to make quick purchasing decisions. Merchants can benefit from actionable insights gained from detailed analytics, helping refine strategies and enhance business performance. With customizable notifications, Poldero ensures that every message fits your brand perfectly, delivering a seamless and professional customer experience. This app is ideal for merchants looking to stand out in the competitive e-commerce landscape by offering dynamic and engaging interactions. Create a sense of urgency and effectively communicate promotions and product information to drive sales and customer satisfaction.

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Customizable notifications

Real-time notifications

Discount alerts

Live visitor counts

Actionable analytics

Enhanced customer experience

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Digitile DAM + Lite PIM

$29-$399 / Month

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Easily Tag & Map Google Drive & Dropbox Images to Products Show more

Digitile DAM + Lite PIM is a powerful application designed to streamline the management of digital assets by centralizing them from platforms like Google Drive, Dropbox, and Shopify into a single, visually intuitive interface. By leveraging retail-focused AI models, Digitile automatically enriches product images, eliminating the need for manual attribution and enhancing the shopper search experience. This tool empowers teams to efficiently organize, tag, and map product image relationships to SKUs, thereby improving customer browsing experiences and expediting the time to market. Automating the mapping of images to SKUs from storage solutions such as Google Drive and Dropbox, Digitile significantly reduces the time spent on Product Information Management tasks. With its AI-driven approach to enriching product data, the app is indispensable for retail businesses aiming to optimize their digital asset management and provide an improved customer experience with minimal effort.

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Sync with shopify

Centralized digital assets

Ai image enrichment

Automate image tagging

Sync with google drive

Sync with dropbox

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Entrfy ‑ Product FAQ Creator

$3.99-$7.99 / Month

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Create product-specific FAQs, customize design. Enhance customer experience effortlessly. Show more

Entrfy ‑ Product FAQ Creator is a Shopify app designed to enhance the shopping experience by providing clear and accessible information directly on product pages. This tool allows merchants to create tailored FAQs for each product, customizing the design to seamlessly align with their brand’s aesthetic. By embedding detailed answers on product pages, the app ensures that important information is readily available to customers, reducing the need for support tickets and streamlining the buying process. Merchants can effortlessly manage FAQs through a user-friendly admin dashboard, with options to display them in multiple languages to cater to a global audience. Designed for ease and efficiency, Entrfy also offers 24/7 support to assist with setup and ongoing use. Overall, the app not only improves customer experience but also enhances store aesthetics, making it a valuable addition for any Shopify store looking to provide clarity and professionalism.

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Customizable design

Multi-language support

Easy faq management

Product-specific faqs

Embed on product pages

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Pimcore PIM Connector

$149-$299 / Month

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Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

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Sync product data

Automate data transfer

Eliminate silos

Enhance efficiency

Streamline pim

Optimize operations

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DHL Fulfillment

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Effortlessly elevate Shopify logistics with DHL's global fulfillment services. Show more

DHL Fulfillment is designed to enhance your Shopify store by integrating with DHL's premier e-commerce logistics services. This app streamlines order management through world-class solutions, including efficient order acceptance, secure storage, precise picking and packing, seamless shipment dispatch using DHL and other carriers, and comprehensive returns management. What sets DHL apart from other logistics providers is its expansive global network of warehouses and delivery partners, which supports businesses in scaling effortlessly from a small pay-as-you-go model to enterprise-level operations. The app offers a single IT integration, providing easy access to global markets with just one point of contact. It enhances the customer experience with features like click-to-delivery visibility and customization options. DHL's commitment to sustainability is reflected in its environmentally friendly practices, from warehousing to last-mile delivery solutions.

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Returns management

Global warehouse network

Picking and packing

Order acceptance

Storage of goods

Shipment dispatch

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Frete no Produto Empreender

$5 / Month

6.2

3 Reviews

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Adicione o box de cálculo de custo e prazo de frete no produto Show more

Frete no Produto Empreender is an intuitive app designed to enhance your customers' shopping experience by integrating a postal code box and delivery estimate directly on the product page. This feature minimizes the need for customer support inquiries by providing essential shipping information upfront. The app includes customizable settings such as enabling shipping zones, setting date formats, and personalizing messages and display boxes to align with your store's aesthetic. Freight costs and delivery times are sourced from your chosen carrier, but you have the flexibility to add extra days to ensure timely deliveries. Additionally, the app offers continuous support through WhatsApp and video calls seven days a week, ensuring you have assistance when you need it. With Frete no Produto, you can streamline the checkout process, improving customer satisfaction and increasing sales efficiency.

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Delivery time estimate

Freight cost calculation

Customer zip input

Freight zones configuration

Delivery date format

Message customization

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Customer's Products Manager

$3 / Month

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Unlock advanced customization and protection features Show more

Customers' Products Manager is an innovative app designed to give you unprecedented control over your online store. With this app, you can easily target customers based on their names, tags, or countries, allowing for a more personalized shopping experience. It enables you to tailor your product listings by hiding or replacing products on listings and detail pages to suit the preferences of different customer segments. You can also customize pricing with engaging text or anchor tags, adding a creative flair that can attract and retain customer interest. Elevate the user experience further by choosing to conceal or substitute the cart button, guiding the customer journey strategically. Additionally, safeguard your most exclusive products with password protection, ensuring only chosen customers have access. Transform your store into a captivating marketplace that stands out and captivates customers like never before.

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Password protection

Select customers

Hide/replace products

Customize pricing

Modify cart button

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W2 Order Delivery Date

$5 / Month

2 Reviews

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Delivery Date and Time picker with friendly and basic setting Show more

W2 Order Delivery Date is designed to enhance the customer experience by offering seamless order delivery options. The app allows customers to select their preferred delivery dates and time slots while giving store owners the flexibility to customize delivery schedules, excluding specific days or setting cut-off times. The chosen delivery date is included in the order confirmation email for easy reference, and the app allows for custom calendar designs to align with your store's aesthetic. Store owners can track delivery dates separately, ensuring there's no risk of misplaced orders. W2 Order Delivery Date is suitable for any delivery-based business, as it allows for setup on both the product and cart pages with ease. Plus, merchants can configure calendars with holidays, disable certain dates, and add custom messages, tailoring the delivery process to better fit their operational needs.

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Order tracking

Email integration

Date picker

Custom messages

Time slots

Customizable schedule

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Pimsical Retail OS

$190 / Month

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Streamline and optimize retail operations with efficient inventory and performance management. Show more

Pimsical Retail OS is a revolutionary app designed to transform how retail stores operate, enhancing efficiency and organization from the shop floor to the stock room. This comprehensive application allows for seamless management of inventory by giving staff real-time visibility into stock levels across multiple locations, including the shop floor, stock room, and online stores. With features designed to streamline stock room requests and identify products requiring replenishment, Retail OS ensures that your inventory is always optimally managed. It also offers powerful tools to monitor team performance, helping to elevate efficiency and reduce human errors while providing a top-tier customer experience. By connecting multiple retail locations, Retail OS ensures that stock levels are always accurate and in sync, offering a smarter, more organized retail operation. Embrace the future of retail management with Pimsical Retail OS, and enjoy more effective operations and a significant improvement in overall productivity.

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Performance tracking

Real-time visibility

Efficient stock requests

Retail store connections

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TS Add-To-Cart BOOSTER

$6.49 / Month

6.3

47 Reviews

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Boost your Revenue by making super easy Add To Cart & Checkout Show more

TS Add-To-Cart BOOSTER is a versatile app designed to streamline the purchasing process for online customers, ensuring an enhanced shopping experience and increased conversion rates. By implementing this tool, online store owners can effortlessly optimize key call-to-action buttons within minutes, making it simpler for customers to proceed with their purchases. The app effectively reduces cart abandonment by offering more add-to-cart and checkout actions. It combines the functionality of three essential tools into a single convenient solution. The Add To Cart Bar feature, for instance, ensures that the add-to-cart button remains visible at all times, minimizing friction and maximizing potential sales. Ultimately, TS Add-To-Cart BOOSTER aims to make the shopping journey seamless, encouraging customers to complete their transactions with ease and efficiency.

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Add to cart bar

Checkout actions

Abandoned carts reduction

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Today's Project: Buy Button

$3.95 / Month

7.9

13 Reviews

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Explode sales risk free with Sticky Add to Cart and buy butto! Show more

"Today's Project: Buy Button" is an innovative app designed to enhance online shopping experiences by streamlining the purchase process. Aimed at businesses looking to boost sales and revenue, the app features a Sticky Add to Cart functionality that ensures constant visibility of the cart button, encouraging customers to complete purchases with ease. By incorporating a 1-click checkout, the app significantly speeds up the purchasing process, reducing friction and cart abandonment. It also offers a Quantity Selector feature, enabling customers to easily add multiple items to their cart, thus increasing average order values. With these capabilities, "Today's Project: Buy Button" not only enhances the user experience but also optimizes conversion rates for online stores. Emphasizing simplicity and efficiency, this app is ideal for businesses seeking to optimize their e-commerce platforms for better sales performance.

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Sticky add to cart

1-click checkout

Add to cart bar

Quantity selector

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

HolidaySpark

Shipping Rates Logic

yayloh | Returns & Exchanges

Shipit‑v3

Codeboost: Discount code promo

Betty AI Phone Receptionist

Nitro X

Cavalry AI Customer Support

Poldero Notifications

FeedbackBuddy Purchase Surveys

Digitile DAM + Lite PIM

Entrfy ‑ Product FAQ Creator

Pimcore PIM Connector

DHL Fulfillment

Frete no Produto Empreender

Customer's Products Manager

W2 Order Delivery Date

Pimsical Retail OS

TS Add-To-Cart BOOSTER

Today's Project: Buy Button