Shopify Customer experience apps 2026

Swan AI Fitting Room

$9-$495 / Month

(2.4/5)

4 Reviews

Bring Fitting Rooms online with Swan's AI body scan & sizing Show more

Swan AI Fitting Room is an innovative app designed to enhance the online shopping experience by providing accurate sizing and fit solutions through advanced AI models. By utilizing a simple and accurate AI body scan via any phone camera, Swan helps customers find their ideal size, thereby reducing the common problem of "wrong fit" returns. This not only boosts customer confidence but also leads to increased conversion rates as shoppers are more likely to make purchases when assured of the proper fit. The app also supports sustainability efforts by minimizing the environmental impact caused by frequent returns. Overall, Swan AI Fitting Room offers a superior and seamless shopping experience, making online purchasing more efficient and satisfying for users.

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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EcommApp

$139-$179 / Month

8.2

2 Reviews

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"EcommApp: Convert your store to mobile, boost sales effortlessly." Show more

EcommApp is an innovative solution designed to elevate your e-commerce business by transforming your online store into a mobile app seamlessly. With EcommApp, you can convert your store into a customized application available on both Android and iOS platforms, enhancing your brand's presence and accessibility. The app provides a user-friendly interactive dashboard, enabling you to customize it without any technical expertise. Keep your customers engaged with cost-free and unlimited push notifications, ensuring they are always informed about your latest offerings. Enhance your customers' shopping experience through improved navigation and comfort. EcommApp not only boosts your store's conversion rates but also strengthens your brand image by providing a personalized shopping experience.

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POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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EcoReturns: AI powered Returns

$29-$299 / Month

8

125 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Bundlemaster ‑ Bundle Builder

$9.99-$119.99 / Month

6.7

7 Reviews

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Choose Bundlemaster and take your online sales to new heights! Show more

Bundlemaster - Bundle Builder is a versatile tool designed to enhance your e-commerce experience by allowing you to create enticing product bundles and gift packages with ease. Whether you’re looking to create single or multi-step bundles, this app guides your customers seamlessly through their shopping journey, encouraging increased spending. Its Mix and Match feature offers complete customization, ensuring your bundles align perfectly with your brand's style on both mobile and PC platforms. You can fine-tune discounts at each step, crafting a shopping experience tailored to your business needs and designed to boost sales. With the ability to set minimum and maximum product limits, you can strategically control the composition of your bundles, maximizing their appeal. Additionally, Bundlemaster allows you to design special gift packages for various occasions, making it a perfect tool for enhancing customer satisfaction and driving sales growth. Start for free and take the first step towards elevating your online store.

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Fresh Relevance

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Personalize customer experiences with ease Show more

Fresh Relevance is an innovative personalization platform tailored for commerce-driven businesses, designed to enhance customer experiences across multiple digital channels such as websites, apps, emails, SMS, and ads. This user-friendly solution allows businesses to optimize their content without the need for technical expertise, thereby saving time and improving conversion rates. By seamlessly integrating with your existing tech stack, Fresh Relevance helps reduce bounce rates through personalized web and app content tailored to individual shoppers. It offers dynamic engagement tools including behavior-triggered emails and SMS, as well as product recommendations based on shopper interests to drive revenue growth. The platform further enhances marketing strategies with social proof tactics that boost conversions and customer engagement. Additionally, Fresh Relevance connects siloed data across your martech stack, creating rich customer profiles for a more comprehensive understanding of shopper behavior and preferences.

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Prefetch

$4.9 / Month

9 Reviews

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Boosts store speed & conversion Show more

Prefetch is an innovative app designed to supercharge your e-commerce store with lightning-fast page load speeds, significantly enhancing the customer shopping experience. By intelligently preloading pages, Prefetch ensures that browsing remains smooth and engaging, which is particularly beneficial for online stores experiencing high traffic volumes or those with extensive product inventories. The app tackles the common nuisance of slow-loading pages, which often leads to lost sales and frustrated customers. With Prefetch, you'll notice an improvement in user navigation, helping to keep potential buyers on your site longer, thereby increasing conversion rates. Ideal for any e-commerce platform looking to optimize performance, Prefetch not only boosts sales but also reinforces customer satisfaction by creating a frictionless shopping journey.

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Aircall

$120-$210 / Month

(1/5)

2 Reviews

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The phone system for e-commerce businesses Show more

Aircall is a powerful app designed to enhance customer interaction by providing essential information right at your fingertips during inbound calls. It surfaces a card containing key details about customers and their orders, allowing agents to personalize conversations and respond more efficiently. With every call, agents can instantly access information such as order value, status, and tracking numbers, streamlining the process of addressing customer inquiries. This one-click access to fulfillment details significantly accelerates customer service, ensuring a more seamless and satisfying experience for both agents and customers. Furthermore, Aircall integrates smoothly with Shopify, allowing agents to view customer contact information and order history on inbound calls, and use the Click-to-Dial feature to reach out quickly. This thoughtful integration empowers businesses to serve their customers faster while fostering more meaningful connections.

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TryNow: Try Before You Buy

$2000 / Month

6.6

45 Reviews

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Enable your shoppers to Try Before they Buy. Show more

TryNow: Try Before You Buy is a dynamic app designed to enhance Shopify's most customer-focused brands by implementing targeted Try Before You Buy programs. This innovative solution allows shoppers to experience products in the comfort of their own homes, offering an exceptional shopping experience that boosts sales. TryNow offers pre-built use cases, such as landing pages and email marketing, to effectively target specific customers and gradually build a robust program. With drag-and-drop components and easy installation, brands can seamlessly integrate TryNow into their existing systems. The app also allows merchants to control access through TryLink entry points and integrates with return processes for simplified item management. Users can manage orders, view dashboards, and configure programs through the comprehensive Merchant Portal, while timely shopper email notifications ensure a smooth and engaging shopping experience.

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Neuralens AI Sales Chatbot

$129-$449 / Month

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AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Refundid Returns & Exchanges

$199 / Month

8.2

10 Reviews

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Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.

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Codify CRM Integration

$75-$249 / Month

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Optimiza operaciones diarias conectando pedidos, inventario y atención al cliente. Show more

Codify CRM Integration is a powerful tool designed to streamline your daily operations by connecting your store with order processing, inventory management, and customer service on a single platform. This app automates real-time synchronization of orders and inventory, reducing errors and speeding up the picking and packing process. By centralizing logistics and communication, it significantly lowers operational costs while offering full traceability of each order from the warehouse to the customer. Enhance your post-sale experience through automated support and updates, ensuring customer satisfaction and loyalty. This all-in-one solution optimizes your workflow, allowing you to focus on growth and efficiency in your business operations.

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QeCart ‑ Slide Out Cart

(3/5)

2 Reviews

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Quicker Checkouts are Just a Click Away! Show more

QeCart ‑ Slide Out Cart is a powerful Shopify app designed to transform the shopping experience with its dynamic cart drawer and cart popup features. This app enhances user experience by providing a sleek, one-page checkout process that can be accessed from anywhere on your site, making it convenient for customers to view and manage their carts. The SlideoutCart feature allows store owners to effortlessly present additional product suggestions within the cart, potentially boosting average order values. Its versatile design enables users to display either a slider or popup for added flexibility. The app also supports inputting promo codes and includes a Free Shipping Bar with a Progress Bar to incentivize higher sales. With customizable cart sliders for sharing shop updates, QeCart ‑ Slide Out Cart is perfect for any Shopify store looking to streamline checkout processes and increase conversions.

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Route Protection and Tracking

(3.6/5)

332 Reviews

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Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Inmar Package Free Returns

7.4

8 Reviews

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Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

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Frete no Produto Empreender

$5 / Month

6.2

3 Reviews

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Adicione o box de cálculo de custo e prazo de frete no produto Show more

Frete no Produto Empreender is an intuitive app designed to enhance your customers' shopping experience by integrating a postal code box and delivery estimate directly on the product page. This feature minimizes the need for customer support inquiries by providing essential shipping information upfront. The app includes customizable settings such as enabling shipping zones, setting date formats, and personalizing messages and display boxes to align with your store's aesthetic. Freight costs and delivery times are sourced from your chosen carrier, but you have the flexibility to add extra days to ensure timely deliveries. Additionally, the app offers continuous support through WhatsApp and video calls seven days a week, ensuring you have assistance when you need it. With Frete no Produto, you can streamline the checkout process, improving customer satisfaction and increasing sales efficiency.

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HolidaySpark

$3 / Month

8.2

7 Reviews

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Decorate your store with festive animations for every occasion Show more

Festive Decorations is the ultimate app to enhance your store's ambiance with seasonal flair, boosting customer engagement without disrupting their shopping experience. This app offers a vast selection of hundreds of icons and thousands of combinations, allowing you to adorn your store for every holiday and occasion, helping to immerse customers in the shopping spirit. With an easy 1-click installation, no coding is needed to transform your store's background with festive animations. You can customize the size, speed, quantity, and animation of the icons, ensuring a unique display that aligns with your brand. The app also allows animations to be paused or timed, providing flexibility and control over your store's decor. Designed for optimal performance on both desktops and mobile devices, Festive Decorations ensures a seamless and enchanting experience for your customers.

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Klaviyo Reviews

$25 / Month

7.9

178 Reviews

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Build 5-star experiences for your customers. Show more

Klaviyo Reviews is a comprehensive platform designed to streamline and optimize the management of product reviews, centralizing all your data for a cohesive operational experience. It ensures all review requests are delivered punctually and in accordance with your brand’s guidelines while preventing duplication by utilizing your existing templates and implementing smart sending rules. The app offers automation for review requests through both email and SMS, and it allows you to prominently showcase top reviews in communications and on your website. With tools to categorize and build segments based on star ratings and custom questions, Klaviyo Reviews helps you better understand and leverage customer feedback. Users can also incentivize reviews by rewarding customers with unique coupons and import previous reviews seamlessly. Additionally, the app provides flexible display options such as carousels, media galleries, and detailed review summaries, enhancing the visibility and accessibility of customer feedback across platforms.

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Swan AI Fitting Room

Acumen Shift

EcommApp

POWR: FAQ Page | Help Center

EcoReturns: AI powered Returns

Bundlemaster ‑ Bundle Builder

Fresh Relevance

Prefetch

Aircall

TryNow: Try Before You Buy

Neuralens AI Sales Chatbot

Arrivy

Refundid Returns & Exchanges

Codify CRM Integration

QeCart ‑ Slide Out Cart

Route Protection and Tracking

Inmar Package Free Returns

Frete no Produto Empreender

HolidaySpark

Klaviyo Reviews