Shopify Customer experience apps 2026

Route Protection and Tracking

(3.6/5)

332 Reviews

Fuel Growth with Order Protection, Package Tracking & More Show more

Route: Post-Purchase Platform is a comprehensive solution designed to enhance the entire shopping experience, from checkout to delivery, and beyond. By providing shipping insurance, Route ensures peace of mind for customers by protecting against loss, theft, or damage. The app also supports carbon-neutral shipping on all insured orders, aligning with environmentally-conscious values and boosting brand loyalty. Route's immersive package tracking keeps your brand at the forefront of customers' minds while building anticipation, complemented by personalized product recommendations that encourage repeat purchases. The platform not only enhances customer satisfaction but also contributes to a more sustainable business model. With instant claims resolution, Route helps reduce customer support costs and minimizes frustration, ensuring a smooth and gratifying shopping experience.

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Codify CRM Integration

$75-$249 / Month

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Optimiza operaciones diarias conectando pedidos, inventario y atención al cliente. Show more

Codify CRM Integration is a powerful tool designed to streamline your daily operations by connecting your store with order processing, inventory management, and customer service on a single platform. This app automates real-time synchronization of orders and inventory, reducing errors and speeding up the picking and packing process. By centralizing logistics and communication, it significantly lowers operational costs while offering full traceability of each order from the warehouse to the customer. Enhance your post-sale experience through automated support and updates, ensuring customer satisfaction and loyalty. This all-in-one solution optimizes your workflow, allowing you to focus on growth and efficiency in your business operations.

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EZ Modal Popup

(1/5)

1 Reviews

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Easily create and add custom popup to promote your best offers Show more

EZ Modal Popup is a versatile app designed for store owners to easily create and customize HTML popups on their websites. With its seamless integration, users can promote special offers or convey crucial information through custom popups, enhancing the overall customer experience. The app's user-friendly interface requires no programming knowledge, allowing anyone to add unique modal popups swiftly. For those with technical expertise, it supports custom HTML, JavaScript, and CSS code for further customization. Dedicated to providing exceptional customer support, EZ Modal Popup ensures inquiries are typically addressed within 1-2 hours, and no later than 24 hours. Whether you're looking to drive sales or improve your website's functionality, EZ Modal Popup offers a reliable solution tailored to your needs.

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Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

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Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

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ReBound Returns

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Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

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[HumanPresence] Shop Protector

$6.99-$99.99 / Month

6.6

107 Reviews

Protect Your Checkout + Stop Form Spam & Fake Accounts Show more

HumanPresence Shop Protector is a sophisticated security solution designed to safeguard your Shopify store from fraud and spam threats. Seamlessly integrating with Online Store 2.0, this app works discreetly in the background, providing real-time protection against malicious activities that could disrupt your business operations. By eliminating the need for Recaptcha, the app stops spam on forms and enhances user experience. It offers robust checkout protection options to secure your store from bots and allows for bulk cancellation of suspicious orders with just one click. Shop Protector also lets you customize order rules to effectively block known bots and fraudulent activities, ensuring your inventory stays protected. This powerful tool not only increases security and reduces frustration but also paves the way for improved sales growth.

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Klaviyo Reviews

$25 / Month

7.9

178 Reviews

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Build 5-star experiences for your customers. Show more

Klaviyo Reviews is a comprehensive platform designed to streamline and optimize the management of product reviews, centralizing all your data for a cohesive operational experience. It ensures all review requests are delivered punctually and in accordance with your brand’s guidelines while preventing duplication by utilizing your existing templates and implementing smart sending rules. The app offers automation for review requests through both email and SMS, and it allows you to prominently showcase top reviews in communications and on your website. With tools to categorize and build segments based on star ratings and custom questions, Klaviyo Reviews helps you better understand and leverage customer feedback. Users can also incentivize reviews by rewarding customers with unique coupons and import previous reviews seamlessly. Additionally, the app provides flexible display options such as carousels, media galleries, and detailed review summaries, enhancing the visibility and accessibility of customer feedback across platforms.

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Zoho Survey

(1/5)

2 Reviews

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Send unlimited customer feedback surveys, find happy customers Show more

Zoho Survey is a comprehensive tool designed for online sellers who wish to gain insights into their customers' experiences. By integrating seamlessly with your Shopify account, Zoho Survey enables you to send tailored surveys to customers right after they complete an order, capturing their feedback in real time. With over 200 ready-made templates available, or the option to create your own, crafting the perfect survey to suit your needs is both simple and flexible. This app empowers sellers to understand market reception and customer satisfaction, providing valuable data to enhance sales strategies. By leveraging customer insights, you can stay informed about current trends, adjust your offerings, and ensure your products are meeting customer expectations effectively. Use Zoho Survey to add value and insight to every transaction, boosting both customer satisfaction and your bottom line.

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Shoppy Store Locator

$10-$70 / Month

8.2

3 Reviews

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Connect shoppers with your closest store locations instantly. Show more

Shoppy Store Locator is a powerful tool designed to help merchants increase foot traffic and boost sales by simplifying the process for customers seeking nearby store locations. Ideal for retailers, franchises, and service-based businesses, this app offers a seamless store discovery experience, resolving the challenge of store visibility and enhancing customer engagement. With features such as store tagging, merchants can effortlessly organize and filter their stores, ensuring a more personalized and efficient discovery process for customers. The app also supports bulk import and updating, allowing businesses to quickly add or update multiple store locations simultaneously. Additionally, it syncs directly with Google My Business, ensuring that store information is always current and accessible. The Address Auto Suggest feature further streamlines customer interaction by providing instant, accurate address auto-completion, enhancing overall customer experience and reinforcing brand loyalty.

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Showdrop: Manage Partnerships

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Streamline showcase set-up and management Show more

Showdrop: Manage Partnerships is a tailored app designed specifically for brands looking to enhance their customer engagement through strategic discounts and performance tracking. By seamlessly integrating with Shopify, the app allows businesses to automatically generate unique discount codes for each customer, simplifying the process of offering personalized promotions. The real-time tracking feature provides valuable insights into the performance of sampling campaigns, enabling brands to make informed decisions on-the-go. Post-campaign analytics are effortlessly supported, helping businesses to evaluate the effectiveness of their strategies and adjust their approach for future campaigns. Showdrop ensures a smooth and efficient management of partnerships by combining intuitive features with robust data analysis capabilities. Empower your brand to optimize promotional activities and maximize customer satisfaction with Showdrop's user-friendly interface and comprehensive tracking tools.

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TS Add-To-Cart BOOSTER

$6.49 / Month

6.3

47 Reviews

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Boost your Revenue by making super easy Add To Cart & Checkout Show more

TS Add-To-Cart BOOSTER is a versatile app designed to streamline the purchasing process for online customers, ensuring an enhanced shopping experience and increased conversion rates. By implementing this tool, online store owners can effortlessly optimize key call-to-action buttons within minutes, making it simpler for customers to proceed with their purchases. The app effectively reduces cart abandonment by offering more add-to-cart and checkout actions. It combines the functionality of three essential tools into a single convenient solution. The Add To Cart Bar feature, for instance, ensures that the add-to-cart button remains visible at all times, minimizing friction and maximizing potential sales. Ultimately, TS Add-To-Cart BOOSTER aims to make the shopping journey seamless, encouraging customers to complete their transactions with ease and efficiency.

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WC: Invite To WhatsApp Channel

$19.99 / Month

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Seamlessly invite customers to join your WhatsApp channels. Show more

WC: Invite To WhatsApp Channel is an innovative app designed to revolutionize customer engagement for your store. It allows you to effortlessly invite customers to your WhatsApp channels, enabling direct and effective communication on a platform known for its high open and response rates. By utilizing WhatsApp’s powerful features, you can tackle low engagement and retention issues, driving more sales and improving customer experiences. Share product catalogs seamlessly and offer exclusive rewards to enhance customer loyalty. Furthermore, the app provides tools to monitor and analyze customer interactions, offering valuable insights to tailor your offerings better. With WC: Invite To WhatsApp Channel, you can boost your store’s communication strategy and create a more interactive and rewarding experience for your customers.

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Youneeq AI Personalization

$5 / Month

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Personalized recommendations to increase revenue & engagement. Show more

Youneeq AI Personalization is a powerful AI-driven platform designed to enhance customer experience by providing automated, personalized website recommendations. By leveraging artificial intelligence, Youneeq AI captures and analyzes user behavior, delivering product suggestions with unparalleled speed and accuracy. Users can enjoy a tailored shopping experience, finding exactly what they need when they need it. The app offers a variety of recommendation options, including behaviorally targeted, latest products, and most popular items, ensuring a versatile approach to personalization. Additionally, Youneeq AI features an analytics dashboard, providing valuable insights and engagement metrics to help businesses make informed decisions. With customizable layouts, businesses can easily adjust the user interface to align with their brand and customer preferences, maximizing customer satisfaction and conversion rates.

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Combindly: Conversion Boosters

$14.99-$149 / Month

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Boost Shopify sales with urgency tools and personalized shopping experiences. Show more

Combindly: Conversion Boosters is a versatile app offering over 8 tools designed to enhance the customer experience for Shopify merchants. The app focuses on creating urgency and increasing engagement through features like Stock Scarcity and Countdown Timers, encouraging shoppers to make quick purchasing decisions. It also improves the checkout process with Sticky Buy Now and Sticky Add to Cart buttons, coupled with dynamic animations that keep the shopping journey interactive. To further enrich user experience, Combindly provides clear Shipping Info, Recently Viewed Products, and personalized Related Products, ensuring that customers have all the information they need at their fingertips. Seamlessly integrating into your Shopify store, this app is fully customizable, allowing merchants to optimize workflows and drive sales effectively. With Combindly, elevate your store's performance by turning casual browsers into committed buyers.

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Atlasmic Live Chat & Helpdesk

$99 / Month

2 Reviews

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Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.

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WaitWise | Waitlist with Rules

$5-$29 / Month

8.2

2 Reviews

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Efficiently manage restocks; prioritize VIPs, track emails, boost sales insights. Show more

Wait Wise is a powerful app designed to streamline the management of product restocks, ensuring that customers are notified efficiently based on their priority status. This tool offers early access to VIPs and repeat shoppers while maintaining fairness for new customers. With automated email alerts, it ensures that customers are kept informed about restocks and can make timely purchases, all while providing email tracking for merchants. The app features a comprehensive merchant dashboard, offering insights into waitlist sizes, priority breakdowns, and conversion rates. This data-driven approach helps businesses maximize sales and enhance customer experiences. Additionally, Wait Wise includes automation for optimal timing of customer notifications, automatically identifying and prioritizing customers with custom rules, and even forecasting demand to optimize inventory levels.

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TryNow: Try Before You Buy

$2000 / Month

6.6

45 Reviews

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Enable your shoppers to Try Before they Buy. Show more

TryNow: Try Before You Buy is a dynamic app designed to enhance Shopify's most customer-focused brands by implementing targeted Try Before You Buy programs. This innovative solution allows shoppers to experience products in the comfort of their own homes, offering an exceptional shopping experience that boosts sales. TryNow offers pre-built use cases, such as landing pages and email marketing, to effectively target specific customers and gradually build a robust program. With drag-and-drop components and easy installation, brands can seamlessly integrate TryNow into their existing systems. The app also allows merchants to control access through TryLink entry points and integrates with return processes for simplified item management. Users can manage orders, view dashboards, and configure programs through the comprehensive Merchant Portal, while timely shopper email notifications ensure a smooth and engaging shopping experience.

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Cavalry AI Customer Support

7.5

12 Reviews

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The comprehensive post-purchase customer experience Show more

Shipped Suite is an innovative autonomous AI customer experience (CX) agent designed specifically for the complexities of the ecommerce landscape. Serving as a powerful solution for businesses, it seamlessly integrates into existing technological frameworks, transforming into an indispensable asset that engages customers across multiple communication channels such as email, SMS, phone, chat, and social media. What sets Shipped AI apart is its ability to take decisive actions and implement resolutions at scale, addressing various complex use cases efficiently. This AI-driven approach not only delights customers by providing timely and accurate support but also encourages repurchases, significantly reducing operational costs while boosting profits. Tailored to reflect your brand's unique voice and guidelines, Shipped AI facilitates white-glove onboarding experiences and offers self-service resolutions to ensure total customer satisfaction. Equipped with features like tracking, delivery assistance, and management of returns and exchanges, Shipped Suite is poised to revolutionize how ecommerce businesses manage customer interactions, ensuring a seamless and superior consumer experience.

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D: Product Tabs

$3.99-$6.99 / Month

8.2

21 Reviews

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Easy to manage and add custom product tabs to product page Show more

D: Product Tabs app is an innovative tool designed to enhance Shopify product pages by allowing users to effortlessly add custom product tabs without any coding knowledge. This app is especially useful for organizing detailed product information in neatly structured tabs, making it easier for customers to access relevant data. With the ability to display a wide range of content—such as text, images, videos, size charts, FAQs, and more—it caters to diverse customer needs and significantly enriches their shopping experience. Users can customize tabs according to various criteria like product type, collection, tags, stock status, vendor, and customer tags, ensuring a streamlined and personalized shopping experience. The app supports both the latest Online Store 2.0 and older theme versions, offering flexibility for Shopify store owners. By leveraging D: Product Tabs, businesses can improve the competitiveness and appeal of their product pages, ultimately driving customer engagement and conversions.

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Route Protection and Tracking

Codify CRM Integration

EZ Modal Popup

Close AI Assistant

ReBound Returns

[HumanPresence] Shop Protector

Klaviyo Reviews

Arrivy

Zoho Survey

Shoppy Store Locator

Showdrop: Manage Partnerships

TS Add-To-Cart BOOSTER

WC: Invite To WhatsApp Channel

Youneeq AI Personalization

Combindly: Conversion Boosters

Atlasmic Live Chat & Helpdesk

WaitWise | Waitlist with Rules

TryNow: Try Before You Buy

Cavalry AI Customer Support

D: Product Tabs