Shopify Customer experience apps 2026

ReBound Returns

Your one-stop shop for omnichannel returns management Show more

ReBound Returns is a comprehensive app designed to streamline the returns process for businesses and enhance customer satisfaction. By combining advanced returns management software with effective reverse logistics, it provides an all-in-one solution that simplifies returns management. The app features an intuitive portal and supports a wide range of shipping carriers, making it easy for users to handle returns globally through international warehouses. Users also gain valuable insights into return data and sustainability impacts, helping businesses not only save costs but also reduce their carbon footprint. The app ensures a hassle-free setup with its plug-and-play functionality, requiring no development effort. Additionally, it effortlessly synchronizes fulfilled orders, provides real-time return updates in platforms like Shopify, and offers assistance for customer service, making returns management efficient and seamless.

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Actionable insights

Boost satisfaction

Reverse logistics

Plug-and-play setup

Omnichannel returns management

Advanced returns software

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ARPU

$45 / Month

8.2

9 Reviews

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Add 2-click upsells & delays to upcoming order notifications. Show more

ARPU is a powerful app designed to enhance the customer experience by streamlining the communication process for upcoming charges and shipments. With ARPU, businesses can personalize their charge notification emails to emphasize relevant upsell opportunities, effectively increasing Average Order Value through simple, 2-click options for customers. The app also simplifies subscription management by allowing subscribers to delay their next shipment with minimal effort, helping reduce churn and improving customer satisfaction. ARPU's versatile templates can be customized to accommodate variant swaps, gifts, and one-time discounts, all without requiring subscribers to log into their Recharge portal. This results in a seamless, frictionless experience that encourages brand loyalty and helps Recharge merchants optimize their email notifications. By leveraging ARPU, brands can deliver an engaging and proactive customer experience that drives growth and retention.

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Customizable emails

2-click upsells

Shipment delays

Variant swaps

Gift options

1-time discounts

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Octocom AI CX & CS suite

$200 / Month

9.1

7 Reviews

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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

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Swan AI Fitting Room

$9-$495 / Month

(2.4/5)

4 Reviews

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Bring Fitting Rooms online with Swan's AI body scan & sizing Show more

Swan AI Fitting Room is an innovative app designed to enhance the online shopping experience by providing accurate sizing and fit solutions through advanced AI models. By utilizing a simple and accurate AI body scan via any phone camera, Swan helps customers find their ideal size, thereby reducing the common problem of "wrong fit" returns. This not only boosts customer confidence but also leads to increased conversion rates as shoppers are more likely to make purchases when assured of the proper fit. The app also supports sustainability efforts by minimizing the environmental impact caused by frequent returns. Overall, Swan AI Fitting Room offers a superior and seamless shopping experience, making online purchasing more efficient and satisfying for users.

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Ai body scan

Accurate sizing suggestions

Virtual try-on technology

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Customer's Products Manager

$3 / Month

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Unlock advanced customization and protection features Show more

Customers' Products Manager is an innovative app designed to give you unprecedented control over your online store. With this app, you can easily target customers based on their names, tags, or countries, allowing for a more personalized shopping experience. It enables you to tailor your product listings by hiding or replacing products on listings and detail pages to suit the preferences of different customer segments. You can also customize pricing with engaging text or anchor tags, adding a creative flair that can attract and retain customer interest. Elevate the user experience further by choosing to conceal or substitute the cart button, guiding the customer journey strategically. Additionally, safeguard your most exclusive products with password protection, ensuring only chosen customers have access. Transform your store into a captivating marketplace that stands out and captivates customers like never before.

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Password protection

Select customers

Hide/replace products

Customize pricing

Modify cart button

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Shoppy Store Locator

$10-$70 / Month

8.2

3 Reviews

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Connect shoppers with your closest store locations instantly. Show more

Shoppy Store Locator is a powerful tool designed to help merchants increase foot traffic and boost sales by simplifying the process for customers seeking nearby store locations. Ideal for retailers, franchises, and service-based businesses, this app offers a seamless store discovery experience, resolving the challenge of store visibility and enhancing customer engagement. With features such as store tagging, merchants can effortlessly organize and filter their stores, ensuring a more personalized and efficient discovery process for customers. The app also supports bulk import and updating, allowing businesses to quickly add or update multiple store locations simultaneously. Additionally, it syncs directly with Google My Business, ensuring that store information is always current and accessible. The Address Auto Suggest feature further streamlines customer interaction by providing instant, accurate address auto-completion, enhancing overall customer experience and reinforcing brand loyalty.

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Bulk import

Google sync

Nearby store locator

Store discovery experience

Store visibility enhancement

Store tagging

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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Sortyfi Collection Merchandise

$9.99-$99.99 / Month

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Tool that manage your products in collection a breeze Show more

Sortyfi Collection Merchandise is a premier Shopify Collection Merchandise Manager designed to revolutionize how you organize your online store. This app simplifies the process of sorting and filtering products by type, vendor, or inventory, making store management more efficient than ever. With Sortyfi, you can optimize your store layout, ensuring your customers enjoy an exceptional shopping experience with neatly arranged collections. The app empowers Shopify store owners with an intuitive Merchandise Tool, enabling quick placement and intelligent, rule-based arrangements of products. Enhance the browsing experience by grouping products effectively, showcasing impressive collections. Stay ahead in the competitive eCommerce landscape with Sortyfi, your ultimate solution to maintaining a well-organized, customer-friendly storefront.

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Efficient placement

Rule-based arrangements

Effective grouping

Enhanced browsing

Seamless management

Advanced display

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ShoutBar: Multi Announcements

$3.99-$19.99 / Month

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Boost sales with customizable, targeted announcement bars for your store. Show more

ShoutBar: Multi Announcements is an innovative app designed to enhance shop engagement and drive sales through striking announcement bars. This tool allows businesses to easily display promotions, countdowns, and free shipping offers, all fully customizable to align with their brand identity. With advanced scheduling and targeting features, ShoutBar ensures that the right message reaches the right audience at the perfect time. It's ideal for stores aiming to boost conversions, spotlight special deals, and elevate customer experiences seamlessly. The app's simple setup promises powerful results, providing flexible design options and urgency boosters to amplify sales through time-sensitive promotions. ShoutBar is also optimized for mobile devices, ensuring smooth performance across all platforms.

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Countdown timers

Targeted messaging

Mobile-friendly

Customizable bars

Promo highlights

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Shadowfax ‑ Logistics Platform

(3.2/5)

2 Reviews

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Simplify domestic shipping with single click Show more

Shadowfax - Logistics Platform is a comprehensive solution for streamlining domestic shipping across India. Designed specifically for Shopify users, it allows for seamless integration with just a single click, making order management and shipment processing remarkably effortless. The app offers a variety of express delivery options, from as fast as 1-hour deliveries to same-day and next-day services, ensuring both speed and reliability. Customers can benefit from enhancements like doorstep quality checks, instant refunds, and hassle-free return processes. Shadowfax also excels in handling reverse shipments, minimizing cancellations with its optimized services. To elevate the customer experience, the platform provides live tracking capabilities and real-time updates via WhatsApp and SMS. Whether you're looking to enhance your logistics efficiency or offer superior delivery services, Shadowfax is designed to meet all your shipping needs.

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Single-click integration

Express delivery options

Doorstep quality checks

Instant refunds

Hasslefree returns

Live tracking

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Hubtiger

$49-$119 / Month

1 Reviews

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The easiest way to manage your repair or rental business. Show more

Hubtiger is a versatile app designed to optimize and streamline repair and rental operations for businesses. Its Repair Software revolutionizes the service process by digitizing every step from check-in to completion, ensuring faster turnaround times, eliminating paper trails, and significantly enhancing the customer experience. Simultaneously, the Rental Software allows businesses to efficiently manage both short-term and long-term rentals, creating an inviting rental experience that encourages repeat visits. Hubtiger’s powerful features include an online booking widget for effortless reservations, automated customer reminders, and quick quote approvals. Additionally, the app supports subscription-based rental payments and service deposits to secure bookings. It also boasts digital job cards and service checklists that assist in organizing, tracking, and managing repairs, alongside the capability to collect, sign, and store digital rental waivers, making operations smooth and efficient.

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Streamline operations

Enhance customer experience

Service process transformation

Rental management

Boost repeat business

Online booking widget

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Logistiq

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Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Multiple selling plans

Easy returns interface

Try before buying

Install App

Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Frete no Produto Empreender

$5 / Month

6.2

3 Reviews

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Adicione o box de cálculo de custo e prazo de frete no produto Show more

Frete no Produto Empreender is an intuitive app designed to enhance your customers' shopping experience by integrating a postal code box and delivery estimate directly on the product page. This feature minimizes the need for customer support inquiries by providing essential shipping information upfront. The app includes customizable settings such as enabling shipping zones, setting date formats, and personalizing messages and display boxes to align with your store's aesthetic. Freight costs and delivery times are sourced from your chosen carrier, but you have the flexibility to add extra days to ensure timely deliveries. Additionally, the app offers continuous support through WhatsApp and video calls seven days a week, ensuring you have assistance when you need it. With Frete no Produto, you can streamline the checkout process, improving customer satisfaction and increasing sales efficiency.

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Delivery time estimate

Freight cost calculation

Customer zip input

Freight zones configuration

Delivery date format

Message customization

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Codify CRM Integration

$75-$249 / Month

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Optimiza operaciones diarias conectando pedidos, inventario y atención al cliente. Show more

Codify CRM Integration is a powerful tool designed to streamline your daily operations by connecting your store with order processing, inventory management, and customer service on a single platform. This app automates real-time synchronization of orders and inventory, reducing errors and speeding up the picking and packing process. By centralizing logistics and communication, it significantly lowers operational costs while offering full traceability of each order from the warehouse to the customer. Enhance your post-sale experience through automated support and updates, ensuring customer satisfaction and loyalty. This all-in-one solution optimizes your workflow, allowing you to focus on growth and efficiency in your business operations.

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Automated updates

Real-time synchronization

Order management

Inventory tracking

Error reduction

Cost efficiency

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QuickStarter: All‑in‑One store

$19.99 / Month

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Boost sales with 10+ tools: reviews, discounts, sticky cart, and more. Show more

QuickStarter: All-in-One Store is a versatile app designed to boost your online store's performance with over 10 powerful tools, all while maintaining optimal speed. The app allows you to effortlessly import and manage product reviews from sources like AliExpress and CSV files, helping to build trust and drive more sales. Enhance your promotional strategies with easy-to-create volume discounts and BOGO offers, encouraging customers to increase their purchase size. Additional features like StickyCart and custom Favicons enhance user experience and brand recognition. QuickStarter ensures your store not only converts more but also provides a seamless shopping journey for your customers. Whether you're just starting out or looking to maximize your existing store, this app provides everything you need to succeed.

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Volume discounts

Sticky cart

Import reviews

Create bogos

Install App

yayloh | Returns & Exchanges

$150-$490 / Month

8.2

12 Reviews

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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

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User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

Install App

Size Recommendation by sizeez

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Exact body measurements and perfect sizes with AI solution Show more

Size Recommendation by sizeez is an innovative AI-driven app designed to enhance the online shopping experience by providing accurate size recommendations. Understanding that ill-fitting garments lead to customer dissatisfaction and increased returns, sizeez seamlessly integrates into online stores to offer precise body measurements in seconds. With its easy integration, even without developer support, merchants can extend their theme to include this valuable feature. The app offers fitting insights and links size charts for each product, enabling customers to confidently select the right size for their unique body shape. By improving the fit of garments, sizeez aims to boost customer satisfaction, significantly reduce return rates, and potentially increase sales. Size Recommendation by sizeez revolutionizes the online shopping experience, ensuring customers find their perfect fit with ease.

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Seamless integration

Size charts

Body measurements

Ai-driven sizing

Fitting insights

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[HumanPresence] Shop Protector

$6.99-$99.99 / Month

6.6

107 Reviews

Protect Your Checkout + Stop Form Spam & Fake Accounts Show more

HumanPresence Shop Protector is a sophisticated security solution designed to safeguard your Shopify store from fraud and spam threats. Seamlessly integrating with Online Store 2.0, this app works discreetly in the background, providing real-time protection against malicious activities that could disrupt your business operations. By eliminating the need for Recaptcha, the app stops spam on forms and enhances user experience. It offers robust checkout protection options to secure your store from bots and allows for bulk cancellation of suspicious orders with just one click. Shop Protector also lets you customize order rules to effectively block known bots and fraudulent activities, ensuring your inventory stays protected. This powerful tool not only increases security and reduces frustration but also paves the way for improved sales growth.

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Form spam prevention

Checkout protection

Bulk cancel orders

Customizable order rules

Inventory bot protection

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

ReBound Returns

ARPU

Octocom AI CX & CS suite

Swan AI Fitting Room

Customer's Products Manager

Shoppy Store Locator

Betty AI Phone Receptionist

Sortyfi Collection Merchandise

ShoutBar: Multi Announcements

Shadowfax ‑ Logistics Platform

Hubtiger

Logistiq

BuyAfterTry

Desku: Leading AI Chatbot

Frete no Produto Empreender

Codify CRM Integration

QuickStarter: All‑in‑One store

yayloh | Returns & Exchanges

Size Recommendation by sizeez

[HumanPresence] Shop Protector