Shopify Customer experience apps 2026

Qe FAQ Page & Product FAQs

$1 / Month

8.2

1 Reviews

Add Question Answer on Product page as well as custom page Show more

Qe: Product Enquiry Hub (Q/A) is designed to empower customers with a seamless question-and-answer experience, making it easy for them to find solutions to their queries. This innovative tool enhances product understanding, reduces the need for support tickets, and helps build trust with your audience. By efficiently managing inquiries through a comprehensive knowledge base, businesses can significantly boost their sales. Qe also helps streamline operations, unlocking the full potential of your store by improving customer engagement and satisfaction. The app positions your store as an industry authority by establishing credibility and reliability with a robust FAQ system. It's an essential solution for businesses aiming to empower their customers and elevate the overall shopping experience.

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Sendlane: Unified Email & SMS

$1550-$600 / Month

7.1

16 Reviews

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Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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RG Frequently Bought Together

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Boost sales with AI-driven product bundles; perfect for Shopify stores.

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Delivery & Return Date PRO

$9.99 / Month

1 Reviews

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Let customers select a date for Delivery & Return Show more

Delivery & Return Date PRO is a versatile Shopify app designed to enhance the shopping experience for both store owners and customers by allowing users to choose their preferred delivery and return dates. This powerful tool helps minimize the chances of missed deliveries and returns, enhancing overall customer satisfaction. Customers can select specific delivery times and dates, giving them control over when they receive their orders. Store owners have the flexibility to adjust available dates and times according to inventory levels, ensuring seamless operations. The app also allows store owners to block certain dates or days when delivery is unavailable, further optimizing logistics. Additionally, orders with specified delivery and return dates can be easily exported, streamlining order management. Overall, Delivery & Return Date PRO offers a customizable solution for efficient, customer-focused order handling.

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Ranky ‑Simple membership tiers

$14.99-$49.99 / Month

8.2

3 Reviews

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CRM施策のための会員ランク、会員カード・メンバーシップの仕組みをシンプルに導入可能 Show more

"らんキィ ‑ シンプル会員ランク＆会員証"は、顧客の過去の購入金額や購入回数を基に、会員ランクを自動で付与するアプリです。このアプリでは、ノーコードで会員証や会員カードをマイページに追加することができ、すぐに会員ランクプログラムを開始することが可能です。付与されたランクはメタフィールドに格納されるため、ポイントアプリや定期購入アプリなど、外部アプリとの連携も容易に行えます。設定は全くコードを書くことなく、インストール、ランク設定、テーマへのブロック追加のみで簡単に構築可能です。特定期間の購入情報を基にしたランク条件を設定でき、顧客体験の向上に寄与します。また、会員カードには現在のランクやShopify POSで使用可能な顧客バーコードを表示できるため、オンラインと店舗のスムーズな連携が実現します。

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Pintuna: Gift Cards & Loyalty

$35-$150 / Month

7.1

6 Reviews

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Enhance customer engagement and generate incremental revenue Show more

Pintuna is an all-in-one solution for managing gift cards, store credits, and loyalty programs specifically designed for eCommerce brands. Tailored to enhance your revenue and customer experience, this app is seamlessly integrated with popular POS systems like Square and Clover. It allows you to effortlessly import existing gift cards and supports a range of flexible loyalty programs, including offering store credit as rewards. Whether it's a digital or physical gift card, Pintuna ensures a smooth process with custom-branded email confirmations and the ability to add cards to Apple or Google Wallets. The multilingual support ensures global accessibility, helping businesses cater to diverse customer bases and improve retention. For businesses looking to streamline their rewards system and enhance customer loyalty, Pintuna provides a robust and user-friendly solution.

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Easy Background Music ‑ Musica

8

95 Reviews

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Add custom background music, or play song of choice Show more

Easy Background Music – Musica is a Shopify app designed to enhance customer experience by integrating soothing background music into your online store. This app allows you to select songs or ambient music that align with your brand's vibe or the ongoing festive season, such as playing Jingle Bells during Christmas to create a joyful shopping atmosphere. Its intuitive interface seamlessly blends with your Shopify dashboard and store theme, ensuring a cohesive user experience. With Easy Background Music – Musica, you can preview the music player live and easily configure it to sync music across browser tabs for a consistent auditory experience. By delighting your customers with carefully chosen tunes, you can create an inviting environment that may boost customer engagement and increase sales. Transform your store into an immersive shopping destination with the simple yet elegant solutions provided by this app.

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Storista Shoppable Video Reels

$16-$199 / Month

8

48 Reviews

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Boost conversions using UGC, Instagram Reels, & TikTok Videos Show more

Storista Shoppable Videos UGC is an innovative app that boosts product sales by integrating Instagram Reels and TikTok videos directly into your online store. This tool enhances customer engagement by offering an interactive shopping experience, enabling them to purchase products directly from high-speed videos. With features like auto-play functionality on product and home pages, Storista turns casual visitors into committed buyers. The app ensures a constant stream of fresh, engaging content without needing developer resources. Storista supports seamless integration with Instagram and TikTok, automatically updating your store with new user-generated content. It also includes versatile widgets such as Carousel, Stories, Spotlight, Hero, Popup, and Grid for various use cases, all optimized for performance across devices while maintaining SEO integrity. Additionally, Storista is compatible with page builders and subscription features, making it an essential tool for modern e-commerce businesses.

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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ProductStreak

$14.99 / Month

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"Enhance store feedback and loyalty with multi-location widgets." Show more

ProductStreak is a versatile app designed to streamline feedback collection for your online store, products, and customer experiences. By integrating multiple embeddable widgets and forms throughout your store, it centralizes feedback gathering, enhancing your ability to refine customer experiences and foster loyalty. The app features an in-built feedback button, making it easy to solicit feedback directly from customers. Additionally, you can integrate your own feedback mechanisms with the app’s widget for a seamless feedback loop. ProductStreak allows you to deploy surveys strategically within your store to gain valuable insights into customer experience. With its capability to add multiple widgets at various store locations and workflow stages, ProductStreak ensures you never miss out on crucial customer feedback.

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Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Orderify ‑ Order Edit Cancel

$4.99-$99.99 / Month

7.9

74 Reviews

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Let customers edit, cancel and reorder instantly Show more

Orderify is a versatile app designed to enhance the online shopping experience by providing customers with the flexibility to manage their orders autonomously. With Orderify, shoppers can easily edit or cancel their orders without having to go through customer support, minimizing mistakes and ensuring satisfaction with their purchases. The app's innovative approach to order editing involves canceling the original order and reloading the items into a shopping cart, allowing for seamless modifications. Additionally, Orderify encourages repeat business by simplifying the process of reordering previous purchases, effectively boosting sales. By empowering customers to handle cancellations and modifications independently, Orderify significantly reduces customer support costs while fostering a positive and convenient shopping experience. Its user-friendly features are designed to cater to the needs of modern online shoppers, making it an invaluable tool for both businesses and their customers.

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Checkout Star: Improve AOV,CRO

$19-$39 / Month

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Enhance checkout with custom fields and cross sell & upsells Show more

Checkout Star is a powerful app designed to transform the checkout experience for Shopify store owners. This tool offers advanced features such as cross-selling and tax validation specifically tailored for B2B transactions, making it an excellent choice for businesses looking to optimize their average order value (AOV) and conversion rate optimization (CRO). With its customizable shipping options and personalized order features, stores can cater to individual customer needs, fostering a unique brand experience. The app also supports order customization to enhance brand retention and credibility through the addition of logos, marketing consent, and helpdesk features right at checkout. Users will find the seamless integration and user-friendly interface of Checkout Star incredibly effective in boosting sales effortlessly. By incorporating text, images, headings, banners, and paragraphs, businesses can establish a strong brand identity, making Checkout Star an essential tool for any Shopify store aiming to improve customer satisfaction and sales performance.

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#GiftCardFulfiller

$5 / Month

8.2

1 Reviews

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Automatically capture and fulfill gift cards Show more

#GiftCardFulfiller is a seamless solution designed to improve the online shopping experience by addressing the common issue of delayed gift card deliveries. In many countries, merchants are restricted from charging customers until an order is dispatched, leading to potential delays when digital gift cards are purchased alongside physical goods. This app circumvents this obstacle by processing and delivering gift cards immediately upon purchase, ensuring that customers receive their digital gifts without any wait. While physical items follow the standard fulfillment process, #GiftCardFulfiller guarantees that the gifting intentions are met without unnecessary postponements. By automating the gift card process, it enhances customer satisfaction and maintains the momentum of their shopping experience. Say goodbye to logistical holdups and ensure a smooth gifting journey for your customers.

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Pimcore PIM Connector

$149-$299 / Month

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Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

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Acumen Shift

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Boost store performance with real-time insights and personalized KPIs dashboard. Show more

Acumen Shift is a dynamic app designed to elevate your online store's performance by providing real-time tracking of key events and offering a personalized dashboard that highlights essential KPIs. It empowers business owners with clear insights into critical metrics impacting sales, inventory, and customer experience, facilitating quick decision-making and enhanced store efficiency. With its pixel functionality, users can effortlessly track shop events, ensuring no detail is overlooked. The app also offers convenient alerts and digest notifications, keeping you informed and responsive. Don't miss the opportunity to optimize your success and maintain a competitive edge in the ever-evolving digital landscape. Acumen Shift is your partner in maximizing business potential and staying ahead of the competition.

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Octocom AI CX & CS suite

$200 / Month

7.9

7 Reviews

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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Inmar Package Free Returns

7.4

8 Reviews

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Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

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TryITFirst : Demo @ doorstep

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Reduce products damage with doorstep demo and instant return Show more

TryITFirst: Demo @ Doorstep is an innovative app designed to transform the way customers experience products. Leveraging advanced AI scheduling and shipping technologies, the platform allows businesses to offer hands-on product demos that can be tailored from 20-minute sessions to half-day experiences. This direct approach helps vendors focus on genuine product interactions, enhancing customer satisfaction and reducing the reliance on purely visual or virtual presentations. By facilitating instant product returns, the app minimizes returns and product damage, ensuring a smooth customer experience. With the guidance of a Demo Champion who presents product features and comparisons right at the customer's doorstep, businesses can gather immediate feedback, boosting their brand value and consumer confidence. The platform also optimizes marketing efforts, positions brands strategically, and encourages consumers to purchase directly from businesses, thereby enhancing profitability.

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Picca Lookbook ‑ Gallery

$2.99-$9.99 / Month

(3.3/5)

4 Reviews

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Show multiple galleries in multiple views at various locations Show more

Picca Lookbook ‑ Gallery is an intuitive app designed to enhance your e-commerce website by providing dynamic, responsive image galleries that can boost conversion rates. With Picca Lookbook, you can effortlessly create unlimited galleries using one of five different formats including masonry, stack, justified, grid, and carousel, without needing any coding expertise. Simply use the user-friendly drag-and-drop feature to upload images, making the setup process seamless and efficient. The app offers extensive customization options, enabling you to match your galleries to your website's theme by adjusting settings like width, margin, and even adding custom CSS. Furthermore, Picca Lookbook supports product tagging functionalities to enhance product visibility and customer interaction. Its robust setup and responsive design ensure your galleries look great on all devices, providing a better viewing experience for your customers.

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Qe FAQ Page & Product FAQs

Sendlane: Unified Email & SMS

RG Frequently Bought Together

Delivery & Return Date PRO

Ranky ‑Simple membership tiers

Pintuna: Gift Cards & Loyalty

Easy Background Music ‑ Musica

Storista Shoppable Video Reels

BuyAfterTry

ProductStreak

Kedra Live Chat & AI Chatbot

Orderify ‑ Order Edit Cancel

Checkout Star: Improve AOV,CRO

#GiftCardFulfiller

Pimcore PIM Connector

Acumen Shift

Octocom AI CX & CS suite

Inmar Package Free Returns

TryITFirst : Demo @ doorstep

Picca Lookbook ‑ Gallery