Shopify Customer experience apps 2026

RT: Post Purchase Survey

7.4

78 Reviews

Implement a Post-Purchase Survey to Boost Ecommerce Sales. Show more

RT: Post Purchase Survey is a powerful tool designed to provide invaluable insights into your customers' experiences and preferences. By deploying customizable survey questions, this app helps businesses understand critical information such as where customers discover their brand, their potential competitors, and future purchasing intentions. Knowledge gleaned from these surveys empowers brands to strategize effectively, refine their product offerings, and ultimately gain a competitive edge. The app seamlessly integrates with various themes and provides versatile pop-up types, including quizzes and surveys, enabling businesses to engage with customers in a personalized manner. Additionally, it offers advanced features like A/B testing for pop-ups, allowing for data-driven decision-making to optimize interactions and performance. With RT: Post Purchase Survey, businesses can not only enhance customer satisfaction but also drive revenue growth through informed, tailored strategies.

Show less

Install App

Bundlemaster ‑ Bundle Builder

$9.99-$119.99 / Month

6.7

7 Reviews

Claim Offer

Choose Bundlemaster and take your online sales to new heights! Show more

Bundlemaster - Bundle Builder is a versatile tool designed to enhance your e-commerce experience by allowing you to create enticing product bundles and gift packages with ease. Whether you’re looking to create single or multi-step bundles, this app guides your customers seamlessly through their shopping journey, encouraging increased spending. Its Mix and Match feature offers complete customization, ensuring your bundles align perfectly with your brand's style on both mobile and PC platforms. You can fine-tune discounts at each step, crafting a shopping experience tailored to your business needs and designed to boost sales. With the ability to set minimum and maximum product limits, you can strategically control the composition of your bundles, maximizing their appeal. Additionally, Bundlemaster allows you to design special gift packages for various occasions, making it a perfect tool for enhancing customer satisfaction and driving sales growth. Start for free and take the first step towards elevating your online store.

Show less

Install App

SpurIT Multi Currency Switcher

$1.99 / Month

7.7

15 Reviews

Claim Offer

Automatic multi currency conversion by shopper’s location Show more

MCS: Multi Currency Switcher is a powerful tool designed to elevate your sales and enhance customer satisfaction by converting product prices to your shopper's local currency. As advertising costs continue to rise, attracting new traffic to your store becomes increasingly challenging. MCS addresses this issue by turning visitors into customers through localized shopping experiences. The app offers seamless automatic multi-currency conversion, while also allowing manual switching for flexible control. This ensures every shopper sees prices in their familiar currency, improving trust and potentially boosting sales. Furthermore, you can customize how prices are rounded post-conversion to match your store's pricing strategy. With an easy installation process, MCS gets you up and running swiftly, making it an essential tool for global e-commerce success.

Show less

Install App

Bravas Checkout Customizer

$4.99-$19.99 / Month

Claim Offer

Personalize checkout, thank you, and order pages. Show more

Bravas Checkout Customizer is an innovative app exclusively available for Shopify Plus users, designed to elevate the online shopping experience by adding a personal and professional touch to checkout, thank you, and order pages. This app allows store owners to integrate social media links directly into the checkout process, encouraging customers to connect with their brand across different platforms. Displaying trust badges and highlighting store benefits are key features that help to build customer confidence and enhance user engagement. Additionally, the app provides the option for customers to include personalized gift messages with their orders, adding a thoughtful layer of customization. With a variety of customizable elements such as banners, icons, and input fields, Bravas Checkout Customizer enables merchants to craft a seamless and branded checkout experience. This comprehensive suite of tools not only enriches the user journey but also fosters a stronger, trustful relationship between the customer and the brand.

Show less

Install App

Socloz: OMS platform

Claim Offer

The Omnichannel platform that adapts to your needs. Show more

Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.

Show less

Install App

Dotdigital CXDP

7.4

23 Reviews

Claim Offer

Create customer experiences that exceed expectations. Show more

Dotdigital Email & SMS Marketing is a robust customer experience and data platform designed for Shopify users. It enables businesses to craft sophisticated automated marketing campaigns with ease, using intuitive drag-and-drop tools. The platform seamlessly syncs all customer data into a cohesive single view, allowing for the creation of personalized experiences that boost engagement and drive conversions. Powered by artificial intelligence, Dotdigital offers a range of dynamic features including product recommendations, personalized content, and abandoned cart alerts to engage customers across their preferred channels, such as email, SMS, MMS, and WhatsApp. The platform emphasizes a unified data approach, synchronizing customer information from all channels to establish a reliable source of truth. Additionally, Dotdigital enhances communication with tools like WinstonAI for faster data interpretation and improved copywriting, ensuring businesses can deliver smart, engaging messages effectively.

Show less

Install App

google analytics connector

$1 / Month

Claim Offer

Connect Google Analytics 4 to your store easily—no coding need Show more

Conversinit GA4 Connect is an intuitive app designed for Shopify merchants to effortlessly integrate Google Analytics 4 into their stores, eliminating the need for any coding expertise. This tool enables merchants to track customer behavior and analyze sales trends with ease, providing valuable insights to drive informed, data-backed decisions. It's an ideal solution for store owners who want to streamline their analytics process, allowing them to concentrate on enhancing sales and elevating the customer experience. With features like seamless setup and real-time tracking, Conversinit GA4 Connect ensures a smooth transition to a more data-driven approach to business management. By simplifying complex analytics, it empowers merchants to focus on what truly matters—boosting their bottom line and fostering customer satisfaction.

Show less

Install App

VP: Add To Cart Sticky

8.2

4 Reviews

Claim Offer

Boost Sales with Add To Cart, Sales Pop Up, Social Proof Show more

VP: Add To Cart Sticky is a must-have app for online store owners looking to enhance their customers' shopping experience. By easily incorporating a sticky "Add to Cart" button on every product page, the app simplifies the purchasing process and encourages more spontaneous buying. This feature not only contributes to improved customer satisfaction but also helps boost sales by facilitating a seamless adding-to-cart experience. Additionally, the app enhances credibility through instant social proof, offering sales notifications that foster trust and urgency. With no coding required, the straightforward installation and configuration guides ensure a hassle-free setup. Elevate your store's functionality and drive sales growth with the VP: Add To Cart Sticky app.

Show less

Install App

AskShop.ai

$9.99-$29.99 / Month

2 Reviews

Claim Offer

Recommend products with our instant, visual AI sales chatbot Show more

AskShop.ai is a cutting-edge application designed to enhance your online store's customer service by acting as an intelligent product expert. Utilizing advanced AI technology, it meticulously analyzes your product catalog and images, allowing it to deliver immediate and accurate responses to customer inquiries. The app is highly customizable, ensuring that it aligns perfectly with your brand's unique style and voice, offering a seamless integration into your existing platform. This personalized interaction facilitates intuitive dialogues with shoppers and introduces a visual search feature, enabling customers to find products by simply uploading images. As a result, AskShop.ai not only enriches the shopping experience but also boosts conversion rates by turning casual browsers into confident buyers. With its ability to engage users effectively, this AI-driven solution is pivotal in transforming customer interactions and elevating your store's overall performance.

Show less

Install App

Cordial

Claim Offer

Cross channel marketing platform to drive revenue and loyalty Show more

Cordial's Shopify App offers a cutting-edge solution for businesses looking to enhance customer engagement through personalized experiences across email, SMS, and mobile apps. By leveraging real-time Shopify customer data, this app enables seamless data transfer of customer, product, and purchase information directly into Cordial. This integration allows for the immediate use of this data to send targeted promotional, transactional, and automated messages, streamlining communication across various channels. Businesses can harness limitless customer, behavioral, and business data to engage customers on a one-to-one level. Advanced segmentation allows for crafting detailed audience queries swiftly, supporting the anticipation of buyer needs and personalized product recommendations based on purchase trends. Users can design sophisticated lifecycle marketing journeys with Cordial's intuitive drag-and-drop interface, delivering cohesive and personalized customer experiences that can drive increased revenue and customer satisfaction.

Show less

Install App

Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

Claim Offer

Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

Show less

Install App

VisioncarePro: Rx Lens & Frame

$124.99-$999 / Month

8.2

7 Reviews

Claim Offer

Simplify Eyewear Shopping: Precise Lenses, Effortless Ordering Show more

VisioncarePro: Rx Lens & Frame revolutionizes the eyewear purchasing experience by streamlining the prescription lens ordering process for customers. This app enables users to easily input their prescription information with just a few clicks, significantly reducing the need for multiple visits to optometrists. By integrating advanced customization options like axis, sphere, and cylinder settings, customers can generate infinite custom RX options tailored to their needs. Retailers can conveniently activate prescription options on specific products, collections, or across all offerings, ensuring flexibility and ease of management. The app also allows users to either upload existing prescriptions or fill out a manual form, catering to diverse user preferences. Customers can benefit from a flexible eye configuration, customizing lenses for single or both eyes as needed. Ultimately, VisioncarePro enhances customer experience by delivering precise, high-quality lenses directly from your online store, saving both time and effort.

Show less

Install App

Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

Claim Offer

Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

Show less

Install App

SeamlessNPS: Customer Loyality

$7.9-$99 / Month

Claim Offer

Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

Show less

Install App

Betty AI Phone Receptionist

$1 / Month

Claim Offer

Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

Show less

Install App

Octipas OMS Connector

Claim Offer

Connect with octipas order management system Show more

Octipas OMS Connector is a powerful tool designed to enhance your Shopify store's order management and elevate customer experience. By seamlessly integrating with Octipas systems, it streamlines order processing and ensures accurate delivery promises, which in turn helps set clear customer expectations. The app features a back-in-stock notification system to keep your customers engaged and reduce the likelihood of lost sales. Additionally, it offers in-store reservation functionality, effectively bridging the gap between online and in-person shopping experiences, and granting greater shopping flexibility to your customers. To utilize this application, an Octipas account is required, allowing you to take full advantage of its comprehensive features for a smoother retail operation.

Show less

Install App

PureClarity Personalization

$19-$99 / Month

8.2

4 Reviews

Claim Offer

Boost sales with product recommendations & content experiences Show more

PureClarity Personalization is a powerful tool designed to boost your online store's sales through personalized product recommendations. Its advanced AI engine provides real-time suggestions tailored to each customer's unique behavior, helping to increase average order value, conversion rates, and cart value. The app offers a diverse range of recommenders, from frequently bought items to those based on intricate user behaviors, ensuring a highly customized shopping experience. Additionally, store owners can target customer segments with precision, managing pop-ups, content, and chatbots to enhance customer engagement. PureClarity not only facilitates email captures and promo pop-ups but also supports the creation of chatbots that can answer customer queries and aid in forming customer segments. With expert customer support available through in-app chat and email, PureClarity Personalization ensures that businesses can seamlessly optimize their e-commerce platform for superior results.

Show less

Install App

Hide Sold Out by Stockyphi

$5-$20 / Month

7.2

39 Reviews

Claim Offer

Auto Hide Out of Stock, Sold Out product, 404 Redirect for OOS Show more

Stockyphi is a seamless solution for store owners looking to manage their inventory more effectively by automatically hiding out-of-stock products. This app ensures that your customers have a smoother shopping experience by eliminating the frustration of encountering unavailable items, which in turn can help enhance sales and customer satisfaction. One of the standout features of Stockyphi is its user-friendly integration that requires no coding skills, making it accessible to all store owners. In addition to hiding out-of-stock products, Stockyphi provides notifications and detailed reports via email, so you’re always informed of inventory changes. The app also supports multi-location management, allowing you to hide products based on specific locations or sales channels. Moreover, it offers advanced options like hiding products without images or descriptions and setting up redirections for a more customized store experience. Upgrade your store today with Stockyphi and take the first step towards a more efficient and customer-friendly shopping environment.

Show less

Install App

Labelcall - Business Caller Id

$9-$20 / Month

Claim Offer

Mobile call center in your hand Show more

Labelcall - Business Caller ID is a transformative app designed to enhance customer interactions by personalizing the call experience. By allowing businesses to greet customers by name and anticipate their needs, the app moves beyond traditional anonymous calls, creating a memorable and efficient communication channel. Seamlessly integrating with existing shop, CRM, or ERP systems, Labelcall brings vital customer information directly to your mobile device, arming you with the knowledge needed to address inquiries promptly and effectively. The app’s intuitive setup means that within minutes, you can start leveraging its features to surprise and delight callers, improving customer satisfaction and loyalty. With its focus on providing an individualized experience, Labelcall elevates your customer service, helping you offer just what the customer is looking for before they even ask. This small technological enhancement can have a broad impact on strengthening customer relationships and driving business growth.

Show less

Install App

Pimcore PIM Connector

$149-$299 / Month

Claim Offer

Power your store with quality data from Pimcore. Show more

The Pimcore PIM Connector is a robust tool designed to enhance the integration between Pimcore and Shopify, ensuring that merchants can automate data transfer and eliminate the inefficiencies caused by data silos. By seamlessly syncing high-quality product data from Pimcore to Shopify, the app streamlines product information management, optimizing operations and enriching the customer experience. Built on Pimcore's flexible API-driven approach, the connector leverages strong Master Data Management (MDM) and Digital Asset Management (DAM) capabilities. Merchants appreciate the automation, data consistency, and governance that the Pimcore PIM Connector provides, saying goodbye to manual updates and fragmented data in their operations. With the self-service app, users can install and configure the connection within minutes, while the customizable features cater to specific PIM requirements for any Pimcore implementation. Additionally, comprehensive training and support ensure that users make the most of the app's capabilities.

Show less

Install App

Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

RT: Post Purchase Survey

Bundlemaster ‑ Bundle Builder

SpurIT Multi Currency Switcher

Bravas Checkout Customizer

Socloz: OMS platform

Dotdigital CXDP

google analytics connector

VP: Add To Cart Sticky

AskShop.ai

Cordial

Desku: Leading AI Chatbot

VisioncarePro: Rx Lens & Frame

Close AI Assistant

SeamlessNPS: Customer Loyality

Betty AI Phone Receptionist

Octipas OMS Connector

PureClarity Personalization

Hide Sold Out by Stockyphi

Labelcall - Business Caller Id

Pimcore PIM Connector