Shopify Customer experience apps 2026

Formify: custom checkout forms

$12.99 / Month

9.1

5 Reviews

Create checkout custom form & deeper customer connection Show more

Formify revolutionizes the checkout experience by allowing businesses to create customized forms with ease and flexibility. Utilizing an intuitive drag-and-drop interface, it eliminates the need for coding skills, enabling you to craft forms that meet your specific business needs. This seamless checkout extension empowers you to gather detailed order information, additional shipping details, support requests, or personalized customer preferences effortlessly. With multichannel support, including in-app chat and social media engagement, Formify ensures consistent communication across platforms. Elevate your customer interactions by gaining deeper insights to tailor more personalized experiences and craft effective strategies. Say goodbye to the limitations of standard forms and unlock endless possibilities with Formify, taking your customer experience to unparalleled heights.

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Seamless integration

Multichannel support

Personalized experience

Custom checkout forms

Drag-and-drop creation

Gather detailed info

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Close AI Assistant

$19-$99 / Month

8.2

1 Reviews

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Your ChatGPT AI chatbot for 24/7 and optimal customer service Show more

Close AI Assistant is an innovative virtual assistant app designed to revolutionize customer support on your website. By simply embedding a code or uploading your knowledge base documents, you can train this AI chatbot to handle customer inquiries just like a real person. Customize your chatbot by naming it, assigning personality traits, and setting instructions for answering questions, all through a straightforward prompt. This tool is perfect for enhancing the user experience by providing 24/7 instant responses in over 50 languages, ensuring no query goes unanswered. Seamlessly integrate Close AI Assistant into platforms like Shopify, making chatbot setup quick and easy, often ready in just a few minutes. By automating routine tasks, it saves valuable time for your support team, allowing them to focus on more complex issues and improving overall efficiency.

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Multilingual support

Easy shopify integration

Train virtual assistant

Integrate with website

Ai chatbot customization

24/7 instant answers

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Poldero Notifications

$9.99-$15.99 / Month

8.2

2 Reviews

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Automate and optimize conversions Show more

Poldero Notifications is a powerful tool designed to enhance your Shopify business by improving customer engagement and boosting sales. This app increases conversions through real-time purchase notifications, informing potential buyers of active sales and encouraging them to join in. It drives urgency among visitors with live visitor counts and personalized discount alerts, motivating them to make quick purchasing decisions. Merchants can benefit from actionable insights gained from detailed analytics, helping refine strategies and enhance business performance. With customizable notifications, Poldero ensures that every message fits your brand perfectly, delivering a seamless and professional customer experience. This app is ideal for merchants looking to stand out in the competitive e-commerce landscape by offering dynamic and engaging interactions. Create a sense of urgency and effectively communicate promotions and product information to drive sales and customer satisfaction.

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Customizable notifications

Real-time notifications

Discount alerts

Live visitor counts

Actionable analytics

Enhanced customer experience

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yayloh | Returns & Exchanges

$150-$490 / Month

8.2

12 Reviews

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Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

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User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

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DHL Fulfillment

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Effortlessly elevate Shopify logistics with DHL's global fulfillment services. Show more

DHL Fulfillment is designed to enhance your Shopify store by integrating with DHL's premier e-commerce logistics services. This app streamlines order management through world-class solutions, including efficient order acceptance, secure storage, precise picking and packing, seamless shipment dispatch using DHL and other carriers, and comprehensive returns management. What sets DHL apart from other logistics providers is its expansive global network of warehouses and delivery partners, which supports businesses in scaling effortlessly from a small pay-as-you-go model to enterprise-level operations. The app offers a single IT integration, providing easy access to global markets with just one point of contact. It enhances the customer experience with features like click-to-delivery visibility and customization options. DHL's commitment to sustainability is reflected in its environmentally friendly practices, from warehousing to last-mile delivery solutions.

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Returns management

Global warehouse network

Picking and packing

Order acceptance

Storage of goods

Shipment dispatch

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Shipping Rates Logic

$39-$199 / Month

6.6

8 Reviews

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Increase sales by customizing shipping rates Show more

Shipping Rates Logic is an intuitive Shopify app created by a fellow store owner to simplify the process of setting up complex shipping rates, requiring no advanced technical knowledge. By streamlining the shipping setup, the app enhances the customer's shopping experience, which can lead to higher conversion rates. One of its key features is reducing the impact of sticker shock, a common cause of abandoned carts, by providing clear and manageable shipping costs. Business owners often overlook shipping costs as a reason for high cart abandonment, but Shipping Rates Logic addresses this issue head-on. With this app, you can easily customize shipping rates to align with your business strategy, whether it's offering free shipping over a certain amount, tiered rates, or regional pricing. This flexibility empowers store owners to create a more transparent pricing strategy, ultimately improving customer satisfaction and boosting sales. Designed with simplicity in mind, Shipping Rates Logic is an essential tool for any Shopify store looking to optimize its shipping strategy efficiently.

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Customizable rates

Increases conversions

Smoother experience

Reduce abandonments

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Ask AI consultant

1 Reviews

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Automatically respond product questions powered by ChatGPT AI Show more

Ask AI: Q&A by ChatGPT AI is a revolutionary app designed to streamline customer inquiries on your e-commerce platform. By integrating a simple 'Ask a Question' button on your product pages, this app leverages the power of ChatGPT AI to provide instant, accurate answers, enhancing customer confidence and driving higher conversion rates. With its state-of-the-art AI capabilities, the app ensures that your customers are empowered with the information they need, leading to a more satisfying shopping experience. Implementing this feature means you're not only boosting your sales strategy but also entrusting customer interaction to advanced technology. Experience the AI that powers ChatGPT to transform how your customers shop and interact with your products. Elevate your business today with effortless AI-driven customer support.

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Instant responses

Ai-powered answers

Ask a question button

Real-time information

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HKT: Quick View ‑ Add To Cart

(3.6/5)

12 Reviews

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Quick view product & one-click buy. Optimize Conversion Rate Show more

VP: Quick View ‑ Add To Cart is an innovative app designed to enhance the online shopping experience by allowing customers to preview products swiftly with just one click. This feature ensures that shoppers can access detailed product information without the need to reload the entire site, thus significantly reducing browsing time. By streamlining the navigation process, the app offers a seamless and convenient shopping experience that is likely to increase conversion rates. Shoppers can easily add products to their cart directly from the Quick View pop-up, maintaining the flow of their shopping journey. The app is user-friendly and requires no coding, making it an ideal solution for store owners looking to boost sales and improve customer satisfaction effortlessly. With VP: Quick View ‑ Add To Cart, enhancing your e-commerce platform's efficiency and customer experience has never been easier.

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Faster browsing

Quick product preview

One-click buy

Instant add to cart

Popup cart update

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Voice Bar

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"Voice Bar: Enhance customer experience with easy, multilingual voice assistance." Show more

Voice Bar is a versatile app designed to enhance customer experience and engagement by providing a seamless voice assistant solution for merchants. It effectively addresses common customer inquiries, reducing the burden on support teams and improving overall service efficiency. The app is user-friendly, requiring no technical skills to set up, allowing merchants to customize aspects like voice, color, and the knowledge base to align with their brand. Users can select from four distinct voices and eight vibrant colors, offering a tailored experience that complements their store's aesthetics. Content integration is straightforward, with options to upload documents or paste text directly into the knowledge base. Voice Bar supports multiple languages, making it an ideal tool for businesses aiming to engage a global audience and provide instant, voice-assisted responses to their customer queries.

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Multilingual support

Easy setup

Knowledge base integration

Customizable voice

Instant voice answers

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Customer engagement

Shopify integration

Multiple warehouses

Create standalone jobs

Custom delivery forms

Efficient routes

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Carriyo

$29-$412 / Month

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Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

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Order tracking

Shipping automation

Label printing

Branded tracking

Pickup scheduling

Returns portal

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Custom Product Accordion Tabs

$4.99 / Month

7.6

29 Reviews

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Accordions/Tabs for Product, FAQs or any store page. Show more

Custom Product Accordion Tabs is a versatile app designed to enhance the organization of content on your store's product pages, improving the customer experience by displaying information in easily navigable tabs or accordions. With seamless integration into your shop's theme, you can choose from a selection of curated styles that automatically match your design aesthetics, ensuring a professional and cohesive look. For those who desire more flexibility, the app allows adjustments to colors and icons to meet specific brand needs. Whether you need to create detailed size charts for different product collections or integrate third-party review apps, this tool provides endless customization possibilities. Furthermore, it supports the creation of individual tabs for product-specific information as well as common tabs for entire collections or all products in your store. The app offers five style presets to choose from and accommodates both desktop and mobile views, ensuring a smooth user experience. Additionally, leveraging Shopify 2.0 app blocks, you can easily insert page tabs in any location within your store's pages.

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Curated styles selection

Customizable colours/icons

Size charts creation

Third-party app embedding

Individual product tabs

Collection-specific tabs

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Betty AI Phone Receptionist

$1 / Month

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Your AI Phone Support Agent Show more

Betty AI Phone Receptionist is an innovative app designed to transform customer support for e-commerce sites. It serves as a virtual assistant that communicates using the unique voice and personality of your brand, providing instant assistance and maintaining a consistent customer experience. Betty effectively acts as multiple versions of yourself, engaging with and guiding your customers as if you were personally attending to them. The app allows for the customization of its voice and workflow to align perfectly with your brand's identity. Additionally, it offers the functionality to build a custom widget for your website, ensuring seamless integration. Customers can easily add their details and receive a call back within seconds, interacting directly with your Betty AI call agent, thereby bridging the gap between your business and its patrons.

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Custom widget

Custom agent voice

Instant callback

Immediate connection

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EZ Modal Popup

(1/5)

1 Reviews

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Easily create and add custom popup to promote your best offers Show more

EZ Modal Popup is a versatile app designed for store owners to easily create and customize HTML popups on their websites. With its seamless integration, users can promote special offers or convey crucial information through custom popups, enhancing the overall customer experience. The app's user-friendly interface requires no programming knowledge, allowing anyone to add unique modal popups swiftly. For those with technical expertise, it supports custom HTML, JavaScript, and CSS code for further customization. Dedicated to providing exceptional customer support, EZ Modal Popup ensures inquiries are typically addressed within 1-2 hours, and no later than 24 hours. Whether you're looking to drive sales or improve your website's functionality, EZ Modal Popup offers a reliable solution tailored to your needs.

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Seamless integration

Enhance experience

Custom html popups

Promote offers

No programming required

Add own code

Install App

Multiscount: Tiered Discounts

$8.99-$15.99 / Month

9.1

22 Reviews

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Next generation of stackable and tiered discounts Show more

Multiscount: Tiered Discounts is a powerful app designed to enhance your business's sales strategy by offering dynamic discount options. With advanced stackable and tiered discount technology, you can incentivize customers to make larger purchases through various discount types such as volume discounts, free gifts, order goals, and shipping goals. This flexibility allows you to create personalized discounts that align perfectly with your business goals. By rewarding customers who spend more, Multiscount effectively boosts revenue, increases average order value (AOV), and enhances overall customer experience. Built using native Shopify Functions, the app offers fast and seamless integration, ensuring a smooth user experience. Additionally, promotional banners during checkout highlight available discounts, encouraging customers to maximize their savings and potentially drive bigger orders.

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Volume discounts

Stackable discounts

Tiered discounts

Order goals

Free gifts

Faster integration

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OrderDynamics Order Management

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Power your omnichannel buying experiences with OrderDynamics Show more

OrderDynamics Order Management by Tecsys is a comprehensive, cloud-based SaaS solution designed to streamline the buying process and optimize order fulfillment across various channels. The platform offers a Shopify connector that provides real-time insights into inventory and order status, enhancing visibility across all Shopify sales channels. With advanced order routing and consolidation capabilities, it supports efficient store fulfillment, ship-to-home, and Buy Online Pickup in Store options. OrderDynamics enables businesses to manage complex orders with distributed order management, ensuring accuracy and efficiency. The system unifies inventory across multiple channels, providing a cohesive view and facilitating seamless micro-fulfillment and in-store pick and pack workflows. By empowering store associates, it aims to elevate the customer experience significantly.

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Order processing

Real-time inventory

Order routing

Order consolidation

Distributed order management

Store fulfillment

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BuyAfterTry

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Offer Customised Purchase Options: Try before you buy Show more

BuyAfterTry is an innovative app designed to revolutionize the shopping experience by offering customizable purchase options and allowing customers to try products before committing to a purchase. With the ability to create multiple selling plans for each product, retailers can maximize revenue potential using Shopify’s robust capabilities paired with the SmartSell app. The app is designed to be user-friendly, featuring an intuitive interface that makes it simple for sellers to set up and manage various selling plans. Customers benefit from an easy returns process, which is seamlessly integrated into their account area, enhancing satisfaction and trust. BuyAfterTry empowers businesses to provide a personalized shopping journey, encouraging increased customer engagement and conversion rates. Whether you’re a small business or a large retailer, BuyAfterTry makes it easy to offer flexible and customer-centric shopping options.

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Multiple selling plans

Easy returns interface

Try before buying

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Mirrorsize QuickMeasure

$324-$766 / Month

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Instantly capture body measurements, enhance efficiency, and modernize your business. Show more

Mirrorsize QuickMeasure is a cutting-edge app designed to revolutionize the way businesses capture and utilize body measurements. By leveraging an intuitive, technology-driven approach, the app allows customers to receive accurate measurements simply by answering a few questions, thus eliminating the need for cumbersome manual fittings. This innovative tool saves time, boosts efficiency, and seamlessly integrates into various industries, such as e-commerce and custom apparel. By enhancing customer experience and satisfaction, MS QuickMeasure plays a vital role in increasing conversion rates and reducing abandoned shopping carts. With its focus on modernizing business workflows, Mirrorsize QuickMeasure is the perfect solution for companies looking to streamline operations and improve client interactions.

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Seamless integration

Intuitive interface

Ai-driven technology

Instant measurements

Workflow efficiency

Enhanced satisfaction

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Vortex IQ: AI Store Assistant

$299-$499 / Month

9.1

1 Reviews

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Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

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Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

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Shopify Customer experience apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 183 Apps

Formify: custom checkout forms

Sidekick AI ‑ Automated Chat

Close AI Assistant

Poldero Notifications

yayloh | Returns & Exchanges

DHL Fulfillment

Shipping Rates Logic

Ask AI consultant

HKT: Quick View ‑ Add To Cart

Voice Bar

Arrivy

Carriyo

Custom Product Accordion Tabs

Betty AI Phone Receptionist

EZ Modal Popup

Multiscount: Tiered Discounts

OrderDynamics Order Management

BuyAfterTry

Mirrorsize QuickMeasure

Vortex IQ: AI Store Assistant