Showing 360 to 380 of 383 Apps

Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.
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No coding required
Easy setup
Whatsapp integration
Direct contact
Agent list

Trainable Gen AI assistant for your store! Show more

Superstore: AI Sales Assistant is an innovative chat-based AI solution designed for Shopify stores, enhancing customer interaction by answering queries 24/7. Utilizing natural language processing, it comprehensively understands and interprets product information from your online catalogs, making it easier for site visitors to get the details they need to make informed purchase decisions. The AI instantly updates its knowledge base from documents and webpages, ensuring accurate and current responses to user inquiries. With Superstore, store owners have the flexibility to edit and customize AI-generated responses, allowing them to maintain control over customer interactions. By boosting engagement through responsive and personalized communications, Superstore aims to drive higher conversion rates for online retailers. The app also facilitates real-time product data lookup and addresses queries related to store policies, such as refunds and shipping, providing a seamless customer service experience.
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Real-time product lookup
Customize ai responses
24/7 query handling

WhatsApp marketing for abandoned carts, send offers & updates Show more

Wappify - WhatsApp Marketing is a comprehensive tool designed to transform casual visitors into satisfied customers by enhancing your engagement strategies via WhatsApp. This app enables you to effortlessly recover abandoned carts, ensuring that potential sales are not lost. By incorporating targeted marketing campaigns and real-time chat support, Wappify helps you leverage the popular messaging platform to increase conversions and build enduring customer relationships. With features like automated friendly reminders for abandoned carts, customizable customer groups, and a clickable WhatsApp chat button for immediate support, your store becomes more accessible to customers. Additionally, gain insights into your marketing efforts through detailed analytics and streamline operations using pre-made templates for communications like order confirmations and shipping updates. Wappify empowers businesses to maximize customer interaction and drive sales growth directly through WhatsApp.
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Recover abandoned carts
Pre-made templates
Send targeted campaigns
Real-time chat support
Clickable chat button
Custom customer groups
  • $34.99-$99.99 / Month
  • Free Plan Available
7.8
5 Reviews

Boost Sales with Personalized WhatsApp Messages Show more

WooChat WhatsApp Marketing is a powerful automation tool designed to elevate your sales performance and customer retention through the popular messaging platform, WhatsApp. This app effectively tackles the issue of abandoned carts by retargeting potential customers who either left items in their carts or viewed products without purchasing. It enhances the sales process with proactive features like COD confirmation and prepaid conversion notifications to cut down on returns. Integrated seamlessly with Shopify, WooChat helps craft a recommendation engine, boosting reordering and growing revenue through timely follow-ups. The app also offers a shared inbox feature, transforming everyday conversations into lucrative sales opportunities. Furthermore, with tools to grow your WhatsApp subscriber list and comprehensive options to track your ROI and monitor sales, WooChat ensures you reach your desired audience and revenue goals efficiently.
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Shopify integration
Roi monitoring
Shared inbox
Retarget abandoned carts
Conversion notifications
Reordering follow-ups

Solve support tickets faster with a helpdesk built for D2C Show more

Commslayer is a comprehensive helpdesk solution designed to replace costly alternatives with a powerful, free tool that effectively meets your customer support needs. Founded by Karri, Commslayer offers real-time access to order, shipping, and purchase histories, enabling support teams to deliver informed assistance swiftly. The app leverages AI technology to draft replies for every support ticket, saving time and ensuring consistency in customer interactions. It also features automatic moderation of social media comments, allowing support teams to maintain brand reputation efficiently. Familiar functionality like macros, automations, and customizable views are included, ensuring a seamless transition for your team. With advanced role management, detailed reporting, and custom views tailored for support managers, Commslayer empowers teams to manage support operations with precision and ease.
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Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management
  • $47-$297 / Month
  • 7 Days Free Trial

Closechat that Turns More Visitors Into Buyers On Autopilot. Show more

Closechat.ai is an innovative application designed to enhance customer support and engagement through intelligent automation. By scanning your website, help center, or any other designated resource, Closechat provides quick and accurate AI-generated answers to customer inquiries, ensuring efficient and effective communication. The app goes beyond traditional support by allowing businesses to engage visitors proactively with personalized chatbot greetings, fostering a more interactive and welcoming experience. Closechat also aids in automating lead generation and qualification, seamlessly identifying and nurturing potential prospects. Additionally, it supports sales growth by enabling customers to make purchases, place orders, or schedule meetings directly through the application, streamlining the customer journey. With Closechat.ai, businesses can improve both customer satisfaction and operational efficiency, ultimately boosting their bottom line.
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Personalized greetings
Ai-generated answers
Automatic lead qualification
Facilitate purchases
Schedule meetings
  • $49.99-$249.99 / Month
  • 30 Days Free Trial

The human-like AI assistant that increases sales Show more

Runa AI Assistant is a powerful tool designed to revolutionize the online shopping experience by seamlessly guiding customers from browsing to purchasing. Leveraging the capabilities of Generative AI powered by Chat GPT, this assistant provides expert product recommendations and prompt responses to customer inquiries. Its ability to understand and adapt to user behavior enhances conversion rates while ensuring communication stays on-brand. Deployment is swift, taking only 10-15 minutes, making it an efficient solution for businesses looking to expand their sales channels. Runa AI not only upsells and cross-sells effectively but also aims to boost customer satisfaction by providing a personalized shopping experience. Moreover, it continuously scans and updates your catalog and website content to maintain relevance and accuracy in real-time.
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Product recommendations
Answers questions
Upsells and cross-sells
Guides shoppers
Enhances conversions
Adapts behavior
  • $150 / Month
7.4
27 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching

Answer customers inquiries faster with WhatsApp integration Show more

WhatsApp King | צ'אט בעברית is an intuitive WhatsApp plugin designed to seamlessly integrate with your store's design and language preferences. This tool allows businesses to customize which phone number receives messages, enhancing real-time, personalized customer service and reducing the risk of losing hesitant customers. Users can personalize all text elements in the plugin to maintain their store’s unique marketing language, ensuring consistent branding. The plugin initiates conversations on-site before transitioning to WhatsApp, providing access to customer numbers for responsive service. It offers the flexibility to assign any WhatsApp number for personal or business responses. Optimized for Hebrew and right-to-left text alignment, WhatsApp King caters to Hebrew-speaking customers with ease. Additionally, it is supported by a Hebrew-speaking customer service team for convenient assistance.
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Easy integration
Quick responses
Integration with whatsapp
Customizable texts
Real-time support
Hebrew support
  • $4.99-$24.99 / Month
  • Free Plan Available

Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Customizable designs
Responsive layout
Multiple profiles
Scheduling supported
Pre-filled messages

Accelerate sales with LLM-powered Store Assistant Show more

TapAsko is an innovative LLM-powered store assistant designed to enhance customer shopping experiences by leveraging the store's existing database. It effectively interprets user intents to deliver precise and relevant product suggestions, thereby streamlining the buyer's journey and accelerating conversion rates. TapAsko stands out with its "Pay As You Go" pricing model, ensuring cost-effectiveness by charging only for message generation. The app fosters AI-driven interactions, turning potential browsers into confirmed buyers through intelligent engagement. Its expandable knowledge feature allows for the easy integration of new data, enriching the assistant's ability to answer a wider range of customer inquiries. The Chat Control Center offers valuable insights by enabling sellers to analyze customer conversations and refine interactions. Additionally, with support for 50 languages, TapAsko ensures seamless communication with a diverse, global customer base.
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Multi-language support
Conversation analytics
Llm-powered assistant
User intent interpretation
Relevant product suggestions
Increased seller-buyer interaction

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.
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Personalized interactions
24/7 availability
Dispute reduction
Instant support
Accurate answers
Store data integration
  • Free Plan Available
7.8
13 Reviews

AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.
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Customizable messages
Multi-channel support
Personalized experiences
Order management
Ai integration
Customer insights
  • $4.99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Improve User Experience With a Telegram Chat on Your Store Show more

Common Ninja’s Telegram Chat app is a powerful communication tool designed to enhance customer interaction via the popular Telegram platform. With this app, businesses can respond to customer inquiries efficiently, streamline decision-making processes, and provide valuable information through a 24/7 online chat service. The app is user-friendly and does not require any coding skills, making it accessible for all users. It comes with a variety of customization options, including multiple button icons to complement your design and the ability to toggle message timestamps. The interface is simple, with easy content management features and rich styling options. Additionally, the app offers multiple skins with beautifully designed templates to fit various aesthetic preferences.
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No coding required
Simple user interface
Customizable options
Rich styling options
Multiple skins
24/7 online chat

Add AI chatbot for skincare advice and product recommendations Show more

Skinny AI: GPT for Skincare is an innovative application that leverages the power of AI to deliver personalized skincare advice through an interactive chatbot. Designed for seamless integration, it can be effortlessly incorporated into existing platforms, requiring no coding expertise. By addressing customer uncertainties in product selection, Skinny AI aids in reducing buyer hesitancy and minimizing drop-offs. The app helps boost sales by intelligently recommending skincare products tailored to individual skin types and needs, thereby enhancing customer engagement. Its mobile-friendly interface ensures accessibility on the go, while lazy loading technology guarantees a smooth browsing experience without impacting page load speed. Perfect for integration on homepage and product pages, Skinny AI provides a cutting-edge solution for businesses looking to personalize their customer interactions and increase conversion rates.
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No coding required
Product recommendations
Easy integration
Ai chatbot
Lazy loading
Personalized skincare

Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.
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Shopify integration
Self-learning ai
Real-time answers
Multilingual responses
Backend conversation management

提供多渠道接入,智能机器人,工单系统...等多项功能 Show more

eChat is a versatile online chat tool designed to facilitate seamless customer interactions directly on your website, allowing clients to access assistance at their convenience. By integrating smart bots, the app enables customers to independently resolve more tasks, while support staff can focus on complex issues only when necessary. It leverages customer data to craft personalized and interactive conversations tailored to individual needs. eChat supports continuous cross-channel dialogues, ensuring customers never have to repeat themselves. With its intelligent AI-powered bots, the app extends service capabilities and streamlines support processes. Additionally, it features a robust ticketing system for tracking, prioritizing, and resolving customer support requests efficiently. This comprehensive approach not only enhances customer satisfaction but also optimizes the workflow of support teams.
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网站聊天
智能机器人
工单系统
跨渠道对话
客户数据定制

Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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Personalized campaigns
Whatsapp marketing
Order notifications
Cart recovery
Chatbots
Customer crm
  • $9-$27 / Month
  • Free Plan Available
7.8
2 Reviews

OMO、LINEID連携ツールのLipifyです。LINE会員登録~POS連携~メッセージ配信まで1つのアプリで完結します。 Show more

Lipify(リピファイ)は、店舗とオンラインストアのデータを一元管理するための革新的なアプリです。ShopifyPOSと連携して、店頭での会員登録がシームレスに行え、QRコードを使用したLINE上での会員バーコード発行が可能です。LINEメッセージ配信機能により、ポイント連携やクーポン発行も簡単に行え、顧客体験を向上させます。また、個別チャット機能により、ID未連携のユーザーともスムーズにコミュニケーションを取ることができ、販売促進に役立ちます。LINEログイン機能の改善により、ユーザーにとってさらに利用しやすい設計となっています。多様なメッセージ配信オプションがあり、購入完了通知から再入荷通知まで、顧客のニーズに合わせたアプローチが可能です。この便利なツールは、ビジネスの作業効率を向上させ、経済的に優れています。
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Restock notifications
Shipping notifications
Pos system integration
Coupon issuance
Membership barcode issuance
Line message distribution
  • $9.99-$29.99 / Month
  • Free Plan Available
(3.7/5)
3 Reviews

Set goals for sales, products, & traffic. Stay motivated! Show more

Milestone Motivator is an innovative app designed to help you achieve your personal and professional goals with ease and enthusiasm. By breaking down larger objectives into manageable milestones, the app provides a clear roadmap to success while keeping you motivated along the way. With its intuitive interface, users can set specific targets, track progress, and receive personalized reminders and motivational quotes to boost their spirits. The app also features a community platform where users can share achievements, seek advice, and draw inspiration from others pursuing similar goals. Whether you're aiming for career advancement, fitness milestones, or personal growth, Milestone Motivator is your reliable companion. Customizable alerts and progress analytics ensure you stay on track, making it the perfect tool to turn your ambitions into accomplishments.
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Performance analytics
Sales goals tracking
Product milestone setting
Traffic monitoring
Motivational alerts

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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