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Showing 320 to 340 of 505 Apps

Easily integrate WhatsApp for direct customer chat on Shopify. Show more

Aurum: WhatsApp Chat Connect is a user-friendly app designed to enhance customer interaction on your Shopify store. By seamlessly integrating a WhatsApp button, it allows merchants to engage directly with their customers, providing a personal touch to customer service. The app stands out for its simplicity, requiring no coding skills, making it accessible for anyone to set up in just a few clicks. Ideal for businesses looking to strengthen customer relationships, Aurum: WhatsApp Chat Connect ensures that you can easily address inquiries, resolve issues, and foster a more responsive shopping experience. Enhance your store's communication capabilities and provide exceptional service with minimal effort.
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No coding required
Whatsapp integration
Direct customer chat
  • $5-$10 / Month
  • Free Plan Available
(1/5)
1 Reviews

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
4 Reviews

Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.
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Multi-language support
Customer engagement
Product recommendations
Sales automation
Order processing
Live chat

Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.
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Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing

Connect your customer using Facebook Messenger Business Page Show more

Qchat: Facebook Messenger is a powerful tool designed to transform customer interactions and boost the performance of your online store. By seamlessly integrating the capabilities of Facebook Messenger Chat, Qchat allows you to engage with customers in real-time, enhancing their shopping experience. This app simplifies the process of connecting your store to your Facebook Page's Messenger, allowing you to respond to customer inquiries and address concerns with just a few clicks. One of the standout features of Qchat is its ability to customize the chat bubble to align with your store's theme using the native Facebook chat plugin editor. This ensures that your communication tool reflects your brand's aesthetic seamlessly. Qchat: Facebook Messenger is an essential app for any online store looking to improve customer engagement and streamline communication.
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Real-time engagement
Messenger integration
Chat bubble customization
  • $10-$39 / Month
  • 7 Days Free Trial
1 Reviews

Simply Meet Customers Online. Streamline sales and service. Show more

Consolto Video Chat is an all-in-one solution designed to enhance customer interactions and boost sales through personalized remote meetings. It integrates video conferencing, appointment scheduling, live chat, and CRM functionalities into a seamless package that operates directly from your website, embodying your brand's identity. Think of it as a combination of Zoom, Calendly, and Intercom, tailored specifically for your online store, making it incredibly convenient for your customers. Video and audio calls can be initiated with the simplicity of a single button click, and no downloads are required, ensuring a smooth user experience. Engage with your customers through real-time live chat, making them feel valued and connected. When unavailable for instant calls, easily manage appointment requests to maintain continuity in customer engagement. Consolto brings the tools you need to your platform, simplifying customer communication and fostering relationships that drive growth.
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Customizable widgets
Video chat interface
Website integration
Text chat
Screen sharing
Appointment scheduling

Provide customer support and gain insight with an AI Chatbot. Show more

Site Chat is an innovative AI chatbot designed to enhance your Shopify store by providing personalized customer support. This user-friendly tool requires no coding skills, allowing merchants to effortlessly train the bot with typical Q&As, ensuring it addresses customer queries efficiently. By harnessing AI-driven engagement analytics, Site Chat offers invaluable insights into customer behavior and needs, helping you refine your sales strategy. The chatbot is fully customizable, enabling it to seamlessly integrate with your brand's aesthetic through adjustable themes. This adaptability ensures a cohesive look and feel across your online platform. Integrate Site Chat into your Shopify store today and revolutionize the way you interact with your customers, delivering both satisfaction and increased engagement.
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Engagement analytics
Customizable themes
No-code training
  • $4.99-$24.99 / Month
  • Free Plan Available

Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Customizable designs
Responsive layout
Multiple profiles
Scheduling supported
Pre-filled messages
  • $10-$200 / Month
  • Free Plan Available
9.1
35 Reviews

LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.
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Social login integration
Order status updates
Line message automation
Customer tag messaging
Rich menus delivery
Flow integration support
  • $99-$499 / Month
  • Free Plan Available
  • 21 Days Free Trial
(2/5)
2 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.
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Team collaboration
Omni-channel support
Shopify chat sidebar
Knowledge base integration
Automatic chat triggers
  • $119-$899 / Month
  • 7 Days Free Trial

"AI chatbot for seamless Shopify order tracking and customer support." Show more

CartBuddy is a cutting-edge application designed to elevate customer service through advanced AI capabilities. With its intelligent chatbot, users gain access to instant order tracking, streamlined complaint resolution, and personalized product recommendations tailored to individual customer preferences. By implementing CartBuddy, businesses can enjoy significant benefits, such as reducing the number of support tickets, boosting conversion rates, and enhancing overall customer satisfaction. The app integrates effortlessly with Shopify, requiring minimal setup while delivering maximum value through automated and efficient interactions. Key features include real-time order tracking with timely delivery updates and estimated arrival times, 24/7 customer support with zero wait times, and a comprehensive analytics dashboard to monitor chatbot performance and ROI. Additionally, CartBuddy supports multiple languages, making it an excellent tool for catering to a global customer base.
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Multi-language support
Seamless integration
Performance analytics
Real-time tracking
Automated support

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support

"One-click call button: Boost engagement, customize design, connect instantly."

Customizable design
Mobile and desktop
Animation control
Instant connection
One-click call
Behavior-based display

Enhance sales with AI: 24/7 chats and personalized shopping. Show more

ChatBoost – AI Sales Assistant is designed to revolutionize the way merchants engage with their customers and bolster sales efforts. Leveraging the power of AI, ChatBoost provides personalized product recommendations, making shopping easier and enhancing customer support. Suitable for stores of any size, this intelligent sales assistant helps save time and resources while fostering business growth. With its capability to answer real-time FAQs and guide buying decisions, ChatBoost effectively reduces cart abandonment and boosts sales. The app offers around-the-clock support, ensuring customers receive instant assistance, even during busy periods or when the team is unavailable. Setting up ChatBoost is straightforward, with easy integration and customization options to align seamlessly with your brand's aesthetics and tone. Propel your business forward with ChatBoost, the smart solution for ensuring enhanced customer interactions and optimized sales.
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Product recommendations
Ai-powered chatbot
Quick integration
24/7 customer support
Real-time faqs
  • $9 / Month
  • Free Plan Available
9.1
2 Reviews

Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.
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Customizable style
Multi-device support
Easy contact option
Multiple agents display

Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.
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Customizable templates
Multi-channel support
Automation features
Shared inbox
Order details access
Canned responses

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
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Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes
  • $75-$119 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • New

"AI assistant enhances shopping with personalized, interactive customer experiences."

  • $15.9 / Month
  • Free Plan Available
9.1
9 Reviews

Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.
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Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages
  • $19.9-$59.9 / Month
  • Free Plan Available
(3/5)
1 Reviews

Based on GPT, our chatbot assists customers in purchasing Show more

Selli ‑ AI Shop Assistant revolutionizes your Shopify store with its powerful AI-driven chatbot, designed specifically to enhance customer interactions. Leveraging the capabilities of ChatGPT, the app intuitively understands and caters to customer preferences, offering instant, personalized product suggestions by seamlessly integrating with your inventory. By doing so, it ensures customers find what they are looking for quickly and effortlessly, elevating their shopping experience while boosting your sales. Selli provides a streamlined, multilingual shopping journey where customers feel understood and valued, with the perfect product just a chat away. Additionally, the app enables shop owners to keep the chatbot's knowledge up-to-date by manually adding information, and it includes a "Statistics" section in the Shopify dashboard to keep track of performance. Direct product links shared by the chatbot facilitate a seamless transition from suggestion to purchase, enhancing overall customer satisfaction.
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Multilingual support
Direct product links
Inventory integration
Personalized suggestions
Manual knowledge updates
Statistics dashboard

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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