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客服机器人 7/24 在线自动应答客户咨询,支持全球 100+ 种语言 Show more

来宝 AI 智能客服机器人是一款革命性的客服解决方案,专为跨境卖家设计,旨在提升客户服务效率和商机把握能力。通过其先进的AI技术,该智能机器人能够准确理解对话意图,全天候24/7自动回复来自Email、Facebook、Instagram等多渠道的客户咨询。集成了多种主流交易平台,机器人能主动拉取并展示交易信息,方便卖家实时掌握订单动态。支持全球100多种语言的双向实时翻译功能,确保无论来自何地的买家都能得到流畅的沟通体验。此外,系统还能与第三方平台对接,实现订单数据的自动更新和展示,帮助卖家一步管理多个渠道和店铺。丰富的多维度数据统计功能,助力商家更精准地洞察市场趋势,优化广告引流效果。
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自动回复客户
7/24随时在线
多渠道支持
多语言翻译
订单数据整合
多维度数据统计

Interactive shopping via AI, offering tailored, real-time recommendations. Show more

BRAiN Commerce offers a revolutionized shopping experience by delivering a natural, conversational approach that mimics interactions with a highly knowledgeable store assistant. It consumes your store's data to provide precise, personalized recommendations to customers, ensuring an engaging and seamless shopping journey. This app remains continuously up-to-date, as it dynamically pulls content changes, ensuring that recommendations and interactions are always accurate and relevant. By utilizing a proprietary large language model (LLM) resilient to model drift and hallucinations, BRAiN Commerce maintains robust and reliable functionality. The app's ability to automatically integrate products and FAQs ensures that the content is always fresh and reflects any changes made to your store. This integration of conversational commerce is proven to enhance customer engagement and conversion rates, offering not just convenience but also enriching the overall consumer experience. With BRAiN Commerce, your store seamlessly evolves into an intelligent, interactive marketplace that caters to the unique needs of each shopper.
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Automatic content updates
Interactive shopping experience
Real-time recommendations
Conversational interface
Store data integration

Exit Pop Ups, Live Chat, Email Marketing & Cart Recovery Show more

Gist ‑ Pop Ups, Email & Chat is a dynamic app designed to enhance customer interaction and boost sales conversion on your website or online store. It enables you to set up live chat and strategically placed chat prompts, allowing you to engage with potential buyers in real-time. The app helps craft and manage powerful email marketing funnels using broadcasts, drip campaigns, and behavioral emails to nurture leads efficiently. With the ability to create specific events, you can gain insightful data on how customers engage with your site and emails, optimizing your marketing strategy effectively. The Workflows tool is an intuitive feature that lets you visualize and tailor the buyer's journey through your sales funnel seamlessly. Additionally, the app offers a versatile form builder to capture every possible lead, ensuring no opportunity slips through the cracks. By aligning live chat, email marketing, and form capturing, Gist provides a comprehensive solution to supercharge your customer engagement and conversion rates.
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Lead capture forms
Drip campaigns
Visual workflows
Live chat setup
Email marketing funnel
Behavioral emails
  • $15 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
2 Reviews

WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.
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Customer engagement
Cross-platform support
Crm integration
Live chat
Cart recovery
Central dashboard
  • $19-$299 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • New

"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.
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Ai-powered chatbot
Personalized recommendations
Engagement enhancement
Seamless human transition
Instant question answering
  • $9 / Month
  • 7 Days Free Trial
7.2
2 Reviews

Seamless call notifications delivery to customers. Show more

IVR OrderAlert is an innovative application designed to simplify the process of keeping customers informed about their order status through automated voice call notifications. Specifically tailored for businesses operating with Pakistan phone numbers, this app provides seamless updates on order confirmations, cancellations, and fulfillments, enhancing customer service communication. Integrated with IntelliCom networks, it ensures reliable and efficient connectivity within Pakistan. By automating these notifications, IVR OrderAlert helps businesses save time and reduce the manual effort involved in keeping clients informed. This application is an essential tool for businesses seeking to improve their customer engagement and streamline their order management processes without the hassle of continuous manual outreach. Suitable for various industries, it ensures customers are promptly notified about their order updates, fostering trust and improving overall user experience.
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Order confirmation calls
Order cancellation calls
Order fulfillment calls
Automated voice notifications

Messaging and Sharing via WhatsApp, Messenger, Skype. SMS etc Show more

Zotabox Social Share Bar is a versatile tool designed to enhance the connectivity and visibility of your mobile website. It allows you to seamlessly integrate multiple communication icons such as email, SMS, Messenger, WhatsApp, and Skype, enabling your visitors to contact you with ease. Additionally, this app facilitates social sharing, allowing users to effortlessly promote your website on platforms like Facebook, Twitter, and Instagram. By adding social sharing buttons and quick contact icons, the app enhances user interaction and boosts your online presence. Whether it's staying connected with your audience or encouraging them to share your content, Zotabox Social Share Bar streamlines the process on mobile devices, ensuring you're just a tap away from your audience.
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Social sharing
Multi-contact icons
Mobile integration

Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.
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Customizable icons
Activate on pages
Compose welcome message
  • $29-$499 / Month
  • Free Plan Available
8.2
2 Reviews

Refine sales & connect instantly with smart live chat AI chat Show more

ChatBase: AI-Powered Sales Optimization

Transform your sales experience with ChatBase, an innovative GPT-4 AI-driven chatbot designed to elevate customer interactions. This 24/7 virtual assistant integrates effortlessly into your store, ensuring seamless handling of customer inquiries, order tracking, and offering personalized product recommendations. By eliminating wait times and overcoming language barriers, ChatBase enhances customer satisfaction and drives increased sales. Tailor the chatbot to reflect your brand’s unique voice and style for a consistent customer experience. With one-click integration and real-time chat monitoring, managing customer interactions has never been easier or more efficient. Embrace the future of sales with ChatBase and enjoy happier, more engaged customers.
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Seamless integration
Ai product recommendations
Personalized recommendations
Brand customization
Order tracking
One-click integration
  • $9.99-$19.99 / Month
  • 30 Days Free Trial

Live chat for sales Show more

ChatHalla is a comprehensive platform designed to unify and optimize your business's communication across major social media channels like Facebook, Instagram, and WhatsApp. By integrating advanced AI technologies from Meta and Shopify, ChatHalla empowers you to train intelligent chatbots that enhance customer interactions. With features that allow you to track customer browsing behavior and preferences, you can engage more effectively before initiating conversations. The platform also offers user-friendly management tools, enabling you to configure FAQs, set business hours, and customize widget colors effortlessly. ChatHalla not only facilitates live chat for real-time customer interaction but also provides insightful visualizations of marketing signals to trace the customer's journey within your store. This integration ensures that all interactions and marketing efforts are streamlined across multiple platforms, making customer engagement more efficient and personalized.
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Customizable widgets
Unified sales channels
Ai chatbot training
Customer browsing tracking
Faqs management

Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.
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Seamless integration
Performance tracking
Live chat
Dedicated account managers
Email support
24/7/365 support
  • $10-$25 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.7
6 Reviews

Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.
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Mobile app
Ai customer service
Unlimited channels
24/7 in-app support
Conversation unification
Customer context access

Prime FAQ & HelpCenter - Streamline Customer Support Show more

Prime FAQ And Help Center is an intuitive app designed to streamline customer service by providing a comprehensive support experience. This all-in-one tool seamlessly integrates FAQs, order tracking, and multiple contact options, including WhatsApp live chat and social channels, into a single, user-friendly widget. Businesses can enhance customer satisfaction by offering quick, automated responses to common queries, minimizing response times, and cutting down on customer service costs. In addition to improving efficiency, the app also contributes to enhancing store credibility and SEO ranking through its dedicated FAQ page. Installation is hassle-free, with a no-coding, one-click setup, allowing instant deployment. Users can utilize prebuilt FAQs or customize them, while the built-in contact form with Captcha ensures organized and secure customer inquiries. By choosing Prime FAQ And Help Center, you can fully upgrade your store’s customer support infrastructure and elevate the overall shopping experience.
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Order tracking
Prebuilt faqs
Contact form
Whatsapp chat
Social channels

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.
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Seamless store integration
Faq automation
Instant customer support
Ai-powered shopping
Natural language search
Policy information updates
  • $3 / Month
  • Free Plan Available
  • 10 Days Free Trial
8.2
9 Reviews

Geo located agents allow tailored engagement with customers Show more

WhatsAppy - WhatsApp Button is a powerful app designed to seamlessly integrate a customizable call-to-action button into your storefront, boosting customer interactivity and support efficiency. This app allows merchants to craft an initial pre-filled message, making first contact with customers straightforward and engaging. With the option to add multiple numbers and assign agents to specific countries, businesses can tailor responses to suit diverse customer needs effectively. WhatsAppy also provides essential analytics by tracking button clicks, revealing customer locations, devices, and conversion rates from clicks to message sends. Enhanced features, such as the ability to upload profile pictures for agents and geographically target numbers, ensure a personalized interaction for each customer. Merchants can customize the button's placement, icon size, colors, appearance on mobile, and more for a consistent and appealing brand experience. Overall, WhatsAppy empowers businesses to improve customer communication through seamless integration and strategic insights.
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Click tracking
Customizable button
Geo targeting
Multiple agents
Pre-filled message
  • $9-$27 / Month
  • Free Plan Available
7.5
4 Reviews

OMO、LINEID連携ツールのLipifyです。LINE会員登録~POS連携~メッセージ配信まで1つのアプリで完結します。 Show more

Lipify(リピファイ)は、店舗とオンラインストアのデータを一元管理するための革新的なアプリです。ShopifyPOSと連携して、店頭での会員登録がシームレスに行え、QRコードを使用したLINE上での会員バーコード発行が可能です。LINEメッセージ配信機能により、ポイント連携やクーポン発行も簡単に行え、顧客体験を向上させます。また、個別チャット機能により、ID未連携のユーザーともスムーズにコミュニケーションを取ることができ、販売促進に役立ちます。LINEログイン機能の改善により、ユーザーにとってさらに利用しやすい設計となっています。多様なメッセージ配信オプションがあり、購入完了通知から再入荷通知まで、顧客のニーズに合わせたアプローチが可能です。この便利なツールは、ビジネスの作業効率を向上させ、経済的に優れています。
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Restock notifications
Shipping notifications
Pos system integration
Coupon issuance
Membership barcode issuance
Line message distribution
  • $4.99 / Month
  • 3 Days Free Trial
  • New

Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.
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Sync contacts
Automate messages
Manage multiple agents
Centralize conversations
Quick personalized responses
  • $5 / Month
  • 7 Days Free Trial
8.2
2 Reviews

Quickly add "Order by Phone" and "Order on WhatsApp" buttons

Responsive design
Customizable buttons
Reduce cart abandonment
Enhance customer experience
Add order buttons
Simplify ordering
  • $19.99-$59.99 / Month
  • Free Plan Available
  • 30 Days Free Trial

Smart Chat for Retail Engage Customers with Brand Expertise Show more

Chatbee is a groundbreaking app designed to transform your customer service experience without the hassle of complex setups. Simply install it, and it's ready to go, melding effortlessly into your existing systems. This app excels at handling customer inquiries related to orders, returns, and shipping with unmatched efficiency, ensuring each interaction is informed and accurate. By integrating seamlessly with your store, Chatbee offers precise, personalized responses that reflect your brand's unique voice and insights. Its innovative auto-learning feature keeps the bot updated with your latest product FAQs, ensuring your customers always receive current information. Enhance customer satisfaction with Chatbee's ability to conduct brand-specific dialogues that authentically represent your brand tone and values. Embrace the future of customer support with Chatbee's zero-effort, yet highly effective, service solution.
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Zero-effort setup
Order insight chatbot
Auto-learn product faq
Brand-specific dialogues
  • $5 / Month
  • Free Plan Available
8.2
2 Reviews

Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.
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Add chat buttons
Multiple chat apps
Device specific display

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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