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Showing 280 to 300 of 630 Apps
  • $1199-$599 / Month
  • Free Plan Available
8.2
4 Reviews

Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search
  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New
9.1
1 Reviews

Centralize Shopify messaging: manage chats, orders, and sales with ease.

"Instant WhatsApp connection: Boost shopper engagement and conversions effortlessly."

  • $10-$100 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

24/7 AI Customer Support at Your Fingertips Show more

WhatsGPT:ChatGPT Sales Bot is your go-to solution for exceptional customer service, integrating the advanced AI capabilities of ChatGPT models (GPT-3.5 & GPT-4). Designed for 24/7 accessibility, this intelligent chatbot effortlessly transforms casual inquiries into potential sales, enhancing your business's efficiency and responsiveness. Beyond just basic support, WhatsGPT offers real-time product updates, ensuring your bot adapts instantly to any changes in product lines or shop policies. It boasts seamless multi-language support, allowing you to cater to an international customer base without any language barriers. The app is designed for ease of use, enabling swift setup and training with simple file uploads, ensuring your bot is ready to perform in minutes. Built on a secure and reliable infrastructure, WhatsGPT ensures your business communications are safeguarded while providing cutting-edge service.
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Real-time updates
One-time setup
24/7 support
Multi-language
Secure infrastructure
  • $4-$100 / Month
  • 7 Days Free Trial
  • New

Smart shopping assistant: voice-enabled, multilingual, personalized for seamless mobile experience.

AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.
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24/7 ai calls
Order status checks
Stock inquiries handling
Human-like voice
Call transcripts
Call transfers

Video tool for creating virtual call centre Show more

ConnectNow: Video Connect is an innovative video interaction tool designed to enhance customer engagement directly from your store page. Visitors can easily initiate video calls for inquiries, live product demonstrations, or assistance with products and services. The app features multi-level video channels, effectively transforming your website into a virtual video call center. It supports multiple concurrent connections, automatically routing customers to the appropriate sales or support teams to ensure efficient service. Without needing a phone number, ConnectNow simplifies customer interaction, fostering a direct and personal connection with your audience. Ideal for businesses looking to boost customer satisfaction and streamline communication processes, ConnectNow offers a seamless integration that enhances user experience.
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Video call initiation
Live product demos
Multi-level video channels
Concurrent customer connections
Auto-routing system
  • $25-$100 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
1 Reviews

AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.
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Seamless integration
Multilingual support
Real-time analytics
Omnichannel integration
Self-learning ai
Order status
  • $4.99 / Month
  • 7 Days Free Trial
9.1
85 Reviews

Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.
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Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support
  • $5 / Month
  • Free Plan Available
8.2
2 Reviews

Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.
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Add chat buttons
Multiple chat apps
Device specific display
  • $14-$149 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Boost Sales and Automate Support with ChatGPT-4 AI Chat Show more

PulseChat is an AI-powered sales chatbot designed to elevate your business's customer service experience. Utilizing the advanced GPT-4 technology, it operates around the clock and communicates in over 100 languages, effectively replacing the need for a human team to manage customer inquiries. With simple integration into your online store, PulseChat offers instant responses for order tracking, product recommendations, and general customer support. This powerful tool breaks down language barriers and eliminates wait times, leading to improved sales and increased average order value (AOV). You can personalize the chat experience to align with your brand's voice, ensuring consistency and brand integrity. Additionally, you have the ability to monitor all customer interactions, providing you with insights and control. With PulseChat, enhancing customer satisfaction and boosting sales performance has never been easier.
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Product recommendations
Ai-powered chatbot
Customizable responses
Order tracking
Easy integration
24/7 support

Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.
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Automated messaging
Proactive messaging
Live shopper insights
Contextual engagement
Real-time activity

"Boost sales with AI-driven product recommendations via GPTButton." Show more

GPTButton: Your AI Salesperson turns ChatGPT into a dynamic advocate for your products, ensuring they shine in every customer interaction. With a single click, your product details are seamlessly sent to ChatGPT, which instantly begins recommending your brand in conversations, thus increasing visibility and driving conversions. The app remembers your products, naturally integrating them into future ChatGPT discussions to maintain brand presence. You can add a customizable button to effortlessly send product details directly to the AI, ensuring easy implementation and user-friendly experience. The app includes a gentle confirmation tooltip to ensure customers are aware before being redirected, fostering trust and transparency. Make your brand memorable and boost sales with AI-powered, personalized product advocacy through GPTButton.
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Personalized recommendations
Customizable button
Product promotion memory
Prominent product positioning
Confirmation tooltip
  • $9 / Month
  • 7 Days Free Trial

I am inCalida, Your intelligent Call center assistant! Show more

inCalida is a groundbreaking app designed to seamlessly integrate with Shopify, offering new avenues for Canadian merchants to connect with their customer base. By leveraging AI powered by ChatGPT, inCalida transforms traditional phone lines into sophisticated tools for extracting real-time product and pricing information. This approach bridges the digital divide by creating accessible channels for landline users and those less familiar with technology, effectively expanding the potential customer base. With advanced voice recognition and text-to-speech/speech-to-text technologies, inCalida allows for effortless communication and improved customer satisfaction. By maintaining a familiar channel through phone calls, businesses can enhance their engagement strategies and reach clientele who often miss out on online business opportunities. Through minimal effort, merchants can capitalize on traditional communication methods, meeting customers where they are most comfortable.
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Shopify integration
Voice recognition
Text-to-speech
Real-time product info

Auto-dial Pakistan calls for order updates and confirmations.

  • $9-$49 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

"Seamless shopping via chat: Find, select, checkout effortlessly with ShopAI." Show more

ShopAI Assistant revolutionizes the online shopping experience by integrating a user-friendly chat interface directly into your Shopify store. This innovative app allows customers to effortlessly search for products and select their preferred variants such as size and color, all within a chat environment. By facilitating direct interaction with your store, ShopAI Assistant minimizes navigation hassles and streamlines the checkout process through pre-filled Shopify checkout links. Customers can also easily modify their cart by adding or removing products through the chat, ensuring a smooth and engaging shopping journey. Designed for easy installation, the app requires no coding skills, making it accessible for any store owner looking to enhance customer interaction and boost sales. With ShopAI Assistant, provide your shoppers with quick, reliable service while reducing friction in the buying process.
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Easy setup
Variant selection
Cart management
Instant checkout links
Chat-based shopping

Engage with Customers Instantly on a Single Platform

Customer data integration
Real-time monitoring
Unified inbox
Ai-enhanced workspace
Analytics for supervisors
  • $10-$200 / Month
  • Free Plan Available
9.1
38 Reviews

LINE ID connect with a variety of LINE message & social login Show more

CRM PLUS on LINE is a powerful tool designed to seamlessly integrate your Official LINE Account with Shopify, enabling businesses to enhance their communication strategies through customized LINE messages. Tailor your messaging to specific customer segments, such as new buyers, by utilizing Shopify customer tags to precisely target your audience. The app also supports the integration of social logins, like LINE Login, into your Shopify Plus store, enhancing user experience and engagement. Enjoy the convenience of adding LINE integration blocks to the Shopify order status page and My Page, ensuring a cohesive customer journey. Automate crucial notifications like abandoned checkout messages, restock alerts, and more directly on LINE, enhancing customer retention and satisfaction. The application allows for the delivery of tabbed or dedicated rich menus to select customers, ensuring personalized interactions. To further optimize operations, take advantage of more flexible delivery automation through seamless integration with Shopify Flow. Benefit from free initial setup support to get started effortlessly.
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Social login integration
Order status updates
Line message automation
Customer tag messaging
Rich menus delivery
Flow integration support
  • $39-$299 / Month
  • Free Plan Available

AI shopping assistant for personalized recommendations and instant customer support. Show more

Talkom AI Agentic Commerce is an innovative embedded AI shopping solution designed to transform how customers interact with your online store. Acting like a dedicated ChatGPT for your business, Talkom offers a natural, conversational interface that enhances the shopping experience by providing personalized product recommendations and simplifying the cart-building process. Beyond its shopping capabilities, Talkom proficiently handles customer support inquiries, such as order tracking and return policies, significantly reducing repetitive support tasks for merchants. With its unique ability to autonomously learn store information, Talkom instantly addresses customer queries, ensuring efficient and precise service. Additionally, it incorporates features like order tracking and refund triggers, with adaptability to cater to store-specific needs through document uploads or external links. This customizable AI shopping interface is optimized for use across desktop, mobile, and tablet, helping retailers drive upsells and enrich the overall consumer journey.
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AI chatbot for Shopify: multilingual support, chat analytics, and customization. Show more

Shelly: AI Chatbot & FAQs is a sophisticated AI-powered tool designed to enhance customer support by automating inquiries with precision. Through seamless integration with Shopify MCP, it offers accurate product information and real-time order tracking, making it indispensable for online merchants. Featuring customizable branding, the app allows businesses to tailor the chatbox design while providing comprehensive chat analytics to monitor customer interactions. With multilingual support and FAQ synchronization, Shelly ensures accessibility and efficient communication across diverse markets. Merchants can choose between Claude or GPT AI models for optimal performance, offering flexibility in managing customer conversations. By integrating closely with your store’s product catalog and order data, Shelly provides instantaneous responses to customer queries, streamlining the support process. Ideal for global support, this app is not just about answering questions but also enhancing the overall customer experience.
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Customizable branding
Multilingual support
Order tracking
Real-time product info
Chat analytics
Faq synchronization

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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