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AI-driven chat boosts sales and engagement on your Shopify store.

Seamless integration
Ai-driven upsells
Personalized recommendations
Real-time conversations
Boosts engagement
24/7 product support
  • $25-$99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Engage, convert, and support Shopify customers with powerful Conversational AI. Show more

Pronto: AI Shopping Assistant is an innovative tool that enhances your Shopify store by providing real-time customer support and personalized shopping experiences. This AI-driven assistant utilizes natural language understanding to help customers effortlessly find products, ask questions, and receive tailored recommendations, all while browsing your store. By guiding shoppers efficiently through their journey, Pronto not only boosts conversion rates and increases average order values but also reduces the number of support tickets. The app syncs automatically with your product catalog and continuously improves by learning from each customer interaction. It operates around the clock, ensuring your customers have access to assistance whenever they need it. With features like smart product recommendations and a comprehensive analytics dashboard, Pronto offers valuable insights into customer behavior and preferences, making it a powerful asset for any online retailer.
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Quick setup
Analytics dashboard
Smart recommendations
24/7 customer support
Natural search

Connecting You to What Matters Show more

ChatNest: Stay in touch is your ultimate tool for boosting customer engagement effortlessly. The app allows you to redirect users directly to WhatsApp with a predefined message, ensuring that communication with your customers remains seamless and efficient. By personalizing interactions, ChatNest enhances customer support and streamlines inquiries, driving more sales for your business. Its easy installation and customizable features provide an elevated experience for e-commerce platforms, making it an essential tool for modern businesses. Experience quick message redirection and a user-friendly interface with seamless integration, helping you to maintain strong connections with your customers. Try ChatNest today and redefine the way you interact with your audience!
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Customer engagement
Easy installation
Personalized interactions
Streamline inquiries
Customizable
Whatsapp redirection

Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.
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Simple setup
Change shipping address
Order management
Real-time support
Manage cancellations
Hassle-free refunds

Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.
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Shopify integration
Self-learning ai
Real-time answers
Multilingual responses
Backend conversation management

AI-driven personalized shopping & improved customer care. Show more

AUI Generative AI Agent is a powerful tool designed to elevate the e-commerce experience by providing personalized recommendations and optimizing user interactions. Its core function is to enhance sales and customer satisfaction by delivering real-time answers and relevant product suggestions, making it an invaluable addition to any online store. Easily integrated into e-commerce platforms, the AI agent seamlessly acquires and utilizes product data, reviews, and policies to serve customer needs effectively. Users can personalize the agent's identity, choosing its name, image, and voice tone, to align with their brand's persona. The AUI Playground offers a live sandbox environment, enabling businesses to engage, test, and refine the AI agent's capabilities before full deployment. Additional features include an on-site chat widget, product recommendation cards, and user-agent conversation views, all controlled via a comprehensive settings screen. This customizable agent ensures a more engaging and efficient shopping experience, driving success in today’s competitive market.
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On-site chat
Recommendation cards
Comparison tables
View conversations
Control settings
Playground testing

Interact with your customers where they often are Show more

Bizify ‑ WhatsApp Chat is an innovative solution designed to bridge the communication gap between online stores and their visitors. While online shopping offers convenience, it often lacks the personalized touch provided by in-store sales staff who assist and persuade customers. Bizify addresses this shortfall by enabling store visitors to reach out directly to the store via a WhatsApp chat, offering immediate assistance and clarity. This seamless integration ensures potential buyers' queries are swiftly answered, enhancing their confidence in making a purchase. With a user-friendly interface that requires no coding skills, store owners can effortlessly set up and customize their chat settings to suit their brand’s identity. By leveraging the power and familiarity of WhatsApp, Bizify enhances the online shopping experience, making it as interactive and engaging as possible.
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User-friendly interface
Instant messaging
Whatsapp chat widget
No coding needed
Customizable
  • $69-$349 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.6/5)
112 Reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.
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Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
  • $9 / Month
  • 7 Days Free Trial
7.2
2 Reviews

Seamless call notifications delivery to customers. Show more

IVR OrderAlert is an innovative application designed to simplify the process of keeping customers informed about their order status through automated voice call notifications. Specifically tailored for businesses operating with Pakistan phone numbers, this app provides seamless updates on order confirmations, cancellations, and fulfillments, enhancing customer service communication. Integrated with IntelliCom networks, it ensures reliable and efficient connectivity within Pakistan. By automating these notifications, IVR OrderAlert helps businesses save time and reduce the manual effort involved in keeping clients informed. This application is an essential tool for businesses seeking to improve their customer engagement and streamline their order management processes without the hassle of continuous manual outreach. Suitable for various industries, it ensures customers are promptly notified about their order updates, fostering trust and improving overall user experience.
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Order confirmation calls
Order cancellation calls
Order fulfillment calls
Automated voice notifications
  • $9.99-$39.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.
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Automated responses
Product recommendations
Personalized assistance
Lead capture
Ai-driven chat
Real-time support

AI-powered sales agent for personalized shopping and upsell solutions.

Personalized recommendations
Tailored suggestions
Real-time sales tracking
Upsell solutions
Customer question answering
Product detail explanations
  • $2.95 / Month
  • Free Plan Available
(1/5)
1 Reviews

Let customers contact your store via WhatsApp button instantly Show more

PX WhatsApp Chat ‑ Live Chat is a dynamic and user-friendly application designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By integrating seamlessly with your website or e-commerce store, this app provides visitors with an instant chat option, allowing for real-time interaction and improved customer service. The app facilitates direct communication, enabling customers to inquire about products, seek support, or receive quick assistance, thereby enhancing user experience and fostering customer satisfaction. With easy setup and customizable features, businesses can tailor the chat interface to align with their brand identity. PX WhatsApp Chat serves as a powerful tool to build strong customer relationships and increase engagement by leveraging the familiarity and convenience of WhatsApp. Ideal for businesses of all sizes, this app helps in boosting conversion rates and nurturing lasting client connections.
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Whatsapp button
Instant contact
Enhanced support

Instantly connect with customers via WhatsApp for seamless communication. Show more

CK: WhatsApp Chat Button is a user-friendly app designed to enhance customer interaction by allowing direct communication through WhatsApp, rather than automated responses. This straightforward tool lets your customers easily contact you with just one click, using a designated WhatsApp chat button on your platform. You can select the WhatsApp number and customize pre-filled messages to initiate conversations, providing a personalized and human experience for your customers. This feature ensures that customer inquiries are addressed promptly and efficiently, potentially boosting conversion rates as customers feel more connected and informed. The app supports seamless integration with both WhatsApp Web and Desktop, ensuring accessibility and convenience for users. By setting tailored WhatsApp messages, businesses offer a real-time, personal touch that encourages customers to make confident purchasing decisions.
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Pre-filled message
One-click chat
Web/desktop support

Automated Whatsapp Verified Event Order Show more

Koala Plus is a cutting-edge app designed to enhance communication between Shopify merchants and their customers through the power of automated WhatsApp notifications. With Koala Plus, customers receive timely order confirmations immediately after making a purchase, providing peace of mind and transaction assurance. As their order progresses, the app sends real-time shipping updates, ensuring that customers are always in the loop regarding their delivery status. In cases of refunds or returns, Koala Plus promptly notifies customers, fostering transparency and trust. The app operates fully automated, streamlining communication without any manual intervention and ultimately saving merchants valuable time. All notifications are dispatched using a verified and trusted WhatsApp account, delivering reliable and official messages. To utilize Koala Plus, customers need to have a registered WhatsApp number, paving the way for seamless and direct interaction.
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Order confirmation
Refund notifications
Shipping updates
Fully automated
Verified account
  • $29-$499 / Month
  • 14 Days Free Trial
8.2
1 Reviews

AI-powered sales agent for personalized shopping and seamless store integration. Show more

Pokee AI Sales Agent is the ultimate app tailored for enhancing your store's shopping experience with cutting-edge AI technology. It offers customizable features that can be picked to suit your store's specific needs, effortlessly integrating chatbots, personalized recommendations, and intelligent search capabilities. Designed to boost sales and customer engagement, Pokee AI is perfect for both new sellers with few orders or those launching new products. The user-friendly, one-click setup requires minimal input, allowing store owners to seamlessly incorporate these advanced features without extensive documentation. With real-time monitoring of recommendation views, clicks, conversions, and revenue, you can effectively manage and optimize your sales strategies. Additionally, its seamless customer support integration ensures any customer queries are efficiently addressed, all while maintaining maximum privacy.
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Personalized recommendations
One-click setup
Chatbot integration
Real-time monitoring
Intelligent search

AI-powered chatbot enhances shopping with real-time assistance and personalized experiences. Show more

Zeroagent AI Chatbot revolutionizes the online shopping experience by offering real-time assistance, much like having a personal store assistant online. It guides shoppers in finding products, comparing options, and streamlining the checkout process. In addition to helping customers track orders and providing instant support, Zeroagent allows users to raise tickets for any issues seamlessly through an AI-powered chat interface. Store owners benefit from the chatbot's personalized shopping experiences for their customers, enhancing overall customer satisfaction. Personalized product suggestions cater to individual preferences, ensuring an engaging and tailored shopping journey. Zeroagent also supports store owners by managing inventory and orders, providing a comprehensive assistant solution. With 24/7 AI support, customers enjoy uninterrupted assistance, making shopping convenient and enjoyable.
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Inventory management
Easy interface
24/7 ai support
Personalized suggestions
Real-time assistance
All-in-one assistant

Add a customizable chat widget on your store! Show more

Appsyl Floating Bubble is a versatile app designed for store owners who aim to enhance customer engagement through easily integrated messaging widgets. By using this app, you can customize and add widgets like WhatsApp, ManyChat, and Facebook Messenger directly to your online store, offering a seamless communication channel for visitors. This user-friendly app requires no coding experience, providing a simple setup that enables businesses to connect with their audience effectively. Whether you're looking to resolve customer queries, offer support, or build relationships, Appsyl Floating Bubble offers the perfect solution to keep interactions dynamic and personalized. With its out-of-the-box integration capabilities, the app ensures that your store stays connected and interactive, enhancing customer satisfaction and engagement. Ideal for any e-commerce platform, Appsyl Floating Bubble transforms the way businesses and customers connect, creating a more interactive shopping experience.
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No coding required
Whatsapp integration
Simple setup
Customizable chat widget
Manychat integration
Facebook messenger integration

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
  • $60 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
5 Reviews

Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.
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Product recommendations
Brand enhancement
Live chat interaction
Personalized sales pitch
Instant faq response
Detailed interaction stats

Accelerate sales with LLM-powered Store Assistant Show more

TapAsko is an innovative LLM-powered store assistant designed to enhance customer shopping experiences by leveraging the store's existing database. It effectively interprets user intents to deliver precise and relevant product suggestions, thereby streamlining the buyer's journey and accelerating conversion rates. TapAsko stands out with its "Pay As You Go" pricing model, ensuring cost-effectiveness by charging only for message generation. The app fosters AI-driven interactions, turning potential browsers into confirmed buyers through intelligent engagement. Its expandable knowledge feature allows for the easy integration of new data, enriching the assistant's ability to answer a wider range of customer inquiries. The Chat Control Center offers valuable insights by enabling sellers to analyze customer conversations and refine interactions. Additionally, with support for 50 languages, TapAsko ensures seamless communication with a diverse, global customer base.
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Multi-language support
Conversation analytics
Llm-powered assistant
User intent interpretation
Relevant product suggestions
Increased seller-buyer interaction

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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