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HeloRobo : WhatsApp & LiveChat
Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel
About HeloRobo : WhatsApp & LiveChat
Built by Shopify
2780 Valleywood Dr, San Bruno, CA, 94066, US
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Introduction Video
Description
Increase revenue by unified inbox, WhatsApp api, conversational commerce & customer support in chat.
Manage all WhatsApp, Instagram and Facebook chats with omnichannel support. Answer messages with multiple agents on shared team inbox. Increase your revenue by upselling & cross-selling. Reduce response time by replying fast and instant with quick responses and automated messages. Send personalized campaigns with high open rate & call-to action button thanks to the WhatsApp Business API. Share & sell your products with your customers in chat with e-commerce integration. All in one with HeloRobo.
- Manage all WhatsApp, Instagram and Facebook messages in unified inbox
- Increase customer success thanks to quick reply, automatic message
- Reply Instagram & Facebook comments automatically and convert comments into sale
- Send personalized bulk messages via WhatsApp API. Discover WhatsApp marketing
- Share and sell your products from WhatsApp, Instagram & Facebook chat
Pros
- Unified inbox for managing WhatsApp, Instagram, and Facebook messages
- Supports multiple agents handling chat through a shared team inbox
- Boost revenue by upselling and cross-selling through chats
- Reduces response time with quick replies and automated messages
- Enables personalized campaigns with high open rates via WhatsApp Business API
- E-commerce integration for sharing and selling products directly in chat
Cons
- Complexity in integrating with existing CRM and e-commerce platforms
- Potentially high costs associated with accessing the WhatsApp Business API
- Learning curve for staff to efficiently use all features to their potential
- Dependence on stable internet connectivity for optimal performance
Key Features
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