Chatinbox ‑ Customer Happiness

Develop by Shopify

$25

/ Month

3 Days Free Trial

Support Your Customers & Close More Sales via Whatsapp Chats

Advanced analytics

Manage multiple chats

Assign chats

About Chatinbox ‑ Customer Happiness

Launched Mar 11, 2021

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Connect with customers, streamline customer service, and grow your business with WhatsApp Chats.

Welcome to our chat management platform! We understand that managing customer interactions across multiple channels can be a hard. That's why we created a solution that makes it easy for businesses to streamline their customer engagement efforts. With our platform, you can manage WhatsApp, Telegram, Facebook, and Instagram chats all in one place. Say goodbye to the hassle of juggling multiple apps and platforms - our solution simplifies the process and allows you to focus on what matters most.

Manage multiple chats (WhatsApp, Telegram, Facebook, Instagram) in one page
Advanced analytics to track customer engagement
Option to assign chats to specific team members

Pros

Supports multiple chat platforms including WhatsApp, Telegram, Facebook, and Instagram
Streamlines customer engagement by consolidating chats into a single platform
Advanced analytics to track customer engagement
Option to assign chats to specific team members
Reduces the hassle of managing multiple apps and platforms

Cons

Potential learning curve for new users unfamiliar with the platform
Depends heavily on reliable internet connection
May require regular updates and maintenance to ensure compatibility with all supported chat services
Costs associated with the platform could be a barrier for small businesses

Top Helpful Reviews

Tienda Johndog

Jan 05, 2022 on Shopify

Pésima app, se reinicia a cada momento y no permite trabajar. Desepcionante ver que no realicen pruebas permanentes sobre el funcionamiento de las apps

El Rastro de la Piel

Mar 18, 2021 on Shopify

I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!

Miyu Istanbul

Mar 14, 2021 on Shopify

Perfect Whatsapp automation tool. 1- Automated Team Routing 2- Excellent UI which makes things smoother. 3- Most Notably friendly team, who responds promptly. and many more features. What more could it be? Use it. It's a tremendous application. Thanks.