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Showing 180 to 200 of 603 Apps
  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.4
252 Reviews

"Effortlessly chat with customers via their favorite messaging apps."

  • Free Plan Available
  • 14 Days Free Trial
8.2
1 Reviews

Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.
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Product recommendations
Aov enhancement
Revenue increase
Product discovery
Personalized interactions
Omni-channel support
  • $19-$319 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.
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Multilingual support
Live chat
Product sync
Team management
Qr codes
Ai support

Conversational AI assistant trained on your catalog Show more

Kart AI is a revolutionary app designed to integrate advanced AI shopping assistant technology into your online store with just one click. Inspired by Amazon's Rufus, Kart AI offers a seamless shopping experience by mimicking the dynamic engagement of a live human sales agent. By analyzing your store’s historical data and tracking user browsing behavior, Kart AI provides personalized product recommendations, creating a unique and interactive shopping journey for each customer. This innovative tool enhances customer interaction with your catalog, ensuring they find exactly what they need while boosting your sales efficiency. With easy integration and finely-tuned AI models, Kart AI not only improves domain understanding but also elevates the overall shopping experience, making it an indispensable asset for modern online retailers. Whether you're a small business or a large enterprise, Kart AI empowers your store with cutting-edge AI capabilities for superior customer engagement.
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One-click integration
Personalized product recommendations
Conversational ai assistant
Dynamic user interaction
Enhanced domain knowledge
  • $200 / Month
  • 14 Days Free Trial
9.1
4 Reviews

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
  • $1175-$375 / Month
  • Free Plan Available
8.2
1 Reviews

AI chat + voice with deep insights, all in one Show more

SiteAgent is an innovative voice assistant designed to elevate your Shopify store by transforming how visitors interact with your platform. Unlike traditional AI chatbots, SiteAgent provides a distinct and engaging experience through natural voice communication, allowing customers to navigate your store with ease. This intuitive interaction enables effortless product discovery, guiding visitors through categories and product pages seamlessly. By facilitating a personalized shopping journey, SiteAgent not only enhances customer satisfaction but also boosts the likelihood of increased sales. It ensures smart cart management, enabling customers to add items effortlessly for a streamlined checkout process. Furthermore, SiteAgent is designed to coexist with your existing customer service chatbots, ensuring compatibility and enhancing your store's overall functionality. Embrace SiteAgent to offer a cutting-edge, personalized shopping experience that truly sets your Shopify store apart from the competition.
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Product discovery
Cart management
Voice interaction
Site navigation
Compatibility

Enrich User Experience With a Messenger Chat on Your Store Show more

Messenger Chat - Common Ninja is an intuitive app designed to facilitate seamless communication with your customers utilizing Facebook's Messenger platform. This tool empowers businesses to respond to customer inquiries promptly, thus enhancing the decision-making process and elevating the overall user experience with 24/7 online chat availability. The app is particularly user-friendly, requiring no coding skills, and offers extensive customization options to align with your brand's aesthetics. Users can choose from multiple button icons to match their design preferences, toggle message timestamps on or off, and enjoy a simple interface for efficient content management. Additionally, the app provides rich styling options and multiple skins, offering a variety of beautifully crafted templates to suit diverse visual needs. Ideal for any business seeking to improve customer interaction and satisfaction, Messenger Chat - Common Ninja is a versatile solution for modern communication challenges.
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No coding required
Simple user interface
Rich styling options
Multiple skins
24/7 online chat
Full customization options
  • $29.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.
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Generate leads
Increase engagement
24x7 support
Identify upsell
Grow sales

WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.
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Responsive design
Easy installation
Whatsapp chat button
Custom prefilled messages
  • $50-$300 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • New

AI-powered workflow automation for seamless customer self-service solutions.

  • $19-$499 / Month
  • Free Plan Available
  • 5 Days Free Trial

Smart AI chatbot enhances product discovery and boosts sales effortlessly. 🚀 Show more

Shopique AI Chatbot revolutionizes online shopping by addressing the common frustrations associated with traditional keyword searches. Shoppers often struggle with vague or misspelled queries, which can lead to missed sales opportunities. Our cutting-edge AI-powered chatbot uses semantic search to accurately understand the shopper's intent, ensuring that customers can find the right products quickly and efficiently. This tool is particularly beneficial for merchants managing large catalogs, as it significantly enhances product discovery, leading to increased conversions, higher engagement levels, and improved customer satisfaction. With features like instant Q&A support, seamless product additions to the cart from chat, and multi-language capabilities, Shopique AI Chatbot offers a sophisticated and global shopping experience. Boost your store’s performance and drive sales effortlessly with our intuitive and dynamic shopping assistant. 🚀
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Add to cart
Multi-language
Semantic search
Q&a chat
  • $25-$55 / Month
  • Free Plan Available
2 Reviews

Easy to setup, Chat GPT powered Sales and Support assistant. Show more

H: AI Customer Support Chatbot, powered by Helloii Chat GPT, is a versatile virtual assistant designed to enhance your customer service operations. This AI-driven chatbot helps your customers discover products tailored to their needs and provides quick and accurate responses to their queries, 24/7. By streamlining support processes and offloading repetitive inquiries, it contributes to a better customer experience while reducing operational costs and the workload for your team. Setting up the chatbot is remarkably straightforward, requiring no coding skills and just five minutes of your time. Beyond answering common questions, it offers intelligent product recommendations drawn from an extensive catalog and can seamlessly redirect complex inquiries to WhatsApp chat for personalized support. Overall, H: AI Customer Support Chatbot serves as an efficient and dependable additional team member.
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Quick setup
Product discovery
24/7 support
Intelligent recommendations
Operational cost reduction
Complex query redirection
  • $49-$199 / Month
  • Free Plan Available
  • 30 Days Free Trial

Meet TomBot, Your New Best Bud Show more

TomBot is a user-friendly smart bot assistant tailored specifically for e-commerce websites. It facilitates instant communication between brands and customers, rapidly addressing inquiries and resolving issues to enhance the online shopping experience. By providing seamless customer service, TomBot helps capture buyer intent and reduces the incidence of abandoned shopping carts, driving higher conversion rates. Its value in creating state-of-the-art shopping experiences is crucial for modern online consumers. With TomBot, businesses can maintain a consistent and responsive brand presence, ensuring customer satisfaction and loyalty. The app revolutionizes how brands interact with their audience, making every shopping journey smooth and engaging.
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Answer questions
Instant communication
Avoid abandoned carts
Capture buyer intent
  • $5.99-$25.99 / Month
  • 7 Days Free Trial
8.2
1 Reviews

Know which customer is calling you in real time Show more

Swarm - Detect Customer Calls is an innovative app designed to transform how businesses manage customer interactions via calls. By identifying customer names and order numbers in real-time, Swarm provides valuable insights into who is contacting you, enhancing your ability to cater effectively to both existing and potential customers. It automatically renames calls and updates caller IDs, neatly organizing your contact list right on your Android phone and even tracks missed calls, ensuring no opportunity slips by unnoticed. With seamless integration with Shopify, Swarm is tailored for Android users looking to elevate their customer service experience. This strategic tool not only aids in keeping communications organized but also facilitates business growth by optimizing customer service quality and fostering stronger relationships. Supported by a dedicated team, Swarm ensures users maximize its features for optimal business success.
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Integrate with shopify
Detect customer calls
Identify customer details
Save caller id
View missed calls

Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.
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No coding required
Easy setup
Whatsapp integration
Direct contact
Agent list
  • $1500-$540 / Month
  • Free Plan Available
  • 30 Days Free Trial
9.1
15 Reviews

Boost your conversion rate tenfold. Beat traditional chatbots. Show more

iAdvize: AI Chatbot is a powerful tool designed to enhance the eCommerce sales process by offering personalized and proactive customer engagement. This AI shopping assistant seamlessly integrates with your Shopify store, providing 24/7 support to assist customers with product recommendations, complex queries, and purchase decisions. By addressing customer needs in real-time, it combats cart abandonment and improves overall conversion rates. The chatbot intelligently adapts to your brand's voice, ensuring consistent and on-brand communication. With features like automatic product recommendations based on inventory and enhanced online search capabilities, iAdvize optimizes the shopping experience for every visitor. Seamlessly deflecting low-value customer service interactions, this AI-driven solution allows businesses to focus on more critical tasks while enhancing customer satisfaction.
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Ai chatbot
Real-time sync
Product suggestions
24/7 availability
Automated answers
Agent support

A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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Task automation
Team collaboration
Canned responses
Unified inbox

Engage with Customers Instantly on a Single Platform

Customer data integration
Real-time monitoring
Unified inbox
Ai-enhanced workspace
Analytics for supervisors

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
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Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes

AI-driven personalized shopping & improved customer care. Show more

AUI Generative AI Agent is a powerful tool designed to elevate the e-commerce experience by providing personalized recommendations and optimizing user interactions. Its core function is to enhance sales and customer satisfaction by delivering real-time answers and relevant product suggestions, making it an invaluable addition to any online store. Easily integrated into e-commerce platforms, the AI agent seamlessly acquires and utilizes product data, reviews, and policies to serve customer needs effectively. Users can personalize the agent's identity, choosing its name, image, and voice tone, to align with their brand's persona. The AUI Playground offers a live sandbox environment, enabling businesses to engage, test, and refine the AI agent's capabilities before full deployment. Additional features include an on-site chat widget, product recommendation cards, and user-agent conversation views, all controlled via a comprehensive settings screen. This customizable agent ensures a more engaging and efficient shopping experience, driving success in today’s competitive market.
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On-site chat
Recommendation cards
Comparison tables
View conversations
Control settings
Playground testing

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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