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Showing 180 to 200 of 630 Apps
  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support

Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.
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Ticket management
Customer feedback
Automatic routing
Automated lead tools
Sla alerts
  • $36-$96 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
44 Reviews

Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.
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Customizable chat widget
Unlimited live chat
Team chat
Ai agent alf
Customer relationship management
Marketing & chatbots
  • $100-$500 / Month
  • Free Plan Available
  • 7 Days Free Trial

"AI Chatbot streamlines shopping: guides customers to ideal products instantly." Show more

Cognichat Personal Assistant is a cutting-edge AI chatbot designed to enhance the online shopping experience by guiding customers to the exact products they desire. With the ability to swiftly navigate through your catalog, prices, and inventory, Cognichat provides customers with precise and grounded answers, leading them directly to the items and promotions you've set up. Whether shoppers have questions about size and fit, color or material, stock availability, current discounts, shipping, or returns, the chatbot delivers instant links to the right products without any extra hassle. Integration is seamless, requiring just a simple installation to go live and start driving sales. Cognichat ensures that responses reflect real-time stock status and pricing from your Shopify catalog, while also staying relevant to current promos. Built-in guardrails maintain accuracy and keep replies focused on helping customers find exactly what they're searching for, thereby reducing bounce rates and enhancing customer satisfaction.
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Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.
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Product recommendations
Track orders
Automate tasks
Create ai chatbots
Answer faqs
Schedule appointments

"Effortless customer chat widget for seamless ecommerce interactions." Show more

WhatsApp Buddy is an intuitive app designed to enhance digital interactions by personalizing customer engagement for eCommerce businesses. It allows you to seamlessly integrate a chat feature into your online store, ensuring that customers can interact with your brand effortlessly and conveniently. The app includes a floating chat widget that can be displayed across your entire website, from product and collection pages to blogs and the homepage, providing a consistent communication platform for your audience. Additionally, you can create a special WhatsApp button for your website, encouraging direct and effective communication. WhatsApp Buddy boasts a responsive chat widget that works flawlessly on all devices, ensuring an adaptive user experience. The app is easy to install and configure, requiring no coding skills, making it accessible for businesses to leverage dynamic customer interactions.
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Whatsapp integration
Easy installation
Floating chat widget
Customer chat widget
Seamless ecommerce interactions
Device responsiveness
  • $4.9 / Month
  • 14 Days Free Trial
(3/5)
2 Reviews

Talk to your customers with just a few clicks Show more

Intercom Chat Box Embed is a user-friendly application designed to seamlessly integrate the Intercom Messenger widget into your online storefront. With its straightforward setup process, store owners can easily get started without needing any coding expertise. The app provides a simple and intuitive admin interface that allows you to enable or disable the chat box with just a single click. This makes it incredibly convenient to maintain real-time communication with customers, enhancing customer service and engagement. By embedding the chat box, you can leverage the full capabilities of Intercom Messenger to interact with visitors and boost sales. Experience hassle-free integration and start connecting with your customers effortlessly today.
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Real-time communication
Easy setup
No coding
Enable/disable easily
Admin interface
Embed chat box
  • $6.99-$9.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

"Embed AI chat seamlessly to boost engagement and increase conversions." Show more

Embeda: AI Chat Sections is an innovative app designed to enhance customer engagement by embedding an AI-powered chat assistant directly into store pages. Unlike conventional floating chat widgets, Embeda seamlessly integrates into specific product sections, providing timely answers and guidance precisely where customers need it. This thoughtful placement helps to reduce customer hesitation, build trust, and ultimately increase conversion rates, making it especially valuable for stores dealing with complex products or higher customer support requirements. The app allows merchants to customize the chat layout to match their store’s unique design and tone, ensuring a cohesive and personalized shopping experience. Fully integrated into modern storefronts, Embeda offers a streamlined and efficient approach to handling customer inquiries, giving businesses an edge in offering exceptional service. Whether it's answering product-related questions instantly or providing tailored support, Embeda transforms the way merchants connect with their customers, fostering stronger customer relationships and boosting sales.
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Instant question answering
Seamless ai integration
Customizable chat layout
Integrated chat experience

Live chat with your customers on Facebook Messenger Show more

EZ Messenger - Facebook Chat is a versatile app designed to enhance customer interaction on your online store through seamless integration with Facebook Messenger. By providing an easy-to-use platform for shoppers to ask questions before and after purchase, it aims to improve customer satisfaction and boost sales. The app features customizable chat icons, allowing store owners to select either the default Facebook chat icon or a personalized one in different colors, ensuring that the chat widget aligns with the store's branding. With a responsive design accommodating both desktop and mobile users, EZ Messenger ensures a consistent and engaging user experience across all devices. This real-time chat solution simplifies communication, enabling instant support and fostering stronger customer relationships. Whether accessed on a desktop or a smartphone, EZ Messenger facilitates efficient and meaningful customer engagement for a more dynamic shopping experience.
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Responsive design
Live chat integration
Custom chat icons
  • $9.99-$99.99 / Month
  • Free Plan Available
3 Reviews

AI chat with seamless WhatsApp integration & customization Show more

Chatmatic is an innovative AI-driven chat app designed to transform customer engagement for businesses of all sizes. By seamlessly integrating with WhatsApp, it provides personalized support through AI-powered responses that align with your brand's unique voice and tone. The app's capability to pass conversations to human agents when needed ensures a seamless and personalized experience for customers. With its scalable nature, Chatmatic caters to small boutiques and large retailers alike, making it a versatile choice for enhancing customer interactions. Businesses can also leverage the real-time analytics dashboard to monitor satisfaction metrics and improve service quality continuously. By prioritizing immediate and effective communication, Chatmatic helps boost customer satisfaction and loyalty, ensuring every customer feels uniquely valued.
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Real-time analytics
Brand customization
Whatsapp integration
Ai-driven responses
Human chat transition
Scalable solution

Unlock store growth potential with AI-powered sales & support. Show more

Azteca ‑ AI Shopping Assistant is an innovative tool for merchants, offering 24/7 support with AI-driven sales and customer service solutions. Seamlessly integrating into your store, it provides real-time insights into your product catalog, inventory, and pricing. Azteca ensures personalized customer experiences across multiple channels by aligning with your brand's tone, moving beyond generic bot interactions. The app not only aids in converting general inquiries into sales but also enhances overall customer satisfaction. Its functionality extends to allowing users to upload and incorporate PDF/TXT files into the chatbot’s knowledge base, facilitating the training of a customized AI model for your business. By streamlining operations, Azteca empowers businesses to elevate their sales strategy and efficiently scale operations.
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Personalized customer care
24/7 assistance
Ai-driven sales
Instant product insights
Streamlined operations
Real-time knowledge

AI chatbot and live chat app for 24/7 multilingual support and sales.

  • $1.99 / Month
  • 5 Days Free Trial
  • New

AI-powered chat enhances customer experience with product recommendations.

  • $20-$129 / Month
  • Free Plan Available
  • 14 Days Free Trial

Boost sales with AI chat, visitor tracking, and instant messaging.

  • $14.99-$49.99 / Month
  • 14 Days Free Trial

No-code AI chatbots that sound natural and human Show more

PenPal Chatbot is an innovative messaging app that connects users with a friendly AI companion designed to simulate human-like conversation. Whether you're looking to practice a new language, explore different cultures, or simply engage in light-hearted chats, PenPal Chatbot offers a personalized communication experience. The app utilizes advanced natural language processing to ensure that interactions are meaningful and engaging. With a user-friendly interface and customizable chat settings, PenPal Chatbot caters to a wide range of preferences and needs. The app is perfect for those who seek a virtual friend to converse with at any time of the day, providing not only entertainment but also a sense of companionship. Whether you're seeking to enhance your conversational skills or just looking for someone to talk to, PenPal Chatbot is your ideal digital companion.
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Boost sales
Reduce abandonment
Human-like responses
No-code chatbots
Ai-powered support
  • $29 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.7
108 Reviews

Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.
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Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management

Elevate Customer Experience and Chat Support with Pandabot Show more

Pandabot - ChatGPT Chatbot is an innovative AI-powered Sales Assistant designed to elevate your online store's customer experience. This smart chatbot seamlessly enhances customer engagement by efficiently addressing support queries, ensuring smooth interactions around the clock. With Pandabot, you can drive conversions and foster unparalleled customer loyalty, creating exceptional shopping experiences for your clients. It syncs seamlessly with your product catalog to provide tailored recommendations, helping customers find exactly what they need. Additionally, the chat widget is fully customizable, allowing you to integrate it perfectly with your store's theme for a cohesive brand experience. Transform how you connect with customers and optimize your sales process effortlessly with Pandabot.
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Product recommendations
Customizable widget
Real-time support
24/7 support bot

Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.
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Personalized campaigns
Whatsapp marketing
Order notifications
Cart recovery
Chatbots
Customer crm
  • $17-$97 / Month
  • Free Plan Available
  • 14 Days Free Trial

AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.
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Brand customization
Lead capture
Product recommendation
24/7 support
Visitor insights
  • Free Plan Available
  • 7 Days Free Trial
8.2
8 Reviews

Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.
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Real-time conversations
Live chat
Customizable prompts
Visitor engagement
Lead capturing
Targeted messages

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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