Ranavo

Develop by Shopify

$9-$199

/ Month

Free plan available

Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency.

Automated responses

Seamless integration

Comprehensive analytics

Custom ai training

Branded customization

24/7 ai chatbot

Immediate answers

Agent handoff

About Ranavo

Launched Apr 27, 2025

Built by Shopify

Address

MB Hakata 402, 1 Chome−11−13, Hakata Ekimae, Hakata Ward, JP-40, 812-0013, JP

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

24/7 chat support. Answer customer questions instantly, boosting sales and satisfaction.

Our chatbot provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order status. It integrates seamlessly with your store, offering 24/7 support without requiring manual intervention. By automating responses, you reduce customer wait times and improve satisfaction, allowing your team to focus on complex issues. This streamlined support enhances the overall shopping experience, leading to increased customer loyalty and potential sales.

Custom AI Training: Upload data sources for tailored, accurate chatbot responses
Seamless Agent Handoff: Escalate complex queries to live support agents.
Branded Customization: Match bot appearance to your store's visual identity.
Comprehensive Analytics: Track resolved issues and customer interaction trends.

Pros

24/7 availability enhances customer support efficiency by providing immediate responses.
Reduces customer wait times, improving satisfaction and allowing the team to focus on more complex issues.
Integrates seamlessly with online stores, offering a streamlined experience.
Custom AI training allows for tailored and accurate chatbot responses.
Seamless handoff to live support agents for complex queries.
Branded customization aligns with store's visual identity.
Comprehensive analytics to track resolved issues and interaction trends.

Cons

May require initial setup and integration time.
Complex queries still require human intervention, which might be a limitation if human resources are not immediately available.
Relies on the accuracy of data sources for training to deliver precise responses.