Mercately AI on WhatsApp 24/7

Develop by Shopify

Free plan available

Get more ecommerce sales with seamless WhatsApp integration

Personalized campaigns

Whatsapp marketing

Order notifications

Cart recovery

Chatbots

Customer crm

About Mercately AI on WhatsApp 24/7

Launched Jan 07, 2024

Built by Shopify

Address

Melville, NY, US

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Description

AI-powered chatbot for WhatsApp sales. Automate, sell 24/7 & grow your e-commerce effortlessly!

Boost Shopify sales with AI-powered WhatsApp automation! Turn WhatsApp into your ultimate sales tool with Mercately. Recover abandoned carts, send smart notifications, and engage customers with an AI-powered chatbot. Our seamless Shopify-WhatsApp integration connects directly to the WhatsApp API, enabling 24/7 automated sales and efficient store management. Plus, with a built-in CRM for WhatsApp, you can streamline conversations and maximize conversions. Automate, chat, and grow—effortlessly!

AI-powered chatbot – Automate sales & support 24/7 via WhatsApp.
Recover abandoned carts – Send automated reminders & boost conversions.
Sync Shopify & WhatsApp – Automate orders, updates & catalog management.
Bulk campaigns & funnels – Run promotions & close deals faster via WhatsApp.
CRM & order tracking – Manage chats, payments & customer data in one place.

Pros

Seamless integration with WhatsApp to enhance customer reconnect and engagement
Automated abandoned cart recovery to help recover lost sales
Personalized campaigns increase relevance and effectiveness of communication
Customer-focused CRM for better customer management
Added chatbots to handle basic queries and improve customer experience
Ability to send order confirmations and tracking updates via WhatsApp
Supports COD notifications, making it convenient for cash-on-delivery orders
WhatsApp growth tools to attract repeat customers

Cons

Limited to users who actively use WhatsApp, excluding customers who prefer different communication channels
Potential for over-reliance on automated messages, which may lack a personal touch
Integration complexities could occur, depending on the e-commerce platform used
Privacy concerns regarding the management of customer data through WhatsApp
Possible additional costs associated with using external messaging services