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Showing 120 to 140 of 127 Apps

Help center, Knowledgebase, FAQ and support widget Show more

Helpsuite Knowledgebase is an intuitive application designed to enhance customer support by enabling businesses to create a fully customizable knowledge base. With an embedded support widget and a built-in contact form, Helpsuite streamlines the process for customers to access helpful information and get in touch with support. Users can create insightful articles and organize them into collections, making it easier for customers to find exactly what they need. The app's quick search feature further enhances the user experience by allowing rapid access to information. By integrating Helpsuite, businesses can improve customer satisfaction and reduce support queries through self-service. Ideal for companies looking to enhance their customer support capabilities, Helpsuite is an all-in-one tool for efficient knowledge management.
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Customizable knowledgebase
Embedded support widget
Built-in contact form
Helpful articles
Article collections
Quick search
  • $149.99-$399 / Month
  • Free Plan Available

Smart search and question answering all in one Show more

WiseCues is an innovative app that transforms your search bar into an intelligent assistant, seamlessly integrating question answering and product search in one convenient location. By utilizing your store's pages, it provides customers with instant responses to both general inquiries and product-specific questions. As an advanced search engine, WiseCues can intuitively handle typos, synonyms, and complex queries, ensuring a smooth and efficient user experience. This powerful tool not only alleviates the burden on customer support teams but also enhances sales and reduces product returns. With backing from Microsoft Cloud, WiseCues guarantees enterprise-level security and reliability. Additionally, it supports multiple languages and offers a seamless experience on mobile devices, making it a versatile solution for businesses worldwide.
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Multi-language support
Ai-powered search
Instant answers
Typos and synonyms
Complex queries
Seamless mobile
  • $19.99-$149.99 / Month
  • 7 Days Free Trial

AI-Powered Email Insights and Instant Replies for Your Store Show more

Shopmail AI Customer Support is a powerful app designed to enhance your Shopify store's efficiency and profitability by seamlessly integrating your email communications with sales data. By automating routine tasks, it highlights priority actions and uncovers hidden revenue opportunities without requiring constant oversight. The app's AI-powered insights transform routine customer interactions into strategic growth opportunities, all presented through an intuitive and comprehensive dashboard. With features like Smart Sync, Shopmail merges your email and Shopify data, ensuring a unified communication channel that aligns with sales efforts. Its Deep Dive Analytics tool offers valuable insights into customer spending habits, allowing you to better understand and cater to their needs. Additionally, the Smart Reply feature efficiently extracts and presents clear next steps from customer emails, streamlining support and increasing customer satisfaction. Ultimately, Shopmail facilitates effortless growth and success for your business by turning each customer exchange into a potential revenue stream.
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Revenue opportunities
Ai insights
Instant replies
Priority actions
Smart sync
Deep dive analytics

Live chat with your customers on Facebook Messenger Show more

EZ Messenger - Facebook Chat is a versatile app designed to enhance customer interaction on your online store through seamless integration with Facebook Messenger. By providing an easy-to-use platform for shoppers to ask questions before and after purchase, it aims to improve customer satisfaction and boost sales. The app features customizable chat icons, allowing store owners to select either the default Facebook chat icon or a personalized one in different colors, ensuring that the chat widget aligns with the store's branding. With a responsive design accommodating both desktop and mobile users, EZ Messenger ensures a consistent and engaging user experience across all devices. This real-time chat solution simplifies communication, enabling instant support and fostering stronger customer relationships. Whether accessed on a desktop or a smartphone, EZ Messenger facilitates efficient and meaningful customer engagement for a more dynamic shopping experience.
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Responsive design
Live chat integration
Custom chat icons
  • $45-$65 / Month
  • 7 Days Free Trial
(3.3/5)
12 Reviews

Manage email, social and marketplace customer messaging. Show more

Replyco ‑ eCommerce Helpdesk is an intuitive platform designed to simplify and streamline customer support for online retailers. Tailored specifically for eCommerce businesses, it centralizes all customer inquiries from various marketplaces and communication channels into a single, easy-to-navigate dashboard. This comprehensive system helps businesses manage and respond to customer queries swiftly, enhancing customer satisfaction and loyalty. With features like automated responses, customizable templates, and advanced reporting, Replyco empowers support teams to optimize their workflows and performance. The app's seamless integration with major eCommerce platforms ensures that all order-related information is readily accessible, reducing response times and improving accuracy. By unifying customer communication and leveraging automation, Replyco enables businesses to focus on scaling their operations while maintaining exceptional service standards.
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Marketplace integration
Multi-channel support
Automated workflows
Quick responses
Analytics reports
Team collaboration

WhatsApp chat

Customizable messages
Direct communication
Chat integration
Quick links
  • $24.99 / Month
  • Free Plan Available
  • New

"Merge duplicate profiles for accurate order tracking and clean marketing lists."

Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.
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Ticket management
Customer feedback
Automatic routing
Automated lead tools
Sla alerts

複数の加盟店担当者に通知することができる。 Show more

「問合せフォーム・メール振り分け」は、Shopifyストアのオーナーが顧客からの問い合わせをより効果的に管理できるようにするアプリです。従来はShopifyで設定されたメールアドレスのみが通知を受け取ることができましたが、このアプリを使用することで、希望する複数のメールアドレスに問い合わせを転送できます。これにより、異なる担当者や部署に対して素早く情報を共有することが可能になります。さらに、加盟店はオンラインストアの好きな場所にカスタムコンタクトフォームを設置することができ、自由なデザインと配置が可能です。このアプリは顧客対応を効率化し、コミュニケーションのスムーズな流れを促進します。ストア運営者にとって、より柔軟でカスタマイズされたソリューションを提供し、業務プロセスの最適化に貢献します。
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Send multiple emails
Create contact forms
Display form anywhere

"Automate and streamline Shopify support with custom AI workflows."

Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
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Customizable forms
Responsive design
Instant notifications
  • $39-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
2 Reviews

Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.
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Ai-powered responses
Centralized interaction management
12+ integrations

All automated insanely! WhatsApp Notifications Show more

WhatsApp Notifications+ChatBot is a dynamic tool designed to revolutionize customer support by automating responses to customer queries anytime, ensuring seamless communication. The app allows businesses to send pre-configured notifications such as order confirmations, abandoned cart alerts, delivery updates, review requests, and refunds directly via WhatsApp, enhancing customer engagement. It also notifies store administrators instantly when new customers sign up or place orders, keeping them updated in real time. Users can easily access the complete log of sent messages from the app's backend, allowing for efficient tracking and monitoring of communications. With an intelligent chatbot, the app handles and responds to customer queries effectively, saving time and reducing manual efforts. Installation is hassle-free with its plug-and-play setup, and the app uses pre-approved WhatsApp messages to provide a superior user experience. Additionally, it facilitates the recovery of lost sales by automatically alerting customers about abandoned carts, prompting them to complete purchases.
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Automated replies
Abandoned cart alerts
Ready notifications
Customer signup alerts
Order alerts
Message logs

Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.
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Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times
  • $49-$499 / Month
  • 7 Days Free Trial

NLPearl AI: 24/7 multilingual call agent for Shopify, enhancing sales effortlessly.

Discover products easily with fun, intuitive swipe searches. Engage effortlessly! Show more

HASLUX: Swipe Product Search revolutionizes the way users discover products by turning the search process into a fun and engaging experience. With its intuitive swipe-based interface, it allows customers to easily navigate through product options as if they're playing a game, making the search for the perfect item both enjoyable and efficient. Specifically designed for modern e-commerce stores aiming for growth, HASLUX increases customer engagement and enhances product discovery. The app seamlessly integrates as a widget in the bottom right corner of any theme, ensuring a smooth and uninterrupted shopping experience. Moreover, it facilitates direct communication between customers and stores via email, fostering better customer relationships and support. With HASLUX, finding the products you love becomes a thrilling journey rather than a chore.
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Swipe search discovery
Gamified product engagement
Intuitive interaction design

VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.
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Ai-powered responses
Shipment tracking
Order status updates
Faq handling
24/7 phone service
Custom phone number

Video tool for creating virtual call centre Show more

ConnectNow: Video Connect is an innovative video interaction tool designed to enhance customer engagement directly from your store page. Visitors can easily initiate video calls for inquiries, live product demonstrations, or assistance with products and services. The app features multi-level video channels, effectively transforming your website into a virtual video call center. It supports multiple concurrent connections, automatically routing customers to the appropriate sales or support teams to ensure efficient service. Without needing a phone number, ConnectNow simplifies customer interaction, fostering a direct and personal connection with your audience. Ideal for businesses looking to boost customer satisfaction and streamline communication processes, ConnectNow offers a seamless integration that enhances user experience.
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Video call initiation
Live product demos
Multi-level video channels
Concurrent customer connections
Auto-routing system
  • $7.99-$129 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.6
13 Reviews

Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.
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Multi-language support
Product recommendations
Customizable widget
Reduce bounce rates
Personalized messages
Track sales

Conversa rápidamente con tus clientes por WhatsApp Web. Show more

Ágil WhatsApp es una aplicación diseñada para facilitar la comunicación instantánea con tus clientes mediante WhatsApp. Cuando recibes un nuevo pedido, puedes iniciar una conversación con un solo clic directamente desde la página de detalles del pedido. La app utiliza automáticamente el número de teléfono almacenado en la dirección de facturación del cliente, eliminando la necesidad de guardar manualmente cada contacto. Esto optimiza el proceso de atención al cliente, permitiéndote verificar datos, hacer preguntas, o brindar información adicional de manera rápida y eficiente. Con Ágil WhatsApp, ahorras tiempo y esfuerzo, enfocándote en lo que realmente importa: la satisfacción del cliente. Mejora la gestión de tus pedidos y fortalece la comunicación con tus clientes de una manera sencilla y práctica.
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Quick client communication
One-click whatsapp chat
No phone-saving needed

In today's competitive e-commerce landscape, integrating the right tools can be the key to success. The "Other Apps" category for Shopify offers a diverse range of solutions that are designed to help e-commerce businesses streamline their operations, improve customer experiences, and ultimately drive growth. These apps can help automate routine tasks, provide insightful analytics, and enhance the overall functionality of your online store, allowing you to stay ahead in the rapidly evolving digital marketplace.

We invite you to explore the range of innovative apps listed here and discover new ways to enhance your Shopify store's performance and customer satisfaction.

Frequently Asked Questions (FAQ)

1. What types of apps are found under the "Other Apps" category for Shopify?

The "Other Apps" category includes a wide range of solutions, from tools that enhance store operations, marketing, and analytics, to those improving customer service and engagement. Each app can offer unique functionalities specific to different business needs.

2. How can these apps improve my customer experience on Shopify?

These apps can provide features such as streamlined checkout processes, personalized recommendations, efficient customer support, and engaging loyalty programs, all of which contribute to a better customer experience.

3. Are these apps compatible with all Shopify store themes?

Most apps are designed to integrate seamlessly with a variety of Shopify store themes, but it's always recommended to review app documentation and support resources to ensure compatibility with your specific theme.

4. How do I determine which app is the right fit for my business needs?

Consider your business goals and challenges, review app features and user reviews, and take advantage of free trials or demos to test functionalities to ensure they align with your needs.

5. Can I use multiple apps at the same time on my Shopify store?

Yes, you can install and use multiple apps simultaneously. However, ensure they do not conflict with each other or negatively impact your website’s performance.

6. How much do these Shopify apps typically cost?

Pricing for Shopify apps can vary significantly depending on the app's features and the level of service offered. Many apps offer tiered pricing plans, and some may offer a free tier with basic functionalities.

7. How do I install and uninstall apps from my Shopify store?

To install an app, visit the Shopify App Store, find your desired app, and click on the installation button. To uninstall, go to your Shopify Admin panel under Apps, select the app you wish to remove, and choose 'Delete.'

8. Will these apps slow down my Shopify store?

While most apps are optimized for performance, installing a large number of apps may affect your store's speed. Regularly monitor your store's performance and background processes to mitigate potential speed issues.

9. Do these apps offer customer support and updates?

Most apps offer customer support and regular updates to address bugs and improve functionalities. It's advisable to check each app's support policy and reviews for their responsiveness and update frequency.

10. Can these apps help automate my Shopify store operations?

Absolutely, many of these apps are designed specifically to automate routine tasks such as inventory management, order processing, and customer communication, allowing you to focus on strategic growth activities.

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