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24/7 AI Phone Customer Support logo

24/7 AI Phone Customer Support

Develop by Shopify

$39-$99

/ Month
5 Days Free Trial

VINSI AI: Provide 24/7 Customer Service for Your Store with AI

Ai-powered responses
Shipment tracking
Order status updates
Faq handling
24/7 phone service
Custom phone number
Inventory confirmation
Call logging
Interaction analytics

About 24/7 AI Phone Customer Support

Launched Oct 24, 2024

Categories

Built by Shopify

Address

10 Stratigou Napoleontos Zerva str., Thessaloniki, 54640, GR

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Introduction Video

Description

24/7 AI phone support that’s ready to answer calls, solve issues, and improve customer satisfaction.

The VINSI AI Phone Agent makes it incredibly easy for Shopify store owners to provide top-tier 24/7 customer service without the hassle of directly hiring employees. By installing the app, you instantly get a built-in customer service team with a custom phone number. Your customers will call your assigned store phone number and experience how this solution handles all customer needs including placing orders, checking order status, tracking shipments, confirming inventory, and FAQs.

The VINSI AI Phone Agent makes it incredibly easy for Shopify store owners to provide top-tier 24/7 customer service without the hassle of directly hiring employees. By installing the app, you instantly get a built-in customer service team with a custom phone number. Your customers will call your assigned store phone number and experience how this solution handles all customer needs including placing orders, checking order status, tracking shipments, confirming inventory, and FAQs. more
  • Dedicated phone number for customers to reach your store’s CX team anytime.
  • AI phone agent handles customer inquiries 24/7 with real-time responses.
  • Instant answers to questions like order status, tracking and product details.
  • Call logs, recordings and analytics to track customer interactions and insights.
  • Scales effortlessly to support any store size with unlimited call handling.

Pros

  • Provides 24/7 customer service without the need to hire employees
  • Offers a dedicated phone number for customer inquiries
  • Real-time response to customer inquiries, improving customer satisfaction
  • Handles all aspects of customer service: order placement, status checks, shipment tracking, inventory confirmation, and FAQs
  • Includes call logs, recordings, and analytics for tracking interactions and gaining insights
  • Scales to support stores of any size with unlimited call handling

Cons

  • Potential limitations in understanding and handling complex or unusual customer queries due to AI constraints
  • May require customization to align with specific business workflows or customer service standards
  • Over-reliance on AI could reduce personal touch in customer interactions, impacting customer satisfaction for those who prefer human interaction

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