Top Free Shopify Support - Other Apps 2025

RetainIQ empowers eCommerce stores worldwide to enhance customer conversion and retention by facilitating the delivery of hyper-personalized emails and SMS. It elevates personalization by segmenting audience at an individual level, utilizing dynamic tags like loyalty, social proof, weather, and recent site actions, among others. The implementation process is user-friendly with exceptional support service to smoothen your onboarding experience.

• Hyper-Personalization: Enables creation of segments-of-1 through diverse dynamic tags to tailor communication.
• Easy Setup: Quick and seamless configuration process with excellent support for an impeccable experience.
• Dynamic Tagging: Personalize content by employing various dynamic tags such as loyalty status and recent-site actions.
• Experiential Intelligence: Strategizes and optimizes campaigns for elevated engagement metrics like CTR and CLTV.
• Multi-Version Creation: Allows creating multiple personalized communication versions using a single HTML.

RetainIQ is highly celebrated for its exceptional value and seamless user experience as highlighted by users. Customers praise the app's ability to integrate personalized AI features effectively, superb customer support, and proactive service delivery. Its support team is lauded for efficient setup and smooth running of complex tasks, proving to be both self-sufficient and respectful of feedback, ensuring optimal performance and customer satisfaction.

Qchat: Facebook Messenger is designed to revolutionize customer communication and enhance your online store's performance by integrating the power of Facebook Messenger Chat. This app enables real-time engagement with customers and offers customization options to match the chat bubble with your store theme.

• Seamless Integration: Easily connect Facebook Messenger with your store for streamlined customer communication.
• Real-Time Engagement: Communicate with customers instantly to address their concerns and improve service.
• Chat Bubble Customization: Customize the chat bubble to align with your store’s theme using the native Facebook chat plugin editor.
• Easy Setup: Connect your Facebook Page's Messenger with a few simple steps.
• Enhanced Customer Interaction: Increase customer satisfaction through prompt and clear messaging.

The app's outstanding advantages, based on user reviews, include its user-friendly interface, seamless integration process, and efficient customer support, which users frequently commend. Customers appreciate the ease of customizing the chat bubble and the real-time interaction capability, often highlighting how it significantly boosts store engagement and customer satisfaction.

Immerss Live Shopping & Sales is a dynamic live commerce platform for Shopify merchants designed to significantly boost sales performance. By integrating live streaming and direct customer engagement, Immerss helps increase conversion rates, average order values, and return on investment.

• Livestream Shopping: Create captivating QVC-style shows directly on your e-commerce website to enhance customer engagement.
• Live Shopping Re-streaming: Extend your reach by broadcasting live events on popular social media platforms like Instagram and Facebook.
• Digital Clienteling: Transform conversations into sales opportunities with interactive live video shopping sessions.
• Outbound Clienteling: Proactively suggest personalized product offerings to customers, enhancing their experience and increasing sales potential.
• Sales Tracking: Monitor customer interactions and sales data effectively for optimizing marketing strategies.

Customers rave about Immerss for its outstanding ability to boost online engagement and sales. The intuitive interface and seamless integration with Shopify are frequently highlighted in reviews, along with the app's comprehensive tracking and analytics features. Users highly commend the personal connection it fosters with customers, resulting in improved brand loyalty and increased revenue.

おみせコネクト（LINE連携）は、シンプルで迅速なセットアップを特徴とするLINE運用管理アプリです。他のアプリとの連携を必要とせず、効率的な自動パーソナライズ配信をサポートします。

• 迅速なセットアップ: インストール後、最短10分でセットアップが完了します。
• 他アプリ不要: 他のアプリとの連携が不要で、単独での運用が可能です。
• 自動パーソナライズ配信: LINEを通じた効率的なメッセージ配信を自動化します。
• 多様なリマインド配信: 閲覧商品やカゴ落ちリマインド配信をサポートします。
• 再入荷通知: LINEでの再入荷通知メッセージの配信が可能です。

このアプリは、ユーザーレビューに基づき、高い評価を受けています。ユーザーは、そのシンプルで迅速なセットアップを絶賛しており、他のアプリとの統合が不要である点が特に高く評価されています。また、自動化されたパーソナライズ配信により、LINE運用が効率的に行える点が人気の要因です。

EngageBay CRM effortlessly integrates with Shopify, allowing seamless synchronization of orders and products while providing comprehensive web tracking for user activities. The app enhances customer engagement through personalized communication and helps nurture leads with targeted email and social media strategies.

• Shopify Integration: Seamless syncing of orders and products with Shopify for efficient management.
• Personalized Communication: Engage customers through customized emails, SMS, and calls.
• Email Campaigns: Nurture leads with email sequences, drip campaigns, and behavior-based triggers.
• Social Media Management: Schedule posts to maintain an active online presence easily.
• Web Tracking: Monitor user web history and events to optimize engagement strategies.

According to user reviews, EngageBay CRM stands out due to its intuitive integration with Shopify, which significantly reduces manual data entry. Users appreciate the robust communication tools that simplify customer engagement and appreciate the seamless automation of marketing tasks, resulting in improved efficiency and a higher conversion rate.

Ask AI: Q&A by ChatGPT AI is an innovative app that integrates an 'Ask a Question' button on your product page. It provides immediate, AI-powered responses to customer inquiries, boosting their confidence and enhancing e-commerce conversions. The app seamlessly leverages AI capabilities to offer quick and accurate answers, elevating your sales strategy and customer experience.

• Automated Responses: Fully automated ChatGPT AI-driven answers for effortless query handling.
• Instant Information: Provides immediate information to customers, increasing their purchasing confidence.
• Increased Conversions: Boosts e-commerce conversions by enhancing customer assurance with reliable data.
• Seamless AI Integration: Leverages AI capabilities to deliver quick, precise responses.
• Enhanced Customer Experience: Improves overall customer experience by addressing product queries efficiently.

The app is highly praised for its ability to quickly and accurately address customer questions, significantly improving the shopping experience and driving higher conversion rates. Users appreciate the seamless integration and reliability of AI-powered responses, noting the app's positive impact on customer satisfaction and business performance.

DigitalGenius is an AI-driven platform designed to enhance customer interactions by offering instant post-purchase support and pre-purchase recommendations, thereby increasing customer lifetime value and conversion rates. It combines conversational and visual AI with deep integrations and generative AI for a seamless customer experience.

• Conversational AI: Enables natural interactions through AI Concierge, improving customer communication skills.
• Visual AI: Specialized in e-commerce, it assists in detecting product defects and scanning barcodes effectively.
• Generative AI: Offers a customized touch optimized for e-commerce needs and aligns with brand tone.
• Deep Integrations: Links to carriers, ERPs, and warehouses to efficiently resolve customer issues.
• Analytics & Alerting: Monitors AI performance and provides insights to enhance system efficiency.

DigitalGenius receives high praise for its outstanding ability to streamline customer support processes and its intuitive interface. Users consistently express satisfaction with the app's accurate predictive capabilities and seamless integration with existing systems, contributing to increased business efficiency and improved customer satisfaction.

FaqKing: Help Center & FAQ allows you to create a completely customizable FAQ help center to match your brand style seamlessly. It requires no programming skills, as it operates independently without any theme changes.

• Customizable Help Center: Adjust various aspects such as font size, color, and style to align with your brand without any hassle.
• Independent Operation: No need for coding knowledge as it functions without requiring changes to your current theme.
• Bubble FAQ Feature: Display FAQs as bubbles on selected pages, enhancing user accessibility.
• Multiple Language Support: Facilitates static pages that support multiple language translations, catering to diverse customer bases.
• Rich Media Support: Admins can enrich FAQ answers by adding images and videos, besides text formatting.

FaqKing stands out for its user-friendly interface, allowing customization without technical expertise, as highlighted by positive reviews noting its ease of integration and adaptability to brand needs.

LunaChat Conversion AI ChatBot is a powerful tool designed to transform visitor interactions into sales, smartly answering complex customer queries with natural language. This application can effectively recommend suitable products while handling numerous interactions without human involvement, leading to faster responses and reduced operational costs.

• Natural Language Processing: The chatbot utilizes advanced natural language processing to accurately respond to complex customer queries.
• Automated Customer Interactions: Efficiently manage a high volume of customer interactions without human intervention, saving time and resources.
• Product Recommendations: Offers personalized product recommendations based on customer interests and needs.
• Easy Setup: Features a plug-and-play setup requiring no technical expertise for easy integration into existing platforms.
• Customization Options: Allows customization of welcome messages, widget positions, and colors to match brand aesthetics.

LunaChat consistently receives high praise for its ease of use, intuitive design, and ability to significantly improve customer interaction and conversion rates. Users commend its quick setup, multilingual support, and reliability in handling customer inquiries, making it an essential tool for optimizing customer service and boosting sales. The app is recognized for saving time and simplifying workload, especially praised by beginners for its straightforwardness and effectiveness in a business setting.

Wiremo: Verified Reviews App is designed to enhance sales for merchants by improving their testimonials and gathering verified reviews. This powerful tool automates the review collection process, allowing businesses to efficiently gather and display customer feedback, including photo reviews.

• Automated Review Collection: Automatically send review requests, making it easier to gather website and product reviews.
• Comprehensive Review Management: Easily reply to, import, and manage reviews to improve customer satisfaction.
• Diverse Display Options: Showcase reviews with badges, carousels, star ratings, and more, to enhance visibility and engagement.
• Integration with Google Shopping: Provides a Google Shopping XML feed for enhanced product visibility.
• Customizable Review Collection: Utilize various methods like email requests, pop-ups, and social media to gather user-generated content.

Based on reviews, users praise Wiremo for significantly streamlining the review process, increasing customer trust, and thereby boosting sales. The app's automation features, ease of use, and flexibility in displaying reviews are frequently highlighted as outstanding advantages.

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

• AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
• Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
• Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
• Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
• Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

This application seamlessly integrates your Official LINE Account with Shopify to facilitate the targeted distribution of LINE messages and enhance customer communication. Specially designed for Shopify Plus users, it allows the inclusion of LINE logins in online stores and offers complimentary initial setup support.

• Targeted Messaging: Utilizes Shopify customer tags to send specific messages to targeted audiences, such as new buyers.
• Social Login Integration: Introduces LINE Login, adding a seamless login option for Shopify Plus online stores.
• User Engagement Tools: Enables the addition of LINE integration blocks to Shopify's order status and My Page.
• Automation Capabilities: Automates tasks like sending abandoned checkout messages and restock notifications to enhance customer follow-up.
• Rich Menu Delivery: Provides options to deliver tabbed or dedicated rich menus to selected customers for personalized communication.

The app is highly acclaimed for its user-friendly setup and robust integration capabilities. Users praise its effectiveness in increasing customer engagement and sales conversions, with specific commendations on its seamless automation and targeting features that simplify managing customer relationships within Shopify.

Follow Up ‑ Proof Management is a comprehensive solution for customer and proof management, offering a real-time interface to collect information, upload proofs, enable file version control, and provide real-time order updates. It streamlines the management of custom orders from approval to delivery without the need for cold emails.

• Real-time Interface: Engage with users through a dynamic platform for seamless information collection and order proof uploads.
• Version Control: Maintain organized order files with effective version control, ensuring clarity and precision in order handling.
• Order Updates: Provide customers with instant updates on their orders directly from the dashboard to enhance customer satisfaction.
• Custom Communication: Send customized email notifications and invoices to streamline order status updates and payment processes.
• Approval & Delivery Management: Simplify the approval for custom orders and ensure smooth delivery of customized products.

The app's outstanding advantages, as highlighted in reviews, include its user-friendly interface, efficient proof management capabilities, and its ability to enhance customer communication by providing timely updates and seamless interaction, which significantly boosts both customer satisfaction and operational efficiency.

CS - Business Email offers a unique solution to enhance business communication by providing unlimited custom email addresses under your domain. This app is perfect for merchants who want to boost their credibility and maintain professional customer interactions. By integrating seamlessly with your store's admin panel, it simplifies email management and ensures you stay organized. It is compatible with all modern email clients and mobile apps, and offers robust spam protection.

• Unlimited Email Addresses: Create infinite professional email addresses under your domain for enhanced branding and professionalism.
• Seamless Integration: Integrates effortlessly with your store's admin panel to simplify email management tasks.
• Comprehensive Tools: Offers tools like spam filters and forwarders to streamline email communication and organization.
• Wide Compatibility: Supports integration with all modern email clients and mobile applications for ease of access.
• Spam Protection: Provides robust spam filters to ensure your inbox remains clean and secure from unwanted emails.

Based on the app's reviews, CS ‑ Business Email is praised for its seamless integration, which allows users to manage professional emails directly from their admin panel without hassle. Users have also highlighted the app’s comprehensive toolset, which significantly enhances the ease and efficiency of managing large volumes of business communication, while maintaining exceptional security against spam.

Contact Button ‑ Widget Apps enhances lead generation by offering website visitors quick access to 15 customizable widget apps through a minimalistic button on your site. It facilitates seamless communication and information retrieval through optimized channels like contact forms, chat features, and business details.

• Custom Contact Forms: Embed personalized contact forms within the button's menu for easy visitor interaction.
• Email Subscriptions: Capture emails directly through the widget to expand your mailing list effortlessly.
• Online Reservations: Integrate booking capabilities utilizing popular calendar software to streamline reservations.
• Messaging Apps: Enable simple connection through platforms such as WhatsApp, Messenger, SMS, or Live Chat.
• Business Info: Display crucial details like business hours, directions, and quick-call features for user convenience.

The application's standout features are reflected in its reviews. Users admire its ability to consolidate multiple contact methods under one intuitive interface, keeping websites neat and organized. The high degree of customization and diverse widget options are appreciated, as well as the exceptional customer service, with prompt reactions to user inquiries, providing a seamless experience from setup to continued use.

The Login As Customer ‑ Magefan app enhances your customer support by allowing you to log in as a customer directly from the admin panel. This facilitates prompt assistance with tasks such as placing orders, managing shopping carts, and resolving account-related issues, all without requiring Shopify Plus.

• Direct Customer Access: Log in as a customer from the admin panel to assist with various tasks without requiring Shopify Plus.
• Multiple Login Options: Offers options to log in with or without Multipass technology.
• Password Reset: Allows you to reset customers' passwords to log in to their accounts.
• B2B Support: Capabilities to log in to B2B customer accounts for enhanced service.
• Integration Capabilities: Login from CRM and helpdesk systems using API.

The app provides outstanding advantages, such as superb support and responsiveness from the app team, who quickly address any inquiries or functionality issues, often rolling out new features rapidly, ensuring the app effectively meets customer needs. - Rating: 5/5

This app is designed to enhance customer engagement and provide a streamlined process for handling product inquiry requests. Whenever a customer submits an inquiry or quote request, the app sends email notifications to both the customer and the store admin. You can view, reply, and track the status of each inquiry, making it easier to provide timely and personalized customer support.

• Instant Notifications: Automatically sends email alerts to both customers and store admins upon receiving an inquiry or quote request.
• Inquiry Tracking: Efficiently allows you to view, track, and manage the status of each customer inquiry for timely support.
• Customizable Inquiry Forms: Merchants can tailor inquiry form fields, colors, and styles to fit their brand and business needs.
• Enhanced Customer Interaction: Facilitates improved communication between customers and store admins, leading to personalized support experiences.
• Streamlined Workflow: Simplifies the process of handling inquiries, reducing response time and increasing overall store efficiency.

The app's outstanding advantages include its ability to significantly boost customer satisfaction and engagement through prompt communication, as noted by users in their reviews. Customers appreciate the app's user-friendly interface and customization options, which help businesses project a professional image. Moreover, the reliable notification system ensures no inquiry is overlooked, thus maintaining high customer service standards.