DigitalGenius Apps

DigitalGenius is an innovative platform that leverages artificial intelligence to enhance customer service operations. By integrating seamlessly with existing CRM systems, it automates routine tasks, allowing human agents to focus on more complex inquiries. The technology facilitates a faster, more efficient customer experience, boasting significant improvements in responsiveness and accuracy. DigitalGenius's solutions are designed to reduce operational costs while maintaining high levels of customer satisfaction. This makes it an ideal choice for businesses looking to modernize their customer service approach.

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2nd Floor, Block A Stapleton House, 110 Clifton Street, London, ENG, EC2A 4HT, GB

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Apps by DigitalGenius

DigitalGenius

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Automatically resolve your customer service requests using AI.

Generative ai

Visual ai

Conversational ai

Deep integrations

Analytics & alerting

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AI Concierge to fully resolve your customer service requests and improve conversions.

AI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy.

Conversational AI. Let your users have natural conversations with AI Concierge.
Visual AI. Trained on e-commerce products, detects defects and barcodes.
Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
Analytics & Alerting. See AI performance and get insights on where to improve.

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DigitalGenius

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Automatically resolve your customer service requests using...