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EZ Messenger ‑ Facebook Chat logo

EZ Messenger ‑ Facebook Chat

Develop by Shopify
Free plan available

Live chat with your customers on Facebook Messenger

Responsive design
Live chat integration
Custom chat icons

About EZ Messenger ‑ Facebook Chat

Launched Feb 05, 2020

Categories

Built by Shopify

Address

z.k. Gotse Delchev, bl. 257, Sofia, 1404, BG

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Messenger is a powerful "all-in-one" customer support for your store. You don't need to know code.

Shoppers that browse your online store can use Messenger to ask questions before and after purchase. Messenger - Facebook chat icons: all corners on the website, the default icon: Like Facebook chat icon, the custom icon: You can change the chat icon in different colors. Responsive design on your website: desktop, mobile, both 2 options or single option

Shoppers that browse your online store can use Messenger to ask questions before and after purchase. Messenger - Facebook chat icons: all corners on the website, the default icon: Like Facebook chat icon, the custom icon: You can change the chat icon in different colors. Responsive design on your website: desktop, mobile, both 2 options or single option more
  • Integrate Facebook & Messenger live chat to your store easily
  • Give shoppers an easy way to start real-time conversations with you
  • Works great on desktop as well as mobile devices.

Pros

  • Allows shoppers to ask questions before and after purchase, enhancing customer service
  • Integration with Facebook Messenger provides a familiar platform for users
  • Customizable chat icons for branding purposes
  • Responsive design ensures compatibility on desktop and mobile devices
  • Facilitates real-time conversations, increasing engagement and potentially boosting sales

Cons

  • Requires a Facebook account, which might limit use for customers without one
  • Potential dependency on Facebook, which could pose challenges if Facebook policies change
  • User interface customization might be limited beyond icon colors
  • Requires continuous monitoring to respond to customer queries promptly
  • May not integrate seamlessly with other customer service platforms

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