Helpsuite Knowledgebase

Develop by Shopify

$7.99

/ Month

14 Days Free Trial

Help center, Knowledgebase, FAQ and support widget

Customizable knowledgebase

Embedded support widget

Built-in contact form

Helpful articles

Article collections

Quick search

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About Helpsuite Knowledgebase

Launched Aug 17, 2022

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Add knowledgebase, faq and support widget to your store.

Helpsuite allows you to create customizable knowledgebase with embedded support widget and built-in contact form. Make it easy to your customers to find useful information by creating helpful articles and grouping them into collections.

Fully customizable knowledgebase with quick search
Embeddable support widget
Built-in contact form

Pros

Customizable knowledgebase allows for tailored information presentation
Embeddable support widget enhances accessibility to support resources
Built-in contact form provides an easy way for customers to reach support
Quick search functionality improves user experience by enabling fast access to articles

Cons

Limited information provided about integration capabilities with other platforms
No mention of customer support options or availability for assistance with setup or troubleshooting
Potential lack of advanced analytics to track user engagement and performance of the knowledgebase