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Securely log in as any customer for support and testing. Show more

GD: Login as Customer is a powerful tool for Shopify Plus merchants, designed to streamline the customer support process by allowing secure login as any of their customers. This app is perfect for troubleshooting issues, testing the shopping experience, and offering real-time support, ensuring that merchants can address customer needs effectively. With its seamless integration into Shopify's admin and customer list, the app provides a comprehensive history log that enhances transparency and control over customer interactions. The app utilizes Shopify Multipass for a secure and reliable login process, delivering a quick and easy setup experience. By using this application, merchants can better understand their customer's journey, quickly resolve issues, and improve overall customer satisfaction. Note that it requires Shopify Multipass functionality, available on Shopify Plus, to operate.
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Seamless integration
Real-time support
Troubleshoot issues
Secure customer login
Test shopping experience
Login history log
  • $99-$149 / Month
  • Free Plan Available
1 Reviews

Connect with Whatsapp , Skype, Viber Live Chat & Text SMS Show more

Qe WhatsApp Chat + Share is a versatile app designed to enhance your online store's customer interaction capabilities by integrating a WhatsApp button, among other chat options. It helps drive sales, improve customer support, and strengthen customer relationships by allowing visitors to communicate with your store through their preferred messaging apps like WhatsApp, Skype, Viber, and Google Hangouts. The app also provides the functionality to include preset messages, making customer outreach more personalized and efficient. Additionally, it incorporates a 'sharing' feature that encourages referral purchases by enabling users to share product details directly with their contacts. Installation is simple and quick, requiring no coding skills, and you can have it up and running in just a minute. Furthermore, the app is highly customizable, allowing you to tailor the chat widget's color, icons, and welcome messages to fit your store’s branding for a cohesive and responsive user experience.
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Responsive design
Whatsapp integration
Simple installation
Customizable widget
Preset messages
Multi-chat support

Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.
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Boost satisfaction
Ai suggested responses
Ideal voice matching
Auto-draft responses
Streamline order queries
Optimize response times

Personalize shopping with AI-driven product recommendations. Show more

Extra Blu is a versatile app designed to enhance the shopping experience by acting as a smart product assistant. It enables customers to effortlessly ask questions and receive personalized product recommendations, thereby smoothing their decision-making and shopping journeys. The app emphasizes improving user engagement through its intuitive interface, making store navigation a breeze for users. Business owners can tailor the chatbot's appearance to match their brand’s identity, ensuring a seamless integration with their existing online presence. Extra Blu also supports quick syncing of store products with the chatbot, ensuring that product information is continuously up-to-date. With an easy setup process, businesses can integrate Extra Blu into their systems and go live in just seconds, providing a modern and efficient solution to enhance customer interaction and satisfaction.
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Easy setup
Ai recommendations
Product sync
Ask questions
Customize branding
Enhance engagement
  • $3.99-$11.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
1 Reviews

This app is very useful for users who want to inquiry product. Show more

Ests InquirePro is a cutting-edge app designed to enhance customer engagement by streamlining the process of handling product inquiry and quote requests. When a customer submits an inquiry, both the customer and the store admin receive instant email notifications, ensuring prompt communication. The app allows you to view, reply to, and track the status of each inquiry, providing a seamless way to offer timely and personalized customer support. Merchants have the flexibility to customize inquiry form fields, colors, and styles to align with their brand identity. By simplifying the inquiry process and facilitating effective communication, Ests InquirePro ensures that customer interactions are efficient and satisfactory, ultimately boosting customer satisfaction and loyalty.
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Customizable forms
Customer engagement
Email notifications
Track inquiries
Reply to inquiries

Instantly connect with customers via WhatsApp for seamless communication. Show more

CK: WhatsApp Chat Button is a user-friendly app designed to enhance customer interaction by allowing direct communication through WhatsApp, rather than automated responses. This straightforward tool lets your customers easily contact you with just one click, using a designated WhatsApp chat button on your platform. You can select the WhatsApp number and customize pre-filled messages to initiate conversations, providing a personalized and human experience for your customers. This feature ensures that customer inquiries are addressed promptly and efficiently, potentially boosting conversion rates as customers feel more connected and informed. The app supports seamless integration with both WhatsApp Web and Desktop, ensuring accessibility and convenience for users. By setting tailored WhatsApp messages, businesses offer a real-time, personal touch that encourages customers to make confident purchasing decisions.
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Pre-filled message
One-click chat
Web/desktop support
  • $12 / Month
  • 90 Days Free Trial

Eby: Streamlined task management for enhanced productivity and organization.

  • $4.99-$24.99 / Month
  • Free Plan Available

Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.
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Customizable designs
Responsive layout
Multiple profiles
Scheduling supported
Pre-filled messages
  • Free Plan Available
8.2
43 Reviews

Delight shoppers and increase conversion with personalization Show more

RetainIQ is a powerful tool designed for eCommerce stores worldwide, aiming to enhance customer conversion and retention through hyper-personalized communication. By enabling brands to send tailored emails and SMS messages, RetainIQ helps create segments-of-1 using diverse dynamic tags like loyalty, social proof, weather, and recent site actions. This approach ensures that every customer interaction is personal and relevant, moving beyond standard segmentation. The application is easy to set up, with a dedicated support team ensuring a seamless onboarding process, creating an impeccable user experience. RetainIQ also allows integration with multiple data sources and APIs, providing a platform to track shopper behavior and trigger relevant actions that boost conversions. With the ability to create multiple 1:1 personalized content versions from a single HTML, brands can optimize their strategies efficiently. Ultimately, RetainIQ empowers brands to engage their audiences like never before, resulting in improved click-through rates (CTR), customer lifetime value (CLTV), and revenue growth.
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Easy setup
Hyper-personalized emails
Hyper-personalized sms
Segment-of-1 personalization
Dynamic tags integration
Behavior tracking
  • $3.99-$12.99 / Month
  • 7 Days Free Trial
7.2
18 Reviews

Custom Form Builder, Contact Form, Donation Form, Registration Show more

Custom Form Builder by Websyms is a versatile tool designed to create and manage custom forms with ease. This app allows you to fully customize form fields and alter the design to match your brand's aesthetics. You can store form submissions within the app itself, receive them via email, or both, while setting up specific recipients for better management. It includes features like optional auto-responders to keep your respondents informed, Captcha for enhanced security, and seamless SMTP email integration. Additionally, it supports Mailchimp for marketing purposes, Stripe and PayPal for payment processing, and integrates Google Analytics and webhooks for advanced functionality. The app is mobile-responsive, offers export options to Excel, and provides customizable redirect URLs post-submission, making it a comprehensive solution for all your form-building needs. With the ability to embed forms anywhere using a shortcode and real-time email alerts, both admins and customers are kept updated, saving valuable time in form management tasks.
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Mailchimp integration
Mobile responsive
Google analytics
Fully customizable fields
Store form submissions
Email recipients setup
  • $7.99-$129 / Month
  • Free Plan Available
  • 7 Days Free Trial
(3.3/5)
10 Reviews

Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.
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Multi-language support
Product recommendations
Customizable widget
Reduce bounce rates
Personalized messages
Track sales
  • $1099-$349 / Month
  • 14 Days Free Trial
8.2
1 Reviews

AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.
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Real-time analytics
Order lookup
No-code setup
Multilingual capabilities
24/7 availability
Natural language processing

跨境电商一站式智能客服平台 Show more

JISHIYU及时语 is a comprehensive application designed to streamline business operations and enhance customer satisfaction through its suite of ten powerful features. It offers seamless channel management by integrating multiple platforms such as Facebook, Instagram, email, Livechat, Shopify, eBay, and Amazon, enabling businesses to consolidate their communication strategies. The app's AI-powered automatic reply system handles customer inquiries efficiently, providing quick responses about product details, order statuses, and shipping information. With multilingual translation capabilities, JISHIYU ensures effective communication across diverse linguistic backgrounds. The app also excels in customer sentiment management, Voc data management, and provides accessible and detailed data analytics and order management, empowering businesses to make informed decisions. Its user-friendly interface and comprehensive after-sales support make it easy to use, ensuring a swift onboarding experience and 24/7 assistance to resolve any operational queries. Such robust features not only improve customer satisfaction but also enhance brand value by facilitating data-driven management practices.
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数据报表
订单管理
客户管理
渠道管理
Ai自动回复
多语种翻译
  • $20-$75 / Month
  • 3 Days Free Trial
8.2
1 Reviews

Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.
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Instant updates
Realtime complaint management
Dedicated complaint page
Submit and track complaints
Complaint prioritization
  • $5.99 / Month
  • 7 Days Free Trial
1 Reviews

Improve Customer Satisfaction with Quick Messaging Show more

WhatsApp Chat Button by ES is a powerful tool designed for Shopify merchants to enhance customer engagement and boost sales. This app enables seamless communication with your website visitors by allowing them to initiate chats directly from your homepage, fostering a direct and immediate connection. By providing users with instant responses, you can effectively address inquiries and build customer trust. The app offers customization options, allowing you to create a personalized chatting experience that aligns with your brand’s identity. With WhatsApp Chat Button, you stay accessible to your customers at all times, ensuring they can easily reach out with questions or feedback. This feature not only enhances customer satisfaction but also drives sales by converting queries into purchases through direct interaction.
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Quick responses
Direct messaging
Easy-to-contact
  • $149-$399 / Month
  • Free Plan Available
  • 30 Days Free Trial
  • New

AI-powered 24/7 phone support, enhancing customer trust and reducing workload.

Avoid fees and revenue loss by managing credit card auths. Show more

VoidAuth is an innovative authentication app designed to enhance cybersecurity and simplify user access control across multiple platforms. By leveraging cutting-edge, decentralized, and biometric-based technologies, VoidAuth provides a seamless and secure login experience, minimizing the need for traditional passwords. The app uses advanced encryption methods to ensure that users' personal data remains private and protected from unauthorized access. With user-friendly features, VoidAuth allows for quick setup and integration with various services, making it an ideal solution for both individuals and organizations seeking robust security measures. Additionally, its intuitive interface and real-time authentication alerts keep users informed and in control of their digital identities. VoidAuth’s commitment to security and convenience makes it a must-have tool in today’s ever-evolving digital landscape.
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Manage credit card auths
Reduce fees
Prevent revenue loss
Improve customer satisfaction
  • $4.99 / Month
  • Free Plan Available

Let customers contact you via Voice Message Show more

Advanced Voice Mail is an innovative app designed to revolutionize your voicemail experience. By harnessing cutting-edge speech-to-text technology, the app seamlessly converts voice messages into text, allowing users to read their voicemails at their convenience. Its sleek and intuitive interface makes it easy to manage and prioritize messages, offering features such as message categorization and customizable notifications. Users can reply to voicemails directly within the app, choosing between audio or text responses for added flexibility. Advanced Voice Mail also integrates smoothly with your contacts, ensuring seamless connectivity and smart caller identification. With robust security features, the app prioritizes user privacy, offering a reliable and efficient solution for managing your voice communications. Whether for personal use or professional settings, Advanced Voice Mail transforms how you interact with voicemail, making communication more accessible and efficient.
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Voice message sending
Online voice recorder
Customer contact channel
  • $45-$65 / Month
  • 7 Days Free Trial
(3.3/5)
12 Reviews

Manage email, social and marketplace customer messaging. Show more

Replyco ‑ eCommerce Helpdesk is an intuitive platform designed to simplify and streamline customer support for online retailers. Tailored specifically for eCommerce businesses, it centralizes all customer inquiries from various marketplaces and communication channels into a single, easy-to-navigate dashboard. This comprehensive system helps businesses manage and respond to customer queries swiftly, enhancing customer satisfaction and loyalty. With features like automated responses, customizable templates, and advanced reporting, Replyco empowers support teams to optimize their workflows and performance. The app's seamless integration with major eCommerce platforms ensures that all order-related information is readily accessible, reducing response times and improving accuracy. By unifying customer communication and leveraging automation, Replyco enables businesses to focus on scaling their operations while maintaining exceptional service standards.
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Marketplace integration
Multi-channel support
Automated workflows
Quick responses
Analytics reports
Team collaboration

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.
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Generative ai
Visual ai
Conversational ai
Deep integrations
Analytics & alerting

In today's competitive e-commerce landscape, integrating the right tools can be the key to success. The "Other Apps" category for Shopify offers a diverse range of solutions that are designed to help e-commerce businesses streamline their operations, improve customer experiences, and ultimately drive growth. These apps can help automate routine tasks, provide insightful analytics, and enhance the overall functionality of your online store, allowing you to stay ahead in the rapidly evolving digital marketplace.

We invite you to explore the range of innovative apps listed here and discover new ways to enhance your Shopify store's performance and customer satisfaction.

Frequently Asked Questions (FAQ)

1. What types of apps are found under the "Other Apps" category for Shopify?

The "Other Apps" category includes a wide range of solutions, from tools that enhance store operations, marketing, and analytics, to those improving customer service and engagement. Each app can offer unique functionalities specific to different business needs.

2. How can these apps improve my customer experience on Shopify?

These apps can provide features such as streamlined checkout processes, personalized recommendations, efficient customer support, and engaging loyalty programs, all of which contribute to a better customer experience.

3. Are these apps compatible with all Shopify store themes?

Most apps are designed to integrate seamlessly with a variety of Shopify store themes, but it's always recommended to review app documentation and support resources to ensure compatibility with your specific theme.

4. How do I determine which app is the right fit for my business needs?

Consider your business goals and challenges, review app features and user reviews, and take advantage of free trials or demos to test functionalities to ensure they align with your needs.

5. Can I use multiple apps at the same time on my Shopify store?

Yes, you can install and use multiple apps simultaneously. However, ensure they do not conflict with each other or negatively impact your website’s performance.

6. How much do these Shopify apps typically cost?

Pricing for Shopify apps can vary significantly depending on the app's features and the level of service offered. Many apps offer tiered pricing plans, and some may offer a free tier with basic functionalities.

7. How do I install and uninstall apps from my Shopify store?

To install an app, visit the Shopify App Store, find your desired app, and click on the installation button. To uninstall, go to your Shopify Admin panel under Apps, select the app you wish to remove, and choose 'Delete.'

8. Will these apps slow down my Shopify store?

While most apps are optimized for performance, installing a large number of apps may affect your store's speed. Regularly monitor your store's performance and background processes to mitigate potential speed issues.

9. Do these apps offer customer support and updates?

Most apps offer customer support and regular updates to address bugs and improve functionalities. It's advisable to check each app's support policy and reviews for their responsiveness and update frequency.

10. Can these apps help automate my Shopify store operations?

Absolutely, many of these apps are designed specifically to automate routine tasks such as inventory management, order processing, and customer communication, allowing you to focus on strategic growth activities.

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