Taranker.Com Logo
Smart Product Filter & Search logo

Customer reviews: Smart Product Filter & Search

Develop by Globo.io

The Shopify Product Filter & Search app helps merchants improve store navigation with advanced filtering and search capabilities. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,688)

Overall rating
4.9

What Merchants Think

Merchants generally hold a positive view of the "Smart Product Filter & Search" app, with many appreciating its functionality and the outstanding customer support provided. The app is praised for its ease of use and effectiveness, especially in managing large product catalogs. Several users highlighted excellent experiences with team members, particularly Helen, who is noted for her quick and helpful support.

Key Strengths

  • Outstanding customer support, especially from Helen and the team.
  • Effective filtering and search capabilities that enhance product organization.
  • Ease of integration and customization aligning with various store needs.
  • Good value for money compared to competing apps.
  • Responsive and efficient customer service addressing issues swiftly.

Common Concerns

  • Occasional technical glitches, such as integration issues with certain themes.
  • Feedback about app downtime and slow email responses from support in some instances.
  • Requests for enhanced access to features directly from the dashboard.
  • Desire for improved keyword translation and multilingual capabilities.

Final Thoughts

"Smart Product Filter & Search" is well-received among merchants for its robust functionality and top-notch support, making it a valuable tool for enhancing product search and filtering capabilities on Shopify stores. Despite some minor issues, the consistent praise for customer support and overall app performance suggests that it significantly contributes to improving the e-commerce experience for both merchants and their customers.

Maple Prime

Aug 13, 2024  on Shopify

The app is fantastic, and the support team is exceptional. Helen and David were incredibly responsive and helpful, providing clear instructions that made troubleshooting easy. The app includes a variety of features that met my needs perfectly. Highly recommended

Celebritips

Aug 12, 2024  on Shopify

The customer service is the best!!! Especially Helen, who helped me a lot during the setup and theme integration!

SHOPIFY

Aug 12, 2024  on Shopify

Helen assisted me with some features I didn't find inside of basic interface and so I'm very thankful about her help !

Ron White Shoes

Aug 11, 2024  on Shopify

This app allows us to add search/filter functionality we need without major changes to the markup on the collection and search pages. We had to ask for help with one change and it was done very quickly. Helen has been very responsive and found a solution to an issue we faced with a sale collection. Great team to work with.

Trapstar London

Aug 08, 2024  on Shopify

This app is a great app. The amount of quality features and functionalities that this app has to help to improve the conversions is amazing. Such a joy, instead of having to use its equivalent of 4 or more apps which would make the store very buggy. We had some issues were the app wasn't visible on the front end of the website. I contacted customer services and Helen has been so very helpful. Easy to talk to, resolved our issues so fast and also sent us some quality, helpful advice. Would definitely recommend this app to anyone who is trying to improve the customer experience as well as conversions on the website. Kind Regards David

The Drop Deck

Aug 06, 2024  on Shopify

Really Great App! Customer Support was amazing and responded really quickly. Special Thanks To Helen as she helped me get the app running smoothly. 10/10

DistriQual

Aug 05, 2024  on Shopify

Je suis très satisfaite de cette application. J'ai pu parler avec Helen qui m'a aidé à configurer parfaitement l'application à mon site. Je recommande

Mad Dog Support

Aug 05, 2024  on Shopify

This App seems to do everything I need it to for my small online store. A few issues at the start, but were solved very quickly by Helen.

Sheridan Buckle Co

Aug 05, 2024  on Shopify

This app works well. I wanted some modifications to work with my theme and was done in 20 minutes and now the app is perfectly set up how I want. Helen was spectacular and did everything I asked and very happy to have this app in our site.

EliteGearshop

Aug 04, 2024  on Shopify

This app really helped me broaden my imagination and take the ability of py nuge thanks to Helen as she is one of thee most talented works that has helped me through all my issues. I recommend this app as it not only is loaded with capabilities but has the best team to help in your every needs. 100% reccomend this app.

Supermot Project

Aug 04, 2024  on Shopify

L'application est géniale est complète, Helen est d'une grande aide Je la remercie. Le service après vente est génial. Si je devais donner un point négatif je dirais le tarif de l'application qui au delà d'un nombre de produit devient très onéreux.

MOJOTEE

Aug 04, 2024  on Shopify

This is the one with the best service I have used among so many Shopify plug-ins. Very prompt response and extremely patient to our requests for help. To be honest, this service far exceeded my expectations. I want to give Helen a thumbs up and give your support team a 10 star review, you and your team deserve all the praise, thank you very much!

Generate Design

Jul 31, 2024  on Shopify

App works as expected, and the team has been super responsive when I requested a few changes. Helen always gets back to me quickly, and they have been able to meet any requests I've had in the 3 or so years we've been using this app!

bassike

Jul 31, 2024  on Shopify

A great app that is user friendly and an essential part of our website for a VERY reasonable price. The customer care team have been extremely helpful, I have specifically been dealing with Helen who has been able to assist with any needs in a very short timeframe. :)

AutoCave

Jul 30, 2024  on Shopify

Fantastic app. Took a bit to get the hang of it and they adjusted it to suit my needs but got there in the end. Helen & David helped tremendously. I have since gone from just having the smart product filter to the mega menu add on as well.

Gmarket

Jul 30, 2024  on Shopify

This app is extremely powerful, and Helen from support has gone absolutely above and beyond to help me with customising the app to meet my needs. I cannot recommend the Globo suite enough!

Space Rover

Jul 28, 2024  on Shopify

Really happy with this app. I tried probably 4 or 5 different ones. Also very suprised and happy with the level of support. Have had 2 small issues arise and the Globo team was able to fix them both in less than a day. I definitely recommend this app for your website.

Nimigo

Jul 28, 2024  on Shopify

I had an issue. in 5 minutes got the first answer and in the next 5 minutes solved it. thanks for you quick and accurate service. great service

HALICIZADE

Jul 27, 2024  on Shopify

The support team helped me when I need. I really appreciate Helen and David for their help. The application is good but if you have a lot of products it takes some time to update, and sometimes you should refresh manually.

TheVAVIg

Jul 25, 2024  on Shopify

I just started with the payment plan but the assistance from Helen was supreme!! super fast and exactly what i needed. Thanks and looking forward for the next months to come to check the performance of the app.

Scroll to Top